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Coordinator, Mill Lockout
Nutrien
Vanscoy, SK
- Full-time
Liaison with the turnaround coordinator for the long-term planning and coordination of lockouts tailored to the work being performed, work scope walkdowns, and support meetings.
Added 10 mins ago
NF
Junior Transportation Support Coordinator
NES Fircroft
Kitimat, BC
- Contract
…provide contract management support for people services including scheduling and optimizing across the Kitimat to Terrace transportation network including its modes of transportation and…
Added 10 mins ago
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Access Governance Coordinator
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- Contract
Support campaign planning, scheduling, scoping, stakeholder communications, data validation, and issue resolution.
Added 11 mins ago
AH
SAFER Medical Office Administrator
AVI Health and Community Services
Victoria, BC
- $32.04 CAD / hour
- Part-time
Under the direct supervision of the SAFER Coordinator, the Medical Office Administrator (MOA) will provide MOA support for the SAFER program within a harm reduction setting, similar to an…
Added 26 mins ago
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Maintenance Coordinator
Detroit Salt Company
Vanscoy, SK
- Full-time
The Maintenance Coordinator is responsible for maintaining maintenance data and records, including assets, preventative maintenance programs, work orders, labour, projects, and inventory,…
Added 26 mins ago
DL
SALES COORDINATOR
Dick's Lumber & Building Supplies
Crossfield, AB
- Full-time
We are looking for a Sales Coordinator for our Crossfield office to support the sales team and assist with a variety of business functions to ensure the team operates efficiently and…
Added 26 mins ago
Client Service Coordinator
Bayshore
Vaughan, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 40 mins ago
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Senior Maintenance Coordinator, Preventative Maintenance
Cenovus Energy
Lloydminster, SK
- Full-time
As the Senior Maintenance Coordinator, Preventative Maintenance, you will play a key role in ensuring safe, reliable, and efficient operations across the Lloyd Thermal Conventional Heavy…
Added 40 mins ago
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IT Project Coordinator
Flynn Group of Companies
Mississauga, ON
- $65,000 to $80,000 CAD / year
- Full-time
Assist the Project Manager with project scheduling, including action item tracking
Added 41 mins ago
Programming Coordinator
Corus Entertainment
Toronto, ON
Reporting to the Manager, Programming, the Programming Coordinator provides operational and administrative support across content scheduling, planning, inventory management, regulatory…
Added 56 mins ago
Warranty & Seasonal Coordinator
Akash Group of Companies
Edmonton, AB
We are seeking a Warranty & Seasonal Coordinator to join our Warranty team in Edmonton, Alberta.
Added 56 mins ago
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Client Care Coordinator
NUVISTA Mental Health
NS
- Up to $40,000 CAD / year
- Full-time
The Client Care Coordinator will provide ongoing support for a multidisciplinary clinic. Reporting to the Clinic Operations Manager, you will be the first point of contact for clients…
Added 56 mins ago
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Client Care Coordinator
NUVISTA Mental Health
Kingston, NS
- Up to $40,000 CAD / year
- Full-time
The Client Care Coordinator will provide ongoing support for a multidisciplinary clinic. Reporting to the Clinic Operations Manager, you will be the first point of contact for clients…
Added 56 mins ago
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Product Engineering Coordinator
Tayco
Remote, Canada
- Remote
The Industrial Engineering Coordinator is responsible for learning, understanding and owning the end-to-end process of furniture manufacturing at scale. This includes translating new…
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Product Engineering Coordinator
Tayco
Toronto, ON · Etobicoke, ON
- Full-time
The Industrial Engineering Coordinator is responsible for learning, understanding and owning the end-to-end process of furniture manufacturing at scale. This includes translating new…
Added 1 hour ago
JD
Facilities Coordinator
John Deere
Grimsby, ON
- Full-time
As a Facilities Coordinator for John Deere Canada ULC located in Grimsby, ON, you will:
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Logistics Dispatcher (Float)
Dynacare
Brampton, ON
- Contract
Monitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinator(s).
Added 1 hour ago
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Corporate Receptionist & Administrative Assistant
Recrute Action
Toronto, ON
- Contract
Responsible for conference room scheduling and meeting set up
Added 1 hour ago
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Coordinator, Marketing OperationsNew
Glencore Canada
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
Reporting to the Manager, Marketing Operations, the Coordinator, Marketing Operations manages customer shipments from agreement to payment and is the initial point of contact for EVR’s…
Added 1 hour ago
TS
Project Coordinator
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Vaughan, ON
- Full-time
They are looking for a Project Coordinator who is organized, motivated and eager to build a career in construction. This is an excellent opportunity for someone with a few years of…
Added 1 hour ago
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Human Resources Coordinator
Stephano Group Ltd.
Toronto, ON · Etobicoke, ON
- Full-time
The HR coordinator supports our HR team, with recruitment and HR tasks. You'll also coordinate onboarding and keep compliance records up to date.
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Project Coordinator
Lambert Nemec Group
Winnipeg, MB
- Full-time
Our client is adding a Project Coordinator to support continued growth. This role will be responsible for the day-to-day coordination of projects and will help move projects from the…
Added 1 hour ago
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Assembly Lab Coordinator
Apex Industries
Moncton, NB
- Full-time
The Assembly Lab Coordinator is a hands-on working leader responsible for coordinating the day-to-day activities of the Assembly Lab, where Optical Lens Coating and Cleaning Machines are…
Added 1 hour ago
Workforce and Administrative Coordinator, Western College of Veterinary Medicine
University of Saskatchewan
Saskatoon, SK
The workforce and administrative coordinator provides administrative coordination and operational support for workforce-related activities within the department. This position coordinates…
Added 1 hour ago
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Field Inspector
Stantec
Edmonton, AB
- Full-time
Our office in Edmonton is seeking a highly motivated Field Coordinator to become part of our dynamic team, focused on Community Development residential construction.

Clio

Manager, Continuity & Response

Calgary, AB, Canada
Burnaby, BC, Canada
Vancouver, BC, Canada
Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

About the Team

This role sits within Clio's Security and Compliance organization and owns the programs that keep Clio resilient when things go wrong: incident management and disaster recovery. It's a cross-cutting function - you'll work cross functionally with Production Engineering, Corporate Security, IT, Communications, and product teams to make sure that when an incident or disaster hits, Clio responds fast, recovers cleanly, and gets better afterward. This is a program you'll have the opportunity to improve, own and shape.

About the Role

As Manager, Continuity & Response you oversee Clio's Business Continuity program to ensure readiness and response capabilities are active, tested, and up-to-date. You will be collaborating with other leaders across the organization to improve the incident management and disaster recovery programs end-to-end: the tooling, plans, exercises, tests, metric definitions, and follow-through that turns lessons into durable improvements. You are a coordinator and a program leader - your job is to make sure the right people, playbooks, and structures are in place so that when Clio is under pressure, the response is fast, calm, and effective.

This is a Manager level role at Clio and it carries manager-level scope and accountability: you own a roadmap, you drive outcomes that show up in company results, you are the voice of resilience with senior partners, and you bring clarity to ambiguous, high-pressure situations. You'll stay hands-on - designing tabletop scenarios, configuring incident tooling, and analyzing incident data - while operating with the judgment, decision-making framework, and cross-functional influence expected of a manager.

What You'll Do

Design and run tabletop exercises - departmental, team-specific, and scenario-specific - from writing the scenario and injects through facilitation, and capture the gaps they surface.
Turn lessons into action - convert findings from tabletops, DR tests, and real incidents into action plans, drive them to completion with the owning teams, and hold the loop closed.
Keep disaster recovery current - ensure DR plans, recovery tiers, RTO/RPO targets, and runbooks keep pace with Clio's evolving architecture.
Coordinate and lead DR tests - assist in scheduling and overseeing failover and recovery exercises, documenting results, and circulate reports for review and executive approval.
Manage the incident management tooling - administer the incident management platform: define incident types, severities, response flows, escalations, roles, and automations.
Own the incident metrics - track and interpret incident statistics and trends (frequency, time-to-detect/resolve, effort distribution, recurrence), surface where time is being spent well or poorly, and identify redundancies and process changes that make response more effective.
Own and defend the resilience roadmap - propose improvements, sequence the program, and educate leadership and partner teams on why it's the right thing to invest in.
Be the connective tissue in a crisis - bring structure and clarity to live incidents and crisis-management escalations using the Incident Command structure.
Partner on cyber resilience - work with Security, IT, and Production Engineering on recovery and resilience planning scenarios.
Leverage AI effectively - use AI to assist and accelerate your objectives, modelling good, effective AI use for the teams you collaborate with.
Communicate for trust - maintain the standards for internal situation reporting and external/customer communication clear, timely, and factual.

What You Bring

Required

Hands-on experience owning incident management and/or disaster recovery programs at a technology or SaaS company.
Trained and fluent in the Incident Command structure (or an equivalent major-incident framework), and comfortable bringing that structure to bear under pressure.
Direct experience with Crisis Management Teams at tech companies - their workflows, practices, and how they train and test - and how a resilience program supports them.
Demonstrated track record writing and facilitating tabletop exercises and driving the resulting action items to completion.
Experience coordinating DR tests end-to-end: planning, execution, results reporting, and shepherding reports through approvals.
Hands-on administration of an incident management platform (e.g. incident.io, PagerDuty, FireHydrant, Opsgenie).
Strong grasp of DR/BC fundamentals - RTO/RPO/RTA, recovery tiers, service prioritization, backup and recovery strategy - and how they map onto a modern cloud architecture.
Comfortable and effective with AI - you actively use it to work faster and better, and can bring others along.
A deliberate decision-making approach and strong bias to action - you make fast, high-quality calls under uncertainty.
Excellent written and verbal communication - able to move between an engineer, an executive, and a customer-facing team without losing the thread.
Comfort with ambiguity and change - you can be dropped into a messy situation to bring clarity.

Preferred

Experience partnering with SecOps/IR on cyber recovery (ransomware, clean-room/immutable backup recovery).
Familiarity with ITIL / major incident management practices and SLA-driven prioritization.
Experience running blameless post-incident reviews and building the metrics/reporting that track program health over time.
Certifications such as CBCP, MBCP, ABCP, CISM, CISA, CRISC, ITIL, or PMP.
Experience building a resilience program through toward maturity.

What Makes You a Great Fit

You own the outcome - when a job isn't getting done, you navigate the org to the right owner.
You bring a player-coach posture - senior enough to shape the program and defend the roadmap, hands-on enough to write the scenario, configure the tool, and read the data yourself.
You're calm and clear under pressure, and that steadiness is something the people around you feel and borrow during a real event.
You treat failure as a source of learning, not blame - every incident and every test makes the program sharper.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $120,200 to $180,200 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

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More about this job

Responsibilities

The Manager of Continuity & Response oversees the organization's business continuity, incident management, and disaster recovery programs. This role involves designing tabletop exercises, managing incident tooling, and driving resilience improvements through cross-functional collaboration.

Requirements

Candidates must have hands-on experience managing incident and disaster recovery programs within a technology or SaaS environment. Proficiency in the Incident Command structure and strong communication skills are essential for navigating high-pressure situations.

Skills

Incident management
Disaster recovery
Crisis management
Tabletop exercises
Incident command structure
Business continuity
Risk management
Cloud architecture
SaaS
Cyber resilience
Data analysis
Project management
Communication
Leadership
Strategic planning
AI utilization

Benefits

Health insurance
Dental insurance
Vision insurance
Flexible time off
Counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program

Visa sponsorship

Not detected in the job text

Keywords

Incident management
Disaster recovery
Business continuity
SaaS
Incident command
Tabletop exercises
RTO
RPO
Cloud architecture
Cyber resilience
Crisis management
ITIL
CBCP
MBCP
ABCP
CISM
CISA
CRISC
PMP
Incident.io
PagerDuty
FireHydrant
Opsgenie
SecOps
IR
Ransomware
Immutable backup
AI
Resilience roadmap
SLA

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