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Added 13 mins ago
B&
Document Control Coordinator (Nuclear)
Black & McDonald Limited
Pickering, ON
- Full-time
The Document Control Coordinator is located in Pickering and Bowmanville and typically reports directly to the Quality Assurance Director. This is a vital support role within the Quality…
Added 13 mins ago
BV
Program Coordinator, Growth Programs
Betstamp Ventures
Toronto, ON
- Full-time
We hire people who treat their work like it's theirs. If you've run a club, an event or a side project, or can't help owning the details, you'll recognize how this place works.
Added 13 mins ago
R
Construction Coordinator - Key Lake
Raise
Leask, SK
- Full-time
Raise is currently hiring a Construction Coordinator on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 13 mins ago
D
Delivery coordinator, Project management
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 13 mins ago
Talent Acquisition Enhancement Coordinator
Government of Alberta
AB
Job Title: Talent Acquisition Enhancement Coordinator
Added 13 mins ago
MM
Coordinator, Facilities Planning Projects
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The Project Coordinator plans, coordinates and monitors projects related to facilities, workplace environments and corporate real estate initiatives. Acting as the central liaison among…
Added 13 mins ago
AC
Administrator Support
Aston Carter
Toronto, ON · East York, ON
- $40 to $50 CAD / hour
- Contract
Job Title: Project Administration Coordinator Manufacturing Plant TrialsJob Description
Added 13 mins ago
TP
Project Coordinator
Team Power Solutions
Saskatoon, SK
- Full-time
…and field services to industrial clients. We’re looking for a Project Coordinator to support our Electrical Engineering team across multiple client projects. You’ll work closely with…
Added 43 mins ago
TJ
Marketing Coordinator
Tourism Jasper
AB · Jasper, Alberta
- Full-time
Reporting to the Media Relations Manager, the Marketing Coordinator provides support to Tourism Jasper's Marketing team. The Marketing Coordinator supports cross-functional marketing…
Added 43 mins ago
MF
Marketing Coordinator / Senior Marketing Coordinator (TOMK-01)
MEA Forensic Engineers & Scientists
Toronto, ON
- $65,000 to $85,000 CAD / year
- Full-time
MEA Forensic Engineers & Scientists is seeking a Marketing Coordinator or Senior Marketing Coordinator for a full-time in-office position in our Toronto, Ontario office to help us build…
Added 58 mins ago
FH
Registered Nurse, Older Adult - Acute Care for Elders - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
The Burnaby Hospital redevelopment project is a multi-phase project that will transform the hospital into a modernized medical and surgical health care campus. Phase one is slated to open…
Added 58 mins ago
Clinical Operations Manager
Canadian Mental Health Association BC Division
Vancouver, BC
Directly supervise the Administrative Support Coordinator, including workload management, coaching, issue management, and performance management.
Added 58 mins ago
HC
RAI Coordinator LTC (#2026-NON-HM-327)
Hastings County
Belleville, ON
- Full-time
The County of Hastings is currently accepting applications for a Permanent Full-time RAI Coordinator at Hastings Manor Long-Term Care Home in Belleville, Ontario. This is a non-union…
Added 58 mins ago
Content Operations Coordinator
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting into the Product Content Manager, the Content Operations Coordinator is responsible for supporting the planning, organization and execution of content initiatives across APS…
Added 1 hour ago
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Project Procurement Coordinator
Propak
Airdrie, AB
- Full-time
Prepares material issue reports for weekly project meetings
Added 1 hour ago
CB
Clinical Operations Manager
CMHA BC
Vancouver, BC
- Full-time
Directly supervise the Administrative Support Coordinator, including workload management, coaching, issue management, and performance management.
Added 1 hour ago
FB
Project Coordinator
Forbes Bros. Group of Companies
Niagara Falls, ON
- Full-time
The Project Coordinator supports projects within the Major Projects division, initially providing planning and project coordination support during ECI, with an expected transition to field…
Added 1 hour ago
FB
Project Coordinator
Forbes Bros. Group of Companies
Brantford, ON
- Full-time
The Project Coordinator supports projects within the Major Projects division, initially providing planning and project coordination support during ECI, with an expected transition to field…
Added 1 hour ago
FB
Project Coordinator
Forbes Bros. Group of Companies
Welland, ON
- Full-time
The Project Coordinator supports projects within the Major Projects division, initially providing planning and project coordination support during ECI, with an expected transition to field…
Added 1 hour ago
FB
Project Coordinator
Forbes Bros. Group of Companies
Hamilton, ON
- Full-time
The Project Coordinator supports projects within the Major Projects division, initially providing planning and project coordination support during ECI, with an expected transition to field…
Added 1 hour ago
Talent Acquisition & HR Coordinator
Destination Canada
Vancouver, BC
We're looking for a Talent Acquisition & HR Coordinator to join our HR team at Destination Canada!
Added 1 hour ago
Quality Coordinator
Pomerleau
Vancouver, BC
Reporting to the Quality Manager, the Quality Coordinator will be an integral part of the project team and be responsible for ensuring overall Quality Control on project sites, and for…
Added 1 hour ago
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Fuel Coordinator
B2Gold - Nunavut
NU · Nunavut, Canada
- Full-time
The B2Gold Back River Corp. owned Back River Project is a significant undertaking with contributions from both B2Gold Nunavut and valued Contractors. Although we appreciate your interest in…
Added 1 hour ago
CW
Business Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
We are seeking a motivated, organized, and ambitious Business Administrative Coordinator to join our Calgary team.
Added 1 hour ago
E
Project Controls Coordinator
EllisDon
Niagara Falls, ON · Port Colborne, ON · ON · Ontario Projects
- Full-time
Fundamental understanding of Earned Value Management (EVM) principles to measure actual project performance against a baseline (cost and schedule)

CMHA BC

Clinical Operations Manager

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Minimum of 5–7 years of progressive clinical experience, including leadership or management responsibilities.
Posting language: English
Posted: Oct 30, 2026

Original job description

About The Job

CMHA BC is British Columbia’s leading mental health non-profit organization. We promote mental health for all and support the resilience of people living with mental illness and/or substance use challenges. We work to uplift the voices of people with lived expertise and to advance the human right to best possible mental health. The Mind & Mood Clinical Care Network is an innovative new provincial program which aims to provide the right care at the right time to those with mood and/or anxiety disorders. Built on a stepped care framework, the program operates via a single front door, consistent screening and assessment, and matching clients to the right level of care.

The Clinical Operations Manager, Mind & Mood Clinical Care Network, reporting to the Program Director, is responsible for the clinical leadership, day-to-day operations, and clinical development of the Mind & Mood Clinical Care Network. This role oversees an interdisciplinary outpatient mental health service focused on assessment, treatment, and continuity of care for individuals experiencing mood, anxiety and related mental health concerns. The Clinical Operations Manager ensures services are delivered in alignment with organizational priorities, legislative and privacy requirements, and evidence-informed, trauma-informed, and culturally safe practices.

Duties And Responsibilities

Clinical and Professional Leadership

Provide clinical leadership and oversight for the Mind & Mood Clinical Care Network, including supervision and collaborative leadership with psychiatrists, family physicians and other mental health professionals.
Ensure clinical services meet professional, ethical, and regulatory standards and align with best and emerging practices in mental health care.
Collaborate with the Medical Director to develop and ensure compliance with clinic policies and procedures.
Support case consultation, clinical decision-making, and service planning across interdisciplinary teams.

Day-to-Day Operations and Service Delivery

Oversee daily clinic operations to ensure efficient, coordinated, and client-centred service delivery.
Directly supervise the Administrative Support Coordinator, including workload management, coaching, issue management, and performance management.
Ensure effective scheduling, clinic flow, and coordination of appointments across service streams.
Oversee intake, triage, waitlists, and client allocation processes to ensure timely, equitable, and transparent access to services.

Intake, Navigation, and Client Advocacy

Provide leadership for intake and navigation functions to ensure clients receive clear information, appropriate referrals, and coordinated access to services.
Support advocacy and navigation of community, health system, and internal resources for individuals accessing services.
Ensure client-facing processes are trauma-informed, culturally safe, and responsive to diverse needs.

Information Management, EMR Systems, and Privacy

Provide operational oversight of EMR systems and related clinical and administrative workflows.
Ensure accurate, timely, and consistent documentation practices across the clinic.
Ensure privacy, confidentiality, and security of client records in compliance with legislation, organizational policy, and professional standards.
Lead system improvements related to intake, scheduling, reporting, and data quality.

Program Development, Integration, and Policy

Lead the development, implementation, and refinement of clinic policies, procedures, and operational guidelines.
Support integration of the Mind & Mood Clinical Care Network within organizational programs and referral pathways.
Contribute to service planning, program expansion, and continuous quality improvement initiatives.
Manage future implementation of mental health supports in alignment with the Mind and Mood service model.

Evaluation, Reporting, and Promotion

Oversee evaluation of clinical services and operational performance to inform quality improvement and decision-making.
Prepare and contribute to regular reports for leadership, funders, and internal stakeholders.
Support internal and external promotion and communication of clinic services in collaboration with organizational teams.

Qualifications And Experience

Education & Experience

Master’s degree in a relevant clinical or health administration discipline.
Minimum of 5–7 years of progressive clinical experience, including leadership or management responsibilities.
Experience supervising regulated health professionals; experience working alongside psychiatrists is an asset.
Experience running a clinic or clinical program that provided direct care for community members seeking mental health support.

Knowledge, Skills, And Abilities

Strong understanding of mental health service delivery systems and interdisciplinary models of care.
Demonstrated ability in clinical leadership, operational oversight, and staff supervision.
Experience with intake systems, waitlist management, EMR platforms, and privacy legislation.
Strong financial acumen, communication, and interest holder engagement skills.
Ability to manage complexity, competing priorities, and evolving service demands.
Solid project management experience, including project planning, resource, and financial management along with effective communication skills for successful project delivery.
Solid leadership skills with the ability to lead, motivate, resolve conflict, and lead a high performing team in a unionized environment.
Flexibility and ability to thrive in an environment with constantly changing conditions and competing deadlines.
Knowledge of systemic inequities related to gender, sex, race, Indigeneity, (dis)ability, substance use, and other aspects of a person’s identity.
Demonstrated experience communicating in a trauma-informed and culturally safe way.

Our key values and principles

The Clinical Operations Manager consistently conduct themselves in alignment with CMHA BC’s Core Values of:

Inclusive
Proactive
Compassionate
Steadfast
Collaborative

WORKING CONDITIONS

This is a full-time temporary position, and work hours are from 8:30 am to 4:30 pm Monday through Friday.
The role is available as a mostly remote position, with occasional travel to downtown Vancouver required.
The Clinical Operations Manager is an excluded role subject to the compensation reference plan of Health Employers Association of BC.
Some on-call may be required where clinic hours exceed the managers’ regular work schedule.
Salary Range: $78,149.00 - $112,340.00
Typical Hiring Range: $95,733.00 - $104,000.00
In determining salary, CMHA BC considers many factors including the successful candidate’s skillset and experience as well as internal equity. The final salary offer will be at CMHA BC’s sole discretion.

How To Apply

Please submit your resume along with a cover letter, clearly documenting how you satisfy the requirements outlined in this job posting to https://cmhabc.bamboohr.com/careers/114 by 5 p.m. November 09, 2026. We regret that only shortlisted candidates will be contacted to schedule an interview.

For more information about CMHA, BC Division, visit our website at www.cmha.bc.ca.

CMHA, BC Division is committed to our workforce reflecting the diversity of the communities within which we work. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff. Personal experience with mental illness and or addiction, either through self or a loved one, is an asset.

About Us

Founded in 1918, The Canadian Mental Health Association (CMHA) is a national charity that helps maintain and improve mental health for all Canadians. As the nation-wide leader and champion for mental health and addiction, CMHA helps people access the community resources they need to build resilience and support recovery from mental illness and/or addiction.

We respectfully acknowledge xʷməθkʷəy̓ əm (Musqueam), Skwxwú7mesh (Squamish), səlilwətaʔɬ (TsleilWaututh), Lkwungen (Songhees) and Wyomilth (Esquimalt) peoples on whose traditional, unceded lands the CMHA BC offices are located

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More about this job

Responsibilities

Lead clinical practice and day-to-day operations for the Mind & Mood Clinical Care Network, including interdisciplinary clinical oversight, staff supervision, intake, scheduling, and client access. Develop and improve clinic policies, EMR workflows, privacy practices, service integration, and evaluation and reporting processes.

Requirements

Requires a master’s degree in a relevant clinical or health administration discipline and 5–7 years of progressive clinical experience, including leadership or management responsibilities. Candidates should have experience supervising regulated health professionals and operating a community mental health clinic, along with strengths in clinical operations, project and financial management, privacy, and trauma-informed, culturally safe communication.

Skills

Clinical Leadership
Clinic Operations
Interdisciplinary Team Leadership
Staff Supervision
Mental Health Service Delivery
Intake and Triage
Waitlist Management
Client Navigation and Advocacy
Electronic Medical Record Systems
Privacy and Confidentiality Compliance
Quality Improvement
Project Management
Financial Management
Stakeholder Engagement
Trauma-Informed Practice
Culturally Safe Practice

Visa sponsorship

Not detected in the job text

Keywords

Mental Health Care
Mood Disorders
Anxiety Disorders
Stepped Care
Outpatient Clinical Services
Clinical Leadership
Interdisciplinary Care
Psychiatry
Intake and Triage
Waitlist Management
Client Navigation
Electronic Medical Records
Privacy Legislation
Clinical Documentation
Trauma-Informed Care
Culturally Safe Practice
Quality Improvement
Program Development
Service Integration
Evaluation and Reporting
Project Management
Financial Management
Unionized Environment
Community Mental Health

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