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Added 2 mins ago
U
Maintenance Technician I - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
Réussir le test d'évaluation des connaissances en maintenance de UniFirst.
Added 44 mins ago
CG
Martech/ Growth Engineer
Credit Genie
Toronto, ON
- Full-time
Own the growth tech stack. Own and improve the platforms and infrastructure powering acquisition, attribution, lifecycle marketing, analytics, and experimentation.
Added 44 mins ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Provide technical and maintenance support for different aspects related to the automated packing system during the core shift hour of production
Added 47 mins ago
Sr. Associate, Manufacturing Engineering, Systems - Projects(L1)
L3Harris Technologies
ON · Waterdown, ON
Maintenance of manufacturing processes for WESCAM product, including Acceptance Test Procedure (ATP), Environmental Stress Screening – Thermal and Vibration.
Added 1 hour ago
UT
Java Full Stack Developer #26-25630
US Tech Solutions
Toronto, ON
- $75 to $80 USD / hour
- Contract
We are looking for an experienced Senior Java Full Stack Developer to support application development, enhancements, production support, and technology projects within an enterprise…
Added 2 hours ago
O
Developer Senior Java / C++
Onepoint
Montreal, QC
- Full-time
Participate in the full software development lifecycle, from requirement analysis and technical design through testing, deployment and production support.
Added 2 hours ago
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Developer Senior Java / C++
Wepoint
Montreal, QC
- Full-time
Participate in the full software development lifecycle, from requirement analysis and technical design through testing, deployment and production support.
Added 2 hours ago
IR
Metallurgical Tech. 185331UO
Ivaco Rolling Mills
L'Orignal, ON
- Full-time
…wire rod for releases to customers based on evaluation of own test results, tests from other QA department and other production data. You need to maintain coil inventory, coordinate…
Added 2 hours ago
CG
Martech/ Growth Engineer
Credit Genie
Toronto, ON
- $180,000 to $230,000 USD / year
- Full-time
Own the growth tech stack. Own and improve the platforms and infrastructure powering acquisition, attribution, lifecycle marketing, analytics, and experimentation.
Added 2 hours ago
S
Integration and Test Developer
Syntronic
ON
- Temporary
…on cutting-edge telecom advancements, pioneering automotive tech, life-saving healthcare innovations, and next-gen industrial automation. Our projects are diverse, impactful, and at the…
Added 3 hours ago
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Maintenance Technician II - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
…hydrauliques lors des activités à l’aide d’instruments de mesure et de test de…
Added 4 hours ago
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Forward Deployed Engineer - Full Stack AI Solutions
VistaVu
Calgary, AB
- Full-time
VistaVu Solutions is an employee-owned tech company on a high growth curve. We deliver full lifecycle ERP implementations, transformation projects, and responsive support through our…
Added 4 hours ago
VS
Forward Deployed Engineer - Full Stack AI Solutions
VistaVu Solutions
Calgary, AB
- Full-time
VistaVu Solutions is an employee-owned tech company on a high growth curve. We deliver full lifecycle ERP implementations, transformation projects, and responsive support through our…
Added 5 hours ago
UT
.NET Developer # 26-25476
US Tech Solutions
St. John's, NL
- $65 to $70 USD / hour
- Contract
…stakeholders, and other project team members to design, develop, test, troubleshoot, and deploy enterprise applications. The position will also require participation in solution…
Added 5 hours ago
MP
Metallurgical Tech. 185331UO
Metal Processing Group, an Affiliate of The Heico Companies
L'Orignal, ON
- Full-time
…wire rod for releases to customers based on evaluation of own test results, tests from other QA department and other production data. You need to maintain coil inventory, coordinate…
Added 5 hours ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- Full-time
Commitment to continuous self-improvement through learning of cutting-edge tech and tools to keep our tech stack ahead of the curve
Added 5 hours ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- $120,000 to $135,000 CAD / year
- Full-time
Commitment to continuous self-improvement through learning of cutting-edge tech and tools to keep our tech stack ahead of the curve
Added 6 hours ago
TG
Receiver (Production Control)
Toyoda Gosei Americas
Stratford, ON
- Full-time
Receivers play a vital role in supporting the production of high-quality parts in a Just-in-time environment. By working in one of our production departments, there are endless growth…
Added 7 hours ago
TH
Metallurgical Tech. 185331UO
The Heico Companies LLC
L'Orignal, ON
- Full-time
…wire rod for releases to customers based on evaluation of own test results, tests from other QA department and other production data. You need to maintain coil inventory, coordinate…
Added 8 hours ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- $120,000 to $130,000 CAD / year
- Full-time
Commitment to continuous self-improvement through learning of cutting-edge tech and tools to keep our tech stack ahead of the curve
Added 18 hours ago
EI
Manufacturing Engineer
Ecolab Inc.
Calgary, AB
- Full-time
Provide production-level tools and fixtures to improve productivity and safety, and maintain these tools and equipment to enhance the quality, throughput, and reliability of processes.
Added 19 hours ago
W
Senior / Staff Software Engineer, Motion Planning
Waabi
Toronto, ON
- $158,000 to $269,000 USD / year
- Full-time
…partners with world leaders in AI, automotive, logistics, and deep…
Added 21 hours ago
7
Product Designer
7shifts
Saskatoon, SK
- $105,000 to $130,000 CAD / year
- Full-time
…what's costing them time and money, to shipping and iterating in production. You work with your squad - PM, EM, and engineers - to move from real problems to shipped experiences that change…
Added 21 hours ago
D
QA Engineer
Dutch
Vancouver, BC
- Full-time
We are currently seeking a motivated, hands-on, and customer-oriented QA Engineer to join our growing tech team. In this role, you will work directly with the engineering and product teams…
Added 22 hours ago
EI
Factory Test Automation Lead
Ecolab Inc.
Calgary, AB
- Full-time
The Factory Test Automation Lead, reporting within the Product Quality organization, is responsible for leading the development, implementation, and continuous improvement of automated…

Clio

Manager, Continuity & Response

Calgary, AB, Canada
Burnaby, BC, Canada
Vancouver, BC, Canada
Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

About the Team

This role sits within Clio's Security and Compliance organization and owns the programs that keep Clio resilient when things go wrong: incident management and disaster recovery. It's a cross-cutting function - you'll work cross functionally with Production Engineering, Corporate Security, IT, Communications, and product teams to make sure that when an incident or disaster hits, Clio responds fast, recovers cleanly, and gets better afterward. This is a program you'll have the opportunity to improve, own and shape.

About the Role

As Manager, Continuity & Response you oversee Clio's Business Continuity program to ensure readiness and response capabilities are active, tested, and up-to-date. You will be collaborating with other leaders across the organization to improve the incident management and disaster recovery programs end-to-end: the tooling, plans, exercises, tests, metric definitions, and follow-through that turns lessons into durable improvements. You are a coordinator and a program leader - your job is to make sure the right people, playbooks, and structures are in place so that when Clio is under pressure, the response is fast, calm, and effective.

This is a Manager level role at Clio and it carries manager-level scope and accountability: you own a roadmap, you drive outcomes that show up in company results, you are the voice of resilience with senior partners, and you bring clarity to ambiguous, high-pressure situations. You'll stay hands-on - designing tabletop scenarios, configuring incident tooling, and analyzing incident data - while operating with the judgment, decision-making framework, and cross-functional influence expected of a manager.

What You'll Do

Design and run tabletop exercises - departmental, team-specific, and scenario-specific - from writing the scenario and injects through facilitation, and capture the gaps they surface.
Turn lessons into action - convert findings from tabletops, DR tests, and real incidents into action plans, drive them to completion with the owning teams, and hold the loop closed.
Keep disaster recovery current - ensure DR plans, recovery tiers, RTO/RPO targets, and runbooks keep pace with Clio's evolving architecture.
Coordinate and lead DR tests - assist in scheduling and overseeing failover and recovery exercises, documenting results, and circulate reports for review and executive approval.
Manage the incident management tooling - administer the incident management platform: define incident types, severities, response flows, escalations, roles, and automations.
Own the incident metrics - track and interpret incident statistics and trends (frequency, time-to-detect/resolve, effort distribution, recurrence), surface where time is being spent well or poorly, and identify redundancies and process changes that make response more effective.
Own and defend the resilience roadmap - propose improvements, sequence the program, and educate leadership and partner teams on why it's the right thing to invest in.
Be the connective tissue in a crisis - bring structure and clarity to live incidents and crisis-management escalations using the Incident Command structure.
Partner on cyber resilience - work with Security, IT, and Production Engineering on recovery and resilience planning scenarios.
Leverage AI effectively - use AI to assist and accelerate your objectives, modelling good, effective AI use for the teams you collaborate with.
Communicate for trust - maintain the standards for internal situation reporting and external/customer communication clear, timely, and factual.

What You Bring

Required

Hands-on experience owning incident management and/or disaster recovery programs at a technology or SaaS company.
Trained and fluent in the Incident Command structure (or an equivalent major-incident framework), and comfortable bringing that structure to bear under pressure.
Direct experience with Crisis Management Teams at tech companies - their workflows, practices, and how they train and test - and how a resilience program supports them.
Demonstrated track record writing and facilitating tabletop exercises and driving the resulting action items to completion.
Experience coordinating DR tests end-to-end: planning, execution, results reporting, and shepherding reports through approvals.
Hands-on administration of an incident management platform (e.g. incident.io, PagerDuty, FireHydrant, Opsgenie).
Strong grasp of DR/BC fundamentals - RTO/RPO/RTA, recovery tiers, service prioritization, backup and recovery strategy - and how they map onto a modern cloud architecture.
Comfortable and effective with AI - you actively use it to work faster and better, and can bring others along.
A deliberate decision-making approach and strong bias to action - you make fast, high-quality calls under uncertainty.
Excellent written and verbal communication - able to move between an engineer, an executive, and a customer-facing team without losing the thread.
Comfort with ambiguity and change - you can be dropped into a messy situation to bring clarity.

Preferred

Experience partnering with SecOps/IR on cyber recovery (ransomware, clean-room/immutable backup recovery).
Familiarity with ITIL / major incident management practices and SLA-driven prioritization.
Experience running blameless post-incident reviews and building the metrics/reporting that track program health over time.
Certifications such as CBCP, MBCP, ABCP, CISM, CISA, CRISC, ITIL, or PMP.
Experience building a resilience program through toward maturity.

What Makes You a Great Fit

You own the outcome - when a job isn't getting done, you navigate the org to the right owner.
You bring a player-coach posture - senior enough to shape the program and defend the roadmap, hands-on enough to write the scenario, configure the tool, and read the data yourself.
You're calm and clear under pressure, and that steadiness is something the people around you feel and borrow during a real event.
You treat failure as a source of learning, not blame - every incident and every test makes the program sharper.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $120,200 to $180,200 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

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More about this job

Responsibilities

The Manager of Continuity & Response oversees the organization's business continuity, incident management, and disaster recovery programs. This role involves designing tabletop exercises, managing incident tooling, and driving resilience improvements through cross-functional collaboration.

Requirements

Candidates must have hands-on experience managing incident and disaster recovery programs within a technology or SaaS environment. Proficiency in the Incident Command structure and strong communication skills are essential for navigating high-pressure situations.

Skills

Incident management
Disaster recovery
Crisis management
Tabletop exercises
Incident command structure
Business continuity
Risk management
Cloud architecture
SaaS
Cyber resilience
Data analysis
Project management
Communication
Leadership
Strategic planning
AI utilization

Benefits

Health insurance
Dental insurance
Vision insurance
Flexible time off
Counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program

Visa sponsorship

Not detected in the job text

Keywords

Incident management
Disaster recovery
Business continuity
SaaS
Incident command
Tabletop exercises
RTO
RPO
Cloud architecture
Cyber resilience
Crisis management
ITIL
CBCP
MBCP
ABCP
CISM
CISA
CRISC
PMP
Incident.io
PagerDuty
FireHydrant
Opsgenie
SecOps
IR
Ransomware
Immutable backup
AI
Resilience roadmap
SLA

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