Jobs in Canada

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Added 20 mins ago
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Lead Implementation Manager
Quandri
Vancouver, BC
- Full-time
For the first time ever, we have the technology to fundamentally change how insurance operates, and the stakes are human. Better insurance means families protected from harm, businesses…
Added 20 mins ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
As a Chrome Technologies consultant, the successful candidate will work with our clients to deliver the projects they have entrusted to us.
Added 21 mins ago
IS
OverIT FSM Techno-Functional Consultant
Inabia Software & Consulting Inc.
Oakville, ON
- Contract
We are currently hiring for OverIT FSM Techno-Functional Consultant - Cognizant
Added 51 mins ago
EC
IAM Consultant
Experis Canada
Toronto, ON
- Contract
Added 51 mins ago
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Data Scientist Intern (Jan 2027 12 Months)
SOTI
Mississauga, ON
- Full-time
…While Carl Rodrigues, President and CEO of SOTI, was an IT consultant, he developed solutions for managing mobile device screens from a desktop. An innovation that has put him ahead in what…
Added 1 hour ago
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Saviynt Platform Administration and Operations Consultant
W3Global
Canada
- Contract
The Saviynt Platform Administration and Operations Consultant will provide ongoing administration, monitoring, configuration, and L3 operational support for the Saviynt Enterprise Identity…
Added 1 hour ago
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Saviynt Application Onboarding and Reporting Consultant
W3Global
Canada
- Contract
The Saviynt Application Onboarding and Reporting Consultant will deliver end-to-end onboarding of enterprise applications into the Saviynt Enterprise Identity Cloud platform. The role…
Added 1 hour ago
T
PLM Functional Analyst – Teamcenter
Techso
Montreal, QC
- Full-time
International mobility opportunities through our consultant mobility program.
Added 1 hour ago
T
Cloud Administrator – Microsoft Azure
Techso
Montreal, QC
- Full-time
Do you have solid experience in cloud administration and want to contribute to complex technology projects for leading organizations?
Added 1 hour ago
T
Full Stack .NET Developer
Techso
Montreal, QC
- Full-time
Participate in pre-sales activities, including effort estimation and technology assessments;
Added 1 hour ago
T
DevOps Specialist
Techso
Montreal, QC
- Full-time
Are you passionate about automation, cloud environments, and the continuous improvement of technology infrastructure?
Added 1 hour ago
T
Senior Microsoft Azure Developer
Techso
Montreal, QC
- Full-time
Mobility and travel opportunities through our consultant mobility program.
Added 1 hour ago
T
Full Stack Java Developer
Techso
Montreal, QC
- Full-time
International mobility opportunities through our consultant mobility program.
Added 1 hour ago
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Senior Manager, Application Development and Integration
RBC
Toronto, ON
- Full-time
…hands-on engineering oversight, coordinating cross-functional technology teams and contractor resources to deliver integration solutions while maximizing cost savings and minimizing…
Added 1 hour ago
7
Field Training Consultant
7-Eleven
Edmonton, AB · AB
- Full-time
The Field Training Consultant helps new and existing Field Operations and Store Support Center employees and Franchisees gain the knowledge and skills necessary to run profitable stores…
Added 1 hour ago
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NetSuite Techno-Functional Consultant
Roadpost
Remote, Canada
- Contract
- Remote
Added 1 hour ago
IW
OverIT FSM Techno-Functional Consultant
Info Way Solutions
Oakville, ON
- Contract
Role: OverIT FSM Techno-Functional Consultant
Added 1 hour ago
TN
Data Engineer
TalentVault Network Inc.
Vancouver, BC
- Contract
Added 1 hour ago
Franchise Specialist, Business Banking - Richmond, BC/Winnipeg, MB
Scotiabank
SK · Winnipeg, SK
Proactively collaborating with the Wealth Management Financial Consultant to ensure a Total Solutions approach (business and personal Lending, Payments and Investments), is provided to new…
Added 2 hours ago
MC
French-Speaking Business Analyst, Banking and ECM (35829)
Myticas Consulting
Montreal, QC
- Contract
…within the Enterprise Content Management (ECM) IT team, the consultant will act as a liaison between business, operations and delivery…
Added 2 hours ago
RI
Oracle PeopleSoft Financials Lead Consultant
Raas Infotek
Mississauga, ON
- Contract
Job role: Oracle PeopleSoft Financials Lead Consultant
Added 2 hours ago
RI
Oracle PeopleSoft Financials Lead Consultant
Raas Infotek
Mississauga, ON
- Contract
Role: Oracle PeopleSoft Financials Lead Consultant
Added 2 hours ago
MC
Product & Pricing Architect (35728)
Myticas Consulting
Toronto, ON
- Full-time
…ownership of solution quality, and simplify complex business and technology challenges into practical, scalable…
Added 2 hours ago
MC
Product & Pricing Consultant III (35726)
Myticas Consulting
Toronto, ON
- Full-time
We are seeking an experienced Product & Pricing Consultant III to support the implementation of SaaS-based product and pricing solutions within banking and financial services.
Added 2 hours ago
MC
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
- Contract
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing

Cloud5 Communications

Travel Customer Service Agent

88 Lutz St, Moncton, NB, E1C 0W2, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Details: Level: Entry, Job Location: Moncton Amex Location - Moncton, NB, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Job Shift: Any, Job Category: Hospitality - Hotel, About the Company Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP), innovative high-speed internet and network managed services, cloud-based telephony solutions, and contact center services for the hospitality industry. We combine cutting-edge technology with hospitality expertise to help the world’s leading brands deliver outstanding guest experiences. Position Summary Work onsite The Cloud5 Travel Consultant provides exceptional service to our client’s premium Card Members, delivering a seamless and personalized travel experience. This role is responsible for assisting with a variety of travel needs, including modifying existing itineraries, coordinating new travel arrangements, and offering tailored recommendations for hotels, dining, car rentals, and airfare. As a trusted resource, the Travel Consultant maintains a strong understanding of the client’s benefits program, ensuring all recommendations and solutions are aligned with each Card Member’s preferences and entitlements. The role requires a proactive approach to resolving customer concerns, enhancing the overall service experience, and reinforcing the client’s brand through consistent, high-quality interactions and thoughtful follow-up. Successful candidates demonstrate adaptability, reliability, and a keen attention to detail, along with a strong commitment to delivering elevated, white-glove customer service. This position plays a key role in driving customer satisfaction and loyalty through every interaction. What You’ll Do (Essential Responsibilities) Deliver efficient, accurate and personalized customer service via in-bound call servicing Accurately and consistently adhere to regulatory requirements emphasized in the training journey Investigate and provide necessary solutions for complex scenarios De-escalate a customer’s stress when unforeseen travel situations arise Consult and understand customer needs to deliver a personalized experience Plan, modify, and carry out personalized travel itineraries, through booking domestic and international flights, car and/or hotel travel arrangements Educate customers on benefits, product offerings, and self-service options relevant to the customer’s travel needs Put the Customer’s experience at the forefront of everything we do, earning their dedication Complete all assigned training as necessary Other Duties: We expect this role to evolve. Other responsibilities may be assigned based on business needs. Qualifications: What You’ll Bring (Required Qualifications) Exceptional communication skills both written and verbal Proven ability to break down complex issues into manageable parts to find logical solutions for the customer A passion for building customer loyalty through active listening, building rapport, and providing exceptional customer care Experience in demonstrating resiliency in assisting a high value client base Proven ability to provide extraordinary and empathetic customer service Resilient and composed under pressure and constantly evolving circumstances A systematic approach to solving complex problems by gathering and capturing the correct details Technically proficient and experienced with computer applications and personal devices, with the ability to navigate PC and basic Microsoft Office tools with ease Flexibility to work all shifts, including nights, weekends and holidays Must consent to and pass a background check Must be legally entitled to work in Canada (Citizen or Permanent Resident) What You’ll Bring (Preferred Qualifications) Previous experience in a call center, sales, or hospitality environment (asset) Compensation & Benefits $21/hour Shift premium for hours worked between 9 PM – 6 AM (local time) Referral bonus up to $500 Performance-based bonuses paid quarterly Medical & vision after 3 months Dental after 6 months RRSP & TFSA options after 6 months (Manulife) Company RRSP match (up to 3%) after 1 year Optional Critical Illness Coverage (Allstate) Cloud5 Communications is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We will never request a fee or payment from candidates. Please do not provide any personal or financial information to anyone you suspect of recruitment fraud. How to Identify Recruitment Fraud: You receive a message on WhatsApp or another online messaging platform You are asked to provide a fee or payment (we will NEVER request payment from candidates) Our email communication will only ever come from a @Cloud5.com domain or @msg.paycomonline.com domain. We will never contact you through Gmail or any other free online mail service Cross reference the recruiter’s name and contact information on LinkedIn or by contacting corphr@cloud5.com If you are still unsure call 1 (877) 241-2516

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More about this job

Responsibilities

The Travel Consultant provides personalized travel arrangements and support to premium Card Members, including booking flights, hotels, and dining. They are responsible for resolving complex travel issues and educating customers on benefits while maintaining high service standards.

Requirements

Candidates must possess exceptional communication skills, technical proficiency with PC tools, and the ability to work flexible shifts including nights and weekends. A high school diploma is required, and applicants must be legally entitled to work in Canada.

Skills

Customer service
Communication skills
Problem solving
Active listening
Conflict resolution
Travel planning
Attention to detail
Microsoft Office
Computer proficiency
Adaptability
Empathy
Time management

Benefits

Shift premium
Referral bonus
Performance-based bonuses
Medical insurance
Vision insurance
Dental insurance
RRSP options
TFSA options
Company RRSP match
Critical illness coverage

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Travel Consultant
Hospitality
Call Center
Itinerary Planning
Booking
Microsoft Office
Problem Solving
Communication
Client Relations
Travel Industry
Data Entry
Conflict De-escalation
Regulatory Compliance
Customer Loyalty

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