Find work in Canada.

495,277 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
Consumer & Market Intelligence Manager
Nestle Operational Services Worldwide SA
Montreal, QC
As Consumer & Market Insights Manager, you will report to the Insights & Analytics Manager, and you’ll shape and lead the integrated insights agenda for Nespresso Canada, transforming…
Added 7 mins ago
IG
Organizational Change Manager
Insight Global
Toronto, ON
- $35 to $40 CAD / hour
- Contract
Partner with stakeholders across the program to drive engagement and alignment.
Added 7 mins ago
A
Supply Chain Coordinator
Altis
Brampton, ON
- $25 to $26 CAD / hour
- Contract
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 21 mins ago
S
Asset Protection Partner
Sephora
ON · Markham, ON
- $25 to $30 CAD / hour
The Asset Protection Partner protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage.
Added 21 mins ago
TH
Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot
Whitby, ON
- Full-time
(Market Asset Protection Manager) on internal and external investigations and
Added 21 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Canada
- Full-time
(Market Asset Protection Manager) on internal and external investigations and
Added 21 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Mississauga, ON
- Full-time
(Market Asset Protection Manager) on internal and external investigations and
Added 21 mins ago
W
Business Administraton Lead
Wajax
Sudbury, ON
- Full-time
Financial Performance Support: Partner with the General Manager to review financial performance, ensuring revenues, margins, indirect costs, and other key financial indicators are…
Added 21 mins ago
GT
Technology Delivery Manager
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Associate Director, Technology Delivery, the Technology Delivery Manager is responsible for leading the end‑to‑end technical delivery of digital solutions that enable…
Added 21 mins ago
Bilingual Senior Specialist, Software Engineering (Environment Management - DEVOPS)
CMHC - SCHL
Ottawa, ON · Montreal, QC
…CMHC’s cloud environments reporting to the platform engineering manager. Working with platform, security, and application teams, you’ll build automation that allows environment provision,…
Added 21 mins ago
RB
Client Advisor
Royal Bank of Canada
Carman, MB
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 21 mins ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Mont-Royal, QC
- Full-time
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and…
Added 21 mins ago
P
Senior Marketing Manager
PwC
Toronto, ON
- Full-time
As a Senior Marketing Manager, you will lead the development and delivery of integrated B2B marketing strategies that advance PwC Canada’s business priorities. You will partner with senior…
Added 21 mins ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
As a Senior Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential as a tax technical…
Added 21 mins ago
A
Manager, Software Engineering - 12 Month Temporary
Aviso
Vancouver, BC
- $145,000 to $160,000 CAD / year
- Full-time
We're looking to fill an opening for a 12 Month Temporary Manager, Software Engineering to join our Technology Team.
Added 21 mins ago
IG
Sr. Product Manager
Insight Global
Toronto, ON
- $100,000 to $140,000 CAD / year
- Full-time
Insight Global is seeking a Senior Product Manager-level for a top banking client. This role focuses on owning and adjusting an existing product roadmap (and eventually creating new…
Added 21 mins ago
KB
HR & Safety Manager
KingFisher Boats Inc.
Vernon, BC
- $90,000 to $120,000 CAD / year
- Full-time
…place to work. We're looking for an experienced HR & Safety Manager to join our Senior Management Team and help lead our people and safety…
Added 21 mins ago
R&
Program Manager
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Program Manager to join our client in support of an existing vacancy.
Added 21 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…cutting-edge technology with deep industry expertise. Together, we partner with leading filmmakers and studios, advance entertainment technology, and connect audiences around the world to…
Added 21 mins ago
GD
Senior Application Architect Manager
Globalfaces Direct
Toronto, ON · North York, ON
- $95,000 to $115,000 CAD / year
- Full-time
The Senior Application Architect Manager, Architecture & Integrations leads the design, delivery, and support of secure, scalable applications and integrations that power our business and…
Added 36 mins ago
P
Country HR Manager - Canada
Prysmian
Vaughan, ON · Quebec, QC
- Full-time
In this role, you will lead and develop the people side of Prysmian’s business and operations in Canada; partner with leaders and employees to align and drive progress for the organization.
Added 36 mins ago
PV
Senior Manager - CRM & Lifecycle Marketing
Pet Valu
Markham, ON
- Full-time
Position: Senior Manager, CRM & Lifecycle Marketing
Added 36 mins ago
Senior Plant Process Engineer
ERCO Worldwide
Saskatoon, SK
To be the trusted partner for safe, innovative chemical solutions that improve everyday life and advance sustainability.
Added 36 mins ago
OH
Senior Project Manager, Program Initiatives
Ontario Health
Toronto, ON
- Full-time
A valued member of the team, the Senior Project Manager, will lead the planning, design, and implementation of complex initiatives across Cancer Screening and/or the Population Health and…
Added 36 mins ago
OH
Senior Business Partner, Health Workforce Capacity
Ontario Health
Toronto, ON
- Full-time
Partner with system leaders as a coach, advisor, consultant, facilitator, and project manager

CMiC

Client Support Manager

Toronto, ON, Canada

The overall hiring salary range for this position is $45,000 to $55,000 annually. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The overall hiring salary range for this position is $45,000 to $55,000 annually.
Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

As a CMiC "Client Support Manager" within our Support department, you will be the first point of contact to serve assigned clients’ technical support needs. You shall act as the liaison between the clients and the internal teams (programmers, managers, etc.) to ensure the timely and successful delivery of solutions according to customers’ needs. Since no two problems are the same, we are looking for someone that can tailor a unique solution to suit client requirements while ensuring a quality client experience that is delivered promptly and transparently.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Job Requirements

Canadian Bachelor's degree from a recognized college or university is mandatory, preferred fields of study include Business, Commerce, or Computer Science
Knowledge of case ticketing system.
Ability to troubleshoot and resolve conflicts.
Solid ability to facilitate written and verbal communication between team members, Product Groups and clients.
Exceptional analytical and problem-solving skills.
Ability to grasp new concepts and learn quickly.
Extremely detail oriented with the ability to manage and prioritize work flow.
Good organizational and time management skills.
Proactive with the ability to meet tight deadlines and operate in a high-paced environment.
Team-player, strong work ethic and a positive attitude.
Previous industry experience with Construction, Tech Support or Customer Service exposure is an asset.
Professional Services and/or Information Technology is preferred

NOTE: Please note that this is not a position within Sales capacity and that core responsibilities include client support initiatives.

Job Responsibilities

Manage day-to-day critical issues and share progress on issue resolution with both clients and internal support members.
Coordinate and participate on regular scheduled conference calls with clients. This includes:
- Providing updates on outstanding issues.
- Identify and prioritize key issues.
- Discuss and coordinate upgrade and patch paths as well as any new product inquiries.
Coordinate support team efforts when ranking client priorities.
Regularly review client comments on ticket/issue notes.
Participate in weekly meetings with Product Leads to review client issues and priorities.
Maintain business partner and contact information. Assist in the creation and maintenance of internal customer service portal access for users.
Observe issues on the ticketing system while escalating and coordinating outstanding key support issues promptly.
Build and maintain strong and long-lasting business relationships.

Job Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Salary

45000 - 55000 CAD (yearly)

Apply About employer

More about this job

Responsibilities

Manage client support issues, track and communicate resolution progress, and coordinate priorities and escalations with clients and internal teams. Maintain client relationships and contact records, support portal access, and participate in client calls and product issue reviews.

Requirements

A Canadian bachelor’s degree from a recognized college or university is mandatory; Business, Commerce, or Computer Science is preferred. Candidates should have ticketing-system knowledge, strong communication and problem-solving abilities, excellent organization and prioritization skills, and the ability to work proactively in a fast-paced environment; construction, technical support, customer service, professional services, or IT experience is an asset.

Skills

Client Support
Technical Support
Case Ticketing Systems
Troubleshooting
Conflict Resolution
Written Communication
Verbal Communication
Analytical Skills
Problem-Solving
Prioritization
Organization
Time Management
Issue Escalation
Attention to Detail
Teamwork

Benefits

Health and Dental Benefits
Paid Vacation
Personal Days
RRSP Matching Program
Health and Wellness Webinars
Social Events
Accessible Transit Location
Outdoor Lunch Space

Visa sponsorship

Not detected in the job text

Keywords

Client Support
Technical Support
Case Ticketing System
Issue Resolution
Issue Escalation
Customer Service
Construction
Information Technology
Professional Services
Product Groups
Client Prioritization
Upgrade Coordination
Patch Coordination
Customer Service Portal
Business Partner Information
Contact Management
Conference Calls
Analytical Skills
Problem-Solving
Conflict Resolution
Written Communication
Verbal Communication
Workflow Management
Time Management

Report this job