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Added 1 min ago
AG
Business Unit Manager
AXIUS GROUP LLC
Toronto, ON · North York, ON
- Full-time
The Business Unit Manager has operational effectiveness by evaluating business processes, identifying improvement opportunities, and ensuring alignment between business needs and system…
Added 1 min ago
HI
INTERNAL - Full-Time Hybrid Site Supervisor (2 month Temp Contract)
Housing Information Services
Windsor, ON
- Full-time
- Temporary
…self-identified goals for housing and recovery; while enforcing program safety policies and procedures for the well-being of participants, on-site staff, partner agency staff and community…
Added 1 min ago
Department Sales Manager, Apparel
Sporting Life Group
Mississauga, ON
As Golf Town’s Department Manager of Fashion Apparel, you will be responsible for telling a “fashion story of golf” through visually appealing product presentation and ensuring timely…
Added 1 min ago
Transportation Operations Supervisor
Canada Cartage Group of Companies
Ajax, ON
Ensure goals are met and exceeded in the arrears of safety, quality, productivity and people measurement
Added 1 min ago
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Health, Saftey & Wellbeing Advisor
Arcadis
Markham, ON
- Full-time
The Health, Safety and Wellbeing (HSW) Advisor will support the HSW Manager in delivering HSW second-line assurance for your business area. The role will serve as a trusted advisor to…
Added 1 min ago
Child & Youth Volunteer CBY
YMCA of Southwestern Ontario
London, ON
Maintain regular communication with Manager/Supervisor of Child and Youth
Added 1 min ago
In Store Bakery - Certified Baker TF
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Campbell River, BC
Support scheduling, task delegation, and adherence to food safety, sanitation, and health standards.
Added 1 min ago
Operations Coordinator - Casual
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
Reporting to the Manager, Access & Review, the Operations Coordinator plays a key safety & security role in the Security Operations Centre (SOC), a high-volume operations centre that acts…
Added 1 min ago
Animal Protection Officer
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Kelowna, BC
To protect the welfare of all animals and the safety of the public and enforce all federal, provincial and municipal laws and regulations
Added 1 min ago
PERSONAL SUPPORT WORKER
Southbridge Healthcare LP
Owen Sound, ON
Adheres to established departmental polices and procedures regarding documentation, quality assurance, fire, safety, environment and infection control.
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Assistant Resident Manager (Sherbrooke)
Realstar
Sherbrooke, QC
We are currently seeking an Assistant Resident Manager to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every…
Added 1 min ago
Assistant Resident Manager Team (Sherbrooke)
Realstar
Sherbrooke, QC
We are currently seeking a Two-Person Assistant Resident Manager Team to live and work at one of our properties. This position would require you to live on-site and work four weekdays each…
Added 1 min ago
Assistant Resident Manager (Eastern ON)
Realstar
Brockville, ON
We are currently seeking an Assistant Resident Manager to live and work at one of our properties in Cornwall. This position would require you to live on-site and work four weekdays each…
Added 1 min ago
Event Technician - Casual
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
Working with the Senior Manager and Assistant Manager, Event Technical Services, the Event Technician will provide strong organizational and administrative skills with the ability to manage…
Added 1 min ago
Campus Security Officer
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
…work, study, and live. CBU has established a proactive Campus Safety program aimed at education and fostering a safe environment for…
Added 1 min ago
HR
Spécialiste, Conseiller(ère) Beauté Désigné(e) / Specialist, Designated Beauty Advisor - Loewe
Holt Renfrew
Montreal, QC
- Full-time
Maintain solid relationships with buyer, vendor, and selling manager
Added 1 min ago
GF
Fit4Less Host - Ottawa South Orleans
GoodLife Fitness
Orleans, ON · Ottawa, ON
- Part-time
Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.:
Added 1 min ago
GF
Fit4Less Host - St. John's Village Mall
GoodLife Fitness
St. John's, NL
- Part-time
Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.:
Added 1 min ago
ID
Outlets Server
IPI Delta Kamloops
Kamloops, BC
- $18.25 to $19.2 CAD / hour
- Part-time
Follow food safety, responsible alcohol service, health and safety, and hotel policies and procedures.
Added 8 mins ago
PH
Shift manager - fast food restaurant
Pizza Hut
Drummondville, QC
- From $17.35 CAD / hour
- Full-time
- On-site
Train staff in job duties, sanitation and safety procedures
Added 9 mins ago
PH
Shift manager - fast food restaurant
Pizza Hut
Granby, QC
- From $17.6 CAD / hour
- Full-time
- On-site
Train staff in job duties, sanitation and safety procedures
Added 12 mins ago
YS
Chef
Yuki Sushi
Alliston, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 13 mins ago
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Cook - Permanent Casual Position
TownPost
Mayerthorpe, AB
- Full-time
Description: Directly reporting to the Site Manager, the Cook is accountable for: Meal Preparation for approximately 50 residents, Serving Meals and Cleanliness of Food Services Area. This…
Added 13 mins ago
EG
Career Opportunities: HR Business Partner (1601)
Equinox Gold Corp.
Grand Falls-Windsor, NL
- Full-time
Work collaboratively with internal and external stakeholders including, but not limited to, the Health the Safety and Environment Department, onsite clinic personnel, insurer…
Added 13 mins ago
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Assistant Team Leader
Dollarama
Oshawa, ON
- $18.1 to $18.6 CAD / hour
- Part-time
Ensuring store safety and cleanliness standards are maintained.

Clio

Manager, Continuity & Response

Calgary, AB, Canada
Burnaby, BC, Canada
Vancouver, BC, Canada
Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

About the Team

This role sits within Clio's Security and Compliance organization and owns the programs that keep Clio resilient when things go wrong: incident management and disaster recovery. It's a cross-cutting function - you'll work cross functionally with Production Engineering, Corporate Security, IT, Communications, and product teams to make sure that when an incident or disaster hits, Clio responds fast, recovers cleanly, and gets better afterward. This is a program you'll have the opportunity to improve, own and shape.

About the Role

As Manager, Continuity & Response you oversee Clio's Business Continuity program to ensure readiness and response capabilities are active, tested, and up-to-date. You will be collaborating with other leaders across the organization to improve the incident management and disaster recovery programs end-to-end: the tooling, plans, exercises, tests, metric definitions, and follow-through that turns lessons into durable improvements. You are a coordinator and a program leader - your job is to make sure the right people, playbooks, and structures are in place so that when Clio is under pressure, the response is fast, calm, and effective.

This is a Manager level role at Clio and it carries manager-level scope and accountability: you own a roadmap, you drive outcomes that show up in company results, you are the voice of resilience with senior partners, and you bring clarity to ambiguous, high-pressure situations. You'll stay hands-on - designing tabletop scenarios, configuring incident tooling, and analyzing incident data - while operating with the judgment, decision-making framework, and cross-functional influence expected of a manager.

What You'll Do

Design and run tabletop exercises - departmental, team-specific, and scenario-specific - from writing the scenario and injects through facilitation, and capture the gaps they surface.
Turn lessons into action - convert findings from tabletops, DR tests, and real incidents into action plans, drive them to completion with the owning teams, and hold the loop closed.
Keep disaster recovery current - ensure DR plans, recovery tiers, RTO/RPO targets, and runbooks keep pace with Clio's evolving architecture.
Coordinate and lead DR tests - assist in scheduling and overseeing failover and recovery exercises, documenting results, and circulate reports for review and executive approval.
Manage the incident management tooling - administer the incident management platform: define incident types, severities, response flows, escalations, roles, and automations.
Own the incident metrics - track and interpret incident statistics and trends (frequency, time-to-detect/resolve, effort distribution, recurrence), surface where time is being spent well or poorly, and identify redundancies and process changes that make response more effective.
Own and defend the resilience roadmap - propose improvements, sequence the program, and educate leadership and partner teams on why it's the right thing to invest in.
Be the connective tissue in a crisis - bring structure and clarity to live incidents and crisis-management escalations using the Incident Command structure.
Partner on cyber resilience - work with Security, IT, and Production Engineering on recovery and resilience planning scenarios.
Leverage AI effectively - use AI to assist and accelerate your objectives, modelling good, effective AI use for the teams you collaborate with.
Communicate for trust - maintain the standards for internal situation reporting and external/customer communication clear, timely, and factual.

What You Bring

Required

Hands-on experience owning incident management and/or disaster recovery programs at a technology or SaaS company.
Trained and fluent in the Incident Command structure (or an equivalent major-incident framework), and comfortable bringing that structure to bear under pressure.
Direct experience with Crisis Management Teams at tech companies - their workflows, practices, and how they train and test - and how a resilience program supports them.
Demonstrated track record writing and facilitating tabletop exercises and driving the resulting action items to completion.
Experience coordinating DR tests end-to-end: planning, execution, results reporting, and shepherding reports through approvals.
Hands-on administration of an incident management platform (e.g. incident.io, PagerDuty, FireHydrant, Opsgenie).
Strong grasp of DR/BC fundamentals - RTO/RPO/RTA, recovery tiers, service prioritization, backup and recovery strategy - and how they map onto a modern cloud architecture.
Comfortable and effective with AI - you actively use it to work faster and better, and can bring others along.
A deliberate decision-making approach and strong bias to action - you make fast, high-quality calls under uncertainty.
Excellent written and verbal communication - able to move between an engineer, an executive, and a customer-facing team without losing the thread.
Comfort with ambiguity and change - you can be dropped into a messy situation to bring clarity.

Preferred

Experience partnering with SecOps/IR on cyber recovery (ransomware, clean-room/immutable backup recovery).
Familiarity with ITIL / major incident management practices and SLA-driven prioritization.
Experience running blameless post-incident reviews and building the metrics/reporting that track program health over time.
Certifications such as CBCP, MBCP, ABCP, CISM, CISA, CRISC, ITIL, or PMP.
Experience building a resilience program through toward maturity.

What Makes You a Great Fit

You own the outcome - when a job isn't getting done, you navigate the org to the right owner.
You bring a player-coach posture - senior enough to shape the program and defend the roadmap, hands-on enough to write the scenario, configure the tool, and read the data yourself.
You're calm and clear under pressure, and that steadiness is something the people around you feel and borrow during a real event.
You treat failure as a source of learning, not blame - every incident and every test makes the program sharper.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $120,200 to $180,200 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

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More about this job

Responsibilities

The Manager of Continuity & Response oversees the organization's business continuity, incident management, and disaster recovery programs. This role involves designing tabletop exercises, managing incident tooling, and driving resilience improvements through cross-functional collaboration.

Requirements

Candidates must have hands-on experience managing incident and disaster recovery programs within a technology or SaaS environment. Proficiency in the Incident Command structure and strong communication skills are essential for navigating high-pressure situations.

Skills

Incident management
Disaster recovery
Crisis management
Tabletop exercises
Incident command structure
Business continuity
Risk management
Cloud architecture
SaaS
Cyber resilience
Data analysis
Project management
Communication
Leadership
Strategic planning
AI utilization

Benefits

Health insurance
Dental insurance
Vision insurance
Flexible time off
Counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program

Visa sponsorship

Not detected in the job text

Keywords

Incident management
Disaster recovery
Business continuity
SaaS
Incident command
Tabletop exercises
RTO
RPO
Cloud architecture
Cyber resilience
Crisis management
ITIL
CBCP
MBCP
ABCP
CISM
CISA
CRISC
PMP
Incident.io
PagerDuty
FireHydrant
Opsgenie
SecOps
IR
Ransomware
Immutable backup
AI
Resilience roadmap
SLA

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