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Added 48 mins ago
Shelter Resource Worker
Lookout Housing and Health Society
Duncan, BC
Refer guests to a variety of community services
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…ranging from 1200 to 4000, providing comprehensive healthcare services to the community. The successful candidate will be responsible for providing high-quality medical care to our…
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Part-time
Located within a well-established, multigenerational community with a strong patient base
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Ladner, BC
- Full-time
…Family Physician to join our team. We are building a vibrant, community-focused clinic offering comprehensive primary care alongside a range of allied health services. They offer: A modern,…
Added 1 hour ago
NS
Manager, Financial Reporting
Nova Scotia Power
Halifax, NS
- Full-time
Are you a financial reporting leader who thrives in a fast-paced, highly regulated environment? As Manager, Financial Reporting, you will play a critical role in ensuring the integrity,…
Added 1 hour ago
NS
Distribution Asset Strategy Engineer
Nova Scotia Power
Halifax, NS
- Full-time
Reporting to the Manager, Asset Performance, the Distribution Asset Strategy Engineer is responsible for the development, implementation, and continuous improvement of distribution asset…
Added 1 hour ago
Pharmacy Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
…Victoria General Hospital, WRHA corporate programs, and WRHA community health…
Added 2 hours ago
N
Software Engineer 4 - Kubernetes AI Platform Engineering
Nutanix
Vancouver, BC
- $151,000 to $227,000 CAD / year
- Full-time
…upgrades, patching, maintenance, and security. The technology and community in this industry are growing fast, new applications and solutions are coming to the market every day, new…
Added 2 hours ago
PV
Practice Manager
P3 Veterinary Partners
Kamloops, BC
- Full-time
P3 Veterinary Partners in Kamloops is seeking an enthusiastic full-time Practice Manager to join our amazing team. The Practice Manager will provide onsite leadership and oversight of the…
Added 2 hours ago
RC
Recreation Aide
Retirement Concepts
Courtenay, BC
- $29.62 to $31.4 CAD / hour
- Temporary
Actively participates in orientation of new staff, community programs, meetings, committees and educational in-services.
Added 2 hours ago
RC
Lead Cook
Retirement Concepts
Courtenay, BC
- Temporary
The Lead Cook reports to the Head Chef/ Support Services Manager or designate is responsible for the day to day operations of the kitchen and the preparation of nourishing, and visually…
Added 2 hours ago
RC
Server
Retirement Concepts
Courtenay, BC
- $25.82 CAD / hour
- Full-time
The Server reports to the Support Services Manager and/or designate and performs all aspects of service in the dining room, resident lounges and room service for residents, guests, and the…
Added 2 hours ago
RC
Recreation Aide
Retirement Concepts
Courtenay, BC
- $27.92 CAD / hour
- Temporary
Actively participates in orientation of new staff, community programs, meetings, committees and educational in-services.
Added 2 hours ago
C
Maintenance & Asset Manager
Connective
Kamloops, BC
- Full-time
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
Added 2 hours ago
NS
Distribution Asset Strategy Engineer
Nova Scotia Power
Halifax, NS
- Full-time
Reporting to the Manager, Asset Performance, the Distribution Asset Strategy Engineer is responsible for the development, implementation, and continuous improvement of distribution asset…
Added 2 hours ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…This is an on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a…
Added 2 hours ago
NS
Manager, Financial Reporting
Nova Scotia Power
Halifax, NS
- Full-time
Are you a financial reporting leader who thrives in a fast-paced, highly regulated environment? As Manager, Financial Reporting, you will play a critical role in ensuring the integrity,…
Added 2 hours ago
Rehabilitation Aide (Rehabilitation Assistant)
Winnipeg Regional Health Authority
Erickson, MB
The Rehabilitation Aide is a member of a multidisciplinary team whose intervention services are provided in a Prairie Mountain Health (PMH) facility, the client’s home or community…
Added 2 hours ago
Registered Psychiatric Nurse/ Registered Nurse (N2) - PY2 Psychealth GTU
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 2 hours ago
Administrative Assistant
Winnipeg Regional Health Authority
Brandon, MB
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 2 hours ago
Community Mental Health Worker
Winnipeg Regional Health Authority
Dauphin, MB
The Community Mental Health Worker (CMHW) provides mental health service to residents of Prairie Mountain Health, and may be based in both community and facility settings. As a member of…
Added 2 hours ago
RC
Night Houseman
Retirement Concepts
Courtenay, BC
- $25.82 CAD / hour
- Temporary
The Night Houseman reports to the Support Services Manager and/or designate and is responsible for the night janitorial and security duties at the community. This role maintains the…
Added 2 hours ago
RC
Housekeeper
Retirement Concepts
Courtenay, BC
- $25.82 CAD / hour
- Temporary
The Housekeeper reports to the Support Services Manager and/or designate and performs all aspects of cleaning duties in the community to maintain the established standards for sanitation,…
Added 2 hours ago
Health Care Aide - Cardiology Input Unit -5A/6A/PRU
Winnipeg Regional Health Authority
Winnipeg, MB
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a…
Added 2 hours ago
Community Mental Health Worker
Winnipeg Regional Health Authority
MB · To Be Determined, MB
The Community Mental Health Worker (CMHW) provides mental health service to residents of Prairie Mountain Health, and may be based in both community and facility settings. As a member of…

CMHA Calgary

Community Navigator

Calgary, AB, Canada

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Job details

Apply by: Nov 27, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 28, 2026

Original job description

Description

POSITION TITLE: Community Navigator

DEPARTMENT: Community Programs

POSITION TYPE: Permanent, Full-Time

HOURS OF WORK: 35 hours per week

REPORTS TO: Senior Manager - Community Programs

POSITION SUMMARY: The Community Navigator serves as a compassionate and knowledgeable gateway for individuals and families seeking support for mental health and/or substance use concerns. The Community Navigator plays a pivotal role in helping community members understand and access a wide range of services, offered both within CMHA Calgary and through external agencies and organizations. As a key connector, this role ensures individuals are supported in finding relevant resources, tailored to each individual's unique needs, while fostering greater access to mental health and wellness supports across the community.

Key Service Responsibilities And Specific Accountabilities

Provide accessible, person-centered support to individuals and loved ones seeking mental health or substance use services, by offering informed guidance on CMHA Calgary programs, as well as external services within the broader community.
Serve as a central point of contact and provide support to community members, and CMHA Calgary clients and staff, to determine appropriate service referrals internally and/or to external organizations, while empowering individuals to make informed choices about their care and support pathways.
Collaborate with internal CMHA Calgary teams and community partners to identify and offer targeted in-service workshops on a variety of social support topics, and ensure seamless learning opportunities and connection points between organizations.
Participate as a CMHA Calgary representative in community partnership committees, action tables and working groups, and act as a liaison for other organizations to connect with about services and programs available to assist their clients through CMHA Calgary.
Stay current with up-to-date knowledge of local mental health, addiction, and social support resources, and maintain a network of referral pathways and relationships with community organizations.
Represent CMHA Calgary at wellness fairs, facilitate learning sessions, and host tours for clients and groups who are interested in learning more about program offerings.
Maintain program data entry in a manner that is timely and meets established agency standards.
Engage in short-term project development or other duties as required to support the success of the role and organization.

Qualifications And Skills

Undergraduate degree in a human services field (e.g., psychology, social work, education, nursing, sociology).
Minimum of three (3) years' professional experience in the mental health field.
Certification in Applied Suicide Intervention Skills Training (ASIST) and experience supporting individuals in crisis or with suicidal ideation.
Non-Violent Crisis Intervention (NVCI), CPR and First Aid training are considered assets.
Thorough understanding of issues related to mental health, community services, and offering support for people with lived experience of mental health and/or addiction concerns.
Strong collaborative and relationship-building skills with key stakeholders and community groups.
Demonstrated ability to build trusting relationships with individuals from a variety of backgrounds,
Cultural competency in working with diverse groups.
Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Zoom.
Facilitation skills with a deep commitment to the recovery model, harm reduction philosophy, strengths-based empowerment approaches, and solid upstream prevention and promotion thinking.
Demonstrated competence in verbal, written, and computer-based communication styles.
Effective conflict resolution, problem-solving, and decision-making skills.
Approachable, accessible, and facilitates cooperation.
Works effectively both independently and in a team environment.
Excellent time management, with the ability to handle multiple priorities. A high level of initiative, self-motivation, and self-management.

Additional Requirements

A valid driver’s license and/or access to reliable transportation, and a willingness to travel across Calgary and surrounding communities regularly for program delivery is required.
Ability to work flexible hours including daytime, evenings, and weekends is required.
This role requires a balance between client engagement, verbal communication, and computer-based work, and the ability to manage multiple and competing priorities.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a thorough list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.

As a member of our frontline team, you may be exposed to emotionally charged and high-stress situations. It is essential that you demonstrate resilience, sound judgment, emotional regulation, and the ability to maintain composure and professionalism under pressure.

CMHA Calgary operates CCTV equipment on its premises for safety and security purposes. All employees may be subject to video monitoring while on site.

CMHA Calgary is a smoke-free work environment, there may be occasional exposure to second-hand smoke from designated smoking areas nearby.

APPLICATION INFORMATION

Application closing date: The posting will remain active on the website until the positions are filled.

Candidates meeting the above criteria who wish to apply for this exciting opportunity should email their cover letter and resume to Human Resources at careers@cmha.calgary.ab.ca

Please include the reference #10282026-CN in your email subject line of your application.

We thank all applicants for their interest, however, only those considered for an interview will be contacted.

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More about this job

Responsibilities

Guide individuals and families in accessing mental health, substance use, and social support services through CMHA Calgary and community organizations, and coordinate appropriate referrals. Build relationships with community partners, deliver workshops and learning sessions, represent the organization at community events, and maintain timely program data.

Requirements

Requires an undergraduate degree in a human services field and at least three years of professional experience in mental health, along with ASIST certification and experience supporting people in crisis or with suicidal ideation. Candidates should have strong collaboration, cultural competency, facilitation, communication, and organizational skills; a valid driver’s license or reliable transportation, regular travel, and flexible availability are also required.

Skills

Mental Health Support
Substance Use Support
Service Navigation
Referral Coordination
Crisis Support
Applied Suicide Intervention Skills Training (ASIST)
Community Partnership Development
Relationship Building
Cultural Competency
Workshop Facilitation
Conflict Resolution
Problem-Solving
Communication
Time Management
Microsoft Office
Zoom

Visa sponsorship

Not detected in the job text

Keywords

Mental Health
Substance Use
Community Navigation
Community Programs
Service Referrals
Resource Navigation
Crisis Support
Suicidal Ideation
Applied Suicide Intervention Skills Training (ASIST)
Non-Violent Crisis Intervention (NVCI)
CPR
First Aid
Recovery Model
Harm Reduction
Strengths-Based Empowerment
Prevention and Promotion
Community Partnerships
Workshop Facilitation
Cultural Competency
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Zoom
Program Data Entry
Conflict Resolution
Calgary

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