Community Connector

About the Position: In this full-time position, Community Connector will deliver early intervention and prevention services through the North Central Family Resource Network (NCFRN). This position supports individuals and families by providing access to valuable resources, workshops, and community-based programs that promote personal growth and resilience. Through strong partnerships, meaningful outreach, and collaborative planning, the Community Connector ensures that programs are accessible, relevant, and responsive to the unique needs of the community.

Please note that the following are non-negotiable compliance requirements for all Closer to Home employees:

• First Aid Certificate Level C from an Alberta OHS Approved Agency
• A reliable personal vehicle
• Alberta Class 5 Driver’s License
• Clean 3 Year Driver’s Abstract - apply here
• Proof of $2M Liability Auto Insurance Coverage
• Police Information Check with Vulnerable Sector Search (completed within the last 6 months) - apply here
• Intervention Record Check (completed within the last 6 months) - apply here
• Please refer to the Qualifications section for details.

Responsibilities:

• Delivering preventative, skill-based support services to individuals and families, including help with problem-solving, budgeting, and advocacy.
• Designing, implementing, and evaluating community workshops, programs, and presentations in response to community needs.
• Maintain active collaboration with existing partners and develop new partnerships to expand NCFRN services and reach.
• Participate in and support the coordination of annual initiatives such as the Adopt-A-Family Program, as well as other community engagement events.
• Promote NCFRN services through outreach, public engagement, and relationship-building within the community.
• Support NCFRN’s day-to-day operations by contributing to team goals and providing flexible support where needed.
• Maintain and submit accurate and timely records of services, program participation, community contacts.
• Keep up to date with reports, data entry and paperwork as required.

Qualifications:

• A Diploma or Degree in Social Services or a related discipline and/or previous experience working with vulnerable children and families is preferred
• 1–2 years of experience working with vulnerable children, youth, and families in a community or social services setting.
• Demonstrated experience working with families from diverse cultural backgrounds, including Indigenous communities.
• Strong interpersonal, communication, and advocacy skills.
• Cultural humility and an understanding of trauma-informed care practices.
• Ability to work independently and as part of a team in a community-based setting.
• Willing to work a flexible work week, including evenings and weekends when needed. It is important for the Community Connector to be flexible, accessible, reliable, and available.
• Thank you for putting this together!
• This position requires the use of a personal vehicle for work-related purposes. Applicants must show proof of a class 5 Alberta driver's license, a personal vehicle, and a clean 3-year drivers abstract. Applicants must also agree to maintain $2 million liability insurance on their personal vehicle, and consent to the possibility of an annual driver's abstract review to meet our insurance provider’s requirements.
• Mileage will be reimbursed in alignment with the CRA guidelines and CTH policy.
• Standard First Aid/CPR Level C or higher
• A clean Intervention Record Check (IRC) from Children and Family Services and Police Information Check with Vulnerable Sector Check (PIC) are one of the non-negotiable compliance requirements for all Closer to Home employees before an offer letter can be issued. We highly encourage all applicants to apply for the IRC and PIC before the interview as it can take up to 6 weeks to process. Please apply for the IRC (free of cost) here and the PIC with Vulnerable Sector Check (~$75) here.
• Can work full-time in Canada without sponsorship

Required Competencies 

All positions at Closer to Home Community Services require (5) competencies: Instills Trust, Consumer Focus, Communicates Effectively, Situational Adaptability and Ensures Accountability. 

Closing Date: Until suitable candidate is found 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

For more information on our organization, please visit our website at www.closertohome.com.

Similar titles for this role: Community Outreach & Family Support Specialist, Community Engagement & Resource Specialist, Social Services Community Connector, Early Intervention & Community Specialist

In the spirit of respect, reciprocity and truth, we honour and acknowledge that we are gathered on the ancestral lands of the Siksikaitsitapi (Blackfoot Confederacy), which is comprised of the Siksika, Kainai, Piikani and Amskapi Piikani Nations, and the shared territories of the Tsuut’ina Nation and Iyarhe Nakoda Nations, all of whom are the original signatories of the Blackfoot Treaty #7 in Southern Alberta. We also recognize Mohkinstsis (Calgary) as a home to members of the Metis Settlements and communities within Alberta.

The pay range for this role is:

$48,150 CAD annually (Calgary & Area)