Find work in Canada.

339,913 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
E
MANAGER, ENTREPRENEUR EXPERIENCE
Endeavor
Calgary, AB
- Full-time
This is not a traditional account management or events role. It sits much closer to founder selection, strategic relationship building, and ecosystem intelligence. The community you build…
Added 19 mins ago
HI
Commercial Insurance Advisor
HUB International
Kamloops, BC
- Full-time
As a Commercial Insurance Advisor, you will apply your superior attention to detail and excellent client service skills while working closely with a team of Producers and Marketers on our…
Added 19 mins ago
Strategic Deal Lead
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Saint John, NB · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Waterloo, ON · Calgary, AB
…complex and strategic pursuits. You will partner with clients, account teams, pursuit leaders, and service line stakeholders to drive deal strategy, enhance win probability, and ensure…
Added 47 mins ago
HS
HSW Advisor - 1 Full-Time, Permanent, Position in Edmonton or Calgary
Health Sciences Association of Alberta
AB · Edmonton, AB
- Full-time
We are looking for a full-time, permanent Health, Safety and Wellness (HSW) Advisor. The position will be located in either the Edmonton or Calgary office, reporting to the Director,…
Added 1 hour ago
CN
Payroll Analyst
Canadian Natural
Calgary, AB
- Full-time
Serve as a trusted payroll advisor by resolving employee inquiries, liaising with government agencies, and supporting internal and external audit requirements
Added 1 hour ago
R
Client Advisor
RBC
Sudbury, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 1 hour ago
P
Senior Product Manager, Digital Assets Squad
Purpose
Toronto, ON
- Full-time
…Purpose Unlimited’s businesses include Purpose Investments, Advisor Solutions by Purpose, and…
Added 1 hour ago
P
Senior Product Manager, Fund Management
Purpose
Toronto, ON
- Full-time
…Purpose Unlimited’s businesses include Purpose Investments, Advisor Solutions by Purpose, and…
Added 1 hour ago
Member Advisor (Vintage Hills Branch)
First West
Westbank, BC
We are currently seeking a Member Advisor to join our team.
Added 1 hour ago
RB
Administrative Assistant
Royal Bank of Canada
Vancouver, BC
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 1 hour ago
RB
Relationship Manager Business Markets Intern
Royal Bank of Canada
Bathurst, NB
- Full-time
Completion of the RBC Banking Advisor training program, or the Associate Account Manager training program, or previous experience as a small business owner, or in a similar position at…
Added 1 hour ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
…one-on-one relationship with a dedicated and professional Investment Advisor (IA), while maintaining active participation in decisions regarding their investment portfolio. It's a very…
Added 1 hour ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
…one-on-one relationship with a dedicated and professional Investment Advisor (IA), while maintaining active participation in decisions regarding their investment portfolio. It's a very…
Added 1 hour ago
B
TECH LEAD - GRC ENGINEERING
BDC
Montreal, QC
- Full-time
…Benefit Pension Plan, a $750 wellness and health care spending account, to name a…
Added 2 hours ago
CC
Manager - Revenue Operations & Analytics
CARFAX Canada
London, ON
- $100,000 to $130,000 CAD / year
- Full-time
…evolution of revenue systems and workflows. Acting as a trusted advisor to the business, the Manager, Revenue Operations will partner with cross-functional teams to implement best…
Added 2 hours ago
IF
Financial Specialist
Intact FC
Toronto, ON · Montreal, QC
- Full-time
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Added 2 hours ago
P
Senior Trader
Purpose
Toronto, ON
- Full-time
…Purpose Unlimited’s businesses include Purpose Investments, Advisor Solutions by Purpose, and…
Added 2 hours ago
CC
Manager - Revenue Operations & Analytics
CARFAX Canada
London, ON
- $100,000 to $130,000 CAD / year
- Full-time
…evolution of revenue systems and workflows. Acting as a trusted advisor to the business, the Manager, Revenue Operations will partner with cross-functional teams to implement best…
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 2 hours ago
P
Associate Portfolio Manager, Credit Investing
Purpose
Toronto, ON
- Full-time
…Purpose Unlimited’s businesses include Purpose Investments, Advisor Solutions by Purpose, and…
Added 2 hours ago
Sales Representative - Facility Services
Cintas
Kamloops, BC
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 2 hours ago
NB
Associate
National Bank of Canada
Baie-Comeau, QC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success. More…
Added 2 hours ago
RD
Associate- EN
RBC Dominion Securities
Brossard, QC
- Full-time
…will play a key role in maintaining client accounts, ensuring account administration and documentation remain up to date and compliant, and working with an Investment Advisor in managing…
Added 2 hours ago
RD
Senior Associate
RBC Dominion Securities
Richmond Hill, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 2 hours ago
EC
Oracle Finance Consultant
Experis Canada
Toronto, ON
- Contract
…upstream/downstream source systems and EPM tools like ARCS (Account Reconciliation Cloud Service) and FCCS (Financial Consolidation and…

Cloudtalk

Account Manager (Spanish Speaker)

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 8, 2026

Original job description

🌍 Global SaaS Scale-up | Series B 💡 Personalised 1:1 Coaching 📍 Toronto, Hybrid (3 days in-office, 320 Bay St, M5H 4A6) 💰 OTE CA $120k-130k gross/year

About CloudTalk

CloudTalk is an AI-powered business phone system and AI Voice Agent platform built for sales and support teams. It brings business calling, AI-powered call intelligence, and autonomous AI voice agents together in one platform, helping small and mid-sized businesses make more calls, handle more conversations, and deliver better customer experiences.

Serving customers in 160+ countries, CloudTalk is backed by $36M in funding from leading investors, including KPN Ventures, Point Nine, and HenQ. We’re investing in making AI a natural part of every business conversation and helping companies get more value from every call.

With a team of 200 people, CloudTalk values growth, innovation, teamwork, customer focus, and human connection. The company moves fast, builds for the future, and cares deeply about creating products and a culture that people genuinely love.

Why Join CloudTalk Now?

We're in an era of rapid innovation - taking our top-tier communication infrastructure to the next level by integrating cutting-edge AI. Join us as we pioneer the future of business communication and drive toward $100M ARR.

🚀Be part of one of Europe’s fastest-growing SaaS companies

🤖 Work with cutting-edge AI products in a high-growth market. From real-time call intelligence, automated summaries, and AI coaching to AI voice agents and AI receptionists that are transforming how our clients handle volume at scale

🎯 Have a front-row seat in our journey to $100M ARR

The Role

Our Account Managers are the business owners of their portfolio. This is a quota-carrying role where you will own Customer Retention and Portfolio Expansion. You will be a trusted strategic partner to your clients, accountable for their success metrics and the health of your book of business.

This is not a reactive support role. We need someone who runs their portfolio like a business: setting health benchmarks, building save plays before risk surfaces, and consistently translating CloudTalk's capabilities into measurable ROI for clients.

What You Will Do

Be the Strategic Business Partner

Run regular Executive Business Reviews that tie CloudTalk performance directly to your clients' KPIs. Position yourself as a trusted advisor - not just a vendor contact - and build durable relationships with decision makers and executive stakeholders.

Own Retention & Expansion

Lead the full renewal cycle across your portfolio - forecast risk, build proactive save strategies, and consistently hit retention targets quarter over quarter. Churn on your accounts should never come as a surprise.

Identify and close organic growth opportunities within your portfolio - whether that's increased seat count, platform adoption, or premium add-ons. You should know your accounts well enough to see expansion plays before clients do.

Own Portfolio Health

Build and maintain customer health frameworks for your book of business. Define the leading indicators that matter, track them in HubSpot and your analytics stack, and intervene early - before issues become escalations.

Act as the Internal Advocate

Be the voice of your clients inside CloudTalk. Partner closely with Product, Support, and Customer Engineering to resolve issues, surface feedback, and influence the roadmap - while confidently representing CloudTalk's direction back to your accounts.

What Makes You a Great Fit

We're looking for experienced Account Managers or Customer Success Managers who've owned meaningful books of business in B2B SaaS - not just managed relationships, but driven commercial outcomes.

Hands-on experience in Account Management or Customer Success in B2B SaaS, with a demonstrable track record of hitting retention and expansion targets
Proven ownership of a book of business independently - you've managed renewals, run save plays, and grown accounts without heavy oversight
Experience owning customer health metrics: you've built or worked within health score frameworks and used leading indicators to drive proactive action
Comfortable running Executive Business Reviews and navigating multi-stakeholder accounts up to C-suite
Highly commercial mindset - you think like a revenue owner, not just a relationship manager
Data-driven: comfortable in Excel/Sheets, BI dashboards, and CRM reporting to manage your portfolio analytically
Technical aptitude - you enjoy learning SaaS products deeply and can guide customers to maximise platform value
Familiarity with CS/AM tooling: HubSpot, Gainsight, Planhat, or similar
Business fluency in English and Spanish.

Why you’ll love being a CloudTalker

Unlimited PTO that people actually take. Fully remote with four European hubs. A coach you can book, a career path in writing, and equity when you deliver. Here's the full package.

Get better, faster

💬 A coach you can actually book. Recurring 1-on-1 sessions with our resident coach. A real conversation about your career, on company time.
🪜 Promotions without guesswork. Our job-leveling framework is transparent: every level and its expectations, in writing. You'll always know what the next step requires and where you stand.
📈 A path to equity. At CloudTalk, equity is earned over time. Seniority, tenure, and consistent impact, together, are what get you there. Not an automatic perk. Something you grow into.

Work the way you work best

🌴 Unlimited PTO, and we mean it. Taking 30 days a year is normal here. Deliver beyond expectations, and you've bought yourself room for more.
🌍 The right setup for your role. Depending on the team, you’ll either work from one of our hubs four days a week or have the option to work fully remotely. Our offices are fully equipped and centrally located.
⏰ Flexible hours, built around your team. No clocking in, no clocking out. Be there for your team, clients, and the meetings that matter. The rest is yours.
💻 Gear that doesn't fight you. A MacBook for work, plus a home-office allowance for remote roles to build a setup you like sitting at.

Rest like you mean it

🔋 Recharge Fridays: 4 extra all-company days off a year. Once a quarter, everyone is off at the same time. You come back to zero pings, not a doubled backlog. That's the point.
🏃 Fitness allowance. Gym, climbing, yoga, whatever keeps you moving. You choose, we pay.

People worth staying for

💸 Up to €5,000 per referral. You know great people. When we hire one of them, you get paid for it.
✈️ Two offsites a year worth packing a bag for. The all-company offsite (last year: Tuscany 🇮🇹) plus a dedicated function-specific offsite, both somewhere remote enough that people actually talk.
👕 Fresh CloudTalk swag every year!

+Private Health Insurance

This is for an immediate hire. Apply now and be part of our journey to $100M ARR!

By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.

Apply About employer

More about this job

Responsibilities

The Account Manager will own customer retention and portfolio expansion by acting as a strategic partner to clients. They are responsible for managing the full renewal cycle, identifying growth opportunities, and maintaining high customer health standards.

Requirements

Candidates must have proven experience in B2B SaaS account management or customer success with a track record of hitting retention and expansion targets. Proficiency in both English and Spanish is required, along with strong analytical skills and experience using CRM tools.

Skills

Account management
Customer success
SaaS
Retention
Portfolio expansion
Executive business reviews
Data analysis
CRM
HubSpot
Strategic planning
B2B sales
Spanish
English
Communication
Technical aptitude

Benefits

Unlimited PTO
Personalized 1:1 coaching
Equity
Private health insurance
Fitness allowance
Home-office allowance
Recharge Fridays
Referral bonus
Company offsites

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Account Management
Customer Success
Retention
Expansion
HubSpot
Gainsight
Planhat
AI
Business Intelligence
CRM
Executive Business Reviews
Portfolio Management
B2B
Revenue
Data-driven
Strategic Partnership
Renewal Cycle
Customer Health
Voice Agent Platform

Report this job