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Added 12 mins ago
CF
Junior National Account Manager - Service Sales
Classic Fire + Life Safety
Toronto, ON
- Full-time
…lasting relationships with our clients, by providing over the top customer service and quality, timely response, and competitive value. As a Junior National Account Manager - Service Sales,…
Added 12 mins ago
B
Maintenance Team Lead
BGIS
Mississauga, ON
- Full-time
Culture of Care: We deeply care for each other, our clients, partners, and the communities we serve.
Added 26 mins ago
TS
Event & Catering Assistant (Weekends)
Transcend Specialized Dentistry
Vancouver, BC
- Part-time
We're looking for someone to join our events team on course weekends, working alongside our event lead to make sure everything runs smoothly for participants and instructors, from the first…
Added 26 mins ago
LensCrafters - Licensed Assistant Manager - #941 Guelph ON
EssilorLuxottica Group
Guelph, ON
Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter…
Added 26 mins ago
E
Service Consultant
EPCOR
AB · Edmonton, Alberta
- Full-time
Energy Services’ Customer Care Centre is the main point of contact for EPCOR’s regulated and competitive customers. As a Service Consultant, you will be accountable for providing customers…
Added 27 mins ago
EC
Bilingual Customer Service Representative
Experis Canada
Canada
- Contract
Job Title: Administrative Assistant / Care Coordinator
Added 27 mins ago
OM
Director, Inventory Management
Ontario Medical Supply
Mississauga, ON
- Full-time
Lead the demand planning and inventory review cadence for all product categories, incorporating historical demand, seasonality, contracts, clinical criticality, promotions, new products and…
Added 27 mins ago
CI
Quality Finisher Lead
CCW Inc. architectural millwork casework
Waterloo, ON
- Full-time
We are seeking a skilled Finishing Lead to join our growing custom architectural millwork team.
Added 42 mins ago
Services Technician
Insight Enterprises, Inc.
Toronto, ON
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 42 mins ago
C
Strategic Fixer
Clipboard
Remote, Canada
- $78,000 to $160,000 USD / year
- Full-time
- Remote
Lead cross-functional projects and strategic initiatives from planning through execution, partnering with Operations, Product, Engineering, Customer Success, and other teams.
Added 57 mins ago
Partner Marketing Manager (Hybrid)
OpenTable
Toronto, ON
…portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our…
Added 57 mins ago
Lead Gas Fitter Installer
Right Time Group of Companies
Guelph, ON
…people who go the extra mile to ensure peak performance for our customer’s homes electrical, plumbing, and heating/cooling…
Added 57 mins ago
STHS 26/27 - Reservations Specialist
Northland Properties
Revelstoke, BC
…continued success is our people and their ability to take great care of our…
Added 57 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 57 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 57 mins ago
BC
Registered Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 57 mins ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 57 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 57 mins ago
GD
Senior Human Factors Engineering Analyst
General Dynamics Mission Systems–Canada
Ottawa, ON
- $110,000 to $138,000 CAD / year
- Full-time
Lead HFE activities across assigned programs, defining objectives, methods, deliverables, schedules, and measures of success.
Added 1 hour ago
AG
Chef de projet et opérations clients
Adelphi Group
Montreal, QC
- Full-time
Added 1 hour ago
P
Junior Solutions Engineer
Pontosense
Toronto, ON
- Full-time
You work alongside our Solutions Lead on key accounts and our largest deals. You get agencies onto our technology, run integrations with their systems, and stay close to the customer…
Added 1 hour ago
P
Customer Support Lead
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Manager, Customer Support
Added 1 hour ago
P
Supply Chain Director
Pontosense
Toronto, ON
- Full-time
Lead the supply chain at a fast-growing senior care technology company shipping hardware to 24 countries, from the factory floor to the second life of every sensor.
Added 1 hour ago
P
Supply Chain Manager
Pontosense
Toronto, ON
- Full-time
Build the supply chain, and the refurbishment programme, at a fast-growing senior care technology company shipping hardware to 24 countries.
Added 1 hour ago
MF
Staff Software Engineer
Magnet Forensics
Canada
- Full-time
…comfortable designing architecture as you are shipping code, and you care deeply about developer experience, scalability, and performance. You’ve likely led modernization efforts, built…

Clipboard

Account Manager

Remote, Canada

Remote

$45,000 to $55,000 USD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $55,000 USD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 22, 2026

Original job description

About Clipboard

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.

Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.

About the role:

An indispensable component of Clipboard's marketplace is its workplace customers. The Account Manager ensures the continued success of the partnership between Clipboard and its workplace partners, working to deliver an optimal experience at every level of their organizations. The job encompasses being a resource to workplaces when issues arise, liaising with building- and corporate-level contacts, and keeping abreast of a litany of important business metrics for each account.

Your week will be balanced between high-touch customer engagement and internal account strategy, with a laser focus on net revenue retention. You are an avid problem-solver, a strategic communicator, and a diligent executor who can navigate complex relationships to sharpen your business acumen.

Responsibilities:

Manage & grow your portfolio: Own a book of business with accountability for "Same-Store Shift Postings" (SSSP, which measures utilization) and "Same-Store Net Revenue" (SSNR, which measures profitability). In your pursuit of driving those numbers higher, you will identify churn risks, mitigate issues, and proactively uncover opportunities for commercial expansion.
Strategic account planning: Build and maintain detailed account plans. Forecast performance accurately and provide regular insights to internal leadership regarding pipeline health and account stability.
Drive executive value: Establish trust with both clinical and non-clinical executives. Lead Quarterly Business Reviews (QBRs) and strategic meetings to demonstrate value, align on business goals, and negotiate mutually beneficial outcomes.
Operational excellence: Act as the primary point of contact for complex escalations, ensuring rapid resolution while implementing systemic solutions to prevent recurrence.
Cross-functional advocacy: Partner with Product, Legal, and Strategy Operations to represent the voice of the customer, driving product improvements and internal initiatives that optimize the client experience.

Beyond the basics, what will make you successful:

Extreme ownership: The buck stops with you, no matter what anyone else did or did not do. You're self-reliant, and can get things done in the chaos that is an early-stage startup scaling quickly.
Extreme curiosity: You ask "why" 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root cause.
Scrappiness: You look for ways through problems and refuse to let obstacles derail your progress. You bring solutions instead of asking ‘what should I do?’
Fast-paced: You thrive on moving quickly and are highly adaptable to a market that evolves quickly.

Our interview process:

Application (where you are now!)
Case study
Interview 1 with a hiring manager
Interview 2 with Head of Account Management
Culture chat with a partner on our People Team

Why a case study first?

Since this role is remote and requires a high degree of autonomy, the case study helps us understand how you operate in an asynchronous environment. Specifically, we’re looking at how you interpret written context, navigate ambiguity, and identify opportunities independently. This ensures our first conversation is grounded in your actual work style rather than just a resume walkthrough.

Qualifications:

Relationship management experience not required but strongly preferred
Excellent verbal and written communication skills
Willingness to try / lack of fear
Bachelor's Degree

Benefits:

Do great work that matters for customers who could really use your help
Competitive pay
Unlimited PTO
Fully Remote

Quick Note on Scammers:

Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here.

Apply About employer

More about this job

Responsibilities

The Account Manager is responsible for managing and growing a portfolio of workplace partners to drive net revenue retention and utilization. They will lead strategic account planning, conduct business reviews, and act as the primary point of contact for complex escalations.

Requirements

The role requires excellent verbal and written communication skills and a bachelor's degree. Candidates should demonstrate extreme ownership, curiosity, and the ability to thrive in a fast-paced, autonomous environment.

Skills

Account management
Strategic planning
Relationship management
Communication
Problem-solving
Data analysis
Negotiation
Forecasting
Customer engagement
Business acumen
Operational excellence
Cross-functional collaboration

Benefits

Competitive pay
Unlimited PTO
Fully remote

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Marketplace
Healthcare staffing
Long-term care
Net revenue retention
Same-store shift postings
Same-store net revenue
Quarterly business reviews
Pipeline health
Customer success
Commercial expansion
Remote-first
Startup
Y-Combinator
Strategic communication
Operational excellence
Client experience

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