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Added 7 mins ago
AL
Senior Human Resources Business Partner
Air Liquide
Montreal, QC
- Full-time
Job Summary: As a Senior HR Business Partner, you act as a performance catalyst and a key strategic advisor for the Eastern region. Your mission is to translate Air Liquide's (ALC) vision…
Added 18 mins ago
T
Engineering Supervisor
Thermon
Oakville, ON
- Full-time
Confer with management, production, and marketing staff to discuss project specifications and procedures.
Added 18 mins ago
GD
Supply Chain Manager Procurement and Supplier Quality
General Dynamics Mission Systems–Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
We are hiring a Supply Chain Manager to lead Procurement and Supplier Quality activities in support of manufacturing, programs, and broader business objectives. You will lead a team of…
Added 18 mins ago
IS
Operations Manager
InVision Staffing Services Inc.
Concord, ON
- $130,000 to $150,000 CAD / year
- Full-time
They currently looking for a Operations Manager to join their growing team.
Added 18 mins ago
SL
People Services Specialist
Sun Life Québec
Montreal, QC
- Full-time
…is clear and comprehensive, and escalate complex issues to senior team members or management when…
Added 22 mins ago
Project Manager
Perenti Group Services Pty Ltd
Dease Lake 9, BC
Barminco Mining Services Canada has a great opportunity for a Senior Project Manager to work at the mining project located in British Columbia.
Added 22 mins ago
RT
Chef(fe) d’équipe, Paie et comptabilité (Conseiller(ère) principal(e)) | Team Lead Payroll & Accounting (Senior Adviser)
Rio Tinto
Montreal, QC
- Full-time
Diriger les activités de fiscalité de la paie et de production des déclarations de fin d’année, notamment les processus T4, T4A et RL-1, ainsi que les rapprochements, corrections et…
Added 34 mins ago
LC
Ingénieur senior (Gestionnaire, projet ingénierie)
Lactalis Canada
Granby, QC
- Full-time
The Project Manager is responsible for the planning, design, execution, and completion of projects within strict timelines, while ensuring budget compliance and delivering technically sound…
Added 34 mins ago
R
Junior Crane Service Technician – Electrician
Reel
Stoney Creek, NB
- Full-time
…industrial electromechanical material-handling systems for production lines. Over 3,500 employees are contributing to the success of REEL globally, with over 400 employees throughout Canada…
Added 34 mins ago
AC
Senior Programme Manager- Electrification
Accenture Construct
Toronto, ON
- Full-time
The Senior Programme Manager – Electrification is responsible for the overall leadership, planning and successful delivery of complex railway electrification programmes, including Overhead…
Added 34 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
Act as a senior escalation point for Severity 1, Severity 2, and high-impact production incidents.
Added 35 mins ago
DI
Cost Accounting Manager
Drake International
Vaughan, ON
- $100,000 to $130,000 CAD / year
- Full-time
We're partnering with a well-established manufacturer to recruit a Manufacturing Cost Accounting Manager. This newly created position offers the opportunity to become a key finance business…
Added 35 mins ago
L
Senior Patent & IP Counsel
Lyten
Burlington, ON
- Full-time
We’re entering an exciting growth phase, scaling production across the U.S. and Europe and expanding our team of engineers, scientists, and innovators.
Added 35 mins ago
UO
ERP System Administrator - Information Technologies
University of Calgary
Calgary, AB
- Full-time
…and related support activities across development, test, and production environments, escalating complex or high-risk issues as…
Added 36 mins ago
R
Data Engineering Manager
Relay
Remote, Canada
- $207,000 to $253,000 CAD / year
- Full-time
- Remote
Lead and grow a senior team of data engineers. With an experienced team in place, your role is to provide direction, challenge thinking, and help the team make decisions and move work…
Added 48 mins ago
BI
Bilingual Food Service Manager
Bento Inc.
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- $50,000 CAD / year
- Full-time
BILINGUAL FOOD SERVICE MANAGER / STORE MANAGER
Added 49 mins ago
M
Solution Architect
Mindtris
Fredericton Junction, NB
- Full-time
Seniority on the skill/s required on this requirement: Senior
Added 49 mins ago
SC
Production Coordinator (Junior, Mid. Senior)
Stellar Creative Lab
Vancouver, BC
- Full-time
The Opportunity: We are currently expanding our Production team and are looking for highly organized, proactive, and detail-oriented Production Coordinators at the Junior, Mid-Level, and…
Added 52 mins ago
Senior Project Manager - Vancouver
Bronswerk Group & Affiliates
North Vancouver, BC
We are seeking a Senior Site Project Manager to lead our Vancouver shipyard team: a local team of production engineers and Installation Managers/Supervisors who lead an installation team of…
Added 52 mins ago
Cook Level II - Casual
Optima Living
Hope, BC
…personal mission has grown into one of Western Canada’s leading senior living and continuing care…
Added 52 mins ago
Manager, Software Development (Vehicle Services)
PayByPhone
Vancouver, BC
Reports to: Senior Director, Application Development
Added 1 hour ago
CS
Cook - Full Time
Cogir Senior Living
Ottawa, ON · Windsor Park
- Full-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 1 hour ago
MU
Associate Director Operations and Systems
McGill University
Brown Student Serv.
- Full-time
Provide senior professional expertise and support to teams with diverse expertise, ensures high-quality staff recruitment and professional development standards. Participates in the hiring…
Added 1 hour ago
B
Senior Manager Risk Strategy
BMO
Toronto, ON · BMOPLACE
- Full-time
…risk management culture through leadership of Risk forums, production of key Risk reporting deliverables, and support for P&BB Canada governance responsibilities to ensure key risks are…
Added 1 hour ago
R
Senior Manager, Content Development and Production (French Services) (On Site)
Radio-Canada
Trois-Rivières, QC
- Full-time
Radio-Canada’s multimedia station in Sherbrooke is seeking a Senior Manager, Content Development and Production. Reporting to and working collaboratively with regional leadership, you will…

Clio

Manager, Continuity & Response

Calgary, AB, Canada
Burnaby, BC, Canada
Vancouver, BC, Canada
Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

About the Team

This role sits within Clio's Security and Compliance organization and owns the programs that keep Clio resilient when things go wrong: incident management and disaster recovery. It's a cross-cutting function - you'll work cross functionally with Production Engineering, Corporate Security, IT, Communications, and product teams to make sure that when an incident or disaster hits, Clio responds fast, recovers cleanly, and gets better afterward. This is a program you'll have the opportunity to improve, own and shape.

About the Role

As Manager, Continuity & Response you oversee Clio's Business Continuity program to ensure readiness and response capabilities are active, tested, and up-to-date. You will be collaborating with other leaders across the organization to improve the incident management and disaster recovery programs end-to-end: the tooling, plans, exercises, tests, metric definitions, and follow-through that turns lessons into durable improvements. You are a coordinator and a program leader - your job is to make sure the right people, playbooks, and structures are in place so that when Clio is under pressure, the response is fast, calm, and effective.

This is a Manager level role at Clio and it carries manager-level scope and accountability: you own a roadmap, you drive outcomes that show up in company results, you are the voice of resilience with senior partners, and you bring clarity to ambiguous, high-pressure situations. You'll stay hands-on - designing tabletop scenarios, configuring incident tooling, and analyzing incident data - while operating with the judgment, decision-making framework, and cross-functional influence expected of a manager.

What You'll Do

Design and run tabletop exercises - departmental, team-specific, and scenario-specific - from writing the scenario and injects through facilitation, and capture the gaps they surface.
Turn lessons into action - convert findings from tabletops, DR tests, and real incidents into action plans, drive them to completion with the owning teams, and hold the loop closed.
Keep disaster recovery current - ensure DR plans, recovery tiers, RTO/RPO targets, and runbooks keep pace with Clio's evolving architecture.
Coordinate and lead DR tests - assist in scheduling and overseeing failover and recovery exercises, documenting results, and circulate reports for review and executive approval.
Manage the incident management tooling - administer the incident management platform: define incident types, severities, response flows, escalations, roles, and automations.
Own the incident metrics - track and interpret incident statistics and trends (frequency, time-to-detect/resolve, effort distribution, recurrence), surface where time is being spent well or poorly, and identify redundancies and process changes that make response more effective.
Own and defend the resilience roadmap - propose improvements, sequence the program, and educate leadership and partner teams on why it's the right thing to invest in.
Be the connective tissue in a crisis - bring structure and clarity to live incidents and crisis-management escalations using the Incident Command structure.
Partner on cyber resilience - work with Security, IT, and Production Engineering on recovery and resilience planning scenarios.
Leverage AI effectively - use AI to assist and accelerate your objectives, modelling good, effective AI use for the teams you collaborate with.
Communicate for trust - maintain the standards for internal situation reporting and external/customer communication clear, timely, and factual.

What You Bring

Required

Hands-on experience owning incident management and/or disaster recovery programs at a technology or SaaS company.
Trained and fluent in the Incident Command structure (or an equivalent major-incident framework), and comfortable bringing that structure to bear under pressure.
Direct experience with Crisis Management Teams at tech companies - their workflows, practices, and how they train and test - and how a resilience program supports them.
Demonstrated track record writing and facilitating tabletop exercises and driving the resulting action items to completion.
Experience coordinating DR tests end-to-end: planning, execution, results reporting, and shepherding reports through approvals.
Hands-on administration of an incident management platform (e.g. incident.io, PagerDuty, FireHydrant, Opsgenie).
Strong grasp of DR/BC fundamentals - RTO/RPO/RTA, recovery tiers, service prioritization, backup and recovery strategy - and how they map onto a modern cloud architecture.
Comfortable and effective with AI - you actively use it to work faster and better, and can bring others along.
A deliberate decision-making approach and strong bias to action - you make fast, high-quality calls under uncertainty.
Excellent written and verbal communication - able to move between an engineer, an executive, and a customer-facing team without losing the thread.
Comfort with ambiguity and change - you can be dropped into a messy situation to bring clarity.

Preferred

Experience partnering with SecOps/IR on cyber recovery (ransomware, clean-room/immutable backup recovery).
Familiarity with ITIL / major incident management practices and SLA-driven prioritization.
Experience running blameless post-incident reviews and building the metrics/reporting that track program health over time.
Certifications such as CBCP, MBCP, ABCP, CISM, CISA, CRISC, ITIL, or PMP.
Experience building a resilience program through toward maturity.

What Makes You a Great Fit

You own the outcome - when a job isn't getting done, you navigate the org to the right owner.
You bring a player-coach posture - senior enough to shape the program and defend the roadmap, hands-on enough to write the scenario, configure the tool, and read the data yourself.
You're calm and clear under pressure, and that steadiness is something the people around you feel and borrow during a real event.
You treat failure as a source of learning, not blame - every incident and every test makes the program sharper.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $120,200 to $180,200 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

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More about this job

Responsibilities

The Manager of Continuity & Response oversees the organization's business continuity, incident management, and disaster recovery programs. This role involves designing tabletop exercises, managing incident tooling, and driving resilience improvements through cross-functional collaboration.

Requirements

Candidates must have hands-on experience managing incident and disaster recovery programs within a technology or SaaS environment. Proficiency in the Incident Command structure and strong communication skills are essential for navigating high-pressure situations.

Skills

Incident management
Disaster recovery
Crisis management
Tabletop exercises
Incident command structure
Business continuity
Risk management
Cloud architecture
SaaS
Cyber resilience
Data analysis
Project management
Communication
Leadership
Strategic planning
AI utilization

Benefits

Health insurance
Dental insurance
Vision insurance
Flexible time off
Counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program

Visa sponsorship

Not detected in the job text

Keywords

Incident management
Disaster recovery
Business continuity
SaaS
Incident command
Tabletop exercises
RTO
RPO
Cloud architecture
Cyber resilience
Crisis management
ITIL
CBCP
MBCP
ABCP
CISM
CISA
CRISC
PMP
Incident.io
PagerDuty
FireHydrant
Opsgenie
SecOps
IR
Ransomware
Immutable backup
AI
Resilience roadmap
SLA

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