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Added 6 mins ago
R
Analyst, QC Microbiology (12:00 PM - 9:00 PM)
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
- Full-time
Must have the ability to effectively understand, read, write, communicate, and follow instructions in the English language
Added 6 mins ago
R
Analyst, QC Microbiology (6:00 PM - 3:00 AM)
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
- Full-time
Must have the ability to effectively understand, read, write, communicate, and follow instructions in the English language
Added 6 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Melville, SK
- Full-time
Job Description: The Registered Nurse will be responsible for the assessment, planning, implementation and evaluation of patient care. The Registered Nurse is responsible for promoting the…
Added 6 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Melville, SK
- Part-time
Job Description: The Registered Nurse will be responsible for the assessment, planning, implementation and evaluation of patient care. The Registered Nurse is responsible for promoting the…
Added 6 mins ago
Cost control manager
Pomerleau
Montreal, QC
…of the Major Projects Control Department, the Cost Control Manager plays a key role in the financial management and performance monitoring of major…
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Software Developer
Priceline
Toronto, ON
- Full-time
· Shape user stories, test cases and acceptance criteria with the Product Manager on your team before development starts.
Added 6 mins ago
District Manager (Rivière-du-Loup)
Dollarama
Mont-Royal, QC · Quebec, QC · Ville de Québec, QC
The candidate must have a proven track record of outstanding performance as a Store Manager;
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Conseiller(ère) aux ventes / Sales Consultant
Vanderlande
Quebec, QC
- Full-time
Added 6 mins ago
FS
FPGA Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
Provide technical insight to customers during the pre-sales and implementation phase of projects
Added 6 mins ago
Manager, Community Health and Support Services
Winnipeg Regional Health Authority
Winnipeg, MB
…leadership opportunity for you to join our dynamic team as the Manager, Counselling Services. In this position you will play an integral role in helping us realize our vision of engaged and…
Added 6 mins ago
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Senior Construction Manager
Stantec
Edmonton, AB
- Full-time
…practices, and reviewing contract documents for preparation and implementation of construction phase construction management…
Added 6 mins ago
Associate Director OR Senior Manager - Data Strategy & Data-Enabled Solutions - Vancouver
EY
Vancouver, BC
EY’s Canada Tax & Law Technology Group (CTTG) is seeking an experienced Associate Director / Senior Manager, Data Strategy & Data-Enabled Solutions to help define and scale our data…
Added 6 mins ago
Clinical Nurse Educator - Rehabilitation
Nova Scotia Health and IWK Health
Halifax, NS
Relevant CNA/other specialty certification required or willing to complete · BLS-C (HCP) certification required
Added 6 mins ago
Yard Attendant
Aecon
Springfield, MB
Reporting to the Superintendent or Project Manager, the Yard Attendant will work with Procurement to manage safety material inventory levels based on workload forecasts and maintain project…
Added 6 mins ago
Technology Engineer Development Ops (DevOps)
Purolator
ON · Mississauga, ON
Troubleshoot infrastructure incidents, address recurring issues and prepare implementation plans, rollback procedures, runbooks and operational handoffs.
Added 22 mins ago
Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
Coordinate planning, business reviews and follow-up with the National Key Account Manager and regional teams, clarifying actions, responsibilities and timelines, monitoring progress and…
Added 22 mins ago
Bilingual Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Coordinate planning, business reviews and follow-up with the National Key Account Manager and regional teams, clarifying actions, responsibilities and timelines, monitoring progress and…
Added 22 mins ago
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Sr Manager Financial Analysis
Travelers
Toronto, ON
- Full-time
What is a Must Have
Added 22 mins ago
PN
Manager, Commercial and Energy Solutions
Pacific Northern Gas Ltd.
Vancouver, BC
- Full-time
Reporting to the Director, Business Development & Stakeholder Relations, the Manager, Commercial and Energy Solutions is responsible for: (i) leading the development and negotiation of…
Added 22 mins ago
HE
Sales Manager
Hotel Equities Group, LLC
Vancouver, BC
- Full-time
The Sales Manager will be responsible for the development and implementation of the sales effort for all assigned segments, including securing new accounts, maintaining existing accounts,…
Added 22 mins ago
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Business Integration Manager
Experis
Markham, ON
- $115,000 to $145,000 CAD / year
- Full-time
We're partnering with a growing travel technology organization seeking a Business Integration Manager to lead complex client onboarding and integration initiatives within the airline…
Added 22 mins ago
FS
FPGA Designer
Fidus Systems
Canada
- Full-time
Provide technical insight to customers during the pre-sales and implementation phase of projects
Added 22 mins ago
BO
Talent Acquisition Specialist
Building Ontario Fund
Toronto, ON
- Full-time
Develop job postings and provide expertise and guidance to hiring managers in the design and implementation of the interview and evaluation process to positively impact the quality of hire.
Added 22 mins ago
FI
Project Coordinator - IT Infrastructure / Facility Capital Projects
Flexstaf I.T. Inc.
SK · Saskatchewan, Canada
- Contract
…infrastructure requirements, schedules, budgets, procurement and…
Added 22 mins ago
U-
Project Manager
Uplux - Division of Plas-Tech Inc.
Woodbridge, ON
- Full-time
…full-service partner for both creative development and operational…

CMHC - SCHL

Senior Specialist, Client Relations

Toronto, ON, Canada
Ottawa, ON, Canada
Montreal, QC, Canada
Vancouver, BC, Canada
Halifax, NS, Canada
Calgary, AB, Canada

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

Apply on careers.cmhc-schl.gc.ca About employer

Applications open in a new tab.

Job details

Pay: Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.
Apply by: Nov 26, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Requisition ID: 12666

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Calgary (AB); Halifax (NS); Montreal (QC); Ottawa (ON); Toronto (ON); Vancouver (BC)

Travel Requirement: Frequent

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.

Learn more about our commitment to diversity and inclusion

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

Accrued vacation.
Annual individual performance bonus.
Group insurance coverage to support your well-being from day one.
Support towards your personal and professional growth with training, mentorship and more.
While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Insurance Business Development team, in the Senior Specialist, Client Relations position. In this role, you will draw on your extensive knowledge of homeowner mortgage loan insurance (HO MLI) policy and lender operations to provide strategic thought leadership, advice and enablement to the National Key Account Manager and regional teams. You will support the development, communication and cascade of lender strategic plans into coordinated regional activities, serving as a key liaison with internal partners to align priorities, resolve operational issues and strengthen the client experience.

This is a temporary position with a duration of 18 months.

What you'll do:

Support the National Key Account Manager in developing and monitoring lender strategic plans aligned with corporate priorities, client needs and market intelligence, and coordinate their cascade into regional engagement plans, activities and key performance indicators.
Provide strategic thought leadership by synthesizing lender insights, business performance, client feedback and competitive trends into actionable recommendations that inform account priorities, business development opportunities and the client experience.
Provide guidance on HO MLI policies, products and operational requirements, working with internal subject-matter experts to support consistent interpretation, address complex inquiries and identify process or program improvements.
Liaise with lender head office and operational contacts to understand mortgage origination and insurance workflows, identify recurring needs and coordinate solutions that support consistent national practices and effective service delivery.
Coordinate planning, business reviews and follow-up with the National Key Account Manager and regional teams, clarifying actions, responsibilities and timelines, monitoring progress and escalating risks or barriers to implementation.
Serve as a liaison with internal policy, underwriting, operations and other business partners to align lender initiatives, resolve complex or sensitive issues and communicate client needs and emerging risks.
Develop coordinated communications, briefing materials, tools and training that equip the National Key Account Manager and regional teams to communicate lender priorities, implement initiatives and share knowledge consistently.
Provide coaching and advisory support to national and regional teams, sharing HO MLI expertise and best practices and bringing regional feedback into national planning to strengthen execution and continuous improvement.

What you should have:

An undergraduate degree in a field relevant to real estate (e.g., business administration, finance, economics, or commerce), or an equivalent combination of education and experience.
A minimum of seven (7) years of relevant experience in client relationships and operations.
Comprehensive knowledge of HO MLI policies, products and operational requirements, and strong understanding of lender mortgage origination, underwriting and insurance processes.
Strong strategic thinking and analytical skills, with the ability to synthesize client insights, market intelligence, and performance data into practical advice and recommendations.
Superior written and verbal communication skills in both official languages (English and French), including the ability to influence and negotiate; able to deliver clear, persuasive presentations and gain acceptance of proposals or plans.
The ability to build effective relationships with lender contacts and internal partners, facilitate cross-functional collaboration, and provide coaching and advisory support to national and regional teams.
Superior problem-solving skills and sound judgment in resolving complex policy and operational issues and identifying risks requiring escalation.
Strong planning and coordination skills, with the ability to translate strategic priorities into actionable plans and manage concurrent initiatives in ambiguous, fast-paced environments.

It would be great if you also had:

An MBA, PMP, Lean Six Sigma designation, or experience in residential mortgage lending, national account planning or operational improvement initiatives.
Extensive working knowledge and experience with CRM and Dynamics 365.

Posting closing date: Note, the competition will remain active until filled.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

Apply on careers.cmhc-schl.gc.ca About employer

More about this job

Responsibilities

Support the National Key Account Manager and regional teams by developing lender strategic plans, translating priorities into coordinated activities, and using client, market, and performance insights to recommend actions. Advise on homeowner mortgage loan insurance policies and operations, coordinate with lenders and internal partners to resolve issues, and provide communications, training, and coaching to strengthen consistent service delivery.

Requirements

Requires a relevant undergraduate degree or equivalent education and experience, at least seven years of relevant client relations and operations experience, and comprehensive knowledge of homeowner mortgage loan insurance and lender processes. Candidates must demonstrate strategic and analytical ability, strong bilingual English and French communication and influencing skills, relationship-building, sound judgment, and planning and coordination capabilities.

Skills

Strategic Planning
Mortgage Loan Insurance
Lender Operations
Mortgage Origination
Underwriting
Business Development
Market Intelligence Analysis
Performance Analysis
Policy Interpretation
Stakeholder Management
Cross-Functional Collaboration
Problem-Solving
Risk Escalation
Communication and Presentation
Coaching and Advisory Support

Benefits

Accrued Vacation
Annual Individual Performance Bonus
Group Insurance Coverage
Training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Origination
Mortgage Underwriting
Lender Operations
Client Relations
National Account Planning
Strategic Planning
Business Development
Market Intelligence
Client Feedback
Performance Data
Policy Interpretation
Operational Improvement
Cross-Functional Collaboration
Risk Management
Business Reviews
Key Performance Indicators
Communications
Briefing Materials
Training
Coaching
CRM
Microsoft Dynamics 365
MBA
PMP
Lean Six Sigma
Residential Mortgage Lending
English
French

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Work requirements

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