Jobs in Canada

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Added 13 mins ago
Project Director, Hydro & Dams
WSP in Canada
Terrace, BC
Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 13 mins ago
Merchandise Operations Supervisor - Hamilton (Full-Time)
Talize
Hamilton, ON
Full-time
Final Interview: Interview with Market Manager and People & Culture Business partner.
Added 13 mins ago
Change Management Lead
Insight Global
Toronto, ON
$70 to $79 CAD / hour
Contract
-Partner with the Director of Business Process and BPOs (Business Process Owners) to develop and execute change management strategies.
Added 13 mins ago
Staff Software Engineer, Risk Data Engineering
Stripe
Canada
Full-time
…we enable Stripe to confidently run, measure, and grow the business by making accurate information easy to access. We curate and maintain high-quality data warehouses and pipelines that…
Added 13 mins ago
Compliance Lead (Remote)
Geotab
Canada
Full-time
Serve as a proactive thought partner and subject matter expert for the compliance team and business partners on ABAC, third-party risk, business continuity, records retention, and sanctions…
Added 13 mins ago
Manager, Global Sanctions
Stripe
Canada
Full-time
…to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That…
Added 13 mins ago
Retail Floor Supervisor - Windsor (12-Month Contract - Maternity Leave Coverage - Full Time)
Talize
Windsor, ON
Full-time
Final Interview: Interview with Market Manager and People & Culture Business partner.
Added 13 mins ago
Key Lead (Scarborough Town Centre)
Knix
Toronto, ON · Scarborough, ON
$22.7 CAD / hour
Full-time
…innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands…
Added 13 mins ago
Technical Marketing Manager - Herbicides - Calgary
BASF
Calgary, AB
Full-time
…targets and sustainable product-positioning, labeling, and business-plan recommendations. Building influencer advocacy, supporting media and public relations activity, and differentiating…
Added 13 mins ago
Retail Floor Supervisor - Langley (Full-Time)
Talize
Langley (District), BC · Langley, BC
Full-time
Final Interview: Interview with Market Manager and People & Culture Business partner.
Added 13 mins ago
Human Resources Business Partner
Southbridge Care Homes
Thunder Bay, ON
Contract
…areas of Ontario. We are currently seeking a Human Resources Business Partner to deliver support and expertise to a portfolio of LTC homes in the Thunder Bay area. Reporting to the Senior…
Added 13 mins ago
Senior Manager, Collective Agreement Governance & HR Systems
Extendicare
Markham, ON
Full-time
…risk, and downstream implications of negotiated changes across people processes, compensation, benefits, payroll, seniority, scheduling, and workforce…
Added 13 mins ago
Manager, Financial Reporting, Risk, and Contract
Power Staffing Solutions
Mississauga, ON
$90,000 to $110,000 CAD / year
Full-time
A newly established not-for-profit organization is dedicated to delivering coordinated, people-centered healthcare services for communities in Mississauga and West Toronto. The organization…
Added 13 mins ago
CRM Systems Analyst
Grand & Toy
Vaughan, ON
Full-time
We are one of the largest Canadian B2B solution providers for different lines of business including technology, facilities, safety supplies, furniture, office products. We have our own…
Added 13 mins ago
Warehouse Associate - Loader/Unloader - 2nd Shift
Cintas Canada
Hamilton, ON
Full-time
Must be willing to work in a safe proximity to other people for extended periods of time.
Added 13 mins ago
People Insights Visier Platform Manager, Deloitte Global People
Deloitte
Toronto, ON
Full-time
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our…
Added 13 mins ago
Intern, Mechanical Engineering - Winter 2027
WSP in Canada
Vaughan, ON
Internship
With us, you can. You want Purpose. Growth. Opportunity. People who get it. We are the home of ambitious, passionate, and innovative world shapers. With an unmatched breadth and depth of…
Added 13 mins ago
Intern, Mechanical Engineering - Winter 2027
WSP in Canada
Markham, ON
Internship
With us, you can. You want Purpose. Growth. Opportunity. People who get it. We are the home of ambitious, passionate, and innovative world shapers. With an unmatched breadth and depth of…
Added 13 mins ago
Spécialiste principal de l’acquisition de talents -Senior Talent acquisition specialist
Glencore Canada
Laval, QC
Full-time
Added 13 mins ago
Senior Product Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
…concepts to diverse audiences, including senior executives, business stakeholders, and technical…
Added 14 mins ago
Training Manager
Cloud5 Communications
Saint John, NB
$50,000 to $75,000 CAD / year
Full-time
Partner with Operations, Human Resources, Workforce Management, and clients to understand business priorities, align training plans, and address performance gaps.
Added 14 mins ago
Director of Information Technology
Kandor
BC
…direction and technical oversight, while being the key technology partner to senior leadership and business stakeholders across all three operating…
Added 14 mins ago
ECH - Senior Financial Analyst
The Employee Experience Team
Vaughan, ON
…maintenance of operational forecasts that inform and drive overall business goals, ensuring alignment between project-level performance and broader corporate…
Added 14 mins ago
Field Regulatory Engineer
Keysight Technologies, Inc.
Mississauga, ON
…problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their…
Added 14 mins ago
Data Platform Engineer II
Spring Financial Inc.
Vancouver, BC
Full-time
Partner with Analytics, ML, Finance, and other business teams to deliver data with the latency, accuracy, and governance their use cases need.

Cloud5 Communications

Training Manager

120 McDonald Street, Saint John, NB, E2J 1M5, Canada

Pay: $50,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Oct 21, 2026
Experience: 3+ years of experience in training, facilitation, operational leadership or people leadership.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Job Details: Level: Management, Job Location: Saint John Amex Location - Saint John, NB, Position Type: Full Time, Education Level: 2 Year Degree, Salary Range: $50000.00 - $75000.00Salary/year, Job Shift: Any, Job Category: Training, About the Company Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP), innovative high-speed internet and network managed services, cloudbased telephony solutions, and contact center services for the hospitality industry. We combine cutting-edge technology with hospitality expertise to help the world’s leading brands deliver outstanding guest experiences. Position Summary We’re looking for a Training Manager who can build strong learning experiences, support a team of Trainers, and help employees succeed. You’ll lead training strategy, coach a team of Trainers, and work closely with Operations and clients to implement programs that help employees feel confident, capable, and ready to create exceptional experiences for every customer. What You’ll Do • Oversee the day-to-day performance, development, and support of Trainers, ensuring they are equipped to facilitate effective learning. • Provide direction and support to Coaches, helping them reinforce key behaviors, strengthen service consistency, and support ongoing employee development. • Use scorecard results, quality insights, customer experience metrics, and operational trends to identify opportunities for improvement and guide trainer coaching plans. • Coach Trainers through regular observation, feedback, calibration, and performance conversations that strengthen consistency and impact. • Partner with Operations, Human Resources, Workforce Management, and clients to understand business priorities, align training plans, and address performance gaps. • Attend client meetings to offer expert training feedback on opportunities for improvements and creative solutions • Design, refine, and support engaging learning experiences across classroom, virtual, eLearning, huddles and refresher sessions • Monitor training effectiveness and use results to improve trainer performance, employee confidence, guest-focused service behaviors, and the overall customer experience. If you’re a collaborative learning leader who enjoys developing people, improving programs, and turning business needs into practical training solutions, this role is a great fit. Other Duties We expect this role to evolve. Other responsibilities may be assigned based on business needs. Qualifications: What You’ll Bring You’ll be successful in this role if you have: • Post-secondary education in education, business, adult learning, or related field - or equivalent experience. • 3+ years of experience in training, facilitation, operational leadership or people leadership. • Strong coaching, facilitation, communication, and presentation skills. • The ability to manage priorities, adapt quickly, and keep learning solutions focused on results. • Proficiency with Microsoft Office, Learning Management Systems (LMS), and virtual learning platforms such as Microsoft Teams or similar learning technologies. • Experience supporting training and development initiatives within a contact center or customer service environment is considered a strong asset. Compensation & Benefits Benefits include medical, dental, vision, group RRSP plan, flexible PTO, parental leave, and more Cloud5 Communications is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We will never request a fee or payment from undefined candidates. Please do not provide any personal or financial information to anyone you suspect of recruitment fraud. How to Identify Recruitment Fraud: ● You receive a message on WhatsApp or another online messaging platform ● You are asked to provide a fee or payment (we will NEVER request payment from candidates) ● Our email communication will only ever come from a @Cloud5.com domain or @msg.paycomonline.com domain. We will never contact you through Gmail or any other free online mail service ● Cross reference the recruiter’s name and contact information on LinkedIn or by contacting [email protected] ● If you are still unsure call 1 (877) 241-2516

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More about this job

Responsibilities

The Training Manager will lead training strategy and oversee a team of trainers to ensure effective learning and service consistency. They will partner with operations and clients to identify performance gaps and design engaging learning experiences.

Requirements

Candidates must have post-secondary education in a relevant field and at least 3 years of experience in training or leadership. Proficiency in Microsoft Office, LMS, and virtual learning platforms is required.

Skills

Training strategy
Team leadership
Coaching
Facilitation
Performance management
Instructional design
Data analysis
Communication
Presentation skills
Microsoft Office
Learning Management Systems
Virtual learning platforms
Customer service
Operational leadership

Benefits

Medical
Dental
Vision
Group RRSP plan
Flexible PTO
Parental leave

Visa sponsorship

Not detected in the job text

Keywords

Training Manager
Management
Customer Experience
Managed IT Services
Hospitality
Contact Center
Learning Management Systems
LMS
Microsoft Teams
Performance Metrics
Quality Insights
Operational Trends
Facilitation
Adult Learning
E-learning
Coaching
Workforce Management
Human Resources
Professional Development
Service Consistency

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