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Added 21 mins ago
MS
Job Hiring – Vessel Pre-Planner
Marinus Services
Halifax, NS
- Full-time
Reporting to Director, Operational Support Group, you will play an important role in preparing vessel plans ahead of arrival, coordinating operational requirements, monitoring planning…
Added 22 mins ago
MD
Chief of Operations - Core Operations Director
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 22 mins ago
MD
Administrative Services Program Director - State Prog Admin Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Administrative Services Program Director - State Prog Admin Manager
Added 22 mins ago
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Senior Learning & Development Specialist - Training & Development Spec 4
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 37 mins ago
ML
Sr. Specialist, International Recruitment (Licensed Canadian Immigration Consultant)
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
Innovation: You stay current on immigration trends and best practices, integrating emerging technologies to enhance program delivery.
Added 37 mins ago
QH
Patient Services Manager
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The Patient Services Manager reports to the Program Director for Surgery with initial accountabilities of Belleville Oncology and Endoscopy units and Medical Day Clinic (MDC) at Belleville…
Added 37 mins ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
We are seeking an experienced Director, FinOps (Cloud Financial Management) to build, lead, and mature an enterprise FinOps program focused on delivering measurable and sustainable cloud…
Added 1 hour ago
FN
Regional Manager,Traditional Health & Wellness
First Nations Health Authority
Ladysmith, BC
- Full-time
…FNHA’s Traditional Wellness Strategic Framework in design and delivery of programs and services within the region. This roles service and supports FNHA and Vancouver Island First Nations…
Added 1 hour ago
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Transportation Supervisor
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Saskatoon, SK
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Added 1 hour ago
FS
Director, Transformation & Regulatory Modernization
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Toronto, ON
- Full-time
Lead the delivery of FSRA's Auto Transformation Program, ensuring successful implementation of the new supervisory technology platform, associated business processes, and future-state…
Added 2 hours ago
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Transportation Supervisor
OPENLANE
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- Full-time
You will be involved in day-to-day team supervision, overseeing end-to-end vehicle routing, and leading investigations into delivery issues.
Added 2 hours ago
TU
Development Coordinator, Corporate & Foundation Relations
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Development Coordinator is responsible for providing program implementation and coordination to development programs. This position is instrumental in the delivery of programs and…
Added 2 hours ago
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Director, Finance (CSM)
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The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 2 hours ago
GO
Manager of Operations and Administrative Services
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Director, Community Grants Branch, the Manager of Operations and Administrative Services leads the Administrative Services Unit and oversees divisional administrative,…
Added 2 hours ago
B
Product Manager, Services - CABHI
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- Internship
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Added 2 hours ago
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Assistant Director, Appleby Camps, Milton
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Milton, ON
- $58,000 to $63,000 CAD / year
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…of Appleby Camps, with a particular focus on our new offsite program in Milton. In this role, you will ensure the smooth, professional delivery of camp programs year-round, providing…
Added 2 hours ago
C
Director, Purchasing NA
CGT
Cambridge, ON
- $120,000 to $150,000 CAD / year
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Determine staffing requirements for the Purchasing team to support program and system delivery based on budget plan;
Added 2 hours ago
RM
Manager
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- Full-time
The Unit Manager reports to the Director of Medicine, ICU, Respiratory and Post Acute Care. They promote, facilitate, and manage the unit environment in such a way that patients receive…
Added 2 hours ago
Manager, IT Infrastrructure
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Winnipeg, MB
Reports to: Director, IT Infrastructure and Cybersecurity
Added 3 hours ago
BC
Assistant Director of Food and Beverage
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Banff, AB · AB- Banff, Alberta
- Full-time
The Assistant Director of Food & Beverage is responsible and accountable for supporting the strategic planning, coordination, and execution of all Dining and Banquet Services within Banff…
Added 3 hours ago
TM
Director, Student Integrated Health & Wellbeing
Toronto Metropolitan University
Toronto, ON
- Full-time
Toronto Metropolitan University (TMU) is seeking a strategic and collaborative leader to guide the vision, innovation, and delivery of integrated student health and wellbeing services.
Added 3 hours ago
TM
Senior Learning Consultant, Employee Mental Health and Wellbeing
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- Temporary
As Senior Learning Consultant, you’ll lead the design, delivery and evaluation of innovative, evidence-informed learning programs that equip leaders, faculty and staff with the knowledge,…
Added 3 hours ago
NI
Child Care Manager
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Campbell River, BC
- Full-time
Reporting to the Executive Director, the Child Care Manager will be involved in the centre from its early development, helping to establish the programming, operations, relationships, and…
Added 3 hours ago
UO
Clinical Placement Operations Manager
University of British Columbia
Vancouver, BC · UBCV | Friedman Building (FRDM)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…day-to-day operations of the clinical education portion of the MPT Program. The incumbent will ensure clinical placement opportunities for MPT students are delivered within defined…
Added 3 hours ago
Senior Policy Analyst
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AB
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CMHA BC

Clinical Operations Manager

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Minimum of 5–7 years of progressive clinical experience, including leadership or management responsibilities.
Posting language: English
Posted: Oct 30, 2026

Original job description

About The Job

CMHA BC is British Columbia’s leading mental health non-profit organization. We promote mental health for all and support the resilience of people living with mental illness and/or substance use challenges. We work to uplift the voices of people with lived expertise and to advance the human right to best possible mental health. The Mind & Mood Clinical Care Network is an innovative new provincial program which aims to provide the right care at the right time to those with mood and/or anxiety disorders. Built on a stepped care framework, the program operates via a single front door, consistent screening and assessment, and matching clients to the right level of care.

The Clinical Operations Manager, Mind & Mood Clinical Care Network, reporting to the Program Director, is responsible for the clinical leadership, day-to-day operations, and clinical development of the Mind & Mood Clinical Care Network. This role oversees an interdisciplinary outpatient mental health service focused on assessment, treatment, and continuity of care for individuals experiencing mood, anxiety and related mental health concerns. The Clinical Operations Manager ensures services are delivered in alignment with organizational priorities, legislative and privacy requirements, and evidence-informed, trauma-informed, and culturally safe practices.

Duties And Responsibilities

Clinical and Professional Leadership

Provide clinical leadership and oversight for the Mind & Mood Clinical Care Network, including supervision and collaborative leadership with psychiatrists, family physicians and other mental health professionals.
Ensure clinical services meet professional, ethical, and regulatory standards and align with best and emerging practices in mental health care.
Collaborate with the Medical Director to develop and ensure compliance with clinic policies and procedures.
Support case consultation, clinical decision-making, and service planning across interdisciplinary teams.

Day-to-Day Operations and Service Delivery

Oversee daily clinic operations to ensure efficient, coordinated, and client-centred service delivery.
Directly supervise the Administrative Support Coordinator, including workload management, coaching, issue management, and performance management.
Ensure effective scheduling, clinic flow, and coordination of appointments across service streams.
Oversee intake, triage, waitlists, and client allocation processes to ensure timely, equitable, and transparent access to services.

Intake, Navigation, and Client Advocacy

Provide leadership for intake and navigation functions to ensure clients receive clear information, appropriate referrals, and coordinated access to services.
Support advocacy and navigation of community, health system, and internal resources for individuals accessing services.
Ensure client-facing processes are trauma-informed, culturally safe, and responsive to diverse needs.

Information Management, EMR Systems, and Privacy

Provide operational oversight of EMR systems and related clinical and administrative workflows.
Ensure accurate, timely, and consistent documentation practices across the clinic.
Ensure privacy, confidentiality, and security of client records in compliance with legislation, organizational policy, and professional standards.
Lead system improvements related to intake, scheduling, reporting, and data quality.

Program Development, Integration, and Policy

Lead the development, implementation, and refinement of clinic policies, procedures, and operational guidelines.
Support integration of the Mind & Mood Clinical Care Network within organizational programs and referral pathways.
Contribute to service planning, program expansion, and continuous quality improvement initiatives.
Manage future implementation of mental health supports in alignment with the Mind and Mood service model.

Evaluation, Reporting, and Promotion

Oversee evaluation of clinical services and operational performance to inform quality improvement and decision-making.
Prepare and contribute to regular reports for leadership, funders, and internal stakeholders.
Support internal and external promotion and communication of clinic services in collaboration with organizational teams.

Qualifications And Experience

Education & Experience

Master’s degree in a relevant clinical or health administration discipline.
Minimum of 5–7 years of progressive clinical experience, including leadership or management responsibilities.
Experience supervising regulated health professionals; experience working alongside psychiatrists is an asset.
Experience running a clinic or clinical program that provided direct care for community members seeking mental health support.

Knowledge, Skills, And Abilities

Strong understanding of mental health service delivery systems and interdisciplinary models of care.
Demonstrated ability in clinical leadership, operational oversight, and staff supervision.
Experience with intake systems, waitlist management, EMR platforms, and privacy legislation.
Strong financial acumen, communication, and interest holder engagement skills.
Ability to manage complexity, competing priorities, and evolving service demands.
Solid project management experience, including project planning, resource, and financial management along with effective communication skills for successful project delivery.
Solid leadership skills with the ability to lead, motivate, resolve conflict, and lead a high performing team in a unionized environment.
Flexibility and ability to thrive in an environment with constantly changing conditions and competing deadlines.
Knowledge of systemic inequities related to gender, sex, race, Indigeneity, (dis)ability, substance use, and other aspects of a person’s identity.
Demonstrated experience communicating in a trauma-informed and culturally safe way.

Our key values and principles

The Clinical Operations Manager consistently conduct themselves in alignment with CMHA BC’s Core Values of:

Inclusive
Proactive
Compassionate
Steadfast
Collaborative

WORKING CONDITIONS

This is a full-time temporary position, and work hours are from 8:30 am to 4:30 pm Monday through Friday.
The role is available as a mostly remote position, with occasional travel to downtown Vancouver required.
The Clinical Operations Manager is an excluded role subject to the compensation reference plan of Health Employers Association of BC.
Some on-call may be required where clinic hours exceed the managers’ regular work schedule.
Salary Range: $78,149.00 - $112,340.00
Typical Hiring Range: $95,733.00 - $104,000.00
In determining salary, CMHA BC considers many factors including the successful candidate’s skillset and experience as well as internal equity. The final salary offer will be at CMHA BC’s sole discretion.

How To Apply

Please submit your resume along with a cover letter, clearly documenting how you satisfy the requirements outlined in this job posting to https://cmhabc.bamboohr.com/careers/114 by 5 p.m. November 09, 2026. We regret that only shortlisted candidates will be contacted to schedule an interview.

For more information about CMHA, BC Division, visit our website at www.cmha.bc.ca.

CMHA, BC Division is committed to our workforce reflecting the diversity of the communities within which we work. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff. Personal experience with mental illness and or addiction, either through self or a loved one, is an asset.

About Us

Founded in 1918, The Canadian Mental Health Association (CMHA) is a national charity that helps maintain and improve mental health for all Canadians. As the nation-wide leader and champion for mental health and addiction, CMHA helps people access the community resources they need to build resilience and support recovery from mental illness and/or addiction.

We respectfully acknowledge xʷməθkʷəy̓ əm (Musqueam), Skwxwú7mesh (Squamish), səlilwətaʔɬ (TsleilWaututh), Lkwungen (Songhees) and Wyomilth (Esquimalt) peoples on whose traditional, unceded lands the CMHA BC offices are located

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More about this job

Responsibilities

Lead clinical practice and day-to-day operations for the Mind & Mood Clinical Care Network, including interdisciplinary clinical oversight, staff supervision, intake, scheduling, and client access. Develop and improve clinic policies, EMR workflows, privacy practices, service integration, and evaluation and reporting processes.

Requirements

Requires a master’s degree in a relevant clinical or health administration discipline and 5–7 years of progressive clinical experience, including leadership or management responsibilities. Candidates should have experience supervising regulated health professionals and operating a community mental health clinic, along with strengths in clinical operations, project and financial management, privacy, and trauma-informed, culturally safe communication.

Skills

Clinical Leadership
Clinic Operations
Interdisciplinary Team Leadership
Staff Supervision
Mental Health Service Delivery
Intake and Triage
Waitlist Management
Client Navigation and Advocacy
Electronic Medical Record Systems
Privacy and Confidentiality Compliance
Quality Improvement
Project Management
Financial Management
Stakeholder Engagement
Trauma-Informed Practice
Culturally Safe Practice

Visa sponsorship

Not detected in the job text

Keywords

Mental Health Care
Mood Disorders
Anxiety Disorders
Stepped Care
Outpatient Clinical Services
Clinical Leadership
Interdisciplinary Care
Psychiatry
Intake and Triage
Waitlist Management
Client Navigation
Electronic Medical Records
Privacy Legislation
Clinical Documentation
Trauma-Informed Care
Culturally Safe Practice
Quality Improvement
Program Development
Service Integration
Evaluation and Reporting
Project Management
Financial Management
Unionized Environment
Community Mental Health

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