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Clutch Technologies Inc.

Retail Advisor - Part Time

Mississauga, ON, Canada

Wage: $24 per hour · Part-time

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Job details

Pay: Wage: $24 per hour
Job type: Part-time
Posting language: English
Posted: Oct 5, 2026

Original job description

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Part-Time Retail Advisor (Inbound Field Specialist) to be the face of our company! Since our entire car-buying process is online, you’ll be the first Clutch employee our customers meet when they pick up or sell their vehicle. You'll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role.

What you’ll do:

Delivering a uniquely special experience to each and every one of our customers.
A major part of this job is having exceptional customer service skills, where you’ll be the face of the company in addressing customer needs,resolving issues, and ensuring satisfaction at every touchpoint throughout their appointment
Need a sharp eye for detail as you inspect vehicles, carefully assessing both cosmetic and mechanical aspects to identify potential issues, ensuring the highest quality of service is provided to our customers.
You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system inside our new facility!
You’ll also be a team player by assisting other team members with various tasks as necessary.

What we’re looking for:

Education: High school diploma or equivalent
Experience:

1+ years experience in the automotive industry an asset
2+ years of customer-facing experience
Comfortable driving longer distances.
Have automotive experience and a passion for cars & comfortable in a fast-paced environment.

License: A G Drivers License (valid in Ontario)
Driving Record: 3 years of clean driver’s abstract with no major infractions.
Background Check: Clean criminal background check.
Work Authorization: Legally authorized to work in Canada.
Availability: Part-time, with shifts from 3:00 PM–8:30 PM on weekdays, and 9:00 AM–6:00 PM on weekends.

It’d be great if you have:

Valid OMVIC License: Don’t have one yet? No problem! We’ll help you obtain your OMVIC license as one of the perks of working with us.
A passion for cars and the automotive industry
Experience with warranty products so that you can answer any question that arise during the process

Why you’ll love it at Clutch:

Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
You’ll have a broad and direct ownership over [Field of work] during a phase of rapid growth.
We are dedicated to attracting and retaining top talent with top-of-market compensation packages.

Employment Type:

New, Permanent Part-Time

Compensation & Benefits:

Wage: $24 per hour
Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

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More about this job

Responsibilities

You will serve as the primary point of contact for customers during vehicle pickups and sales, ensuring a seamless and positive experience. Additionally, you will perform detailed vehicle inspections and manage all necessary customer paperwork within the facility.

Requirements

Candidates must have a high school diploma and at least two years of customer-facing experience, with automotive industry experience considered an asset. A valid G driver's license and a clean driving record are mandatory for this role.

Skills

Customer service
Vehicle inspection
Documentation
Communication
Attention to detail
Problem solving
Driving
Automotive knowledge

Benefits

Healthcare
Dental care
Vision care
Prescriptions
Life insurance
Dependent coverage

Visa sponsorship

Not detected in the job text

Keywords

Retail Advisor
Automotive
Customer Service
Vehicle Inspection
Documentation
G Drivers License
OMVIC License
Warranty Products
Field Specialist
Customer Experience
Transportation
Quality Assurance

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