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Jobs in Canada

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Added 13 hours ago
A
Product Designer (Expert-Level) [AQ-23804]
Aquent
Toronto, ON
- $60 to $63 CAD / hour
- Contract
…thought leadership, strategic advice, and creative direction to senior stakeholders and design peers alike. You won’t just be crafting interfaces; you’ll be leading complex, cross-cutting…
Added 1 day ago
H
Designer
HRVST
Remote, Canada
- $60,000 to $75,000 CAD / year
- Full-time
- Remote
…people behind the brand. Since 2014, HRVST began with a simple mission – to treat every project like our own. What exactly do we do? Everything from ecommerce to brand building, design and…
Added 1 day ago
H
Developer
HRVST
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
…people behind the brand. Since 2014, HRVST began with a simple mission – to treat every project like our own. What exactly do we do? Everything from ecommerce to brand building, design and…
Added 1 day ago
P
BAS Graphics Designer – Building Automation / EBO (GDBA004)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
BAS / Graphics Designer – Building Automation / EBO
Added 2 days ago
K
Sr. UX/UI Designer
Knix
Toronto, ON
- $115,000 CAD / year
- Full-time
We're looking for a Senior UX/UI Designer to own and elevate the end-to-end design quality of our eCommerce experience. This is a high-impact, highly visible role, you'll be the single…
Added 2 days ago
TS
Senior Electrical Designer - Heat Trace
Tetranex Solutions Inc.
Calgary, AB
- Full-time
Currently, Tetranex is seeking a full-time Senior Electrical Designer - Heat Trace.
Added 2 days ago
UO
Senior Learning Designer & Consultant
University of Alberta
Edmonton, AB
- Full-time
We are seeking a Senior Learning Designer & Consultant who is a blend of creative developer, strategic consultant, and project leader. In this role, you will serve as the studio’s lead…
Added 2 days ago
KC
Senior Embedded Software Designer (6+ month Contract)
Kepler Communications Inc.
Canada
- Contract
Our mission is to provide real-time on-orbit connectivity for critical missions, enabling a new era of data-driven intelligence and innovation. With 33 satellites launched to date, Kepler…
Added 2 days ago
K
Organic Social Media Manager
KittySpout
Remote, Canada
- $36,000 to $54,000 USD / year
- Full-time
- Remote
You report to our Influencers & Partnerships Manager and have a designer for bigger creative pieces, but the thinking is yours and you're strong on graphics and short-form video yourself.…
Added 2 days ago
K
Social Media Manager - DTC eCommerce
KittySpout
Remote, Canada
- $36,000 to $54,000 USD / year
- Full-time
- Remote
You report to our Influencers & Partnerships Manager and have a designer for bigger creative pieces, but the thinking is yours and you're strong on graphics and short-form video yourself.…
Added 2 days ago
K
Social Media & Content Manager
KittySpout
Remote, Canada
- $36,000 to $54,000 USD / year
- Full-time
- Remote
You report to our Influencers & Partnerships Manager and have a designer for bigger creative pieces, but the thinking is yours and you're strong on graphics and short-form video yourself.…
Added 2 days ago
K
Social Media Manager - TikTok & Instagram
KittySpout
Remote, Canada
- $36,000 to $54,000 USD / year
- Full-time
- Remote
You report to our Influencers & Partnerships Manager and have a designer for bigger creative pieces, but the thinking is yours and you're strong on graphics and short-form video yourself.…
Added 2 days ago
K
Social Media Manager
KittySpout
Remote, Canada
- $36,000 to $54,000 USD / year
- Full-time
- Remote
You report to our Influencers & Partnerships Manager and have a designer for bigger creative pieces, but the thinking is yours and you're strong on graphics and short-form video yourself.…
Added 2 days ago
D
Senior Product Designer
DuckDuckGo
Remote, Canada
- $178,500 USD / year
- Full-time
- Remote
6+ years of experience in product design roles, including 2+ years in senior-level design positions at significant global consumer brands.
Added 4 days ago
SM
RQ11694 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with a strong financial background and extensive experience in Oracle EPM Cloud solutions, financial consolidation applications, and enterprise…
Added 4 days ago
SM
RQ11694 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with a strong financial background and extensive experience in Oracle EPM Cloud solutions, financial consolidation applications, and enterprise…
Added 4 days ago
SM
RQ11694 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with a strong financial background and extensive experience in Oracle EPM Cloud solutions, financial consolidation applications, and enterprise…
Added 4 days ago
TU
ORCA Learning Designer
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
…other support units across UBC Vancouver campus, the Learning Designer (LD) leads and manages the planning, design, development, implementation, and evaluation of innovative assessment…
Added 4 days ago
UO
ORCA Learning Designer
University of British Columbia
Vancouver, BC · UBCV | Institute for Computing Information and Cognitive Systems / Computer Science Building (ICCS)
- $7,727.33 to $11,112 CAD / month
- Full-time
…other support units across UBC Vancouver campus, the Learning Designer (LD) leads and manages the planning, design, development, implementation, and evaluation of innovative assessment…
Added 4 days ago
VS
Level Designer
Velan Studios
Remote, Canada
- Full-time
- Remote
Are you a level designer with experience building 3D-levels across varied genres? Do you have a passion for building compelling game levels that challenge players through unique layouts,…
Added 4 days ago
VS
Level Designer
Velan Studios, Inc.
Toronto, ON
- Full-time
Are you a level designer with experience building 3D-levels across varied genres? Do you have a passion for building compelling game levels that challenge players through unique layouts,…
Added 4 days ago
SM
RQ11694 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with a strong financial background and extensive experience in Oracle EPM Cloud solutions, financial consolidation applications, and enterprise…
Added 5 days ago
SM
RQ11694 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with a strong financial background and extensive experience in Oracle EPM Cloud solutions, financial consolidation applications, and enterprise…
Added 5 days ago
SM
RQ11694 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with a strong financial background and extensive experience in Oracle EPM Cloud solutions, financial consolidation applications, and enterprise…
Added 5 days ago
HS
CA Senior Designer
Henry Schein Canada
Concord, ON
- Full-time
Bring together technical design, creativity and client collaboration as a Senior Designer with Henry Schein Canada. You’ll help transform medical and dental practice environments into…

CMHC - SCHL

Bilingual Senior Specialist, ServiceNow ITSM Developer

Toronto, ON, Canada
Ottawa, ON, Canada
Montreal, QC, Canada

Salary: Our salaries generally range from $ 104,180.28 to $ 130,225.36 and are based on qualifications and experience.

Apply About employer

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Job details

Pay: Salary: Our salaries generally range from $ 104,180.28 to $ 130,225.36 and are based on qualifications and experience.
Apply by: Nov 28, 2026
Experience: At least 7+ years of hands-on ServiceNow development experience, with at least 3 years supporting and enhancing ITSM implementations.
Posting language: English
Posted: Sep 18, 2026

Original job description

Job Requisition ID: 12379

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Montreal (QC); Ottawa (ON); Toronto (ON)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Security Requirement: Secret

Salary: Our salaries generally range from $ 104,180.28 to $ 130,225.36 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

Annual Paid vacation.
Annual individual performance incentive.
Defined benefit pension plan.
Comprehensive group insurance plan to support your well-being from day one.
Support towards your personal and professional growth with training, mentorship and more.
An inclusive workplace culture and environment.
While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

Members of the following employment equity deserving groups will be prioritized for this job: Indigenous Peoples

About the role

Join the Infrastructure and Operations team, in the Bilingual Senior Specialist, ServiceNow ITSM Developer position. We are seeking a highly skilled Senior Specialist, ServiceNow ITSM Developer to lead the design, development, enhancement, and support of our ServiceNow platform. The ideal candidate will possess deep expertise in the ServiceNow ITSM suite and have a proven track record of designing, developing, and optimizing service management solutions in complex enterprise environments.

They will play a key role in improving Incident, Problem, Change, Request, Knowledge, and Service Catalog processes while driving automation, operational excellence, and continuous service improvement across the organization.

What you should have:

Serve as the lead developer and technical SME for the ServiceNow ITSM platform, providing architecture guidance, enforcing development standards, and ensuring alignment with ITIL best practices and business objectives.
Design, develop, implement, and support solutions across core ITSM processes, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and Service Level Management (SLA).
Lead the technical design, configuration, customization, and integration of ServiceNow solutions using best-practice development methodologies and platform capabilities.
Partner with IT Operations, Service Desk, Infrastructure teams, business stakeholders, and process owners to optimize, automate, and continuously improve service management workflows.
Configure and enhance Service Catalog items, record producers, approval workflows, fulfillment processes, business rules, client scripts, UI policies, Flow Designer workflows, and integrations.
Develop and maintain advanced automations, custom applications, APIs, and integrations to improve operational efficiency, reduce manual effort, and support enterprise service management requirements.
Provide technical leadership through code reviews, solution design reviews, mentoring of junior developers, troubleshooting complex issues, and ensuring adherence to platform governance and development standards.
Drive ITSM maturity and continual service improvement initiatives through process analysis, platform optimization, performance analytics, reporting, dashboard development, SLA monitoring, and implementation of scalable, supportable solutions aligned with ITIL standards.

What you should have:

A bachelor's degree in Computer Science, Information Technology, or a related field.
At least 7+ years of hands-on ServiceNow development experience, with at least 3 years supporting and enhancing ITSM implementations.
A strong understanding of ITIL framework and IT Service Management best practices.
A demonstrated experience implementing and customizing ServiceNow ITSM modules including Incident Management, Problem Management, Change Management, Request Management, Knowledge Management, and Service Catalog.
An experience designing and automating end-to-end ITSM workflows and service delivery processes.
A strong knowledge of SLA management, reporting, service request fulfillment, and operational support models.
Experience leading enterprise-scale ITSM transformation or optimization initiatives.
Experience with ServiceNow Performance Analytics and reporting capabilities.

It will be great if you also had:

An ITIL Foundation Certification or higher.
A ServiceNow Certified System Administrator (CSA).
A ServiceNow Certified Application Developer (CAD).
A ServiceNow Certified Implementation Specialist (CIS).
Additional ServiceNow module certifications considered an asset.

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

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More about this job

Responsibilities

The Senior Specialist will lead the design, development, and optimization of the ServiceNow ITSM platform to drive operational excellence. They will collaborate with cross-functional teams to automate workflows, enforce development standards, and ensure alignment with ITIL best practices.

Requirements

Candidates must hold a bachelor's degree in Computer Science or a related field and possess at least 7 years of hands-on ServiceNow development experience. A strong understanding of ITIL frameworks and experience with ITSM module customization are essential for this role.

Skills

ServiceNow
ITSM
ITIL
Incident Management
Problem Management
Change Management
Service Catalog
Workflow Automation
Performance Analytics
Technical Architecture
API Integration
Service Level Management
System Administration
Application Development
Governance
Mentoring

Benefits

Annual paid vacation
Annual individual performance incentive
Defined benefit pension plan
Training and mentorship
Inclusive workplace culture

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITIL
Incident Management
Problem Management
Change Management
Service Catalog
Flow Designer
Performance Analytics
API
Automation
Governance
CSA
CAD
CIS
Infrastructure
Operations
SLA
Enterprise Architecture
Service Delivery

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