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Added 12 mins ago
EC
SAP FICO Consultant
Experis Canada
Toronto, ON
- Contract
Added 12 mins ago
SR
Accounting Assistant (Contract)
STRIVE Recruitment Inc.
North Vancouver, BC
- Temporary
…and finance team. The successful candidate will have strong accounts payable experience, excellent attention to detail, and proficiency with QuickBooks Online. This role involves processing…
Added 12 mins ago
RA
Contrôleur financier / Financial Controller
Rand Accessories Inc.
Montreal, QC
- Full-time
Added 28 mins ago
JC
Real Estate Administrative Coordinator
JYSK Canada
Coquitlam, BC
- $50,000 to $60,000 CAD / year
- Full-time
Assist with reporting, rent collections and accounts payable.
Added 28 mins ago
AC
Senior Accountant
Aston Carter
Vaughan, ON
- $85,000 to $90,000 CAD / year
- Full-time
…a subject matter expert for shared services accounting and accounts payable processes, supports financial reporting and analysis, and drives process improvements and system optimization,…
Added 41 mins ago
R
Data Scientist
Raise
Calgary, AB
- Full-time
In-depth knowledge of SAP and Oracle Cloud modules, including Supply Chain Management, Accounts Payable, Projects, and Finance.
Added 41 mins ago
R
Supply Chain Management Support Analyst
Raise
Calgary, AB
- Contract
…and internal users in collaboration with SCM Shared Services, Accounts Payable, Category Management, Master Data, Taxation, and other departments to ensure has a best-in-class P2P…
Added 41 mins ago
A
Sr. SAP FI-CO Configuration Analyst : Toronto ON (Hybrid) : FTE
AceStack
Toronto, ON
- Full-time
Must have proficiency in FI-CO modules: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Controlling (Cost Center, Profit Center Accounting), Profitability Analysis…
Added 41 mins ago
B
Gestionnaire, Comptabilité en Gestion Immobilière | Manager, Property Management Accounting
Broccolini
Montréal-Ouest, QC
- Full-time
Added 41 mins ago
JC
Real Estate Administrative Coordinator
JYSK Canada
Coquitlam, BC
- $50,000 to $60,000 CAD / year
- Full-time
Assist with reporting, rent collections and accounts payable.
Added 41 mins ago
EG
Assistant Controller (Ontario)
Emterra Group
Oakville, ON
- Full-time
Perform and oversee month-end close activities, including reconciliation of balance sheet and intercompany accounts.
Added 41 mins ago
TA
Intermediate Accountant
The Arcticom Group
Calgary, AB
- Full-time
Added 1 hour ago
TH
MERCHANDISING SPECIALIST ONLINE
The Home Depot Canada
Toronto, ON
- Full-time
Support PO data issues, cost discrepancies and accounts payable.
Added 1 hour ago
TH
spécialiste, Marchandisage – Commerce électronique
The Home Depot Canada
Toronto, ON
- Full-time
Support PO data issues, cost discrepancies and accounts payable.
Added 1 hour ago
BG
Administrative Assistant
Brandt Group of Companies
Saskatoon, SK
- Full-time
Support daily administrative operations related to invoicing, accounts payable/receivable, payroll, and wholegoods processing.
Added 1 hour ago
IR
Senior Accountant
Integrated Resources, Inc ( IRI )
Laval, QC
- $35 to $40 CAD / hour
- Contract
You are responsible for the working capital budget - specifically inventory, accounts receivable, and accounts payable - and will produce, optimize, and streamline the necessary reports.
Added 1 hour ago
V
Accounts Payable Specialist, NA
Vantage
Montreal, QC
- Full-time
Vantage seeks an experienced Accounts Payable Specialist to join the North American Shared Services team. This position analyzes and processes complex accounts payable transactions,…
Added 1 hour ago
VD
Accounts Payable Specialist, NA
Vantage Data Centers
Montreal, QC
- Full-time
Vantage seeks an experienced Accounts Payable Specialist to join the North American Shared Services team. This position analyzes and processes complex accounts payable transactions,…
Added 1 hour ago
Word/Data Processing Clerk II
City of Edmonton
AB
Consult with Operations staff to resolve any accounts payable issues with invoices
Added 1 hour ago
QM
Technicien comptable principal - Ville Saint-Laurent - 75 k$ à 85 k$ / Senior Accounting Technician
Quantum Management Services Ltd.
Montreal, QC
- $75,000 to $85,000 CAD / year
- Full-time
- Handle accounts payable, accounts receivable, and banking transactions.
Added 1 hour ago
AG
Senior Manager SAP FICO Record-to-Report
Addmore Group
Toronto, ON
- Full-time
Added 1 hour ago
A
SCM Support Analyst
Adecco
Calgary, AB
- $49 to $60 CAD / hour
- Full-time
Assist with execution and adoption of P2P process improvements in collaboration with SCM Shared Services, Accounts Payable, Taxation, Master Data, Category Management, and other business…
Added 1 hour ago
RH
General Accountant
Robert Half
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
Support accounts payable and accounts receivable processes, resolving discrepancies as required.
Added 1 hour ago
IS
SCM Support Analyst
InSync Systems
Calgary, AB
- Contract
…and internal users in collaboration with SCM Shared Services, Accounts Payable, Category Management, Master Data, Taxation, and other departments to ensure Company has a best-in-class P2P…
Added 1 hour ago
R
Property Coordinator
Royop
Sherwood Park, AB
- Full-time

CMB Insurance Brokers

Client Services Representative

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

CMB is a place where driven professionals come to build meaningful careers in a vital and evolving industry. We foster a values-based culture that emphasizes collaboration, continuous learning, and personal growth. With structured development programs, clear advancement opportunities, and a strong commitment to internal talent, CMB empowers its team members to thrive and make a lasting impact.

What do we offer?

Competitive & Unique Compensation Structures – Designed to reward performance and support long-term career growth.
Growth Opportunities – Clear paths for advancement and internal promotions.
Benefits Active Day One – Enjoy full health and wellness coverage from your first day.
Award-Winning Employer – Recognized as a Top Insurance Employer four years in a row.
Supportive Culture – A values-driven workplace that prioritizes collaboration and respect.
Mentorship & Leadership Training – Structured development for those with leadership aspirations.
Education Support – Licensing, training, and course grants to help you grow professionally.
Industry Stability – Be part of an essential and resilient sector with long-term demand.
Modern Work Environment – Tools, tech, and flexibility to help you do your best work.

As a Client Service Representative (CSR), you will report directly to your Service Supervisor and contribute to the servicing of client requests. Specific duties that a CSR would be expected to perform are as follows:

Client Service

Focus on client service including timely response to telephone and email enquiries by creating expectations and timelines for work completion with a proactive service approach.
Ensure the proper and appropriate use of company processes and procedures, including brand maintenance, as required when performing the tasks below:
Prepare correspondence, pink cards, endorsement requests, client record books, schedules, finance contracts, invoices, cover notes and cancellation requests, claims requests and notice of loss as determined.
Coordinate and prepare certificate requests such as mortgagee requests, lessor, loss payable, additional insureds, CSIO, ISNetWorld.
Update Epic with accurate policy information, assist with all schedules, create and complete appropriate abeyances & support with the preparation of new business submissions as required.
Create accurate invoices for endorsements, renewals, policy audits, memos, binder bills, and financing.
Maintain, update, and organize computer and paper files utilized by the department.
Mail – incoming mail (Canada Post, ICS and Courier) sorted, time stamped and processed into the system, as required.
Mail – outgoing; letters, envelopes, prepare all courier waybills, accurate mailing labels and appropriate postage.
Scanning, filing, and light office duties, as required.
Other duties that may be assigned.

Team Support

Be familiar with and follow company policies and procedures as established (Employee Handbook, Renewal Procedure, Claims Procedures, Collections and AR procedures, etc.)
Respond to and address all client inquiries and requests in a timely manner
Report any problems on potential lost accounts before occurrence to the Service Supervisor
Report all potential bad debts immediately to the Service Supervisor
Take all steps to prevent Errors & Omissions, and report any potential E&O to the Service Supervisor

Office Support

Attend and participate in Account Manager/CSR meetings, general staff meetings, company functions
Appropriately utilize all programs and portals as required
Other related duties as assigned

This job operates in a professional office environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply About employer

More about this job

Responsibilities

Respond to client inquiries and requests, prepare insurance correspondence and policy documents, coordinate certificates, update client and policy records, and create invoices. Maintain organized files and process mail while following company procedures, supporting the service team, and escalating potential account, debt, or errors-and-omissions concerns.

Requirements

The posting does not specify formal education, prior experience, or required credentials. It emphasizes timely client service, accurate insurance administration, adherence to company procedures, teamwork, and attention to detail.

Skills

Client Service
Telephone and Email Communication
Document Preparation
Certificate Coordination
Data Entry and Record Accuracy
Invoice Preparation
File Management
Mail Processing
Claims Administration
Time Management
Attention to Detail
Team Collaboration
Error and Omissions Prevention

Benefits

Health and Wellness Coverage
Mentorship and Leadership Training
Education Support
Licensing and Training Grants

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Client Service
Client Inquiries
Policy Administration
Endorsements
Pink Cards
Certificates of Insurance
Mortgagee Requests
Additional Insureds
Claims Requests
Notice of Loss
Policy Renewals
New Business Submissions
Invoices
Financing Contracts
Epic
CSIO
ISNetWorld
Abeyances
File Management
Mail Processing
Errors and Omissions
Collections
Accounts Receivable
Insurance Brokerage

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