Bilingual French Customer Service Executive
- Toronto, ON, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Client Services Executive- French Bilingual
CMC Markets has an exciting new opportunity for a Client Services Executive!
Our Toronto office is looking for a Client Services Executive (French Bilingual) to work collaboratively with our Premium Client Management team and wider business. You will play a major role in creating a positive client experience through exceptional service and problem solving.
Who we’re looking for?
- You will excel in Customer Service.
- You will be Bilingual in English and French
- Excellent verbal and written communication skills
- This could be a move for you from a large firm to smaller organisation where you will gain more exposure into the business.
- This could be your first step into the Financial Services space.
- You may have studied Business, Finance, Economics etc and are looking for a break into the industry
- Demonstrate resilience and capacity to work with customers in a high-volume call centre
What does the future look like for you at CMC?
- We continue to grow and evolve, and launch new products and services, this creates amazing opportunities for new and existing employees.
- We value our staff and promote internally mobility.
- You will get the opportunity to work effectively as part of an international team
Why join CMC
- A company which focuses on growth and development
- Company perks such as Women@CMC, LinkedIn Learning, referral bonuses, 15 days’ Vacation + your birthday off, Health and Dental etc.
- Match RRSP contribution up to 5% of base salary
- Convenient location, office in Downtown Toronto.
Who we are:
Since launching in 1989, CMC Markets (CMC) has become one of the world's leading online financial trading businesses. CMC is listed on the London Stock Exchanges and serves retail and institutional clients through regulated offices and branches in 13 countries.
CMC offers an award winning online and mobile trading platform, enabling clients to trade up to 10,000 financial instruments across shares, indices, foreign currencies, commodities and treasuries through contracts for difference.
More detail on the Group can be found on https://www.cmcmarkets.com/group/
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP matching
- Vision care
More about this job
Responsibilities
Deliver exceptional service and resolve client issues to create a positive client experience. Collaborate with the Premium Client Management team and the wider business as part of an international team.
Requirements
Candidates should be fluent in English and French and have excellent verbal and written communication skills. They should excel in customer service and demonstrate resilience when supporting customers in a high-volume call centre; prior financial services experience is not required.
Skills
- Customer Service
- Problem Solving
- Verbal Communication
- Written Communication
- English-French Bilingual Communication
- Resilience
- High-Volume Call Centre Support
- Teamwork
- Client Experience
Benefits
- Casual Dress
- Dental Care
- Extended Health Care
- Life Insurance
- Paid Time Off
- RRSP Matching
- Vision Care
- Vacation
- Birthday Leave
- Health Insurance
- Learning And Development
- Referral Bonuses
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Finance & Accounting
Keywords
- Customer Service
- Client Services
- Premium Client Management
- Client Experience
- Problem Solving
- English
- French
- Bilingual Communication
- Verbal Communication
- Written Communication
- High-Volume Call Centre
- Financial Services
- Online Financial Trading
- Trading Platform
- Mobile Trading
- Contracts For Difference
- Shares
- Indices
- Foreign Currencies
- Commodities
- Treasuries
- International Team
- Client Management