Jobs in Canada

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G
Customer Service Manager
Galderma
Toronto, ON
- Full-time
Partner closely with Senior Logistics Manager to measure and improve customer experience from our third-party logistics partner(s), including customer deduction investigation and dispute…
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Process Excellence Senior Manager
Equinix
Toronto, ON
- Full-time
The Process Excellence Senior Manager leads the redesign of selected value streams where AI can change how work gets done. Forward-deployed engineers build and deploy the solutions. This…
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Senior Executive Assistant
Enbridge
Calgary, AB
- Full-time
At Enbridge, we are committed to delivering safe, reliable energy while driving financial excellence and innovation. We are seeking a Senior Executive Assistant to join our team!
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Conseiller(ère) aux ventes / Sales Consultant
Vanderlande
Quebec, QC
- Full-time
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Senior Construction Manager
Stantec
Edmonton, AB
- Full-time
Added 4 mins ago
Associate Director OR Senior Manager - Data Strategy & Data-Enabled Solutions - Vancouver
EY
Vancouver, BC
EY’s Canada Tax & Law Technology Group (CTTG) is seeking an experienced Associate Director / Senior Manager, Data Strategy & Data-Enabled Solutions to help define and scale our data…
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Technology Engineer Development Ops (DevOps)
Purolator
ON · Mississauga, ON
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Site Manager
Waiward Industrial
Kitimat, BC
- Full-time
Shift: Day Shift
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Sr. Account Manager, Commercial Lines
Wilson M. Beck Insurance Alberta
Calgary, AB
- Full-time
We are currently looking for a Senior Account Manager to join our team in our Calgary office. You will collaborate with Account Producer(s)/Marketer(s) regarding client needs and recommend…
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VB
Senior Accounts Payable
Vaco by Highspring
Toronto, ON
- Contract
Provide day-to-day administrative and operational support to the Accounts Payable Manager.
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Senior Financial Accountant
Vaco by Highspring
Markham, ON
- $90,000 to $95,000 CAD / year
- Full-time
Opportunity to grow from Senior Financial Accountant into Accounting Manager.
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LH
PHYT-Physiotherapist
Lifemark Health Group
Langley (District), BC · Langley, BC
- Internship
…including sports rehabilitation, vestibular and concussion care, senior mobility, WSBC and ICBC…
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Senior Property Manager
Fitzrovia
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
The Senior Property Manager leads one or more buildings within a Fitzrovia rental community, which may include a mix of Class-A and vintage-style properties as well as residential and…
Added 20 mins ago
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Partner, Projects and Process Improvement
Air Canada
Dorval, QC
- Full-time
The Manager, Project and Process Improvement is responsible for leading cross-functional initiatives that enhance operational efficiency, streamline business processes, and ensure…
Added 20 mins ago
OR
Accounts Payable Specialist
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking an Accounts Payable Specialist. Reporting to Senior Financial Analyst, our ideal candidate is responsible for executing day-to-day accounts payable operations in a fast-paced…
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OR
Senior Specialist Inventory Management
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking a Senior Specialist, Inventory Management. Reporting to the Senior Manager Operations & Planning, our ideal candidate is responsible for inventory planning and health for…
Added 20 mins ago
Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
Join the Insurance Business Development team, in the Senior Specialist, Client Relations position. In this role, you will draw on your extensive knowledge of homeowner mortgage loan…
Added 20 mins ago
Bilingual Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Insurance Business Development team, in the Senior Specialist, Client Relations position. In this role, you will draw on your extensive knowledge of homeowner mortgage loan…
Added 20 mins ago
MN
Project Manager
Modern Niagara
Burnaby, BC
- Full-time
Our Senior Project Managers are critical to the success of Modern Niagara's major projects portfolio. Their leadership ensures complex projects are delivered safely, on time, and within…
Added 20 mins ago
T
Commercial Credit Analyst
TD
Calgary, AB
- Full-time
Support the Relationship Manager in booking new business by preparing competitive credit packages in the assigned business segment in a timely manner to meet customer needs
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Senior Financial Analyst, Business Finance
Thumbtack
Remote, Canada
- Full-time
- Remote
As a Senior Financial Analyst, you’ll give Product, Engineering and Design partners the financial analysis they need to plan, manage budgets and make investment decisions. You’ll report to…
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Manager, Delegate Sales
Assemble
Toronto, ON · Greater Toronto Area, Canada
- $150,000 to $175,000 CAD / year
- Full-time
A hybrid work model that blends time in our downtown Toronto office with the flexibility of working from home (3-days in office)
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TI
Automation Test Lead
Themesoft Inc.
Toronto, ON
- Contract
Produce meaningful QA status reports, metrics, and quality dashboards for senior leadership.
Added 35 mins ago
National Client Success Account Manager
Kandor
Mississauga, ON
Guardteck is looking for a National Account Manager to own our most significant national retail relationships across Canada. This is a senior, Toronto-based role with a high executive…
Added 35 mins ago
Manager, Canadian Tax Reporting
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office

CMHC - SCHL

Senior Specialist, Client Relations

Toronto, ON, Canada
Ottawa, ON, Canada
Montreal, QC, Canada
Vancouver, BC, Canada
Halifax, NS, Canada
Calgary, AB, Canada

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

Apply on careers.cmhc-schl.gc.ca About employer

Applications open in a new tab.

Job details

Pay: Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.
Apply by: Nov 26, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Requisition ID: 12666

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Calgary (AB); Halifax (NS); Montreal (QC); Ottawa (ON); Toronto (ON); Vancouver (BC)

Travel Requirement: Frequent

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.

Learn more about our commitment to diversity and inclusion

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

Accrued vacation.
Annual individual performance bonus.
Group insurance coverage to support your well-being from day one.
Support towards your personal and professional growth with training, mentorship and more.
While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Insurance Business Development team, in the Senior Specialist, Client Relations position. In this role, you will draw on your extensive knowledge of homeowner mortgage loan insurance (HO MLI) policy and lender operations to provide strategic thought leadership, advice and enablement to the National Key Account Manager and regional teams. You will support the development, communication and cascade of lender strategic plans into coordinated regional activities, serving as a key liaison with internal partners to align priorities, resolve operational issues and strengthen the client experience.

This is a temporary position with a duration of 18 months.

What you'll do:

Support the National Key Account Manager in developing and monitoring lender strategic plans aligned with corporate priorities, client needs and market intelligence, and coordinate their cascade into regional engagement plans, activities and key performance indicators.
Provide strategic thought leadership by synthesizing lender insights, business performance, client feedback and competitive trends into actionable recommendations that inform account priorities, business development opportunities and the client experience.
Provide guidance on HO MLI policies, products and operational requirements, working with internal subject-matter experts to support consistent interpretation, address complex inquiries and identify process or program improvements.
Liaise with lender head office and operational contacts to understand mortgage origination and insurance workflows, identify recurring needs and coordinate solutions that support consistent national practices and effective service delivery.
Coordinate planning, business reviews and follow-up with the National Key Account Manager and regional teams, clarifying actions, responsibilities and timelines, monitoring progress and escalating risks or barriers to implementation.
Serve as a liaison with internal policy, underwriting, operations and other business partners to align lender initiatives, resolve complex or sensitive issues and communicate client needs and emerging risks.
Develop coordinated communications, briefing materials, tools and training that equip the National Key Account Manager and regional teams to communicate lender priorities, implement initiatives and share knowledge consistently.
Provide coaching and advisory support to national and regional teams, sharing HO MLI expertise and best practices and bringing regional feedback into national planning to strengthen execution and continuous improvement.

What you should have:

An undergraduate degree in a field relevant to real estate (e.g., business administration, finance, economics, or commerce), or an equivalent combination of education and experience.
A minimum of seven (7) years of relevant experience in client relationships and operations.
Comprehensive knowledge of HO MLI policies, products and operational requirements, and strong understanding of lender mortgage origination, underwriting and insurance processes.
Strong strategic thinking and analytical skills, with the ability to synthesize client insights, market intelligence, and performance data into practical advice and recommendations.
Superior written and verbal communication skills in both official languages (English and French), including the ability to influence and negotiate; able to deliver clear, persuasive presentations and gain acceptance of proposals or plans.
The ability to build effective relationships with lender contacts and internal partners, facilitate cross-functional collaboration, and provide coaching and advisory support to national and regional teams.
Superior problem-solving skills and sound judgment in resolving complex policy and operational issues and identifying risks requiring escalation.
Strong planning and coordination skills, with the ability to translate strategic priorities into actionable plans and manage concurrent initiatives in ambiguous, fast-paced environments.

It would be great if you also had:

An MBA, PMP, Lean Six Sigma designation, or experience in residential mortgage lending, national account planning or operational improvement initiatives.
Extensive working knowledge and experience with CRM and Dynamics 365.

Posting closing date: Note, the competition will remain active until filled.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

Apply on careers.cmhc-schl.gc.ca About employer

More about this job

Responsibilities

Support the National Key Account Manager and regional teams by developing lender strategic plans, translating priorities into coordinated activities, and using client, market, and performance insights to recommend actions. Advise on homeowner mortgage loan insurance policies and operations, coordinate with lenders and internal partners to resolve issues, and provide communications, training, and coaching to strengthen consistent service delivery.

Requirements

Requires a relevant undergraduate degree or equivalent education and experience, at least seven years of relevant client relations and operations experience, and comprehensive knowledge of homeowner mortgage loan insurance and lender processes. Candidates must demonstrate strategic and analytical ability, strong bilingual English and French communication and influencing skills, relationship-building, sound judgment, and planning and coordination capabilities.

Skills

Strategic Planning
Mortgage Loan Insurance
Lender Operations
Mortgage Origination
Underwriting
Business Development
Market Intelligence Analysis
Performance Analysis
Policy Interpretation
Stakeholder Management
Cross-Functional Collaboration
Problem-Solving
Risk Escalation
Communication and Presentation
Coaching and Advisory Support

Benefits

Accrued Vacation
Annual Individual Performance Bonus
Group Insurance Coverage
Training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Origination
Mortgage Underwriting
Lender Operations
Client Relations
National Account Planning
Strategic Planning
Business Development
Market Intelligence
Client Feedback
Performance Data
Policy Interpretation
Operational Improvement
Cross-Functional Collaboration
Risk Management
Business Reviews
Key Performance Indicators
Communications
Briefing Materials
Training
Coaching
CRM
Microsoft Dynamics 365
MBA
PMP
Lean Six Sigma
Residential Mortgage Lending
English
French

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Work requirements

Jobs in Canada