Jobs in Canada

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Added 11 mins ago
Branch Manager
First West
Penticton, BC
Mutual fund license required depending on region
Added 11 mins ago
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Customer Service Manager
Galderma
Toronto, ON
- Full-time
The Customer Service Manager will be responsible for leading the Customer Service team in ensuring a seamless ‘Customer Journey’ for both internal and external Galderma customers, including…
Added 11 mins ago
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Conseiller(ère) aux ventes / Sales Consultant
Vanderlande
Quebec, QC
- Full-time
Added 11 mins ago
Business Development Representative - Edmonton
Labatt Breweries of Canada
AB · Edmonton, Alberta
Must hold a valid driver's license · Day shifts Monday to Friday
Added 11 mins ago
Shop Supervisor, Heavy Component Fabrication (9 Open Positions)
BWXT
Cambridge, ON
Manage shop personnel according to collective agreement, maintaining a professional relationship with employees.
Added 12 mins ago
LH
CCR-Care Coordinator
Lifemark Health Group
Squamish, BC
- $19 to $22 CAD / hour
- Internship
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Added 12 mins ago
IT
Optician
IRIS The Visual Group
Victoria, BC
- $28 to $32 CAD / hour
- Full-time
We're seeking a Sales Manager Lead to support and inspire our teams across two thriving locations, IRIS Sidney and IRIS Langford.
Added 27 mins ago
Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
…leadership, advice and enablement to the National Key Account Manager and regional teams. You will support the development, communication and cascade of lender strategic plans into…
Added 27 mins ago
Bilingual Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
…leadership, advice and enablement to the National Key Account Manager and regional teams. You will support the development, communication and cascade of lender strategic plans into…
Added 27 mins ago
MN
Project Manager
Modern Niagara
Burnaby, BC
- Full-time
Excellent communication, leadership, and relationship-building skills.
Added 27 mins ago
EC
Financial Services Associate
East Coast Credit Union
Baddeck, NS
- Full-time
…Associate to join our team in Baddeck! Reporting to the Assistant Manager, the Financial Services Associate acts as a trusted advisor, providing personalized financial solutions to support…
Added 27 mins ago
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Manager, Commercial and Energy Solutions
Pacific Northern Gas Ltd.
Vancouver, BC
- Full-time
Reporting to the Director, Business Development & Stakeholder Relations, the Manager, Commercial and Energy Solutions is responsible for: (i) leading the development and negotiation of…
Added 27 mins ago
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Commercial Credit Analyst
TD
Calgary, AB
- Full-time
Support the Relationship Manager in booking new business by preparing competitive credit packages in the assigned business segment in a timely manner to meet customer needs
Added 27 mins ago
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Personal Banker- Lévis, South Shore of Quebec City
TD
Levis, QC
- Full-time
Added 27 mins ago
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Project Manager, Software Releases
Hexagon
Calgary, AB
- Full-time
This position is based in Calgary, AB or Morton, IL and follows a hybrid work model requiring two days per week in the office
Added 27 mins ago
HE
Sales Manager
Hotel Equities Group, LLC
Vancouver, BC
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dynamic, results-oriented Sales Manager to join our team.
Added 27 mins ago
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Branch Manager
ICONIX Waterworks
Milton, ON
- Other
Must hold a valid driver’s license
Added 27 mins ago
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Business Integration Manager
Experis
Markham, ON
- $115,000 to $145,000 CAD / year
- Full-time
We're partnering with a growing travel technology organization seeking a Business Integration Manager to lead complex client onboarding and integration initiatives within the airline…
Added 42 mins ago
National Client Success Account Manager
Kandor
Mississauga, ON
Guardteck is looking for a National Account Manager to own our most significant national retail relationships across Canada. This is a senior, Toronto-based role with a high executive…
Added 42 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Strathmore, AB
Master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion
Added 42 mins ago
Commercial Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Winkler, MB
Master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion
Added 42 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Leduc, AB · Edmonton, AB
Master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion
Added 42 mins ago
Manager, Financial Planning & Analysis
CAA Niagara Talent Management Team
Thorold, ON
Reporting to the Vice-President, Finance, the Manager, Financial Planning & Analysis leads budgeting, forecasting, multi-year financial planning, and performance analysis across CAA…
Added 42 mins ago
AM
Technical Program Manager - Windows Software Platform Group (1 Year Temporary Contract)
Advanced Micro Devices, Inc
Markham, ON
- Temporary
As the Software Technical Program Manager within the Windows Software Platform Group, you will manage end-to-end ownership and delivery of multiple and concurrent software development…
Added 42 mins ago
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Community General Manager II
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

CMHC - SCHL

Bilingual Senior Specialist, Client Relations

Toronto, ON, Canada
Ottawa, ON, Canada
Montreal, QC, Canada

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

Apply on careers.cmhc-schl.gc.ca About employer

Applications open in a new tab.

Job details

Pay: Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.
Apply by: Nov 26, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Requisition ID: 12665

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Toronto (ON); Montreal (QC); Ottawa (ON)

Travel Requirement: Frequent

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.

Learn more about our commitment to diversity and inclusion

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

Accrued vacation.
Annual individual performance bonus.
Group insurance coverage to support your well-being from day one.
Support towards your personal and professional growth with training, mentorship and more.
While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Insurance Business Development team, in the Senior Specialist, Client Relations position. In this role, you will draw on your extensive knowledge of homeowner mortgage loan insurance (HO MLI) policy and lender operations to provide strategic thought leadership, advice and enablement to the National Key Account Manager and regional teams. You will support the development, communication and cascade of lender strategic plans into coordinated regional activities, serving as a key liaison with internal partners to align priorities, resolve operational issues and strengthen the client experience.

This is a temporary position with a duration of 18 months.

What you'll do:

Support the National Key Account Manager in developing and monitoring lender strategic plans aligned with corporate priorities, client needs and market intelligence, and coordinate their cascade into regional engagement plans, activities and key performance indicators.
Provide strategic thought leadership by synthesizing lender insights, business performance, client feedback and competitive trends into actionable recommendations that inform account priorities, business development opportunities and the client experience.
Provide guidance on HO MLI policies, products and operational requirements, working with internal subject-matter experts to support consistent interpretation, address complex inquiries and identify process or program improvements.
Liaise with lender head office and operational contacts to understand mortgage origination and insurance workflows, identify recurring needs and coordinate solutions that support consistent national practices and effective service delivery.
Coordinate planning, business reviews and follow-up with the National Key Account Manager and regional teams, clarifying actions, responsibilities and timelines, monitoring progress and escalating risks or barriers to implementation.
Serve as a liaison with internal policy, underwriting, operations and other business partners to align lender initiatives, resolve complex or sensitive issues and communicate client needs and emerging risks.
Develop coordinated communications, briefing materials, tools and training that equip the National Key Account Manager and regional teams to communicate lender priorities, implement initiatives and share knowledge consistently.
Provide coaching and advisory support to national and regional teams, sharing HO MLI expertise and best practices and bringing regional feedback into national planning to strengthen execution and continuous improvement.

What you should have:

An undergraduate degree in a field relevant to real estate (e.g., business administration, finance, economics, or commerce), or an equivalent combination of education and experience.
A minimum of seven (7) years of relevant experience in client relationships and operations.
Comprehensive knowledge of HO MLI policies, products and operational requirements, and strong understanding of lender mortgage origination, underwriting and insurance processes.
Strong strategic thinking and analytical skills, with the ability to synthesize client insights, market intelligence, and performance data into practical advice and recommendations.
Superior written and verbal communication skills in both official languages (English and French), including the ability to influence and negotiate; able to deliver clear, persuasive presentations and gain acceptance of proposals or plans.
The ability to build effective relationships with lender contacts and internal partners, facilitate cross-functional collaboration, and provide coaching and advisory support to national and regional teams.
Superior problem-solving skills and sound judgment in resolving complex policy and operational issues and identifying risks requiring escalation.
Strong planning and coordination skills, with the ability to translate strategic priorities into actionable plans and manage concurrent initiatives in ambiguous, fast-paced environments.

It would be great if you also had:

An MBA, PMP, Lean Six Sigma designation, or experience in residential mortgage lending, national account planning or operational improvement initiatives.
Extensive working knowledge and experience with CRM and Dynamics 365.

Posting closing date: Note, the competition will remain active until filled.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

Apply on careers.cmhc-schl.gc.ca About employer

More about this job

Responsibilities

Support the National Key Account Manager in developing lender strategies and coordinating their implementation with regional teams, using client insights, market intelligence, and performance data to guide priorities. Advise on homeowner mortgage loan insurance policies and operations, coordinate solutions with lenders and internal partners, and develop communications, training, and coaching to improve service and execution.

Requirements

Requires an undergraduate degree relevant to real estate or an equivalent combination of education and experience, at least seven years of relevant client relationship and operations experience, and comprehensive knowledge of homeowner mortgage loan insurance and lender processes. Candidates must have strong strategic, analytical, communication, relationship-building, problem-solving, and coordination skills, and be proficient in English and French; an MBA, PMP, Lean Six Sigma designation, relevant lending or improvement experience, and Dynamics 365 experience are assets.

Skills

Strategic Planning
Mortgage Loan Insurance
Lender Operations
Mortgage Origination
Underwriting
Business Development
Market Intelligence Analysis
Performance Analysis
Policy Interpretation
Problem-Solving
Risk Management
Cross-Functional Collaboration
Communication and Presentation
Negotiation and Influence
Planning and Coordination

Benefits

Accrued Vacation
Annual Individual Performance Bonus
Group Insurance Coverage
Training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Origination
Mortgage Underwriting
Lender Operations
Client Relations
National Account Planning
Strategic Planning
Business Development
Market Intelligence
Client Feedback
Performance Indicators
Policy Interpretation
Operational Improvement
Cross-Functional Collaboration
Risk Escalation
Communications
Briefing Materials
Training
Coaching
CRM
Dynamics 365
MBA
PMP
Lean Six Sigma
Residential Mortgage Lending

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Work requirements

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