Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
Senior Financial Analyst, AI
Scotiabank
Toronto, ON
The Senior Financial Analyst, AI supports the MIS team by identifying and implementing practical uses of artificial intelligence and automation to reduce manual effort, accelerate financial…
Added 11 mins ago
TI
Business System Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for a "Business System Analyst"
Added 25 mins ago
FB
IT Technical Support
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
…maintenance of various computer technologies managed by the Information Technology department. This person will focus on the administration of FGF’s IT infrastructure and system…
Added 26 mins ago
OI
Senior Business Analyst-Agile Delivery
OXARO Inc.
Ottawa, ON
- Contract
Senior Business Analyst, Agile Delivery Specialist
Added 26 mins ago
IH
Lead | Community Systems
Interior Health Authority
BC · British Columbia, Canada
- $90,770 to $130,481 CAD / year
- Full-time
This is an opportunity to support the Long Term Care and Palliative portfolio and help transform Seniors Health using technology with a focus in helping to improve the quality of care,…
Added 26 mins ago
OI
Senior Business Analyst-CORE
OXARO Inc.
Ottawa, ON
- Contract
Develop workflows, decision trees, and process maps that clearly define business logic and information flows.
Added 26 mins ago
ES
Business Analyst
Epsilon Solutions Ltd.
Montreal, QC
- Contract
We are seeking a Business Analyst to support a business transformation project within the aerospace industry. The successful candidate will work closely with business stakeholders, project…
Added 41 mins ago
Business Systems Analyst ITS & HR (2026-MP-24)
University of Windsor
Windsor, ON
…management, asset management, and project management utilizing ITSM (Information Technology Service Management)…
Added 41 mins ago
A
Jr. Civil Engineer/ Analyst
AtkinsRéalis
Mississauga, ON · Oshawa, ON
- Full-time
…than 60 years and is the steward of Canadian CANDU nuclear…
Added 41 mins ago
OC
Data and Reporting Analyst
Options Consulting Solutions
Toronto, ON
- $90,000 to $105,000 CAD / year
- Full-time
Options Consulting Solutions is partnering with a respected professional services company to find a Data and Reporting Analyst. Do you enjoy turning complex data into clear insights that…
Added 41 mins ago
P
Finance Contracts Analyst
PointClickCare
Mississauga, ON
- $58,000 to $73,000 CAD / year
- Contract
Reporting directly to the Finance Enablement Manager, the Finance Contracts Analyst plays a critical role in ensuring accurate, compliant, and efficient billing and revenue operations. This…
Added 41 mins ago
V
SAP MDM/MM Systems Analyst
Vicwest
Burlington, ON
- Full-time
The SAP MDM/MM Systems Analyst is responsible for strengthening material master data governance, ensuring data quality and consistency, and supporting SAP Materials Management (MM)…
Added 55 mins ago
S
Business Systems Analyst
SAIT
Calgary, AB
- Temporary
Reporting to the Business Solutions Architect, the Business Systems Analyst acts as a key liaison between business needs and technology solutions. This role combines application…
Added 55 mins ago
IT Business Systems Analyst
The Canada Life Assurance Company
London, ON · Toronto, ON
The IT Business Systems Analyst is responsible for leading the analysis of business problems and developing requirements, product and process specifications and contribution towards product…
Added 55 mins ago
A
Senior Business Analyst, Back Office Technology & Business Delivery
AIMCo
Calgary, AB · AB
- Full-time
At AIMCo, technology is a key enabler of investment success. As a Senior Business Analyst, Back Office Technology & Business Delivery, you will be a key partner to AIMCo’s investment,…
Added 1 hour ago
C
Associate Business Rating Analyst
Co-operators
Laval, QC · Montreal, QC · QC
- Full-time
Additional Information: This/these role(s) is/are currently vacant
Added 1 hour ago
DT
Bilingual Insurance Claims Analyst
DXC Technology
Canada
- Full-time
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and…
Added 1 hour ago
E
Support Analyst
Experis
Hawkesbury, ON
- $29 to $35 CAD / hour
- Contract
College diploma or university degree in Information Technology, Computer Science, Network Administration, or a related field, or equivalent practical experience.
Added 1 hour ago
TT
Senior Application Support Analyst – Equities
Tech Talent International
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
We currently have a role as a Senior Application Support Analyst – Equities with our large consulting client, working for a investment bank in the downtown Montreal area.
Added 1 hour ago
BS
IAM Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
Brainhunter is currently seeking the services of a “Information Security Analyst,” for a contract opportunity with one of our Valued Clients.
Added 1 hour ago
S
Application Support Analyst – Front Office Technology
Synechron
Mississauga, ON
- $90,000 to $110,000 CAD / year
- Full-time
We are seeking an Application Support Analyst to provide L1/L2 application support for Front Office Investment Banking and Capital Markets technology platforms.
Added 1 hour ago
AI
Business Systems Analyst – Salesforce
American Iron and Metal
Montreal, QC
- Full-time
The Business Systems Analyst (BSA) – Salesforce acts as a liaison between business needs and the Salesforce technical solution. The BSA analyzes business processes, defines functional…
Added 1 hour ago
IT Project Manager
Canada Cartage Group of Companies
Mississauga, ON
Reporting to the VP, Applications & Strategic Initiatives, the IT Project Manager will lead technology projects focused primarily on warehouse management systems (WMS), warehousing and…
Added 1 hour ago
SP
Business Analyst 2
Surrey Police Service
Surrey, BC
- Full-time
Surrey Police Service (SPS) has an exciting opportunity for a Business Analyst 2 to join our Information Management and Technology Division, within the Corporate Services Bureau. Reporting…
Added 1 hour ago
ZS
Business Analyst with Adobe AEM app experience
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job Title: Business Analyst with Adobe AEM app experience

CMiC

Product Support Analyst - Bilingual (English & French)

Toronto, ON, Canada

The overall hiring salary range for this position is $45,000 to $55,000 annually. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The overall hiring salary range for this position is $45,000 to $55,000 annually.
Job type: Full-time
Apply by: Apr 5, 2027
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.
In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Important Information:
The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Position Scope
We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyze screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Job Requirements

French language skill (spoken and written) is a must
College/University Degree
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Job Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Job Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQs, and more)
Health and wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

Salary

45000 - 55000 CAD (yearly)

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries, provide basic guidance and training, prioritize support tickets, and investigate issues by gathering information, testing, and reproducing problems. Collaborate with internal teams to resolve issues, contribute to the knowledge base, and share customer and process feedback to improve the product and support operations.

Requirements

A college or university degree and spoken and written French proficiency are required. Candidates should have strong communication, analytical, and problem-solving skills, be detail-oriented and adaptable, and bring technical support or customer service experience.

Skills

French Language Proficiency
Customer Service
Technical Support
Analytical Skills
Problem-Solving
Communication
Attention to Detail
Multitasking
Workflow Prioritization
Issue Triage
Software Testing
Issue Replication
Teamwork
Adaptability
Knowledge Base Management

Benefits

Health and Dental Benefits
Paid Vacation
Personal Days
Outdoor Lunch Space
Social Events
Health and Wellness Webinars
RRSP Matching Program After Two Years

Visa sponsorship

Not detected in the job text

Keywords

Construction Software
Enterprise Software
Field Operations
Capital Projects
Customer Support
Technical Support
Product Support
Ticket Triage
Issue Prioritization
Issue Investigation
Software Testing
Issue Replication
Customer Training
Web Meetings
Knowledge Base
Product Improvement
Product Managers
Financial Management
Project Management
Resource Management
Content Management
Cloud-Based Software
Mobile Capabilities
Multi-Dimensional Modeling
French
English

Report this job