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Added 9 days ago
Senior Customer Success Revenue Enablement, Launch Team
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
Full-time
We are currently seeking for a Senior Customer Success Revenue Enablement, Launch Team to join our Revenue Enablement team. This role reports to the Senior Manager, Customer Success…
Added 2 days ago
VP, Product Delivery & Growth - AI
PointClickCare
Mississauga, ON
Full-time
Success is measured in growth outcomes: revenue and adoption attainment against portfolio targets, speed from launch to first reference customer, and the repeatable sales motions that turn…
Added 3 days ago
Senior Segment Product Marketing Manager (Public Sector)
Geotab
Oakville, ON
Full-time
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Segment Product Marketing Manager (Public Sector) who will be a…
Added 4 days ago
Product Marketing Lead, Experience
Paddle
Remote, Canada
$143,000 to $183,000 CAD / year
Full-time · Remote
…group. Reporting to the VP of Product Marketing, you will turn customer insight into positioning, go-to-market plans, and measurable customer and business impact. You will work across…
Added 8 days ago
Senior Manager, Campaign and Product Marketing
veritree
Vancouver, BC
$110,000 to $135,000 CAD / year
Full-time
This is a product marketing role at its core. You will sit between the Forest team, who source, plant, and monitor our restoration projects, and every commercial motion at veritree. Your…
Added 4 days ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
Tangerine
Toronto, ON
Full-time
Partner closely with Small Business leadership and delivery teams to ensure product priorities are aligned to balance growth, revenue, margin, customer acquisition and retention objectives.
Added 1 month ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
Scotiabank
Toronto, ON
Partner closely with Small Business leadership and delivery teams to ensure product priorities are aligned to balance growth, revenue, margin, customer acquisition and retention objectives.
Added 5 days ago
Senior Segment Product Marketing Manager (Public Sector)
Geotab
Canada
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Segment Product Marketing Manager (Public Sector) who will be a…
Added 5 days ago
Senior Segment Product Marketing Manager (Field Service)
Geotab
Canada
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Segment Product Marketing Manager (Field Service) who will be a…
Added 6 days ago
Director (Head) of Customer Success Management
Portless
Canada
Full-time
As Director (Head) of Customer Success Management, you own the post-launch merchant relationship for every Portless merchant and the team that delivers it. You lead the Customer Success…
Added 6 days ago
Director (Head) of Customer Success Management
Portless
Remote, Canada
Remote
As Director (Head) of Customer Success Management, you own the post-launch merchant relationship for every Portless merchant and the team that delivers it. You lead the Customer Success…
Added 12 days ago
Vice President, Sales & Marketing
Harris Global Business Services (GBS)
ON · Ontario, Canada
$120,000 to $150,000 CAD / year
Full-time
Improved sales and marketing efficiency, with investment decisions grounded in customer quality, unit economics, expected lifetime value, payback, and live recurring revenue.
Added 12 days ago
Director, Product (KYB)
Jobgether
Canada
Full-time
This is a senior product leadership opportunity focused on shaping the future of Know Your Business (KYB) solutions in a global digital identity and compliance environment. You will own the…
Added 16 days ago
Vice President, Global Marketing
WhiteWater
Richmond, BC
Full-time
…brand positioning, compelling storytelling, market leadership, customer engagement, and measurable business growth. The Global Marketing team encompasses brand and channel marketing,…
Added 12 days ago
Senior Strategy Manager (CXAI)
TELUS Digital
Remote, Canada
$112,000 to $140,000 USD / year
Full-time · Remote
…within TELUS Digital's CXAI Transformation & Product Strategy team. The Senior CX Strategy Manager will be a founding force in this function, owning end-to-end activation of new…
Added 12 days ago
Director, Product (KYB)
Jobgether
Canada
Full-time
This is a senior product leadership opportunity focused on shaping the future of Know Your Business (KYB) solutions in a global digital identity and compliance environment. You will own the…
Added 18 days ago
Market Development Specialist II
ZEISS Group
Toronto, ON · North York, ON
Full-time
…into locally relevant initiatives that drive market growth, customer engagement, product adoption, and revenue performance. The incumbent acts as a strategic partner to Sales Leadership,…
Added 17 days ago
Director, Product (KYB)
Trulioo
Remote, Canada
$195,000 to $250,000 CAD / year
Full-time · Remote
…you will own the vision, strategy, roadmap, and commercial success of one of the company's most important product lines, driving innovation across identity verification, compliance, and…
Added 20 days ago
Customer Success Operations Specialist (Gainsight Administrator)
ScalePad
Vancouver, BC
Full-time
Partner with the Senior Manager, CS Operations and our Enablement team on launch training: you bring the substance and the walkthrough, they run the room.
Added 17 days ago
Senior Product Development Specialist, (Personal Lines)
Wawanesa Insurance
Winnipeg, MB
This senior role is accountable for leading complex, high-impact product innovation initiatives across Personal Lines, from concept through stable release and post-launch optimization. The…
Added 23 days ago
Senior Product Marketing Manager
Blackline Safety
Calgary, AB
Full-time
Drive sales enablement adoption - battlecards, training, tools - and partner with Sales and Client Success to strengthen the story around retention, upsell, and expansion, working closely…
Added 19 days ago
Market Development Specialist II
ZEISS Group
Toronto, ON
Full-time
…into locally relevant initiatives that drive market growth, customer engagement, product adoption, and revenue performance. The incumbent acts as a strategic partner to Sales Leadership,…
Added 23 days ago
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant/Associate/Engagement Manager/Principal
Oliver Wyman
Toronto, ON
Full-time
The Commercial Effectiveness (CE) arm of our Value Creation team specifically works across industries to drive breakthrough revenue and margin improvement. Our approach is multi-specialist,…
Added 26 days ago
VP of Marketing Operations
Revun
Vaughan, ON
Full-time
…generate qualified demand, support product launches, strengthen customer trust, and grow recurring software…
Added 23 days ago
Senior Product Marketing Manager
Blackline Safety
Remote, Canada
Full-time · Remote
Drive sales enablement adoption - battlecards, training, tools - and partner with Sales and Client Success to strengthen the story around retention, upsell, and expansion, working closely…

Clio

Senior Enablement Program Operations Specialist

Toronto, ON, Canada

Pay: The expected salary range* for this role is $112,800 to $152,600 USD.
Job type: Full-time
Experience: 4+ years of experience in program or project management, revenue or enablement operations, or a PMO function
Posting language: English
Posted: Jul 29, 2026

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Original job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Senior Enablement Programs Operations Specialist to join our Revenue Enablement team in Toronto, Vancouver, Calgary or Remote-US.

What Your Team Does

The Revenue Enablement team at Clio equips our sales and customer success organizations with the knowledge, skills, tools, and processes they need to drive revenue growth and deliver exceptional client experiences. We run a center of excellence operating model, manage the intake and operating rhythm that protects high-impact work, and partner closely with Sales, Customer Success, Product Marketing, and Revenue Operations to turn product launches into field-ready execution. We are a team that runs on structure, data, and a genuine commitment to helping people do their best work.

Who you are

You are an operations-minded program manager who brings order to competing priorities. You know how to build the systems that let a team prioritize and protect the work that matters, and you are energized by turning a reactive, request-driven function into a predictable operating model. You communicate clearly with stakeholders across functions, you are data-informed, and you take real ownership of the cadence that keeps programs moving. When everyone is pulling in a different direction, you are the person who builds the structure that holds.

What you’ll work on

Run the enablement intake system, including logging requests, triaging weekly, and routing decisions within the 48-hour service standard
Own the operating rhythm and program calendar so launch-critical work gets the protected capacity it needs
Coordinate product launch programs end to end across Product Marketing, Product Enablement, Field Enablement, and Revenue Operations, keeping every launch on its timeline from pre-launch prep through launch week
Maintain the program management infrastructure, including DRIs, milestones, dependencies, and status reporting across concurrent launches
Build and maintain OKR tracking and reporting so the team measures outcomes such as ramp time, attach rate, and win rate, not just activity
Support monetization, offers, and partnership programs with the same coordination discipline
Establish and document standard operating procedures for how enablement programs are scoped, built, and shipped
Produce the cross-segment program health view that leadership uses to see what enablement is working on and why
Use generative AI to accelerate project planning, status synthesis, and reporting
Partner with the Enablement Systems Specialist so intake, tooling, and reporting stay connected
Other duties as required

What you may have

4+ years of experience in program or project management, revenue or enablement operations, or a PMO function
Proven ability to run intake and prioritization across many stakeholders
Experience coordinating cross-functional product launches or go-to-market programs
Experience building OKR tracking and reporting infrastructure
Strong systems thinking and standard operating procedure development
Strong project management skills with the ability to prioritize and move multiple workstreams forward simultaneously
Excellent written and verbal communication skills

Serious bonus points if you have

Experience in a SaaS or technology company
Experience standing up an intake or operating system for a team
Proficiency with generative AI tools (Claude, ChatGPT, or similar) for project management and reporting
Familiarity with Seismic, Gong, Salesforce, or similar enablement and CRM platforms
Experience in launch operations or go-to-market operations

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $112,800 to $152,600 USD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

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More about this job

Responsibilities

Manage the enablement intake system and operating rhythm to ensure product launches are executed efficiently across cross-functional teams. Establish standard operating procedures and track OKRs to measure the outcomes of enablement programs.

Requirements

Requires 4+ years of experience in program management, revenue operations, or a PMO function. Candidates should have a proven ability to coordinate cross-functional GTM programs and proficiency with project management tools and generative AI.

Skills

Program Management
Project Management
Revenue Operations
Enablement Operations
Stakeholder Management
OKR Tracking
Standard Operating Procedures
Cross-functional Coordination
Systems Thinking
Generative AI
Go-to-Market Strategy
Intake Management

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Flexible Time Off
Employee Assistance Program
401k Matching
Child Education Savings
Clioversary Recognition Program

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Legal AI
Revenue Enablement
GTM Operations
Seismic
Gong
Salesforce
CRM
OKR
Generative AI
Claude
ChatGPT
Product Marketing
Field Enablement
Launch Operations
PMO

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