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Added 10 mins ago
CG
Grill Cook, Part-time, SFU Discovery Cafe, Burnaby
Compass Group Canada
Burnaby, BC
- Part-time
Prepares food in accordance with applicable corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times.
Added 10 mins ago
CG
Grill Cook - Full Time & Part Time
Compass Group Canada
North Vancouver, BC
- Full-time
- Part-time
Prepares food in accordance with applicable corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times.
Added 10 mins ago
NH
Registered Technologist, Nuclear Medicine
Niagara Health
St. Catharines, ON
- Part-time
UNION: ONTARIO PUBLIC SERVICE EMPLOYEE'S UNION
Added 10 mins ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
…agricultural community. Our customers count on us for dependable service, expert support, and a shop experience that delivers an unmatched…
Added 10 mins ago
7
Store Crew
7-Eleven
Winnipeg, MB
- Full-time
…team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will…
Added 10 mins ago
BS
Bilingual Order Management Representative
Bilingual Source
Montreal, QC
- $55,000 to $65,000 CAD / year
- Full-time
…sens de l'organisation, vos connaissances techniques et votre service à la clientèle font une réelle différence…
Added 10 mins ago
7
Store Crew
7-Eleven
AB · Edmonton, AB
- Full-time
…team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will…
Added 10 mins ago
FD
Logistics Account Executive, Freight & Carrier Sales
Fil Delivery
Mississauga, ON
- Full-time
…our employees are motivated to provide outstanding customer service. Through innovative technology, we are continuously improving the delivery experience for our clients and their…
Added 10 mins ago
AA
Professionel Ingénierie Calcul de contraintes - Éléments finis / Engineering Professional - Finite Element model
Airbus Aircraft
Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais et service médical sur site.
Added 10 mins ago
7
Store Crew
7-Eleven
AB · Edmonton, AB
- Full-time
…team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will…
Added 10 mins ago
7
Store Crew
7-Eleven
Vancouver, BC
- Internship
…team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will…
Added 10 mins ago
7
Store Crew
7-Eleven
Abbotsford, BC
- Internship
…team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will…
Added 10 mins ago
7
Store Crew
7-Eleven
Woodbridge, ON
- Internship
…team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will…
Added 10 mins ago
7
Store Crew
7-Eleven
Vancouver, BC
- Internship
…team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will…
Added 10 mins ago
IH
Registered Nurse (RN) | Perioperative
Interior Health Authority
Penticton, BC
- Internship
We offer a range of employee benefits and services for eligible positions, to support you at every stage of your career:
Added 10 mins ago
CO
Supervisor of Workforce Planning
City of Cambridge Ontario
Cambridge, ON
- $97,048 to $118,348 CAD / year
- Full-time
Reporting to the Manager of Recruitment, Employee & Labour Relations, this leadership role is responsible for overseeing workforce planning, talent acquisition, recruitment, onboarding,…
Added 10 mins ago
HO
Senior Full-Stack Developer (Senior Digital Product Developer)
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
…integration, including ServiceNow-based solutions, they help modernize service delivery, streamline business processes, and improve the digital experience for users across the…
Added 10 mins ago
Program Manager, Product Change and Development
Westerkirk
Calgary, AB · Mississauga, ON
…prospective customers. Strive to achieve world class customer service…
Added 10 mins ago
ASSISTANT.E GÉRANT.E JUNIOR
Boutique La Vie En Rose
Boucherville, QC
Veiller au bon fonctionnement de la boutique et t’assurer que ton équipe offre un service à la clientèle remarquable;
Added 10 mins ago
ASSISTANT.E GÉRANT.E JUNIOR
Boutique La Vie En Rose
Saint-Jérôme, QC
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 25 mins ago
JI
Department Manager of Electrical/Plumbing/Hardware/Seasonal/Garden Centre
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Lead the department by setting the example in safety, customer service, and visual merchandising
Added 25 mins ago
JI
Department Manager – Sales & Service
J.D. Irving, Limited
Dartmouth, NS
- Full-time
The Department Manager – Sales & Service plays a key leadership role in delivering an exceptional customer experience while driving sales performance, team engagement, and operational…
Added 39 mins ago
FH
Clinical Supervisor, Therapeutic Recreation, Residential Services
Fraser Health Authority
Burnaby, BC
- $43.24 to $54.01 CAD / hour
- Full-time
Additional employee discounts and perks available
Added 39 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
BC · British Columbia, Canada
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Added 39 mins ago
MF
CLEANING POSITION - LORNE and surrounding areas
Menzies Facility Services
Lorne, MB
- Part-time
We are committed to building strong, long-term partnerships through transparency, safety, quality service delivery and environmental responsibility. Our operations are underpinned by…

CMB Insurance Brokers

Insurance Broker

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

As an Insurance Broker, under the direction of the Service Supervisor, you are responsible to support the growth, renewal and servicing of small business and personal lines accounts within the brokerage. You are responsible for ensuring that all of our clients have the best coverage at the best price and for helping anticipate their future insurance needs. Your role will support new business and product sales in the department and perform the necessary service to support retention and maintain CMB service standards.

New Business Sales

New business and organic growth sales within the Entrepreneur Insurance Centre (EIC) – small business and Personal Lines departments;
Cross-sell or up-sell other products and services the brokerage offers to new and existing clients;
Adhere to and meet/exceed performance metrics identified by the brokerage.

Renewal System

Maintain a positive and proactive working relationship with key stakeholders in the renewal system, and manage the renewal process to assist in meeting reporting requirements
Follow all CMB procedures, forms, checklists, and workbooks as outline in the CMB Renewal System
Pre-Renewal activities, Customer Updates, Marketing and Renewal presentations must be completed on time as per company policy
Coverage review checklists must be performed on an annual basis as per the CMB Renewal System
Build marketing relationships with CMB designated underwriters, maintain a positive and proactive relationship with underwriting, always putting the client’s needs first.

Client Service

Respond to and address all client inquiries and requests in a timely manner
Collection of all underwriting requests from customers
Constantly obtain and share underwriting information, as required
Maintain electronic filing systems utilized by the department/organization
Provide clear instructions to CSR (Client Service Representative) and Processing team for all transactions
Collection of deposit premiums, premiums, and finance deposits and contracts on behalf of the brokerage
Request cancellation on all overdue/unpaid accounts;
Coordination of claims support, providing updates as per company policy and procedure, as required;
Focus on client service including timely response to telephone, email, and fax/written enquiries by creating expectations and timelines for work completion with a proactive service approach.

Team Support

Be familiar with and follow company policies and procedures as established (Employee Handbook, Renewal Procedure, Claims Procedures, Collections and AR procedures, etc.)
Respond to and address all client inquiries and requests in a timely manner
Report any problems on potential lost accounts before occurrence to the Service Supervisor
Report all potential bad debts immediately to the Service Supervisor
Take all steps to prevent Errors & Omissions, and report any potential E&O to the Service Supervisor

Office Support

Attend and participate in Account Manager/CSR meetings, general staff meetings, company functions
Utilize all programs and portals as required
Other related duties as assigned

This job operates in a professional office environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply About employer

More about this job

Responsibilities

Grow, renew, and service small business and personal insurance accounts by identifying client needs, recommending suitable coverage, and supporting new business sales and retention. Manage renewals, client inquiries, underwriting information, premium collection, claims coordination, and related administrative processes while following company procedures and service standards.

Requirements

The posting does not specify formal education, certifications, or years of experience. The role calls for insurance sales and servicing capabilities, proactive client communication, renewal and underwriting coordination, attention to company procedures, and the ability to prevent and report potential errors, bad debts, and lost accounts.

Skills

Insurance Sales
Small Business Insurance
Personal Lines Insurance
Client Service
Account Renewal Management
Cross-Selling
Upselling
Underwriting Coordination
Premium Collection
Claims Support
Electronic Records Management
Risk Management
Communication
Error And Omissions Prevention

Visa sponsorship

Not detected in the job text

Keywords

Insurance Brokerage
Small Business Insurance
Personal Lines
New Business Sales
Organic Growth
Cross-Selling
Upselling
Account Renewals
Renewal System
Coverage Reviews
Underwriting
Client Service
Premium Collection
Finance Deposits
Claims Support
Electronic Filing Systems
Client Service Representative
Processing Team
Collections
Accounts Receivable
Errors And Omissions
Service Standards
Underwriter Relationships
Insurance Portals

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