Concierge – (NOC 65312)
Are you looking for a workplace that values collaboration, growth, and support at every step of your career?
Welcome to CMI Concierge & Security, where we believe that our success starts with taking care of our greatest asset – our people. Here, you’ll find a dynamic team that encourages innovation and truly supports each other’s success. Join us and be part of an environment where you’re not just another employee – you’re a vital part of a winning team. Let’s grow together!
Position Summary
The Concierge/Security Guard will act as the main liaison between property owners, residents, management, and tradespeople. In addition to handling concierge duties, this role ensures the security, safety, and overall well-being of the property. The position includes a mix of administrative tasks, customer service, security measures, and emergency response coordination.
Location: Burnaby
Schedule: Monday to Friday 3 pm to 11 pm
Pay Rate: $20 per hour
Benefits: Extended health & dental after 6 months of employment
Key Responsibilities
Administrative & Customer Service
- Greet residents and visitors, addressing inquiries and providing assistance.
- Assist with administrative duties such as maintaining records and managing communication.
- Serve as a point of contact for residents and manage requests in a professional and friendly manner.
Security & Safety
- Monitor security systems, conduct routine patrols, and respond to security incidents.
- Ensure safety protocols are followed for all individuals on the property.
- Handle access control and provide security escorts when necessary.
Emergency Response Coordination
- Respond quickly to emergencies, ensuring proper coordination with relevant authorities.
- Assist in the implementation of emergency plans and procedures, ensuring residents' safety.
Basic Qualifications
- Ability to lift up to 40 lbs. occasionally.
- Capable of climbing a ladder (up to 8 feet) and navigating building stairs.
- Physical endurance for standing, walking, sitting, and repetitive motions.
- Strong visual accuracy, hearing ability, and listening skills.
- Ability to complete 12-hour shifts with regular statutory breaks.
- Proficient in using mobile phones, mobile applications, email, and Microsoft Word.
Experience and Skills
- Excellent customer-first attitude with the ability to handle difficult situations.
- Positive, friendly, and professional demeanor.
- Strong verbal and written communication skills.
- Capable of training and mentoring staff from diverse backgrounds.
- Highly organized and attentive to detail.
- Valid BC Security License is an asset. Must obtain a valid BC Security License within 3 months of employment.
- Chinese speaking is an asset.
How to Apply
Please submit your resume to , and include a cover letter (optional).
Note: Only candidates shortlisted for interviews will be contacted.
We appreciate your interest in joining our team and look forward to hearing from you!
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Monday to Friday 3 pm to 11 pm
40 hours per week
