Jobs in Canada

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Added 15 mins ago
Occupational Therapist II
Alberta Health Services
Barrhead, AB
Part-time
…therapy and other allied health clinical services within a program or service area. You will provide supervision of students and team members as assigned. As an Occupational Therapist II,…
Added 15 mins ago
Coordinator, Construction Services
Defence Construction Canada
ON
Coordinate consultant construction review and third-party testing
Added 45 mins ago
Application Security Consultant - SCA (Global Security)
Royal Bank of Canada
Toronto, ON
Full-time
Added 1 hour ago
Manager, Transportation Development & Design
City of Richmond
Richmond, BC · City Hall, British Columbia
Ability to project management consultants on a project basis and provide transportation input on consultant design drawings.
Added 1 hour ago
Pediatrics
Health Match BC
Kelowna, BC
Full-time
You'll be part of our talented and cohesive team, providing general acute pediatric care, neonatal and consultant pediatric services to patients and their families at KGH. As a tertiary…
Added 1 hour ago
Internal Medicine
Health Match BC
Kelowna, BC
Full-time
Excellent opportunity for a Palliative Care Physician interested in working as a Palliative Care Consultant at the Kelowna General Hospital (KGH). This position provides a flexible clinical…
Added 1 hour ago
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
Full-time
…academic role where you will work both as an acute inpatient consultant at KGH and an outpatient consultant at the Cancer Centre, Cancer Pain and Symptom Management Clinic. This is a newer…
Added 1 hour ago
Emergency Medicine
Health Match BC
Kelowna, BC
Full-time
…atmosphere of a community hospital with the vast majority of consultant calls being direct with staff physicians. You will get to know your consultants on a first name basis and the…
Added 1 hour ago
Emergency Medicine
Health Match BC
Kelowna, BC
Full-time
…atmosphere of a community hospital with the vast majority of consultant calls being direct with staff physicians. You will get to know your consultants on a first name basis and the…
Added 1 hour ago
Occupational Therapist I
Alberta Health Services
Two Hills, AB
Full-time
…for Service. For full details, visit rcif-hsaa.ca. The SAGE Program is a 12 bed intensive, inpatient rehabilitation program located at the hospital in Two Hills, Alberta. The program offers…
Added 1 hour ago
Occupational Therapist I
Alberta Health Services
Camrose, AB
Part-time
…groups, or a community. You may act as a direct service provider, consultant, educator, or advocate and function as an integral health care team member. You will engage individuals, groups,…
Added 1 hour ago
Occupational Therapist I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Temporary
…groups, or a community. You may act as a direct service provider, consultant, educator, or advocate and function as an integral health care team member. You will engage individuals, groups,…
Added 1 hour ago
Registered Nurse - Continuing Care
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Full-time
…Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. We are looking for…
Added 1 hour ago
Occupational Therapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…groups, or a community. You may act as a direct service provider, consultant, educator, or advocate and function as an integral health care team member. You will engage individuals, groups,…
Added 1 hour ago
Occupational Therapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…groups, or a community. You may act as a direct service provider, consultant, educator, or advocate and function as an integral health care team member. You will engage individuals, groups,…
Added 3 hours ago
Nurse 4 - Public Health Nurse - Indigenous Designation
Winnipeg Regional Health Authority
Winnipeg, MB
International Board-Certified Lactation Consultant (IBCLC) or successful completion of Douglas College Breastfeeding Counsellor Certificate Program for Community Area positions preferred.
Added 3 hours ago
Associate Development
Innergex
Vancouver, BC
Full-time
Added 4 hours ago
SENIOR PROJECT COORDINATOR PF&R & ED&C
City of Toronto
Toronto, ON
Verifies, validates and prepares project scope including confirmation of the program requirements with client and stakeholders.
Added 5 hours ago
Senior Adviser Project Management
Rio Tinto
Kitimat, BC
Full-time
Support vendor and consultant sourcing activities while identifying and implementing improvements to project delivery methods.
Added 6 hours ago
2627-104 (b) - Student Services Counsellor, Personal and Career (PS5) - Pictou Campus
Nova Scotia Community College - NSCC
Stellarton, NS
Full-time
Added 6 hours ago
Conseiller(ère) en Gouvernance des affaires et des TI
CGI
Montreal, QC
Full-time
CGI Montreal is looking for a Consultant in Business and Technology Governance. Reporting to the Director of Business and Technology Governance, you will be responsible for supporting the…
Added 6 hours ago
Clinical Nurse Specialist – Priority Populations
Fraser Health
Surrey, BC
Full-time
…health service area, regional network and/or designated clinical program as determined/assigned by the Executive Director, Clinical Operations. Provides leadership and focuses on improving…
Added 6 hours ago
Analyste/ingénieur principal ou principale en cybersécurité OT
Alithya
Pickering, ON
Full-time
Added 7 hours ago
Operations Consultant - Flex
sephora.com
Edmonton, AB
$17 to $20 CAD / hour
Full-time
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Added 7 hours ago
Supply Chain Planning Solutions - Functional Consultant
Accenture
Toronto, ON · Calgary, AB
Full-time
A Supply Chain Planning Solutions - Functional Consultant who will play a key role in shaping, designing, and implementing advanced planning solutions for our clients as part of the…

Cloud5 Communications

Travel Customer Service Agent

120 McDonald Street, Saint John, NB, E2J 1M5, Canada

Pay: $21 CAD / hour
Job type: Full-time
Apply by: Sep 30, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

Job Details: Level: Entry, Job Location: Saint John Amex Location - Saint John, NB, Position Type: Full Time, Education Level: High School, Salary Range: $21.00 - $21.00Hourly, Job Shift: Any, Job Category: Telecommunications, About the Company Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP), innovative high-speed internet and network managed services, cloud-based telephony solutions, and contact center services for the hospitality industry. We combine cutting-edge technology with hospitality expertise to help the world’s leading brands deliver outstanding guest experiences. Position Summary Work onsite The Cloud5 Travel Consultant provides exceptional service to our client’s premium Card Members, delivering a seamless and personalized travel experience. This role is responsible for assisting with a variety of travel needs, including modifying existing itineraries, coordinating new travel arrangements, and offering tailored recommendations for hotels, dining, car rentals, and airfare. As a trusted resource, the Travel Consultant maintains a strong understanding of the client’s benefits program, ensuring all recommendations and solutions are aligned with each Card Member’s preferences and entitlements. The role requires a proactive approach to resolving customer concerns, enhancing the overall service experience, and reinforcing the client’s brand through consistent, high-quality interactions and thoughtful follow-up. Successful candidates demonstrate adaptability, reliability, and a keen attention to detail, along with a strong commitment to delivering elevated, white-glove customer service. This position plays a key role in driving customer satisfaction and loyalty through every interaction. What You’ll Do (Essential Responsibilities) Deliver efficient, accurate and personalized customer service via in-bound call servicing Accurately and consistently adhere to regulatory requirements emphasized in the training journey Investigate and provide necessary solutions for complex scenarios De-escalate a customer’s stress when unforeseen travel situations arise Consult and understand customer needs to deliver a personalized experience Plan, modify, and carry out personalized travel itineraries, through booking domestic and international flights, car and/or hotel travel arrangements Educate customers on benefits, product offerings, and self-service options relevant to the customer’s travel needs Put the Customer’s experience at the forefront of everything we do, earning their dedication Complete all assigned training as necessary Other Duties: We expect this role to evolve. Other responsibilities may be assigned based on business needs. Qualifications: What You’ll Bring (Required Qualifications) Exceptional communication skills both written and verbal Proven ability to break down complex issues into manageable parts to find logical solutions for the customer A passion for building customer loyalty through active listening, building rapport, and providing exceptional customer care Experience in demonstrating resiliency in assisting a high value client base Proven ability to provide extraordinary and empathetic customer service Resilient and composed under pressure and constantly evolving circumstances A systematic approach to solving complex problems by gathering and capturing the correct details Technically proficient and experienced with computer applications and personal devices, with the ability to navigate PC and basic Microsoft Office tools with ease Flexibility to work all shifts, including nights, weekends and holidays Must consent to and pass a background check Must be legally entitled to work in Canada (Citizen or Permanent Resident) What You’ll Bring (Preferred Qualifications) Previous experience in a call center, sales, or hospitality environment (asset) Compensation & Benefits $21/hour Shift premium for hours worked between 9 PM – 6 AM (local time) Referral bonus up to $500 Performance-based bonuses paid quarterly Medical & vision after 3 months Dental after 6 months RRSP & TFSA options after 6 months (Manulife) Company RRSP match (up to 3%) after 1 year Optional Critical Illness Coverage (Allstate) Cloud5 Communications is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We will never request a fee or payment from candidates. Please do not provide any personal or financial information to anyone you suspect of recruitment fraud. How to Identify Recruitment Fraud: You receive a message on WhatsApp or another online messaging platform You are asked to provide a fee or payment (we will NEVER request payment from candidates) Our email communication will only ever come from a @Cloud5.com domain or @msg.paycomonline.com domain. We will never contact you through Gmail or any other free online mail service Cross reference the recruiter’s name and contact information on LinkedIn or by contacting corphr@cloud5.com If you are still unsure call 1 (877) 241-2516

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More about this job

Responsibilities

The Travel Consultant provides personalized travel arrangements and support to premium card members, including booking flights, hotels, and dining. They are responsible for resolving complex travel issues and educating customers on benefits while maintaining high service standards.

Requirements

Candidates must possess exceptional communication skills, technical proficiency with computer applications, and the ability to work flexible shifts including nights and weekends. A high school diploma is required, and applicants must be legally entitled to work in Canada.

Skills

Customer service
Communication skills
Problem solving
Active listening
Conflict resolution
Travel planning
Itinerary management
Microsoft Office
Computer proficiency
Attention to detail
Adaptability
Empathy
Time management
Technical proficiency

Benefits

Shift premium
Referral bonus
Performance-based bonuses
Medical insurance
Vision insurance
Dental insurance
RRSP options
TFSA options
Company RRSP match
Critical illness coverage

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Travel Consultant
Hospitality
Call Center
Itinerary Management
Microsoft Office
Problem Solving
Communication
Active Listening
Conflict Resolution
Data Entry
Technical Support
Client Relations
Regulatory Compliance
Booking Systems
Travel Industry
Customer Loyalty
Empathy
Resiliency
Background Check

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