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Added 10 mins ago
G&
Managing Director
Groom & Associés / Associates
Montreal, QC
- Full-time
…and is accountable for profitable growth, market position, customer value, operational effectiveness, and long-term organizational development. The role combines full country leadership…
Added 10 mins ago
CC
Diesel Technician - Heavy Duty Truck Services
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
…to heavy duty trucks and all models of trailers to specific customer and industry-standard…
Added 10 mins ago
VI
Immigration Case Manager
Verge Immigration Services Inc. | Licensed Foreign Worker Recruiters in Canada
Winnipeg, MB
- Full-time
Work in the IRCC portal, Representative portal, PR portal and MPNP Online
Added 10 mins ago
MT
Account Receivable (Confidential)
MT Talent Solutions Inc.
Mississauga, ON
- Full-time
MT Talent Solutions is partnering with an established Medical devices organization to recruit a Account Receivable Representative. This opportunity is ideal for someone who enjoys working…
Added 10 mins ago
A
Commercial/Sales Account Director I
AMECO
Leduc, AB
- Full-time
…is responsible for building and maintaining executive-level customer relationships, identifying opportunities within target industries, and positioning AMECO's comprehensive portfolio of…
Added 10 mins ago
RH
Inside Sales Representative
Robert Half
Delta, BC
- Full-time
This is an excellent opportunity for a customer-focused sales professional with experience in industrial products, pipe, valves, fittings, fire protection, or plumbing-related industries.…
Added 10 mins ago
F
Sales Representative
FWS
Vancouver, BC
- Full-time
To support our continued growth, we are recruiting for a Sales Representative to join our collaborative and team-focused organization.
Added 10 mins ago
AC
Sales Representative
Allied Cans
Milton, ON
- Full-time
Our values of Respect, Human Development, Commitment, and Customer Satisfaction are the reason why Grupo Comeca has prevailed since its foundation in 1978.
Added 10 mins ago
BF
Outside Sales Representative
BA Folding Cartons
Toronto, ON
- Full-time
BA Folding Cartons, a leading folding carton manufacturer in Toronto, ON, is seeking an Outside Sales Representative with strong communication, organizational, and problem-solving skills to…
Added 10 mins ago
TP
Senior Representative, CX Strategy Activation
Toronto Pearson International Airport
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 10 mins ago
RS
AZ Driver - Local
Ryder System, Inc.
Woodstock, ON
- Full-time
Loading/Unloading freight or assisting in the loading/unloading of freight if required by customer
Added 10 mins ago
B
Events Assistant
Boomerang
Toronto, ON
- Full-time
…across the GTA. If you love talking to people, delivering great customer service and have a hunger to learn, this is an entry-level role where you'll gain real, hands-on experience in event…
Added 10 mins ago
FF
Junior Sales Representative
Fineberry Foods Inc.
Toronto, ON
- Full-time
Role Description: This full-time, on-site Junior Sales Representative role is based in Toronto, ON. The Junior Sales Representative will support the sales team by identifying prospects,…
Added 10 mins ago
ES
Facility Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
…candidate will lead a multidisciplinary team to deliver exceptional customer service, plant operations and maintenance, health and safety performance, financial results, and employee…
Added 10 mins ago
A
Customer Service Representative - ACX Dartmouth
AutoCanada
Dartmouth, NS
- Other
The Customer Service Representative helps create appointments for our Loyalty Department, as well as handle our lease finance and cash portfolios.
Added 10 mins ago
S
Service Representative (SaskTel Stores- Incented Sales Rep)
SaskTel
Swift Current, SK
- Full-time
Represents the Corporation in sales incented face-to-face residential and business customer contacts. Provides an exceptional customer experience, representing customers’ best interests.…
Added 10 mins ago
PA
BDC Service Representative (Brampton North Nissan)
Performance Auto Group
Brampton, ON
- Full-time
Great Experience: Every customer is entitled to a great experience
Added 11 mins ago
CH
Sales Representative
Clean Harbors
Sainte-Catherine, QC
- Full-time
Our facility in Sainte-Catherine, Quebec (on the south shore of Montreal), is currently seeking a Waste Sales Representative.
Added 11 mins ago
SH
Customer Service Representative
SE Health
Hamilton, ON
- Contract
Demonstrated customer service skills and problem solving
Added 11 mins ago
PF
Customer Service Representative
Prime Fx
Burnaby, BC
- Full-time
We are seeking a customer-focused and detail-oriented Customer service representative Foreign exchange teller to join our Burnaby branch.
Added 11 mins ago
CC
Route Service Representative
Cintas Canada
Cambridge, ON
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 11 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 11 mins ago
A
Commercial/Sales Account Director I
AMECO
Fort Saskatchewan, AB
- Full-time
…is responsible for building and maintaining executive-level customer relationships, identifying opportunities within target industries, and positioning AMECO's comprehensive portfolio of…
Added 11 mins ago
A
Commercial/Sales Account Director I
AMECO
Coquitlam, BC
- Full-time
…is responsible for building and maintaining executive-level customer relationships, identifying opportunities within target industries, and positioning AMECO's comprehensive portfolio of…
Added 11 mins ago
S-
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
…solutions that drive revenue growth, operational efficiency, client experience, risk reduction, and regulatory…

CMG Marketing

Program Administration / Customer Service Representative-Bilingual

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2+ years of experience in program administration or customer service/Office environment
Posting language: English
Posted: Oct 29, 2026

Original job description

CMG Marketing, a full-service marketing, contact center, and program management company, is seeking a highly skilled and experienced Program Administration / Customer Service Representative to join our team. Our company is dedicated to helping our clients achieve their program goals and objectives. The successful candidate will be responsible for providing administrative and operational support to our programs and clients while also delivering exceptional customer service. This is a full time - in office position, with an office in the Don Mills area and due to the various responsibilities, not a virtual position. Preference to Bilingual - English and French speaking.

Responsibilities

Assist in the day-to-day administration of programs, including data entry, tracking, and reporting
Answer and handle customer inquiries, complaints, and issues in a professional and timely manner (via phone and email)
Manage and monitor program schedules, ensuring timely execution and delivery of all program components
Collaborate with clients, stakeholders, and team members to ensure program goals and objectives are met
Support the development and implementation of programs, including all administration and reporting
Maintain accurate and up-to-date program files, records, and databases
Contribute to the continuous improvement of program processes and procedures to enhance efficiency and effectiveness

2+ years of experience in program administration or customer service/Office environment
Related Diploma
Excellent communication skills, both verbal and written
Strong interpersonal skills and ability to build and maintain positive relationships with clients, stakeholders, and team members
Ability to work independently, as well as part of a team, in a fast-paced, deadline-driven office environment
Proficiency in Microsoft Office Suite, particularly Excel, as well as other applications including Mailchimp and SurveyMonkey

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More about this job

Responsibilities

The successful candidate will provide administrative and operational support for programs, including data entry, tracking, and reporting. They will also manage customer inquiries via phone and email while collaborating with stakeholders to ensure program goals are met.

Requirements

Candidates must have at least 2 years of experience in program administration or a customer service office environment. A related diploma and proficiency in Microsoft Office, particularly Excel, are required, with a preference for bilingual English and French speakers.

Skills

Program administration
Customer service
Data entry
Reporting
Communication
Interpersonal skills
Microsoft Office Suite
Excel
Mailchimp
SurveyMonkey
Bilingual
Time management
Problem solving
Scheduling

Visa sponsorship

Not detected in the job text

Keywords

Program Administration
Customer Service
Data Entry
Reporting
Scheduling
Microsoft Office
Excel
Mailchimp
SurveyMonkey
Bilingual
Contact Center
Marketing
Program Management
Administrative Support
Communication Skills
Stakeholder Management

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