Jobs in Canada

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Added 2 mins ago
Director of Advancement
Canadian Children's Opera Company
Toronto, ON
Contract
The Director of Advancement will lead the CCOC’s fundraising and advancement strategy across individual giving, major donors, corporate sponsorships, and institutional support.
Added 17 mins ago
Donor Care Coordinator
SAVE THE CHILDREN CANADA
Toronto, ON
$50,752.78 to $62,781.65 CAD / year
Full-time
…do whatever it takes – every day and in times of crisis – to support children to fulfill their rights to a healthy start in life, the opportunity to learn, and protection from harm. With…
Added 17 mins ago
Engineer, Combat Systems
J.D. Irving, Limited
Dartmouth, NS
Full-time
Support the Combat Systems team in providing technical and programmatic oversight of combat systems activities.
Added 32 mins ago
Senior Business Intelligence Analyst
TD
London, ON · Toronto, ON
Full-time
Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience.
Added 32 mins ago
Senior Talent Acquisition Partner, Capital Markets
CIBC
Toronto, ON
Full-time
…orientation events for Capital Markets co-op. Manage pre-event communications with student hires and business leaders. Support in developing onboarding materials and…
Added 1 hour ago
Business and Finance Summer Student Employment Opportunities
Government of Saskatchewan
Regina, SK
…be referred for opportunities in any of our ministries, to support programs in a variety of areas such as research, planning, accounting, human resources, communications, or client…
Added 1 hour ago
Contractor / Craftsman / Renovator Sub Contract/Independent Contractor Guelph
Genesis Health Clubs
Guelph, ON
Full-time
…and Technicians with a variety of home improvement skills to support the growth of our business. Handyman Connection is a locally owned and operated, well established (1999) Home…
Added 1 hour ago
Senior Business Analyst, Clinical Informatics
Provincial Health Services Authority
Vancouver, BC
Full-time
…assessment and improvement to develop solutions, manages internal communications and makes appropriate recommendations regarding processes and…
Added 1 hour ago
Senior Business Analyst, Clinical Informatics
Provincial Health Services Authority
Vancouver, BC
Full-time
…assessment and improvement to develop solutions, manages internal communications and makes appropriate recommendations regarding processes and…
Added 1 hour ago
Senior Business Analyst, Clinical Informatics
Provincial Health Services Authority
Vancouver, BC
Full-time
…assessment and improvement to develop solutions, manages internal communications and makes appropriate recommendations regarding processes and…
Added 2 hours ago
Account Supervisor (6 Month FTC)
DEPT®
Toronto, ON
$70,000 to $80,000 CAD / year
…scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our…
Added 2 hours ago
Stagiaire, Affaires corporatives | Intern, Corporate Affairs
Sandoz Canada
Longueuil, QC · Saint-Hubert, QC
Full-time
Rédiger des communications internes et externes comme des communiqués de presse, des mémos, des articles, des publications Viva Engage, …
Added 2 hours ago
Naval Operations Entry Level Subject Matter Expert
Lockheed Martin
Halifax, NS
$70,500 to $92,500 CAD / year
Full-time
Lockheed Martin Canada has a requirement to support tactical and operational training roles responsible for leading and overseeing the analysis, design, development, scheduling,…
Added 2 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 4 hours ago
Communications Operator Trainee
New Jersey Department of Transportation
Hamilton, ON
Full-time
…(NJDOT) is seeking applications for candidates interested in Communications Operator Trainee positions for the Division of Operations. Communications Operators are assigned a 40-hour work…
Added 4 hours ago
Front Desk Receptionist
Niagara Ina Grafton Gage Village
Welland, ON · Niagara College, ON
Part-time
Provide support to the Finance Department by preparing monthly balance of collection and reimbursement of receipts, recording petty cash slips, and preparing end-of-month cash register…
Added 4 hours ago
Analyst - Controls Assurance & Accounting and Reporting Advisory, Assurance- Co-op/Intern - 2027
Deloitte
Toronto, ON
Full-time
Serve clients and/or support local office teams around the country, as opportunities arise
Added 5 hours ago
Dermatology
Health Match BC
Terrace, BC
Full-time
…acute care, surgical services pathology, radiology, clinical support and pharmacy services for the Northwest region. The hospital staff prides itself on delivering culturally safe care to…
Added 5 hours ago
Manager, Release Train Engineer, Deloitte Global Technology
Deloitte
Toronto, ON
Full-time
…multiple teams. The individual will provide Release Train Engineer support, facilitate SAFe and Agile ceremonies, manage project scope, schedules, budgets, risks, and dependencies, and…
Added 6 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 6 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 6 hours ago
Administrative Assistant – Delta
LabTest Certification Inc.
Delta, BC
$21 to $24 CAD / hour
Full-time
…operations, supporting employee onboarding activities, coordinating communications, and assisting with organizational…
Added 6 hours ago
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
Full-time
At Kepler Communications, we're not just imagining the future of on-demand space connectivity - we're leading it!
Added 6 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 6 hours ago
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
Internship
Demonstrates proficiency in written and verbal communications skills including excellent telephone etiquette.

Cloud5 Communications

Travel Customer Service Agent

120 McDonald Street, Saint John, NB, E2J 1M5, Canada

Pay: $21 CAD / hour
Job type: Full-time
Apply by: Sep 30, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

Job Details: Level: Entry, Job Location: Saint John Amex Location - Saint John, NB, Position Type: Full Time, Education Level: High School, Salary Range: $21.00 - $21.00Hourly, Job Shift: Any, Job Category: Telecommunications, About the Company Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP), innovative high-speed internet and network managed services, cloud-based telephony solutions, and contact center services for the hospitality industry. We combine cutting-edge technology with hospitality expertise to help the world’s leading brands deliver outstanding guest experiences. Position Summary Work onsite The Cloud5 Travel Consultant provides exceptional service to our client’s premium Card Members, delivering a seamless and personalized travel experience. This role is responsible for assisting with a variety of travel needs, including modifying existing itineraries, coordinating new travel arrangements, and offering tailored recommendations for hotels, dining, car rentals, and airfare. As a trusted resource, the Travel Consultant maintains a strong understanding of the client’s benefits program, ensuring all recommendations and solutions are aligned with each Card Member’s preferences and entitlements. The role requires a proactive approach to resolving customer concerns, enhancing the overall service experience, and reinforcing the client’s brand through consistent, high-quality interactions and thoughtful follow-up. Successful candidates demonstrate adaptability, reliability, and a keen attention to detail, along with a strong commitment to delivering elevated, white-glove customer service. This position plays a key role in driving customer satisfaction and loyalty through every interaction. What You’ll Do (Essential Responsibilities) Deliver efficient, accurate and personalized customer service via in-bound call servicing Accurately and consistently adhere to regulatory requirements emphasized in the training journey Investigate and provide necessary solutions for complex scenarios De-escalate a customer’s stress when unforeseen travel situations arise Consult and understand customer needs to deliver a personalized experience Plan, modify, and carry out personalized travel itineraries, through booking domestic and international flights, car and/or hotel travel arrangements Educate customers on benefits, product offerings, and self-service options relevant to the customer’s travel needs Put the Customer’s experience at the forefront of everything we do, earning their dedication Complete all assigned training as necessary Other Duties: We expect this role to evolve. Other responsibilities may be assigned based on business needs. Qualifications: What You’ll Bring (Required Qualifications) Exceptional communication skills both written and verbal Proven ability to break down complex issues into manageable parts to find logical solutions for the customer A passion for building customer loyalty through active listening, building rapport, and providing exceptional customer care Experience in demonstrating resiliency in assisting a high value client base Proven ability to provide extraordinary and empathetic customer service Resilient and composed under pressure and constantly evolving circumstances A systematic approach to solving complex problems by gathering and capturing the correct details Technically proficient and experienced with computer applications and personal devices, with the ability to navigate PC and basic Microsoft Office tools with ease Flexibility to work all shifts, including nights, weekends and holidays Must consent to and pass a background check Must be legally entitled to work in Canada (Citizen or Permanent Resident) What You’ll Bring (Preferred Qualifications) Previous experience in a call center, sales, or hospitality environment (asset) Compensation & Benefits $21/hour Shift premium for hours worked between 9 PM – 6 AM (local time) Referral bonus up to $500 Performance-based bonuses paid quarterly Medical & vision after 3 months Dental after 6 months RRSP & TFSA options after 6 months (Manulife) Company RRSP match (up to 3%) after 1 year Optional Critical Illness Coverage (Allstate) Cloud5 Communications is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We will never request a fee or payment from candidates. Please do not provide any personal or financial information to anyone you suspect of recruitment fraud. How to Identify Recruitment Fraud: You receive a message on WhatsApp or another online messaging platform You are asked to provide a fee or payment (we will NEVER request payment from candidates) Our email communication will only ever come from a @Cloud5.com domain or @msg.paycomonline.com domain. We will never contact you through Gmail or any other free online mail service Cross reference the recruiter’s name and contact information on LinkedIn or by contacting corphr@cloud5.com If you are still unsure call 1 (877) 241-2516

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More about this job

Responsibilities

The Travel Consultant provides personalized travel arrangements and support to premium card members, including booking flights, hotels, and dining. They are responsible for resolving complex travel issues and educating customers on benefits while maintaining high service standards.

Requirements

Candidates must possess exceptional communication skills, technical proficiency with computer applications, and the ability to work flexible shifts including nights and weekends. A high school diploma is required, and applicants must be legally entitled to work in Canada.

Skills

Customer service
Communication skills
Problem solving
Active listening
Conflict resolution
Travel planning
Itinerary management
Microsoft Office
Computer proficiency
Attention to detail
Adaptability
Empathy
Time management
Technical proficiency

Benefits

Shift premium
Referral bonus
Performance-based bonuses
Medical insurance
Vision insurance
Dental insurance
RRSP options
TFSA options
Company RRSP match
Critical illness coverage

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Travel Consultant
Hospitality
Call Center
Itinerary Management
Microsoft Office
Problem Solving
Communication
Active Listening
Conflict Resolution
Data Entry
Technical Support
Client Relations
Regulatory Compliance
Booking Systems
Travel Industry
Customer Loyalty
Empathy
Resiliency
Background Check

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