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Added 12 mins ago
M
Operations Project Manager
Miovision
Remote, Canada
- $75,000 to $100,000 CAD / year
- Full-time
- Remote
…highway speeds, we need a highly adaptable Operations Project Manager. Consider yourself the master traffic controller for our most critical operational initiatives. From navigating the…
Added 26 mins ago
CT
Lab Technician - Contract
Croptimistic Technology Inc.
SK
- Full-time
Report any issues immediately to the Lab Manager to ensure production is not compromised
Added 26 mins ago
CE
Senior Data & IT Business Office Advisor
Cenovus Energy
Calgary, AB
- Full-time
…D&IT initiatives and G&A costs. Reporting to the Acting Senior Manager - D&IT Business Office and Process Governance, the role is an individual contributor position that leads through…
Added 26 mins ago
MP
Metallurgical Tech. 185331UO
Metal Processing Group, an Affiliate of The Heico Companies
L'Orignal, ON
- Full-time
Reporting to the Quality Manager, as a Metallurgical Technologist, you review and approve wire rod for releases to customers based on evaluation of own test results, tests from other QA…
Added 26 mins ago
MT
Customer Service Representative
MXA Talent Solutions
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
…agissant comme un lien essentiel entre les clients, les ventes, la production, la logistique, les comptes clients et les autres équipes internes. La réussite dans ce rôle repose sur la…
Added 26 mins ago
W
Sr Manager, Event Production & Creative Operations
Wynford
Toronto, ON
- Full-time
Reporting to the Executive Creative Director, the Senior Manager, Event Production & Creative Operations helps lead the day-to-day planning, coordination, and delivery of creative and…
Added 26 mins ago
V
Specialist
VySystems
Toronto, ON
- Full-time
Strong understanding of AMS support models, incident management, and production support processes.
Added 27 mins ago
In Store Bakery - Baker
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Red Deer, AB
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 27 mins ago
Maintenance Program Analyst
Westerkirk
Calgary, AB · Victoria, BC · Mississauga, ON
…comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled…
Added 27 mins ago
Maintenance Supervisor - Off Shift
Airboss
Kitchener, ON
The Maintenance Supervisor is accountable for the day-to-day leadership of the shift maintenance team to keep all production output equipment in optimal repair, maintained in a safe and…
Added 27 mins ago
Machine Operator 1 - Production - Aft
Give and Go Prepared Foods
Vaughan, ON
Under the general supervision of the Area Leader, Production Supervisor and/or Plant Manager; the Machine Operator will be responsible for ensuring the equipment is operated correctly by…
Added 27 mins ago
WG
Senior Geologist - Surface Exploration
Wesdome Gold Mines Ltd
Wawa, ON
- $124,000 to $160,000 CAD / year
- Full-time
Reporting to the Exploration Manager and Exploration Superintendent, the Senior Geologist – Surface Exploration will support the planning, coordination, and oversight of surface exploration…
Added 27 mins ago
WG
Geomatics Technician
Wesdome Gold Mines Ltd
Wawa, ON
- $98,000 to $127,000 CAD / year
- Full-time
…Complex. The successful candidate will report to the Exploration Manager and would be responsible for GIS databases, would play a key role in providing technical and administrative support…
Added 27 mins ago
ML
Land & Buildings Team Member
MBRP Ltd
Huntsville, ON
- Up to $20.5 CAD / hour
- Full-time
Added 42 mins ago
PA
Community & Social Media Specialist
Pulp and Press
London, ON
- Full-time
…closely with the Marketing Director, Senior Customer Service Manager, Graphic Designers, and Operations to keep Protein Candy engaging and customers of both brands…
Added 42 mins ago
Production Manager - Aviva AutoCare Centre
Aviva
Cambridge, ON · Toronto, ON
We are seeking an experienced and passionate Production Manager to lead our Cambridge, Ontario operation. This is an opportunity for a proven collision repair leader to make a meaningful…
Added 42 mins ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- Full-time
…Developer to work from our Mississauga location reporting to Manager, Custom…
Added 42 mins ago
Vertical Account Manager, Industrial Automation, Automotive
Siemens
Oakville, ON
As an Account Manager for the Automotive Vertical, your primary mission will be to drive the adoption and expansion of Siemens Digital Industries' solutions within key Automotive accounts…
Added 42 mins ago
RS
Principal Software Engineer- RMJ (AI Accelerated)
Redwood Software
ON
- $150,000 to $170,000 CAD / year
You will work directly with the Engineering manager for your teams and collaborate closely with Redwood’s Architecture team to ensure technical alignment, consistency, and strategic…
Added 42 mins ago
TU
Warehouse Manager
Tramontina, USA Inc
Oakville, ON
- Full-time
The Warehouse Manager plays a critical role in overseeing the efficient operation of the warehouse and distribution center within the wholesale trade industry. This position is directly…
Added 42 mins ago
VC
Project Manager, Professional Services
Valsoft Corporation
Remote, Canada
- $90,000 to $105,000 CAD / year
- Remote
…is seeking a driven and detail-oriented Intermediate Project Manager to join its Professional Services Team, leading client engagements across TTG’s software…
Added 56 mins ago
TL
Content Manager
The Leadership Agency
Toronto, ON
- Full-time
Digitail is looking for a Content Manager who is, above all, a phenomenal editor and a genuine social media guru. Someone who can take raw, messy footage and cut it into something that…
Added 56 mins ago
QM
Gestionnaire immobilier / Property Manager
Quantum Management Services Ltd.
Montreal, QC
- $90,000 USD / year
- Full-time
- Expérience dans la préparation et la gestion de budgets ainsi que dans la production de rapports financiers mensuels
Added 57 mins ago
H
Project Manager - Environmental Assessment
HDR
Toronto, ON
- Full-time
In the role of Project Manager - Environmental Assessments, we'll count on you to:
Added 57 mins ago
CNC Programmer Job
Armstrong World Industries
Mississauga, ON
Reporting to the Production Manager, the CNC Programmer is responsible for reading and interpreting shop drawings to create 3D programs for CNC routers.

Clio

Manager, Continuity & Response

Calgary, AB, Canada
Burnaby, BC, Canada
Vancouver, BC, Canada
Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

About the Team

This role sits within Clio's Security and Compliance organization and owns the programs that keep Clio resilient when things go wrong: incident management and disaster recovery. It's a cross-cutting function - you'll work cross functionally with Production Engineering, Corporate Security, IT, Communications, and product teams to make sure that when an incident or disaster hits, Clio responds fast, recovers cleanly, and gets better afterward. This is a program you'll have the opportunity to improve, own and shape.

About the Role

As Manager, Continuity & Response you oversee Clio's Business Continuity program to ensure readiness and response capabilities are active, tested, and up-to-date. You will be collaborating with other leaders across the organization to improve the incident management and disaster recovery programs end-to-end: the tooling, plans, exercises, tests, metric definitions, and follow-through that turns lessons into durable improvements. You are a coordinator and a program leader - your job is to make sure the right people, playbooks, and structures are in place so that when Clio is under pressure, the response is fast, calm, and effective.

This is a Manager level role at Clio and it carries manager-level scope and accountability: you own a roadmap, you drive outcomes that show up in company results, you are the voice of resilience with senior partners, and you bring clarity to ambiguous, high-pressure situations. You'll stay hands-on - designing tabletop scenarios, configuring incident tooling, and analyzing incident data - while operating with the judgment, decision-making framework, and cross-functional influence expected of a manager.

What You'll Do

Design and run tabletop exercises - departmental, team-specific, and scenario-specific - from writing the scenario and injects through facilitation, and capture the gaps they surface.
Turn lessons into action - convert findings from tabletops, DR tests, and real incidents into action plans, drive them to completion with the owning teams, and hold the loop closed.
Keep disaster recovery current - ensure DR plans, recovery tiers, RTO/RPO targets, and runbooks keep pace with Clio's evolving architecture.
Coordinate and lead DR tests - assist in scheduling and overseeing failover and recovery exercises, documenting results, and circulate reports for review and executive approval.
Manage the incident management tooling - administer the incident management platform: define incident types, severities, response flows, escalations, roles, and automations.
Own the incident metrics - track and interpret incident statistics and trends (frequency, time-to-detect/resolve, effort distribution, recurrence), surface where time is being spent well or poorly, and identify redundancies and process changes that make response more effective.
Own and defend the resilience roadmap - propose improvements, sequence the program, and educate leadership and partner teams on why it's the right thing to invest in.
Be the connective tissue in a crisis - bring structure and clarity to live incidents and crisis-management escalations using the Incident Command structure.
Partner on cyber resilience - work with Security, IT, and Production Engineering on recovery and resilience planning scenarios.
Leverage AI effectively - use AI to assist and accelerate your objectives, modelling good, effective AI use for the teams you collaborate with.
Communicate for trust - maintain the standards for internal situation reporting and external/customer communication clear, timely, and factual.

What You Bring

Required

Hands-on experience owning incident management and/or disaster recovery programs at a technology or SaaS company.
Trained and fluent in the Incident Command structure (or an equivalent major-incident framework), and comfortable bringing that structure to bear under pressure.
Direct experience with Crisis Management Teams at tech companies - their workflows, practices, and how they train and test - and how a resilience program supports them.
Demonstrated track record writing and facilitating tabletop exercises and driving the resulting action items to completion.
Experience coordinating DR tests end-to-end: planning, execution, results reporting, and shepherding reports through approvals.
Hands-on administration of an incident management platform (e.g. incident.io, PagerDuty, FireHydrant, Opsgenie).
Strong grasp of DR/BC fundamentals - RTO/RPO/RTA, recovery tiers, service prioritization, backup and recovery strategy - and how they map onto a modern cloud architecture.
Comfortable and effective with AI - you actively use it to work faster and better, and can bring others along.
A deliberate decision-making approach and strong bias to action - you make fast, high-quality calls under uncertainty.
Excellent written and verbal communication - able to move between an engineer, an executive, and a customer-facing team without losing the thread.
Comfort with ambiguity and change - you can be dropped into a messy situation to bring clarity.

Preferred

Experience partnering with SecOps/IR on cyber recovery (ransomware, clean-room/immutable backup recovery).
Familiarity with ITIL / major incident management practices and SLA-driven prioritization.
Experience running blameless post-incident reviews and building the metrics/reporting that track program health over time.
Certifications such as CBCP, MBCP, ABCP, CISM, CISA, CRISC, ITIL, or PMP.
Experience building a resilience program through toward maturity.

What Makes You a Great Fit

You own the outcome - when a job isn't getting done, you navigate the org to the right owner.
You bring a player-coach posture - senior enough to shape the program and defend the roadmap, hands-on enough to write the scenario, configure the tool, and read the data yourself.
You're calm and clear under pressure, and that steadiness is something the people around you feel and borrow during a real event.
You treat failure as a source of learning, not blame - every incident and every test makes the program sharper.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $120,200 to $180,200 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

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More about this job

Responsibilities

The Manager of Continuity & Response oversees the organization's business continuity, incident management, and disaster recovery programs. This role involves designing tabletop exercises, managing incident tooling, and driving resilience improvements through cross-functional collaboration.

Requirements

Candidates must have hands-on experience managing incident and disaster recovery programs within a technology or SaaS environment. Proficiency in the Incident Command structure and strong communication skills are essential for navigating high-pressure situations.

Skills

Incident management
Disaster recovery
Crisis management
Tabletop exercises
Incident command structure
Business continuity
Risk management
Cloud architecture
SaaS
Cyber resilience
Data analysis
Project management
Communication
Leadership
Strategic planning
AI utilization

Benefits

Health insurance
Dental insurance
Vision insurance
Flexible time off
Counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program

Visa sponsorship

Not detected in the job text

Keywords

Incident management
Disaster recovery
Business continuity
SaaS
Incident command
Tabletop exercises
RTO
RPO
Cloud architecture
Cyber resilience
Crisis management
ITIL
CBCP
MBCP
ABCP
CISM
CISA
CRISC
PMP
Incident.io
PagerDuty
FireHydrant
Opsgenie
SecOps
IR
Ransomware
Immutable backup
AI
Resilience roadmap
SLA

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