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Forward Deployed Engineer

  • Remote, Canada

Remote

$85,000 to $110,000 CAD / year · Full-time

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Job details

Pay
$85,000 to $110,000 CAD / year
Job type
Full-time
Workplace
Remote
Experience
Have 1–2 years of professional experience building and shipping production software, ideally in a customer-facing or solutions role
Posting language
English
Posted

Original job description

What We're Looking For We're looking for an engineer who wants to sit right where our product meets our customers. You'll work hands-on with the brands, agencies and growth teams using our agents, turning their messy, real-world problems into working systems on top of our platform. You'll thrive here if you like writing code and talking to customers in the same day, and you'd rather ship a fix than file a ticket. You'll be deploying and extending two of our growth agents: RedRover: helps companies get cited by LLMs and rank across Google, ChatGPT, and forums, using AI personas, keyword and competitor monitoring, and content generated at scale. Echos: mass-distributes short-form video across social platforms, managing fleets of profiles and the video pipeline behind millions of views. This is a high-ownership role. You will not be handed tickets. You will be handed customers, and their outcomes will be yours. Compensation Range: C$85,000–C$110,000 Key Responsibilities Own customer deployments of RedRover and Echos end to end: onboarding, configuration, launch, fulfillment, and ongoing tuning until the customer hits their goals Work directly with customers to understand their workflows, then scope and build the custom integrations, scripts, and automations they need Build and tune customer-specific AI personas, prompts, and content pipelines so output matches each brand's voice and targets Write production code across the stack (TypeScript, Python, Postgres) to close gaps between what the product does today and what a customer needs Debug live issues in customer environments, including failed jobs, queue backlogs, browser automation breakages, and platform-side changes Turn patterns you see across customers into product feedback, reusable tooling, and features shipped back into the core platform Run technical demos and walkthroughs, and be the engineer customers trust to tell them what's possible and what's not Tech Stack You'll be working across: Languages: TypeScript, Python Backend: Node.js, REST APIs, webhooks, background workers and job queues Database: PostgreSQL Frontend: React / Next.js, Tailwind Automation: Playwright AI: Frontier model APIs (OpenAI, Anthropic, Google) and open-source models (Llama, Qwen, Mistral), plus prompt engineering, structured outputs, and evals Integrations: Customer and third-party APIs, CRMs, analytics, and social platform APIs Infrastructure: Docker, AWS, CI/CD You don't need every one of these on day one. You do need to be the kind of person who picks up the missing ones fast, often while a customer is waiting. You Might Be a Good Fit If You Have 1–2 years of professional experience building and shipping production software, ideally in a customer-facing or solutions role Are comfortable in TypeScript and Node.js, including building and consuming third-party APIs Are comfortable with Python, particularly for scripting, scraping, automation, or data and AI workloads Have working knowledge of PostgreSQL and can write and debug the queries you need without hand-holding Have a solid working understanding of LLMs: prompt engineering, context management, structured outputs, token and cost tradeoffs, and where models fail Communicate clearly with non-technical people and can explain a tradeoff to a customer without jargon Can debug systems you didn't write, under time pressure, and stay calm when something breaks in front of a customer Can navigate ambiguity and are product-oriented, focused on what the customer actually needs rather than waiting for a perfect spec You Might Be a Great Fit If You Have startup experience and/or have launched side projects / SaaS businesses publicly Have worked in a forward deployed, solutions engineering, or technical consulting role Have hands-on experience with SEO, social media growth, or content marketing tooling Have built agentic systems: tool use, orchestration, retries, and failure handling Want to eventually launch your own startup The Team We only hire the best. Our team consists of: Advisors that run 7 & 8 figure automation businesses T1 VC-backed startups ZFellows, Neo Scholars and Cansbridge Alumni 7-figure exited founders Useful Links Website: cloverlabs.ai RedRover: tryredrover.com Echos: tryechos.com How to Apply Send us your resume along with links to anything you've built: GitHub, side projects, launched products, or an integration you hacked together for a customer that you're unreasonably proud of. We care far more about what you've shipped (and who you shipped it for) than where you've worked.
More about this job

Responsibilities

Own customer deployments of RedRover and Echos, including onboarding, configuration, integrations, launch, troubleshooting, and ongoing optimization. Build customer-specific AI personas, prompts, automations, and production code, while turning recurring customer needs into reusable tools and core product improvements.

Requirements

The role seeks someone with 1–2 years of experience shipping production software, comfort with TypeScript/Node.js, Python, PostgreSQL, APIs, and practical LLM concepts. Candidates should communicate clearly with non-technical customers, debug unfamiliar systems under pressure, and work effectively amid ambiguity.

Skills

  • TypeScript
  • Node.js
  • Python
  • PostgreSQL
  • Third-Party API Integration
  • LLM Prompt Engineering
  • AI Agent Development
  • Customer Communication
  • Debugging
  • Workflow Automation
  • Playwright
  • React
  • Next.js
  • Docker
  • AWS

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Software
  • Customer Service & Support
  • Engineering
  • Marketing

Keywords

  • TypeScript
  • Python
  • Node.js
  • PostgreSQL
  • REST APIs
  • Webhooks
  • Background Workers
  • Job Queues
  • React
  • Next.js
  • Tailwind
  • Playwright
  • OpenAI
  • Anthropic
  • Google AI
  • Llama
  • Qwen
  • Mistral
  • Prompt Engineering
  • Structured Outputs
  • Model Evaluations
  • Customer Integrations
  • CRM
  • Analytics
  • Social Platform APIs
  • Docker
  • AWS
  • CI/CD
  • SEO
  • Social Media Growth

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