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Added 8 mins ago
IR
Dietary Aide
Interlake-Eastern Regional Health Authority
Stonewall, MB
- Full-time
Under the direction of the Manager, Support Services and Food Services Supervisor, the Dietary Aide performs the assigned duties related to the preparation and service of food to patients/…
Added 8 mins ago
IR
Uncertified Cook
Interlake-Eastern Regional Health Authority
Stonewall, MB
- Full-time
Under the direction of the Manager, Support Services and Food Services Supervisor, the Uncertified Cook performs the assigned duties for the provision of regular, therapeutic and texture…
Added 8 mins ago
SI
Skilled Worker - Production- Temp
Saputo Inc.
Georgetown, ON
- Full-time
Reporting to the Production Supervisor, this position is responsible for setup, start up and the operation of filling equipment, accurate and timely completion of documentation, and good…
Added 8 mins ago
SI
Supervisor, Distribution (Transportation)
Saputo Inc.
Georgetown, ON
- Full-time
Saputo Dairy Products Canada G.P. is seeking an enthusiastic, driven, Distribution Supervisor to join our team. As a member of the Distribution team, this position is responsible for…
Added 8 mins ago
IR
Dietary Aide
Interlake-Eastern Regional Health Authority
Stonewall, MB
- Full-time
Under the direction of the Manager, Support Services and Food Services Supervisor, the Dietary Aide performs the assigned duties related to the preparation and service of food to patients/…
Added 8 mins ago
SI
Manager, Health & Safety
Saputo Inc.
Port Coquitlam, BC
- Full-time
Provide guidance and review of site incidents in developing supervisor’s skills in investigating and preparing detailed reports with strong corrective actions
Added 8 mins ago
TW
Counselling Associate
Trinity Western University
Langley (District), BC · Langley, BC
- $52 to $55 CAD / hour
- Part-time
The Counselling Associate provides individual and/or group counselling for students, staff, and faculty. The position is part-time and is based on the Langley campus.
Added 8 mins ago
TO
Arborist I
Town of Oakville
Oakville, ON
- Full-time
…be compensated at the Arborist II rate of $38.00/hour (full-time…
Added 8 mins ago
WF
Administrative Assistant
Westbank First Nation
Kelowna, BC
- Full-time
…spiritual well-being and healing. Come join our team and become part of an innovative and rewarding place to…
Added 8 mins ago
S
Full Time Store Manager (Optical): Victoria, BC
Specsavers
Victoria, BC
- Full-time
…daily retail operations of Specsavers’ store. As the leading supervisor, you’ll partner closely with the store’s retail and clinical team and manage the team to deliver an outstanding…
Added 23 mins ago
TH
Order Picker Full Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Full-time
…they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related…
Added 23 mins ago
NM
Supervisor, Mobile Maintenance
Newmont Mining Corporation
Dease Lake 9, BC
- $114,000 to $152,000 CAD / year
- Full-time
…step in your career, Red Chris offers the opportunity to be part of a dynamic team and a significant transformation in the future of mining in northwest…
Added 23 mins ago
CS
Health Care Aide (Casual Part Time)
Cogir Senior Living
Surrey, BC · Whitecliff Retirement
- Part-time
…within their knowledge and skill, under the direction of their supervisor while adhering to regulatory and company standards, policies and…
Added 23 mins ago
PP
Production Supervisor
PCI Pharma Services
Mississauga, ON · CAN_Mississauga
- Full-time
Raises to the Director any issues, down time, concerns with products, machinery, employees, etc. Prepares and issues on a daily basis a detailed shift report.
Added 23 mins ago
L
Transportation Supervisor
Lineage
Newmarket, ON · CA - ON, Newmarket - Davis
- Full-time
The Transportation Supervisor provides cross-functional dispatch coverage for Toronto West, California, eastbound and local operations. This role coordinates daily transportation…
Added 37 mins ago
AA
Auto Body Refinisher (Guelph)
Assured Automotive
Guelph, ON
- Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…
Added 37 mins ago
LC
Front Store Supervisor, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Ottawa, ON
- Part-time
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect…
Added 37 mins ago
Q
Tool Die Maker
Quanex
Brampton, ON
- Full-time
Follow all safety procedures, rules and guidelines; and notify supervisor/team lead of any existing or potential safety issues.
Added 37 mins ago
WP
Registered Practical Nurse – Pediatric Home Care
WeeCare Pediatric Home Health Care
Cambridge, ON
- Part-time
Part-Time Pediatric Registered Practical Nurse in Cambridge, ON.
Added 37 mins ago
WP
Registered Nurse – Pediatric Home Care
WeeCare Pediatric Home Health Care
Cambridge, ON
- Part-time
Part-Time Pediatric Registered Nurse in Cambridge, ON.
Added 37 mins ago
A
Detailer - Sherwood Park Volkswagen
AutoCanada
Sherwood Park, AB
- $20 to $20.01 CAD / hour
- Other
Sherwood Park Volkswagen is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada…
Added 37 mins ago
UO
Research Technician - Surgical Support and Overnight Care
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Blusson Spinal Cord Centre (VGHBSC)
- $5,538.94 to $6,497.44 CAD / month
- Full-time
…ensuring strict compliance with CCAC guidelines, and taking part in the refinement of surgical techniques and animal care practices. This position requires a high degree of independent…
Added 37 mins ago
UO
Research Technician - Animal Behaviour Training & Care
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Blusson Spinal Cord Centre (VGHBSC)
- $4,845.17 to $5,713.66 CAD / month
- Full-time
As part of the research team, the Research Technician reports to the Research Associate and Principal Investigator of the research group, but receives daily instructions from senior staff…
Added 37 mins ago
MU
Research Assistant 1
McGill University
Montreal, QC
- Full-time
Added 37 mins ago
C
Hourly Line Cook
Cineplex
London, ON · Masonville London TRR
- Part-time
Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a…

CMB Insurance Brokers

Client Services Representative

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

CMB is a place where driven professionals come to build meaningful careers in a vital and evolving industry. We foster a values-based culture that emphasizes collaboration, continuous learning, and personal growth. With structured development programs, clear advancement opportunities, and a strong commitment to internal talent, CMB empowers its team members to thrive and make a lasting impact.

What do we offer?

Competitive & Unique Compensation Structures – Designed to reward performance and support long-term career growth.
Growth Opportunities – Clear paths for advancement and internal promotions.
Benefits Active Day One – Enjoy full health and wellness coverage from your first day.
Award-Winning Employer – Recognized as a Top Insurance Employer four years in a row.
Supportive Culture – A values-driven workplace that prioritizes collaboration and respect.
Mentorship & Leadership Training – Structured development for those with leadership aspirations.
Education Support – Licensing, training, and course grants to help you grow professionally.
Industry Stability – Be part of an essential and resilient sector with long-term demand.
Modern Work Environment – Tools, tech, and flexibility to help you do your best work.

As a Client Service Representative (CSR), you will report directly to your Service Supervisor and contribute to the servicing of client requests. Specific duties that a CSR would be expected to perform are as follows:

Client Service

Focus on client service including timely response to telephone and email enquiries by creating expectations and timelines for work completion with a proactive service approach.
Ensure the proper and appropriate use of company processes and procedures, including brand maintenance, as required when performing the tasks below:
Prepare correspondence, pink cards, endorsement requests, client record books, schedules, finance contracts, invoices, cover notes and cancellation requests, claims requests and notice of loss as determined.
Coordinate and prepare certificate requests such as mortgagee requests, lessor, loss payable, additional insureds, CSIO, ISNetWorld.
Update Epic with accurate policy information, assist with all schedules, create and complete appropriate abeyances & support with the preparation of new business submissions as required.
Create accurate invoices for endorsements, renewals, policy audits, memos, binder bills, and financing.
Maintain, update, and organize computer and paper files utilized by the department.
Mail – incoming mail (Canada Post, ICS and Courier) sorted, time stamped and processed into the system, as required.
Mail – outgoing; letters, envelopes, prepare all courier waybills, accurate mailing labels and appropriate postage.
Scanning, filing, and light office duties, as required.
Other duties that may be assigned.

Team Support

Be familiar with and follow company policies and procedures as established (Employee Handbook, Renewal Procedure, Claims Procedures, Collections and AR procedures, etc.)
Respond to and address all client inquiries and requests in a timely manner
Report any problems on potential lost accounts before occurrence to the Service Supervisor
Report all potential bad debts immediately to the Service Supervisor
Take all steps to prevent Errors & Omissions, and report any potential E&O to the Service Supervisor

Office Support

Attend and participate in Account Manager/CSR meetings, general staff meetings, company functions
Appropriately utilize all programs and portals as required
Other related duties as assigned

This job operates in a professional office environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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More about this job

Responsibilities

Respond to client inquiries and requests, prepare insurance correspondence and policy documents, coordinate certificates, update client and policy records, and create invoices. Maintain organized files and process mail while following company procedures, supporting the service team, and escalating potential account, debt, or errors-and-omissions concerns.

Requirements

The posting does not specify formal education, prior experience, or required credentials. It emphasizes timely client service, accurate insurance administration, adherence to company procedures, teamwork, and attention to detail.

Skills

Client Service
Telephone and Email Communication
Document Preparation
Certificate Coordination
Data Entry and Record Accuracy
Invoice Preparation
File Management
Mail Processing
Claims Administration
Time Management
Attention to Detail
Team Collaboration
Error and Omissions Prevention

Benefits

Health and Wellness Coverage
Mentorship and Leadership Training
Education Support
Licensing and Training Grants

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Client Service
Client Inquiries
Policy Administration
Endorsements
Pink Cards
Certificates of Insurance
Mortgagee Requests
Additional Insureds
Claims Requests
Notice of Loss
Policy Renewals
New Business Submissions
Invoices
Financing Contracts
Epic
CSIO
ISNetWorld
Abeyances
File Management
Mail Processing
Errors and Omissions
Collections
Accounts Receivable
Insurance Brokerage

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