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Added 19 mins ago
F
IT Field Specialist
FlatironDragados
Fredericton, NB
- Full-time
Are you a problem solver passionate about providing top-tier solutions ? As an IT Field Specialist, you will provide second-level IT support to users based at a project site. Collaborate…
Added 19 mins ago
U
Treatment Plant Assistant Operator or Operator
Unitywater
Sunshine Coast, BC
- Contract
Wellbeing: We offer several initiatives to support your wellbeing, such as discounted private health insurance, salary packaging, employee assistance program, and access to retailer…
Added 20 mins ago
Service Specialist
The Canada Life Assurance Company
Vancouver, BC
As a Service Specialist, you will be responsible for providing excellent customer service to our clients and Advisors. You will be a key part of the Canada Life Group Customer team, working…
Added 50 mins ago
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Support Systems Engineer - NAMER
Ashby
Canada
- Full-time
The implementation will build on our existing systems and workflows, alongside our Support Operations Specialist, who helps teams use our tools effectively and keeps operational data…
Added 50 mins ago
CL
Service Specialist
Canada Life
Vancouver, BC
- Full-time
As a Service Specialist, you will be responsible for providing excellent customer service to our clients and Advisors. You will be a key part of the Canada Life Group Customer team, working…
Added 50 mins ago
DR
Business Services Specialist
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
Support the planning and evolution of customer service technologies and Digital CX platforms, including CRM, contact centre, IVR, online forms, customer portals, workflow tools, and related…
Added 1 hour ago
RI
Senior Clinical IAM & RBAC Business Analyst - Healthcare
Rose International
Fredericton, NB
- Full-time
Support emergency access (“break glass”) process design
Added 1 hour ago
EHS Specialtist
Molson Coors
Chilliwack, BC
In the role of Environmental, Health & Safety (EHS) Specialist working in The Fraser Valley Brewery, Chilliwack BC you will be part of the Environmental Health and Safety Team. You will…
Added 1 hour ago
AH
Clinical Nurse Specialist
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
The Palliative Care Consult Service, Clinical Nurse Specialist (CNS) - Acute Care provides an advanced level of nursing practice that maximizes the application of in-depth nursing theory,…
Added 2 hours ago
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Mortgage Specialist Associate
BMO
London, ON
- Full-time
Provides marketing, event coordination, and general administrative support to assist the Mortgage Specialist in effectively maintaining positive and ongoing contact with their broader…
Added 2 hours ago
Specialist, Demand Planning
CONA Services
Toronto, ON
The Demand Planning Specialist will report into the Manager, Demand Planning and is accountable for the management of the demand planning process for their assigned business area as part of…
Added 2 hours ago
Specialist, Demand Planning
CONA Services
Toronto, ON
The Demand Planning Specialist will report into the Manager, Demand Planning and is accountable for the management of the demand planning process for their assigned business area as part of…
Added 3 hours ago
NT
Manager Security Assurance
NZ Transport Agency Waka Kotahi
Hamilton, ON
- Full-time
Experience leading and developing specialist assurance teams
Added 3 hours ago
Marketing Specialist, Events/Spécialiste du marketing, événements
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
We are looking for a Marketing Specialist, Events to join our team at Make-A-Wish Canada. In this role, you will play a key role in driving the success of our largest signature fundraising…
Added 3 hours ago
Marketing Specialist, Events
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
We are looking for a Marketing Specialist, Events to join our team at Make-A-Wish Canada. In this role, you will play a key role in driving the success of our largest signature fundraising…
Added 4 hours ago
J
Digital Marketing Specialist / Spécialiste en marketing numérique
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Digital Marketing Specialist / Spécialiste en marketing numérique based in…
Added 4 hours ago
J
Digital Marketing Specialist / Spécialiste en marketing numérique
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Digital Marketing Specialist / Spécialiste en marketing numérique based in…
Added 4 hours ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $51.17 CAD / hour
- Internship
…At Lifemark, your work makes a real difference - expanding access to care and creating lasting impact in the communities you…
Added 4 hours ago
FC
IT Field Specialist
Flatiron Construction Corp
Fredericton, NB
- Other
Are you a problem solver passionate about providing top-tier solutions? As an IT Field Specialist, you will provide second-level IT support to users based at a project site. Collaborate…
Added 4 hours ago
TC
Senior Category Management Specialist
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
We’re looking for a dynamic and strategic professional to support sourcing and contracting efforts for all non-merchandise areas of the business. In this role, you will play a key part in…
Added 4 hours ago
RC
Project Quotations Specialist
Rexel Canada
Mississauga, ON
- Full-time
As the Project Quotations Specialist based in Mississauga, you will efficiently quote all new jobs that are out for tender, which will require the ability to determine if requested…
Added 5 hours ago
HN
Market Sales Director
Harvey Nash
Canada
- Full-time
The Market Sales Director will be responsible for developing a specialist-led market strategy, building executive client relationships, growing specialized talent communities, and leading a…
Added 5 hours ago
AA
Spécialiste en fiabilité / Reliability Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 5 hours ago
RC
Project Quotations Specialist
Rexel Canada
Kitchener, ON
- Full-time
As the Project Quotations Specialist based in Kitchener, you will efficiently quote all new jobs that are out for tender, which will require the ability to determine if requested…
Added 5 hours ago
T
Business Banking Specialist
TD
Montreal, QC
- Full-time
Provide inbound and/or outbound sales support to customers in a non-face to face environment

Clutch Technologies Inc.

IT Operations Specialist

Mississauga, ON, Canada

$55,000 to $70,000 CAD / year

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Job details

Pay: $55,000 to $70,000 CAD / year
Experience: 1–3 years of experience in IT support or a similar role.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Clutch

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named to The Globe and Mail’s list of Canada’s Top Growing Companies for six consecutive years and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Altos Ventures, BMO Capital Partners, Canaan, Real Ventures, and others. To learn more, visit clutch.ca.

About the role

We’re hiring an IT Operations Specialist to support our Wolfedale facility in Mississauga. In this newly created role, you’ll be the first point of contact for IT requests at the facility, helping colleagues stay connected, productive, and equipped with the technology they need.

Reporting to the IT Manager, you’ll provide hands-on support across devices, applications, networks, and meeting room technology. You’ll also help build the processes behind our IT operations, from tracking equipment and documenting solutions to supporting employee onboarding and delivering IT projects.

We’re looking for someone who enjoys solving problems, communicates clearly, and takes ownership of seeing requests through. You’re curious about new technology, interested in using AI thoughtfully, and excited to grow your skills with direct mentorship from the IT Manager.

This role is based on site at our Wolfedale facility in Mississauga, five days per week.

What you’ll do

Be the first point of contact for IT requests and incidents at our Mississauga facility, managing issues from initial troubleshooting through resolution or escalation.
Provide friendly, practical support in person and through Slack and other support channels, keeping colleagues informed of progress and next steps.
Configure, deploy, maintain, and troubleshoot MacBooks, Windows laptops and desktops, iPads, and mobile phones, including applications, monitors, peripherals, and network printers.
Troubleshoot wired and wireless connectivity issues involving access points, switches, and firewalls, working with the IT Manager and vendors when needed.
Set up and support meeting room equipment, video conferencing systems, and collaboration tools, including technology for Town Halls and company events.
Support employee onboarding, offboarding, and access changes, including account setup, device enrolment, equipment handover, and user guidance, following established security requirements.
Help implement an IT asset management system, build the initial inventory, and establish processes for tracking equipment, ownership, and lifecycle changes.
Create and maintain knowledge base articles, support procedures, and troubleshooting guides that make common issues easier to resolve.
Explore ways to use AI to research technical issues and improve IT workflows, validating recommendations and protecting company information.
Partner with the IT Manager, internal teams, and vendors on projects that improve IT services and the employee experience.

What we’re looking for

1–3 years of experience in IT support or a similar role.
A passion for technology and helping people, with a patient, approachable style and strong written and verbal communication skills.
Hands-on experience configuring and troubleshooting Mac and Windows hardware, operating systems, applications, and peripherals.
Experience supporting mobile devices, including iPads and phones, with familiarity in device enrolment, configuration, and troubleshooting.
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, Wi-Fi, VPNs, and firewalls.
Familiarity with Apple Business Manager and mobile device management platforms such as Intune, Jamf, or SimpleMDM.
Familiarity with Google Workspace administration, including user accounts, permissions, and access management.
An interest in creating clear documentation and finding ways to make IT support more efficient.
A positive, curious approach to AI and an interest in applying it to everyday work.
The ability to manage competing priorities, follow through on requests, and recognize when to ask for help or escalate an issue.
A willingness to learn new technologies, seek feedback, and grow your technical skills.

Nice to have

Experience with cloud-managed networks such as UniFi or Cisco Meraki.
Experience supporting meeting room A/V systems, video conferencing equipment, or network printers.
Experience with IT asset management systems.
A relevant degree, diploma, or IT certification.

Why you’ll love it at Clutch

Join one of Canada’s largest and fastest-growing B2C startups, reinventing how people buy, sell, and own cars.
Build it from scratch: this is a new role, and you’ll define how IT runs at our Wolfedale facility - the inventory, the processes, the knowledge base.
Breadth you won’t get at a help desk: devices, networking, A/V, onboarding, and IT projects, owned end to end.
Direct mentorship from the IT Manager and a clear runway into systems administration and networking as Clutch scales.
Competitive pay, equity incentives, and comprehensive health and dental benefits.

Employment Type

New, Permanent Full-Time.
On site at our Wolfedale facility in Mississauga, Ontario, five days per week.
Reports to the IT Manager.

Compensation & Benefits

Base salary: 55,000–70,000 CAD annually.
Equity incentives.
Comprehensive healthcare, dental, vision, prescriptions, life insurance, and dependent coverage.
Pay reflects skills, performance, market benchmarking, responsibilities, and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

We use AI-assisted tools to help screen and assess applications. Final hiring decisions are made by our team.

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More about this job

Responsibilities

The IT Operations Specialist will serve as the primary point of contact for IT requests at the Mississauga facility, managing hardware, software, and network troubleshooting. They will also be responsible for employee onboarding, maintaining IT asset inventory, and implementing new IT processes and documentation.

Requirements

Candidates must have 1-3 years of experience in IT support with hands-on knowledge of Mac and Windows hardware and networking fundamentals. Strong communication skills and a proactive approach to problem-solving and learning new technologies are essential.

Skills

IT support
Hardware troubleshooting
Mac OS
Windows
Networking fundamentals
TCP/IP
DNS
DHCP
VLANs
Wi-Fi
VPN
Firewalls
Mobile device management
Google Workspace
IT asset management
Technical documentation

Benefits

Health insurance
Dental insurance
Vision insurance
Prescription coverage
Life insurance
Dependent coverage
Equity incentives

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Help Desk
MacBook
Windows
iPad
Networking
Access points
Switches
Firewalls
Video conferencing
Onboarding
Offboarding
Asset management
Knowledge base
AI
Apple Business Manager
Intune
Jamf
SimpleMDM
Google Workspace
UniFi
Cisco Meraki
A/V systems
Network printers
IT projects
Systems administration
Technical support
Hardware configuration
Troubleshooting
Inventory management

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