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Added 17 mins ago
Network and Systems Specialist
JENOPTIK AG
Barrie, ON
Prodomax Automation Ltd. is currently seeking a NETWORK AND SYSTEMS SPECIALIST to join our team.
Added 17 mins ago
Network and Systems Specialist
JENOPTIK AG
Barrie, ON
Prodomax Automation Ltd. is currently seeking a NETWORK AND SYSTEMS SPECIALIST to join our team.
Added 47 mins ago
Manager, Collections
Rogers Bank
North Vancouver, BC
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 1 hour ago
Senior Systems Engineer
Aviso
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
…across Windows, Linux, VMware, Azure, backup/recovery, security, automation, and core infrastructure services. This role combines advanced operational ownership with active participation in…
Added 1 hour ago
Security GRC Specialist
Aviso
Toronto, ON
$105,000 to $125,000 CAD / year
Full-time
Support reporting, dashboard creation and automation of risk and compliance processes
Added 1 hour ago
System Access Administrator
Aviso
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time
Reporting to the Senior Manager, Technology Support Services, the Systems Access Administrator is responsible for providing access to our Broadridge/Dataphile system to our external…
Added 1 hour ago
Solution Architect
Aviso
Toronto, ON
$150,000 to $168,000 CAD / year
Full-time
Drive modernization initiatives across cloud platforms, application transformation, APIs, and automation
Added 2 hours ago
PRODUCTION OPERATOR-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
Other
Group insurance** (after 3 months) + **Employee and Family Assistance Program (EFAP)** and **telemedicine services** from your first day of employment.
Added 2 hours ago
ELECTROMECHANIC-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
Other
Group insurance** (after 3 months) + **Employee and Family Assistance Program (EFAP)** and **telemedicine services** from your first day of employment.
Added 3 hours ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 3 hours ago
Email Program Manager
Chartered Professional
Toronto, ON
Full-time
As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our…
Added 4 hours ago
Toronto - Manager - Tax Technology Transformation
EY
Toronto, ON
Employ Python skills where applicable to enhance automation and analytics.
Added 5 hours ago
Associate Program Manager - Strategic Initiatives
SecondWind by Joveo
Canada
Full-time
The Associate Program Manager - Strategic Initiatives is a high-visibility, high-impact role for someone who thrives at the intersection of strategy, execution, and leadership.
Added 11 hours ago
Validation / Verification Eng, Manager - 18754
Synopsys Inc
Ottawa, ON · Nepean, ON
Full-time
Work alongside cross-functional teams including but not limited to stakeholders, marketing, sales, customers, program/foundry as well as other lab managers and teams to weigh business…
Added 12 hours ago
Manager, Collections
Rogers Bank
Sherwood Park, AB
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 13 hours ago
Manager, Collections
Rogers Bank
PE · Bloomfield Station, PE
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 13 hours ago
Manager, Collections
Rogers Bank
Charlottetown, PE
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 13 hours ago
Manager, Collections
Rogers Bank
Kincardine, ON
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 13 hours ago
Manager, Collections
Rogers Bank
Dartmouth, NS
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 16 hours ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 16 hours ago
Technical Program Manager II
Warner Bros. Discovery
Ottawa, ON
Full-time
CNN Digital is seeking an experienced Program Manager, Technical to oversee and drive the development, release, and continuous improvement of key products within our best-in-class digital…
Added 16 hours ago
Senior Technical Program Manager
Warner Bros. Discovery
Ottawa, ON
Full-time
CNN is hiring a Senior Technical Program Manager to lead high-impact programs that span product, technology, design, and product operations. This is a deeply technical senior…
Added 16 hours ago
Senior Technical Program Manager
Warner Bros. Discovery
Ottawa, ON
Full-time
CNN Digital is seeking an experienced Senior Technical Program Manager to oversee and drive the development, release, and continuous improvement of key products within our best-in-class…
Added 16 hours ago
Director, HR Employee Service Centre
Extendicare
Markham, ON · Extendicare (Canada) Inc.
Full-time
…frameworks that drive consistent, high-quality employee and manager experiences. This role owns the performance of the ESC , monitoring analyst productivity, response quality, and…
Added 17 hours ago
Marketing Journey Developer
BMO
Toronto, ON · YNG
Full-time
Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions.

Clio

Senior Customer Marketing Manager, Growth

Toronto, ON, Canada
Vancouver, BC, Canada
Calgary, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Senior Customer Marketing Manager to join our Customer Marketing team in Burnaby, Calgary, or Toronto.

What your team does:

We LOVE our customers. As the world’s most popular cloud-based legal software, we know that we’re only as successful as the law firms we enable. The Customer Marketing function is focused on helping our customers be as successful as they can, by getting them to fall in love with our products, adopt new features and functions, and evangelize the product to others.

Who you are:

You’re a unicorn: simultaneously customer-focused and growth-oriented, a self-starter capable of building end-to-end marketing programs that not only move products, but help our customers be more successful. You know your way around a marketing funnel and how to work with stakeholders to remove friction points for our customers every step of the way. You’re all about results: how to measure them, how to report on them, but above all, how to drive them. And you’re excited by the unlimited potential of working for an industry leader that is mission-driven in every aspect of the business.

What you’ll work on:

Managing end-to-end marketing programs for our small business customer segment across the post-purchase customer lifecycle with a principal focus on cross-sell, upsell, and expansion with ownership and forecasting of the targets
Owning campaign ideation, planning and execution for cross-selling multiple products within your designated customer segments, tied to sales pipeline and quota to drive new product and feature adoption
Building multi-channel program plans, including email, digital, events, in-product, and beyond, designed as repeatable, systemized motions
Owning KPI and funnel performance reporting for your segment, including CQL and revenue targets you can forecast, budget against, and defend independently, and proactively optimizing for improvement
Developing AI-powered workflows that help the team develop campaigns faster, get to customer and data insights sooner, and reduce manual day-to-day tasks
Working cross-functionally with sales, marketing, product, and other departments across Clio to develop cohesive, customer-centric programs, presenting strategies and results directly to senior leadership with full ownership of your segments

What you have:

5+ years in a B2B SaaS Customer Marketing, Growth Marketing, Demand Generation or Program Manager role, with a track record of owning results independently
Excellent written and verbal communication skills, with the ability to create engaging marketing content
Strong understanding of sales and marketing technologies, including marketing automation, CRM, and business analytics platforms
Strong project management skills and comfort with Asana or other project management tools
Demonstrable success driving pipeline growth and revenue through integrated campaigns
Proven ability to thrive in a fast-paced/high-volume environment with high expectations and tight deadlines
Strong analytical skills and ability to use data to inform decision-making and strategy development
An open and curious mindset with respect to AI and a track record of leveraging it to sharpen your craft and increase velocity

Serious bonus points if you have:

Copywriting experience
Experience with the legal industry or legal technology
Incredible planning and organization skills
AI proficiency from leveraging tools to help accelerate delivering high-end work

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $110,300 to $149,300 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

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More about this job

Responsibilities

The Senior Customer Marketing Manager will lead end-to-end marketing programs for the small business segment, focusing on cross-sell, upsell, and expansion strategies. They will own campaign execution, KPI reporting, and the development of AI-powered workflows to drive product adoption and revenue growth.

Requirements

Candidates must have 5+ years of experience in B2B SaaS marketing roles with a proven track record of driving pipeline and revenue. Strong analytical skills, proficiency in CRM and marketing automation tools, and the ability to work cross-functionally are essential.

Skills

Customer marketing
Growth marketing
Demand generation
B2B SaaS
Marketing automation
CRM
Business analytics
Project management
Campaign management
Pipeline growth
Revenue forecasting
AI-powered workflows
Cross-functional collaboration
Data analysis
Copywriting

Benefits

Health insurance
Dental insurance
Vision insurance
Flexible time off
Counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program

Visa sponsorship

Not detected in the job text

Keywords

B2B SaaS
Customer Marketing
Growth Marketing
Demand Generation
Marketing Automation
CRM
Business Analytics
Asana
Pipeline Growth
Revenue Targets
AI
Legal Technology
Cross-sell
Upsell
Campaign Ideation
Data Analysis
Project Management
Customer Lifecycle
Marketing Funnel
Stakeholder Management

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