Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
TM
Customer Retention Specialist - Quebec Zone/Spécialiste, Rétention de la Clientèle – Zone du Québec
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
3+ years of experience in Retail Customer Experience - automotive operations
Added 2 mins ago
R
Operations Specialist- EN
RBC
Montreal, QC
- Full-time
As an Operations Specialist with the RESP, RDSP Registered Education Savings Plans (RESP)Registered Disability Savings Plan (RDSP)and TFSA ( Tax Free Savings Account Investment )…
Added 2 mins ago
CW
Billing and Collections Specialist
Clark Wilson LLP
Vancouver, BC
- Full-time
Clark Wilson LLP seeks a meticulous Billing and Collections Specialist to enhance our esteemed billing and collections department team. Reporting to the Manager of Finance, Billing and…
Added 17 mins ago
N
IT Support Specialist - Onsite
Nucleus
Vancouver, BC
- Full-time
The successful candidate must have experience supporting Mac users in a business setting · Must have experience with Microsoft 365 and Azure administration
Added 17 mins ago
M
Solution Specialist (Pre-Sales), Sage Intacct
MNP
Markham, ON · ON · Toronto, ON · Burlington, ON · Mississauga, ON
- Full-time
Make an impact with our Client Services team as a Solution Specialist, Sage Intacct. In this role, you’ll combine your Sage Intacct expertise, commercial mindset, and passion for solving…
Added 32 mins ago
S
Spécialiste de la croissance de catégories, COP / Category Growth Specialist, COP
Sysco
Montreal, QC · Sysco Grand Montreal
- Full-time
…cibles d’affaires assignées tout en rehaussant l’expérience client. Cela se fera en maintenant les certifications requises propres à l’industrie et à la catégorie, et en assurant la vente…
Added 32 mins ago
Professional Banking Specialist, Business Banking
Scotiabank
Toronto, ON
The Professional Banking Specialist is part of a national team responsible for delivering holistic advice and Business Banking solutions for the profitable growth of existing and new high…
Added 47 mins ago
OR
Senior Specialist Inventory Management
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking a Senior Specialist, Inventory Management. Reporting to the Senior Manager Operations & Planning, our ideal candidate is responsible for inventory planning and health for…
Added 47 mins ago
Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
Join the Insurance Business Development team, in the Senior Specialist, Client Relations position. In this role, you will draw on your extensive knowledge of homeowner mortgage loan…
Added 47 mins ago
Bilingual Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Insurance Business Development team, in the Senior Specialist, Client Relations position. In this role, you will draw on your extensive knowledge of homeowner mortgage loan…
Added 47 mins ago
IA
Senior Creative Lead / Head of Creative
inBeat Agency
Remote, Canada
- Full-time
- Remote
Partner with the Managing Director and Operations on processes, tools and handoffs between teams
Added 47 mins ago
SH
Customer Success Specialist
Staffy Health Inc.
Toronto, ON
- Part-time
Applicants must have access to their own smartphone, laptop / computer and reliable wifi
Added 47 mins ago
MP
Data Transformation Specialist
Manitoba Public Insurance
Winnipeg, MB
- Full-time
Reporting to the Manager, Data Science & Operations, the Data Transformation Specialist will help build, scale, and maintain MPI’s business intelligence and data science platform. The role…
Added 1 hour ago
SR
Senior Project Accountant
STRIVE Recruitment Inc.
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology.…
Added 1 hour ago
RE
DER Specialist
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Location: Mississauga, ON (hybrid, 3 days in office)
Added 1 hour ago
Time and Attendance Specialist
Dumas
Timmins, ON
The Time and Attendance Specialist will work collaboratively with Operations and the Dumas Payroll Team to ensure all time & absenteeism data is complete and correct. Reporting to the…
Added 1 hour ago
HL
Training Specialist
High Liner Foods
Lunenburg, NS
- Full-time
Based within our production facility at Lunenburg, the Training Specialist serves as a primary point of contact for all personnel training and is responsible for coordinating,…
Added 1 hour ago
A
Nuclear - Technical Specialist
AECOM
Markham, ON
- $111,000 to $145,000 CAD / year
- Full-time
AECOM is looking for a Technical Specialist - Nuclear Operations in the Bruce County area to work with the Nuclear team. This is a new position which requires full-time on-site presence.
Added 1 hour ago
CB
Platform Developer
Canadian Bank Note Company
Ottawa, ON
- $74,000 to $93,000 CAD / year
- Full-time
…secure, and reusable platform capabilities that support multiple client deployments while maintaining governance, reliability, and developer…
Added 2 hours ago
LC
Child Support Specialist
Langlade County Government
Legal, AB
- Internship
Executes agency cash-handling operations by receiving, posting, and remitting direct child support payments and fees in compliance with county financial policies and state accounting…
Added 2 hours ago
CD
Specialist, Intervenor
CNIB Deafblind Community Services
Saskatoon, SK
- $25.97 CAD / hour
- Part-time
A Specialist, Intervenor covers a broad range of duties and responsibilities, including acting as a communicator and sighted guide to individuals with a combined loss of hearing and sight,…
Added 2 hours ago
CB
Platform Developer
Canadian Bank Note Company, Limited
Ottawa, ON
- $74,000 to $93,000 CAD / year
- Full-time
…secure, and reusable platform capabilities that support multiple client deployments while maintaining governance, reliability, and developer…
Added 2 hours ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Brossard, QC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all…
Added 2 hours ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they…
Added 2 hours ago
C
Client Engagement Associate
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

CMHC - SCHL

Bilingual Senior Specialist, Client Relations

Toronto, ON, Canada
Ottawa, ON, Canada
Montreal, QC, Canada

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

Apply on careers.cmhc-schl.gc.ca About employer

Applications open in a new tab.

Job details

Pay: Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.
Apply by: Nov 26, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Requisition ID: 12665

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Toronto (ON); Montreal (QC); Ottawa (ON)

Travel Requirement: Frequent

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.

Learn more about our commitment to diversity and inclusion

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

Accrued vacation.
Annual individual performance bonus.
Group insurance coverage to support your well-being from day one.
Support towards your personal and professional growth with training, mentorship and more.
While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Insurance Business Development team, in the Senior Specialist, Client Relations position. In this role, you will draw on your extensive knowledge of homeowner mortgage loan insurance (HO MLI) policy and lender operations to provide strategic thought leadership, advice and enablement to the National Key Account Manager and regional teams. You will support the development, communication and cascade of lender strategic plans into coordinated regional activities, serving as a key liaison with internal partners to align priorities, resolve operational issues and strengthen the client experience.

This is a temporary position with a duration of 18 months.

What you'll do:

Support the National Key Account Manager in developing and monitoring lender strategic plans aligned with corporate priorities, client needs and market intelligence, and coordinate their cascade into regional engagement plans, activities and key performance indicators.
Provide strategic thought leadership by synthesizing lender insights, business performance, client feedback and competitive trends into actionable recommendations that inform account priorities, business development opportunities and the client experience.
Provide guidance on HO MLI policies, products and operational requirements, working with internal subject-matter experts to support consistent interpretation, address complex inquiries and identify process or program improvements.
Liaise with lender head office and operational contacts to understand mortgage origination and insurance workflows, identify recurring needs and coordinate solutions that support consistent national practices and effective service delivery.
Coordinate planning, business reviews and follow-up with the National Key Account Manager and regional teams, clarifying actions, responsibilities and timelines, monitoring progress and escalating risks or barriers to implementation.
Serve as a liaison with internal policy, underwriting, operations and other business partners to align lender initiatives, resolve complex or sensitive issues and communicate client needs and emerging risks.
Develop coordinated communications, briefing materials, tools and training that equip the National Key Account Manager and regional teams to communicate lender priorities, implement initiatives and share knowledge consistently.
Provide coaching and advisory support to national and regional teams, sharing HO MLI expertise and best practices and bringing regional feedback into national planning to strengthen execution and continuous improvement.

What you should have:

An undergraduate degree in a field relevant to real estate (e.g., business administration, finance, economics, or commerce), or an equivalent combination of education and experience.
A minimum of seven (7) years of relevant experience in client relationships and operations.
Comprehensive knowledge of HO MLI policies, products and operational requirements, and strong understanding of lender mortgage origination, underwriting and insurance processes.
Strong strategic thinking and analytical skills, with the ability to synthesize client insights, market intelligence, and performance data into practical advice and recommendations.
Superior written and verbal communication skills in both official languages (English and French), including the ability to influence and negotiate; able to deliver clear, persuasive presentations and gain acceptance of proposals or plans.
The ability to build effective relationships with lender contacts and internal partners, facilitate cross-functional collaboration, and provide coaching and advisory support to national and regional teams.
Superior problem-solving skills and sound judgment in resolving complex policy and operational issues and identifying risks requiring escalation.
Strong planning and coordination skills, with the ability to translate strategic priorities into actionable plans and manage concurrent initiatives in ambiguous, fast-paced environments.

It would be great if you also had:

An MBA, PMP, Lean Six Sigma designation, or experience in residential mortgage lending, national account planning or operational improvement initiatives.
Extensive working knowledge and experience with CRM and Dynamics 365.

Posting closing date: Note, the competition will remain active until filled.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

Apply on careers.cmhc-schl.gc.ca About employer

More about this job

Responsibilities

Support the National Key Account Manager in developing lender strategies and coordinating their implementation with regional teams, using client insights, market intelligence, and performance data to guide priorities. Advise on homeowner mortgage loan insurance policies and operations, coordinate solutions with lenders and internal partners, and develop communications, training, and coaching to improve service and execution.

Requirements

Requires an undergraduate degree relevant to real estate or an equivalent combination of education and experience, at least seven years of relevant client relationship and operations experience, and comprehensive knowledge of homeowner mortgage loan insurance and lender processes. Candidates must have strong strategic, analytical, communication, relationship-building, problem-solving, and coordination skills, and be proficient in English and French; an MBA, PMP, Lean Six Sigma designation, relevant lending or improvement experience, and Dynamics 365 experience are assets.

Skills

Strategic Planning
Mortgage Loan Insurance
Lender Operations
Mortgage Origination
Underwriting
Business Development
Market Intelligence Analysis
Performance Analysis
Policy Interpretation
Problem-Solving
Risk Management
Cross-Functional Collaboration
Communication and Presentation
Negotiation and Influence
Planning and Coordination

Benefits

Accrued Vacation
Annual Individual Performance Bonus
Group Insurance Coverage
Training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Origination
Mortgage Underwriting
Lender Operations
Client Relations
National Account Planning
Strategic Planning
Business Development
Market Intelligence
Client Feedback
Performance Indicators
Policy Interpretation
Operational Improvement
Cross-Functional Collaboration
Risk Escalation
Communications
Briefing Materials
Training
Coaching
CRM
Dynamics 365
MBA
PMP
Lean Six Sigma
Residential Mortgage Lending

Report this job

Work requirements

Jobs in Canada