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Added 13 mins ago
BH
Regional Manager, Maintenance
Baptist Housing Seniors Living
BC
- $105,000 to $117,000 CAD / year
- Full-time
Greater Vancouver, Victoria, or Kelowna, British Columbia, Canada | Full-Time
Added 13 mins ago
B
Investment Team Intern, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 13 mins ago
B
Financial Analyst, Winter 2027 (Co-op/Internship) - 8 months
BMO
Toronto, ON · FCP
- Full-time
As a full-time employee, we would require 3-5 years of experience, however as part of the BMO campus program, we are looking for motivated individuals with a strong desire to learn.
Added 43 mins ago
BC
Administrative Assistant (Category 4) - Professional Conduct Review
BC College of Nurses and Midwives
Vancouver, BC
- Full-time
We promise to provide you with rewarding work where you will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team, you can…
Added 43 mins ago
DevOps Engineer - Game Developer Experience
Electronic Arts
Vancouver, BC
EA Information Technology (EAIT) powers the technology that connects our global workforce and supports every part of our business, from game development to marketing, publishing, security,…
Added 57 mins ago
Dental Administrator
Passion Dental Group Inc.
Calgary, AB
This description provides a general overview of the position and is not intended to be an exhaustive list of duties.
Added 57 mins ago
SD
Merchandiser, Hourly Full Time Day
Shoppers Drug Mart
Chilliwack, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 57 mins ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Fredericton, NB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 58 mins ago
DO
EarlyON Program Facilitator
Dufferin Oaks LTC
Orangeville, ON
- Part-time
Welcome families to the EarlyON Centre(s), be available if they need extra support or help is needed
Added 1 hour ago
SM
Seasonal Warehouse Picker/Packer (November to February)
Stichting Mission on Wheels
Calgary, AB
- $22 to $24 CAD / hour
This is a seasonal position with the potential to transition to full-time based on performance and business needs
Added 1 hour ago
AB
Rental Sales Agent
Avis Budget Group
Mississauga, ON
- Full-time
…you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and…
Added 1 hour ago
IE
Human Resources Intern
INK Entertainment Group
Toronto, ON
- Full-time
Availability: Must be able to work full-time, on-site 5 days a week at our Yorkville corporate office for the duration of the contract (January 2027 – May 2027).
Added 1 hour ago
C
Senior Broadcast Technologist (T & I) (On-site)
CBC/Radio-Canada
Toronto, ON
- Full-time
This role requires full-time on-site presence.
Added 1 hour ago
CI
Student Intern, Buying and Planning Data Analytics
Celestica International LP
Toronto, ON
- $23 to $30 CAD / hour
Possibility of a full-time position after completion of degree
Added 1 hour ago
Local Area Coordinator 1-2
The Government of Nova Scotia
Bridgewater, NS
As a LAC, you’ll be part of a transformative shift in Nova Scotia - helping bring the Human Rights Remedy to life by supporting people with disabilities to live full, self-directed lives in…
Added 1 hour ago
SC
Line Cook - Busy Hospital retail food site (45278001)
Sodexo Canada Ltd
Edmonton, AB
- Full-time
This role is for a full time position ( must have flexible availability)
Added 1 hour ago
Housekeeping Supervisor
Northland Properties
North Vancouver, BC
Full-time, year-round positions are also eligible for these:
Added 1 hour ago
LS
Seasonal Store Sales Associate
Levi Strauss & Co.
Toronto, ON
- Part-time
Help with maintaining store appearance following our stores visual presentation standards through replenishment and recovery and general housekeeping procedures
Added 1 hour ago
S
Sales Support Manager-Data Centre & Managed IT Services
SaskTel
SK · Saskatchewan, Canada
- Full-time
…empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something…
Added 2 hours ago
CI
Client Services Representative
CMB Insurance Brokers
AB · Greater Edmonton Metropolitan Area
- Full-time
Benefits Active Day One – Enjoy full health and wellness coverage from your first day.
Added 2 hours ago
H
General Help, Full Time
Havergal
Owen Sound, ON
- Full-time
Able to work independently and as part of a team
Added 2 hours ago
MI
Senior Fund Accountant, Real Assets (Yardi)
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
…consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management…
Added 2 hours ago
Q
Forward Deployed Engineer
Quadric
Canada
- Full-time
Quadric is redefining edge AI with the industry's first General Purpose Neural Processing Unit (GPNPU), enabling developers to run both neural network inference and conventional C++ code on…
Added 2 hours ago
MO
Manager of Recreation & Community Operations
Municipality of Grey Highlands
Markdale, ON
- $102,394.5 to $119,769 CAD / year
- Full-time
…Community Relations Coordinator, and departmental staff including full-time, part-time, seasonal, and casual employees.• Assist with recruitment, onboarding, scheduling, training,…
Added 2 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Vernon, BC
- Full-time
If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role!…

CMB Insurance Brokers

Client Services Representative

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

CMB is a place where driven professionals come to build meaningful careers in a vital and evolving industry. We foster a values-based culture that emphasizes collaboration, continuous learning, and personal growth. With structured development programs, clear advancement opportunities, and a strong commitment to internal talent, CMB empowers its team members to thrive and make a lasting impact.

What do we offer?

Competitive & Unique Compensation Structures – Designed to reward performance and support long-term career growth.
Growth Opportunities – Clear paths for advancement and internal promotions.
Benefits Active Day One – Enjoy full health and wellness coverage from your first day.
Award-Winning Employer – Recognized as a Top Insurance Employer four years in a row.
Supportive Culture – A values-driven workplace that prioritizes collaboration and respect.
Mentorship & Leadership Training – Structured development for those with leadership aspirations.
Education Support – Licensing, training, and course grants to help you grow professionally.
Industry Stability – Be part of an essential and resilient sector with long-term demand.
Modern Work Environment – Tools, tech, and flexibility to help you do your best work.

As a Client Service Representative (CSR), you will report directly to your Service Supervisor and contribute to the servicing of client requests. Specific duties that a CSR would be expected to perform are as follows:

Client Service

Focus on client service including timely response to telephone and email enquiries by creating expectations and timelines for work completion with a proactive service approach.
Ensure the proper and appropriate use of company processes and procedures, including brand maintenance, as required when performing the tasks below:
Prepare correspondence, pink cards, endorsement requests, client record books, schedules, finance contracts, invoices, cover notes and cancellation requests, claims requests and notice of loss as determined.
Coordinate and prepare certificate requests such as mortgagee requests, lessor, loss payable, additional insureds, CSIO, ISNetWorld.
Update Epic with accurate policy information, assist with all schedules, create and complete appropriate abeyances & support with the preparation of new business submissions as required.
Create accurate invoices for endorsements, renewals, policy audits, memos, binder bills, and financing.
Maintain, update, and organize computer and paper files utilized by the department.
Mail – incoming mail (Canada Post, ICS and Courier) sorted, time stamped and processed into the system, as required.
Mail – outgoing; letters, envelopes, prepare all courier waybills, accurate mailing labels and appropriate postage.
Scanning, filing, and light office duties, as required.
Other duties that may be assigned.

Team Support

Be familiar with and follow company policies and procedures as established (Employee Handbook, Renewal Procedure, Claims Procedures, Collections and AR procedures, etc.)
Respond to and address all client inquiries and requests in a timely manner
Report any problems on potential lost accounts before occurrence to the Service Supervisor
Report all potential bad debts immediately to the Service Supervisor
Take all steps to prevent Errors & Omissions, and report any potential E&O to the Service Supervisor

Office Support

Attend and participate in Account Manager/CSR meetings, general staff meetings, company functions
Appropriately utilize all programs and portals as required
Other related duties as assigned

This job operates in a professional office environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply About employer

More about this job

Responsibilities

Respond to client inquiries and requests, prepare insurance correspondence and policy documents, coordinate certificates, update client and policy records, and create invoices. Maintain organized files and process mail while following company procedures, supporting the service team, and escalating potential account, debt, or errors-and-omissions concerns.

Requirements

The posting does not specify formal education, prior experience, or required credentials. It emphasizes timely client service, accurate insurance administration, adherence to company procedures, teamwork, and attention to detail.

Skills

Client Service
Telephone and Email Communication
Document Preparation
Certificate Coordination
Data Entry and Record Accuracy
Invoice Preparation
File Management
Mail Processing
Claims Administration
Time Management
Attention to Detail
Team Collaboration
Error and Omissions Prevention

Benefits

Health and Wellness Coverage
Mentorship and Leadership Training
Education Support
Licensing and Training Grants

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Client Service
Client Inquiries
Policy Administration
Endorsements
Pink Cards
Certificates of Insurance
Mortgagee Requests
Additional Insureds
Claims Requests
Notice of Loss
Policy Renewals
New Business Submissions
Invoices
Financing Contracts
Epic
CSIO
ISNetWorld
Abeyances
File Management
Mail Processing
Errors and Omissions
Collections
Accounts Receivable
Insurance Brokerage

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