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Asset manager - Wind turbine performance / Gestionnaire d'actifs - Performances des éoliennes
ENERCON - Sweden
Montreal, QC
- Full-time
ENERCON, a world-renowned company based in Germany for over 40 years, is a leading player in the wind turbine design and manufacturing industry. Our reputation is built on our unwavering…
Added 7 mins ago
R
Senior Manager- Global Supplier Management, Corporate Real estate
Raise
Toronto, ON
- Full-time
Articulating Good Data Skills – Financials and supplier analysis
Added 23 mins ago
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Specialist II, Processing Operations
ATB
Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Foremost, AB · Fairview, AB · Falher, AB · Forestburg, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Chestermere, AB · Claresholm, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
As ATB’s next Specialist II, Processing Operations, you will play a key role in both strategic initiatives and daily operations related to Trading, Credit, and Internal Transfers within the…
Added 23 mins ago
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Analyste, propositions et soumissions / Proposal-Quotations Analyst
Eaton Corporation
Laval, QC
- Full-time
Eaton’s PCS division, specializing in electrical services and power distribution systems, is looking for a Proposals & Quotations Analyst to join its team in Laval, QC.
Added 37 mins ago
BG
Clinical Data Analyst - Health Information Services - Temporary Full-Time
Brockville General Hospital
Brockville, ON
- Full-time
Assesses and develops strategies to enhance data quality; communicates with Health Records Manager, coding staff, and nursing staff regarding continuous improvement.
Added 37 mins ago
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Shop Manager (Yard)
Kelly
Mississauga, ON
- $75,000 to $85,000 USD / year
- Full-time
Our client is a fast-growing and dynamic organization with a strong focus on innovation, sustainability, and operational excellence, and they are expanding their team and seeking a highly…
Added 38 mins ago
A
Gestionnaire, systèmes financiers***Manager, Financial Systems
Aliaxis
CA - IDS - Office
- Full-time
Expérience en matière d’assurance de la cohérence et du rapprochement des données entre les plateformes d’ERP, de reporting, de planification et de consolidation.
Added 51 mins ago
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Member of Technical Staff 2 - AI
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
You will report to a seasoned Technical Manager who will provide mentorship and guidance as you navigate through your responsibilities. The work setup at Nutanix AI is a hybrid model,…
Added 51 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 53 mins ago
FH
Manager, Food Operations
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Reporting to senior leadership within Food & Dietitian Services, the Manager, Food Operations is responsible for leading site-based food service operations with a strong focus on quality,…
Added 53 mins ago
K
Resource Management Specialist
KPMG
ON · Toronto, Ontario
- Full-time
As a Resource Management Specialist – O&A Public Audit, you bring a passion for excellence, a strong work ethic, and a commitment to outstanding client service. You will support the GEO…
Added 1 hour ago
PM
Administrative Assistant
Prairie Mountain Health
Neepawa, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 1 hour ago
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Advisor, Talent Management
Glencore
Sparwood, BC
- $85,000 to $100,200 CAD / year
- Full-time
Proficiency with SuccessFactors Talent modules and solid data analysis skills in Excel or reporting dashboards
Added 1 hour ago
OH
Manager, Planning and Implementation
Ontario Health | Santé Ontario
Ottawa, ON
- Full-time
Added 1 hour ago
OH
Lead, Performance Management
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
…across a coordinated network of more than 50 public, hospital, and community laboratories. Reporting to the Manager, Performance Management & Analytics, you will turn complex health data…
Added 1 hour ago
SA
GSE Fleet Country Manager
Samsic Assistance Canada Inc
Dorval, QC
- Full-time
…machinery powering airport operations is always ready, reliable, and compliant. As our GSE Fleet Country Manager, you will be the driving force behind our equipment operations at Samsic…
Added 1 hour ago
RM
Branch Aftermarket Manager
Rocky Mountain Equipment
Olds, AB
- Full-time
Reporting to: Regional Aftermarket Sales Manager
Added 1 hour ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Ensure standardized data collection and reporting processes across all providers
Added 1 hour ago
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Finance Manager, Marketplace
Jobgether
Canada
- $106,000 to $125,000 CAD / year
- Full-time
We are seeking a highly analytical and commercially minded finance professional to lead financial planning, forecasting, and performance analysis for a global e-commerce marketplace. In…
Added 1 hour ago
Senior Manager, Brokerage & Advisory Operations
Scotiabank
Toronto, ON
Support regulatory requirements and implementations, including reporting, data extraction and consolidation & identifying risks and opportunities to improve policy updates and control…
Added 1 hour ago
DH
Night Audit Manager
Delta Hotels and Resorts®
Edmonton, AB
- Full-time
…during the night, including support to clients as they work with and understand these processes. Performs auditing and accounting functions specifically in the areas of account balancing,…
Added 1 hour ago
BD
Supervisor, Operations (BDL)
Brewers Distributor Ltd
Calgary, AB
- Full-time
We are currently searching for a Supervisor, Operations reporting to the Assistant Manager, Operations. This vacancy is a full-time permanent opportunity. The availability to work all…
Added 1 hour ago
LC
Warehouse Manager
Lactalis Canada
Oshawa, ON
- Full-time
The Warehouse Manager is accountable for all aspects of warehousing operations for assigned territory (including 3rd party warehouses) or shift. The primary goal is to ensure that safety,…
Added 1 hour ago
II
Scientific Education Program Administrator
ISCT, International Society for Cell & Gene Therapy
Vancouver, BC
- Full-time
The Scientific Education Program Administrator reports to the Manager, Scientific & Education Programs and is responsible for the strategic coordination, project management, and successful…
Added 1 hour ago
MF
Director Compensation
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Working with key business stakeholders including senior leaders, investment management team and the sales team in the management of the compensation plans including regular communication,…

Clio

Manager, Continuity & Response

Calgary, AB, Canada
Burnaby, BC, Canada
Vancouver, BC, Canada
Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

About the Team

This role sits within Clio's Security and Compliance organization and owns the programs that keep Clio resilient when things go wrong: incident management and disaster recovery. It's a cross-cutting function - you'll work cross functionally with Production Engineering, Corporate Security, IT, Communications, and product teams to make sure that when an incident or disaster hits, Clio responds fast, recovers cleanly, and gets better afterward. This is a program you'll have the opportunity to improve, own and shape.

About the Role

As Manager, Continuity & Response you oversee Clio's Business Continuity program to ensure readiness and response capabilities are active, tested, and up-to-date. You will be collaborating with other leaders across the organization to improve the incident management and disaster recovery programs end-to-end: the tooling, plans, exercises, tests, metric definitions, and follow-through that turns lessons into durable improvements. You are a coordinator and a program leader - your job is to make sure the right people, playbooks, and structures are in place so that when Clio is under pressure, the response is fast, calm, and effective.

This is a Manager level role at Clio and it carries manager-level scope and accountability: you own a roadmap, you drive outcomes that show up in company results, you are the voice of resilience with senior partners, and you bring clarity to ambiguous, high-pressure situations. You'll stay hands-on - designing tabletop scenarios, configuring incident tooling, and analyzing incident data - while operating with the judgment, decision-making framework, and cross-functional influence expected of a manager.

What You'll Do

Design and run tabletop exercises - departmental, team-specific, and scenario-specific - from writing the scenario and injects through facilitation, and capture the gaps they surface.
Turn lessons into action - convert findings from tabletops, DR tests, and real incidents into action plans, drive them to completion with the owning teams, and hold the loop closed.
Keep disaster recovery current - ensure DR plans, recovery tiers, RTO/RPO targets, and runbooks keep pace with Clio's evolving architecture.
Coordinate and lead DR tests - assist in scheduling and overseeing failover and recovery exercises, documenting results, and circulate reports for review and executive approval.
Manage the incident management tooling - administer the incident management platform: define incident types, severities, response flows, escalations, roles, and automations.
Own the incident metrics - track and interpret incident statistics and trends (frequency, time-to-detect/resolve, effort distribution, recurrence), surface where time is being spent well or poorly, and identify redundancies and process changes that make response more effective.
Own and defend the resilience roadmap - propose improvements, sequence the program, and educate leadership and partner teams on why it's the right thing to invest in.
Be the connective tissue in a crisis - bring structure and clarity to live incidents and crisis-management escalations using the Incident Command structure.
Partner on cyber resilience - work with Security, IT, and Production Engineering on recovery and resilience planning scenarios.
Leverage AI effectively - use AI to assist and accelerate your objectives, modelling good, effective AI use for the teams you collaborate with.
Communicate for trust - maintain the standards for internal situation reporting and external/customer communication clear, timely, and factual.

What You Bring

Required

Hands-on experience owning incident management and/or disaster recovery programs at a technology or SaaS company.
Trained and fluent in the Incident Command structure (or an equivalent major-incident framework), and comfortable bringing that structure to bear under pressure.
Direct experience with Crisis Management Teams at tech companies - their workflows, practices, and how they train and test - and how a resilience program supports them.
Demonstrated track record writing and facilitating tabletop exercises and driving the resulting action items to completion.
Experience coordinating DR tests end-to-end: planning, execution, results reporting, and shepherding reports through approvals.
Hands-on administration of an incident management platform (e.g. incident.io, PagerDuty, FireHydrant, Opsgenie).
Strong grasp of DR/BC fundamentals - RTO/RPO/RTA, recovery tiers, service prioritization, backup and recovery strategy - and how they map onto a modern cloud architecture.
Comfortable and effective with AI - you actively use it to work faster and better, and can bring others along.
A deliberate decision-making approach and strong bias to action - you make fast, high-quality calls under uncertainty.
Excellent written and verbal communication - able to move between an engineer, an executive, and a customer-facing team without losing the thread.
Comfort with ambiguity and change - you can be dropped into a messy situation to bring clarity.

Preferred

Experience partnering with SecOps/IR on cyber recovery (ransomware, clean-room/immutable backup recovery).
Familiarity with ITIL / major incident management practices and SLA-driven prioritization.
Experience running blameless post-incident reviews and building the metrics/reporting that track program health over time.
Certifications such as CBCP, MBCP, ABCP, CISM, CISA, CRISC, ITIL, or PMP.
Experience building a resilience program through toward maturity.

What Makes You a Great Fit

You own the outcome - when a job isn't getting done, you navigate the org to the right owner.
You bring a player-coach posture - senior enough to shape the program and defend the roadmap, hands-on enough to write the scenario, configure the tool, and read the data yourself.
You're calm and clear under pressure, and that steadiness is something the people around you feel and borrow during a real event.
You treat failure as a source of learning, not blame - every incident and every test makes the program sharper.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $120,200 to $180,200 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

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More about this job

Responsibilities

The Manager of Continuity & Response oversees the organization's business continuity, incident management, and disaster recovery programs. This role involves designing tabletop exercises, managing incident tooling, and driving resilience improvements through cross-functional collaboration.

Requirements

Candidates must have hands-on experience managing incident and disaster recovery programs within a technology or SaaS environment. Proficiency in the Incident Command structure and strong communication skills are essential for navigating high-pressure situations.

Skills

Incident management
Disaster recovery
Crisis management
Tabletop exercises
Incident command structure
Business continuity
Risk management
Cloud architecture
SaaS
Cyber resilience
Data analysis
Project management
Communication
Leadership
Strategic planning
AI utilization

Benefits

Health insurance
Dental insurance
Vision insurance
Flexible time off
Counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program

Visa sponsorship

Not detected in the job text

Keywords

Incident management
Disaster recovery
Business continuity
SaaS
Incident command
Tabletop exercises
RTO
RPO
Cloud architecture
Cyber resilience
Crisis management
ITIL
CBCP
MBCP
ABCP
CISM
CISA
CRISC
PMP
Incident.io
PagerDuty
FireHydrant
Opsgenie
SecOps
IR
Ransomware
Immutable backup
AI
Resilience roadmap
SLA

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