Customer service representative jobs in Canada (3,582 jobs)

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 6, 2026

Hiring at a glance

View jobs

Open jobs: 3,582
Employers: 773

Advertised starting pay

Average starting payCAD / hour: $18.70Across 588 listings
Average starting payCAD / year: $48,339Across 93 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%30 listings
Hybrid: 6%221 listings
On-site: 93%3,326 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (449), Circle K (294).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 1 month ago
P
Customer Support Representative
Punt
Vancouver, BC
- Full-time
Punt is an innovative social casino platform on a fast growth trajectory, and we’re looking for a dedicated Customer Support Representative to join our front-line team.
Added 1 month ago
CC
Travel Customer Service Agent
Cloud5 Communications
Moncton, NB
- Full-time
Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP), innovative high-speed internet and network managed services, cloud-based telephony…
Added 1 month ago
CC
Travel Customer Service Agent
Cloud5 Communications
Saint John, NB
- Full-time
Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP), innovative high-speed internet and network managed services, cloud-based telephony…
Added 1 month ago
SE
Customer Support Representative
SPUDNIK EQUIPMENT COMPANY LLC
Lethbridge, AB
- Other
…reducing their down time. It’s about understanding the entire customer journey; starting with what they experience from the moment they start thinking about buying a part or requesting…
Added 1 month ago
CI
EIC Client Service Representative
CMB Insurance Brokers
Grande Prairie, AB
- Full-time
As an EIC Client Service Representative, working with EIC brokers and under the direction of the Service Supervisor, you will assist with tasks related to the servicing of accounts to…
Added 1 month ago
EA
Bilingual Customer Service Representative
Europ Assistance Canada
Toronto, ON
- Full-time
Redion, part of Generali Group, is looking for a Bilingual Customer Service Representative to join our Operations team in Canada.
Added 1 month ago
C
Customer Service Representative, Investors Edge - 6 Months Contract
CIBC
Toronto, ON
- Full-time
Added 1 month ago
C
Customer Service Representative, ISI Contact Center - Bilingual
CIBC
Montreal, QC
- Full-time
Added 1 month ago
C
Customer Service Representative, Bilingual in Cantonese or Mandarin - 6 Month Contract
CIBC
Toronto, ON
- Full-time
Added 1 month ago
Senior Customer Service Representative - Bradford, ON (30 hrs/week)
Scotiabank
Bradford West Gwillimbury, ON · Bradford, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 month ago
C
Customer Service Representative
Concept2
Kingston, ON
- Full-time
…composite racing oars, is seeking a motivated, technically inclined Customer Service Representative to join our team. This role combines front-line customer support with technical…
Added 1 month ago
Storage Customer Service Representative
U-Haul
Richmond, BC
…search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part…
Added 1 month ago
Customer Service Representative
ZIM
Montreal, QC
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- From $18 CAD / hour
- Full-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- $18 CAD / hour
- Full-time
Added 1 month ago
R
Customer Service Representative
RBGlobal
Oshawa, ON
- Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 1 month ago
EA
Customer Service Agent
Executive Aviation
Hamilton, ON
- Part-time
…partners. In Hamilton you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. So, would you say that going above and beyond is…
Added 1 month ago
CK
Part Time Customer Service Representative
Circle K
Mount Pearl, NL
- Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
NB
Collection Customer Service Agent
National Bank of Canada
Montreal, QC
- Full-time
Added 1 month ago
Customer Service Representative
Circle K
Shediac, NB
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Lead Customer Service Representative
Circle K
Bathurst, NB
As a Lead Customer Service Representative, you will enjoy:
Added 1 month ago
AL
Retail Customer Service Representative
African Lion Safari
Cambridge, ON
- Full-time
…take pride in their job and want to make a difference in the customer service industry. These employees will have a positive impact on our guests by demonstrating kindness, sincerity, and…
Added 1 month ago
CK
Customer Service Representative
Circle K
Clarenville, NL
- Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $17.6 CAD / hour
- Part-time
Added 1 month ago
Customer Service Representative - Collision & Glass
The Jim Pattison Auto Group
Winnipeg, MB
Jim Pattison Collision & Glass is looking for a seasoned, customer-oriented Bodyshop Customer Service Representative to join our team. In this role, you'll be the main contact for customers…

CMB Insurance Brokers

EIC Client Service Representative

Grande Prairie, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

As an EIC Client Service Representative, working with EIC brokers and under the direction of the Service Supervisor, you will assist with tasks related to the servicing of accounts to contribute to continued growth and operation of the brokerage. Your primary role will be to act as administrative and clerical support for the EIC team to maintain positive and proactive customer communications for the assigned customers (Book of Business).

Administrative Support

Maintain, update, and organize computer and paper files utilized by the department.
Ensure the proper and appropriate assignment of documents to our various client files by assigning electronic documents and renaming them to assist our service teams (rename/reindex)
Prepare correspondence, pre-renewal letters, no-interruption letters, as determined.
Management of our download module within our broker management system (EPIC)
Assist with the preparation of pink cards and schedules, as determined.
Assist with the preparation of certificate requests such as mortgagee requests, lessor, loss payable, additional insureds, CSIO, and ISNetWorld.
Update risk details as needed; creating and maintaining tasks when required.
Data entry for special projects.

Team Support

Be familiar with and follow company policies and procedures as established (Employee Handbook, Renewal Procedure, Claims Procedures, Collections and AR procedures, etc.)
Respond to and address all client inquiries and requests in a timely manner
Report any problems on potential lost accounts before occurrence to the Service Supervisor
Report all potential bad debts immediately to the Service Supervisor
Take all steps to prevent Errors & Omissions, and report any potential E&O to the Service Supervisor

Office Support:

Attend and participate in Account Manager/CSR meetings, general staff meetings, company functions
Utilize all programs and portals as required
Other related duties as assigned

This job operates in a professional office environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply About employer

More about this job

Responsibilities

Provide administrative and clerical support to the EIC team, including organizing client files, processing documents, preparing correspondence and certificates, and updating account information in the EPIC broker management system. Respond to client requests, support account servicing and office activities, follow company procedures, and promptly escalate potential account, debt, or errors-and-omissions concerns.

Requirements

The posting does not specify formal education, certifications, or years of experience. The role calls for administrative and clerical capability, timely client service, familiarity with company procedures and required programs or portals, and attention to detail in account and document handling.

Skills

Administrative Support
Clerical Support
Customer Service
Client Communication
Document Management
Data Entry
File Organization
Certificate Preparation
Risk Detail Updates
Task Management
Brokerage Account Servicing
Error And Omissions Prevention
Microsoft And Portal Use

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Insurance Brokerage
Client Service
Account Servicing
Administrative Support
Clerical Support
Customer Communications
Book Of Business
EPIC
Broker Management System
Document Management
File Organization
Rename And Reindex
Pre-Renewal Letters
No-Interruption Letters
Download Module
Pink Cards
Schedules
Certificates Of Insurance
Mortgagee Requests
Additional Insureds
CSIO
ISNetWorld
Risk Details
Data Entry
Claims Procedures
Collections
Accounts Receivable
Errors And Omissions

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