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Added 23 mins ago
MR
Lifeguard II
Mount Royal University
Calgary, AB
- Full-time
Reporting to the Aquatic Centre Supervisor and Coordinator, the Lifeguard II is responsible for the safeguarding of guests and staff in the aquatic facility by providing exceptional safety…
Added 23 mins ago
G
CNC / MANUAL MACHINIST - Gir Del-EN
Guillevin
AB · Edmonton, AB
- Full-time
Reporting to the Business Centre Work Shop Supervisor, the Machinist is responsible for operating machine tools to produce precision metal parts. The incumbent produces small batches or…
Added 54 mins ago
OL
Health Care Aide - Part Time 0.5
Optima Living
Calgary, AB
- Part-time
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
Added 54 mins ago
CS
Intensive Family Therapeutic Clinician
Carrier Sekani Family Services
Prince George, BC
- $43.72 to $56.62 CAD / hour
- Full-time
Be available after hours to client families for crisis situations outlined at intake. Advise supervisor or supervisor’s designee if unavailable
Added 54 mins ago
CH
Overnight Youth Worker
Covenant House Toronto
Toronto, ON
- Full-time
Complete intake interviews and facilitate discharges from the program when appropriate in consultation with the Shift Supervisor.
Added 1 hour ago
SS
Guest Attendant
Sienna Senior Living
Uxbridge, ON
- Part-time
Dealing tactfully and courteously with residents, residents' families and reports any concerns / complaints to the supervisor.
Added 1 hour ago
Supervisor Surface Production
BHP
Canada
As a Supervisor Surface Production, you will play a critical role in leading frontline operations as we operationalize our surface production team from a greenfield project environment…
Added 1 hour ago
C
Maintenance Manager
Chartwell
Thunder Bay, ON
- Full-time
Minimum one to three years' experience in a supervisor role
Added 2 hours ago
SC
Field Security Supervisor
Securitas Canada
Toronto, ON
- Full-time
Overview: As a Field Security Supervisor (Monday to Friday) for some Toronto and York Region sites for two district managers, you will be responsible for independently managing,…
Added 2 hours ago
Maintenance Manager
Optima Living
Edmonton, AB
Troubleshoots equipment failures and coordinates rapid response to reduce impact.
Added 2 hours ago
SD
Noon Hour Supervisor
School District 5 Southeast Kootenay
Fernie, BC
- Full-time
…regularly scheduled lunch hour, who is responsible to an assigned…
Added 3 hours ago
CG
Security Guard - Roving Patrol (Interior - Nights) - Borden
Commissionaires Great Lakes
Borden, ON
- Full-time
…public sector clients. These include uniformed guard, mobile response and support services, by-law enforcement and identification…
Added 3 hours ago
CI
Client Services Representative
CMB Insurance Brokers
AB · Greater Edmonton Metropolitan Area
- Full-time
As a Client Service Representative (CSR), you will report directly to your Service Supervisor and contribute to the servicing of client requests. Specific duties that a CSR would be…
Added 3 hours ago
G
CNC / MANUAL MACHINIST - Gir Del
Guillevin
AB · Gir Del
- Full-time
Reporting to the Business Centre Work Shop Supervisor, the Machinist is responsible for operating machine tools to produce precision metal parts. The incumbent produces small batches or…
Added 3 hours ago
AH
Event Supervisor, Live Events
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Part-time
Work with both front and back of house teams; providing friendly and informed response to any service or operational related issues and inquiries.
Added 3 hours ago
MO
Manager of Recreation & Community Operations
Municipality of Grey Highlands
Markdale, ON
- $102,394.5 to $119,769 CAD / year
- Full-time
Added 3 hours ago
O
Maintenance Electrician (Night Shift)
Orbia
St. Albert, AB
- $47.5 CAD / hour
- Full-time
…the Maintenance Manager as well as supporting the Production Supervisor on shift with any maintenance related matters for our 24-hour, 7-day a week manufacturing…
Added 4 hours ago
Parking Facility Security Guard
GardaWorld
Emerson, MB · Winnipeg, Mani
Perform regular Mobile patrols as per post orders and as instructed by Supervisor to identify potential risks
Added 4 hours ago
MS
Wealth Management Registered Supervisor - Vice President
Morgan Stanley
Calgary, AB · Toronto, ON
- Full-time
The Account Supervisor is responsible for a wide variety of supervisory, compliance and risk functions. The successful candidate will be accountable for maintaining a controlled environment…
Added 4 hours ago
OL
Clinical Lead - Full Time
Optima Living
Calgary, AB
- Full-time
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
Added 4 hours ago
OL
Clinical Lead - Full Time
Optima Living
Calgary, AB
- Full-time
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
Added 5 hours ago
ML
Security Guard - Day Shift - 18-Month Contract
Maple Lodge Farms
Brampton, ON
- Contract
Investigate security related incidents. Provides emergency response as needed. Writes and prepares reports as required for submission to the Security Supervisor.
Added 5 hours ago
MT
CAN: Operations Supervisor - Barrie
MV Transportation
Barrie, ON
- Full-time
Position Summary: The Operations Supervisor, through direct involvement with the General Manager and Operations Manager, control the daily deliver of the transit service and has the overall…
Added 5 hours ago
TO
Patient Transfer Attendant / Shuttle Driver - Hamilton, Ontario
Transdev Ontario Manitoba
Hamilton, ON
- Full-time
Immediately report injuries, collisions, property damage, and other incidents to dispatch and/or the Operations Supervisor
Added 5 hours ago
B
Production Operator
Brenntag
Brampton, ON · Canada / Brampton
- Full-time
This position reports directly to the Site Manager/Site Supervisor/Operations Manager as identified.

CMB Insurance Brokers

Client Services Representative

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

CMB is a place where driven professionals come to build meaningful careers in a vital and evolving industry. We foster a values-based culture that emphasizes collaboration, continuous learning, and personal growth. With structured development programs, clear advancement opportunities, and a strong commitment to internal talent, CMB empowers its team members to thrive and make a lasting impact.

What do we offer?

Competitive & Unique Compensation Structures – Designed to reward performance and support long-term career growth.
Growth Opportunities – Clear paths for advancement and internal promotions.
Benefits Active Day One – Enjoy full health and wellness coverage from your first day.
Award-Winning Employer – Recognized as a Top Insurance Employer four years in a row.
Supportive Culture – A values-driven workplace that prioritizes collaboration and respect.
Mentorship & Leadership Training – Structured development for those with leadership aspirations.
Education Support – Licensing, training, and course grants to help you grow professionally.
Industry Stability – Be part of an essential and resilient sector with long-term demand.
Modern Work Environment – Tools, tech, and flexibility to help you do your best work.

As a Client Service Representative (CSR), you will report directly to your Service Supervisor and contribute to the servicing of client requests. Specific duties that a CSR would be expected to perform are as follows:

Client Service

Focus on client service including timely response to telephone and email enquiries by creating expectations and timelines for work completion with a proactive service approach.
Ensure the proper and appropriate use of company processes and procedures, including brand maintenance, as required when performing the tasks below:
Prepare correspondence, pink cards, endorsement requests, client record books, schedules, finance contracts, invoices, cover notes and cancellation requests, claims requests and notice of loss as determined.
Coordinate and prepare certificate requests such as mortgagee requests, lessor, loss payable, additional insureds, CSIO, ISNetWorld.
Update Epic with accurate policy information, assist with all schedules, create and complete appropriate abeyances & support with the preparation of new business submissions as required.
Create accurate invoices for endorsements, renewals, policy audits, memos, binder bills, and financing.
Maintain, update, and organize computer and paper files utilized by the department.
Mail – incoming mail (Canada Post, ICS and Courier) sorted, time stamped and processed into the system, as required.
Mail – outgoing; letters, envelopes, prepare all courier waybills, accurate mailing labels and appropriate postage.
Scanning, filing, and light office duties, as required.
Other duties that may be assigned.

Team Support

Be familiar with and follow company policies and procedures as established (Employee Handbook, Renewal Procedure, Claims Procedures, Collections and AR procedures, etc.)
Respond to and address all client inquiries and requests in a timely manner
Report any problems on potential lost accounts before occurrence to the Service Supervisor
Report all potential bad debts immediately to the Service Supervisor
Take all steps to prevent Errors & Omissions, and report any potential E&O to the Service Supervisor

Office Support

Attend and participate in Account Manager/CSR meetings, general staff meetings, company functions
Appropriately utilize all programs and portals as required
Other related duties as assigned

This job operates in a professional office environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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More about this job

Responsibilities

Respond to client inquiries and requests, prepare insurance correspondence and policy documents, coordinate certificates, update client and policy records, and create invoices. Maintain organized files and process mail while following company procedures, supporting the service team, and escalating potential account, debt, or errors-and-omissions concerns.

Requirements

The posting does not specify formal education, prior experience, or required credentials. It emphasizes timely client service, accurate insurance administration, adherence to company procedures, teamwork, and attention to detail.

Skills

Client Service
Telephone and Email Communication
Document Preparation
Certificate Coordination
Data Entry and Record Accuracy
Invoice Preparation
File Management
Mail Processing
Claims Administration
Time Management
Attention to Detail
Team Collaboration
Error and Omissions Prevention

Benefits

Health and Wellness Coverage
Mentorship and Leadership Training
Education Support
Licensing and Training Grants

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Client Service
Client Inquiries
Policy Administration
Endorsements
Pink Cards
Certificates of Insurance
Mortgagee Requests
Additional Insureds
Claims Requests
Notice of Loss
Policy Renewals
New Business Submissions
Invoices
Financing Contracts
Epic
CSIO
ISNetWorld
Abeyances
File Management
Mail Processing
Errors and Omissions
Collections
Accounts Receivable
Insurance Brokerage

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