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Added 37 mins ago
CRM & CDP Technical - Integration Analyst
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 37 mins ago
CRM & CDP Solution Analyst
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
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A
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Quebec, QC · UNAVAILABLE, Quebec
- Full-time
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Data and Business Systems Analyst
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Delta, BC
2 + years of experience in ERP and CRM software; Infor Visual (ERP), PIMCore and/or Zoho CRM is an asset
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CMP Group Ltd.

Data and Business Systems Analyst

Delta, BC, Canada

Salary - $75,000 to $90,000 per year based on experience

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Pay: Salary - $75,000 to $90,000 per year based on experience
Work location: Hybrid (3 days in the office and 2 days of working from home) – there will be a training period of 6 months in the office before transitioning to hybrid
Experience: Minimum of 2 years of experience in data administration
Posting language: English
Posted: Nov 11, 2026

Original job description

We are seeking a Data and Systems Business Analyst to join the team in our Delta, BC location.

PURPOSE OF THE JOB:

The Data and Systems Business Analyst is responsible for gathering, developing, entering, maintaining and analyzing product and customer data, including product attributes, customer information and pricing. This role supports the Sales, Customer Service and Marketing departments by ensuring data is accurate, complete, standardized, and readily available for reporting and decision-making. The Data and Systems Business Analyst will analyze customer sales and pricing data to identify trends, opportunities, and data quality issues that support business strategy and the development of customized strategies for current and prospective customers. This role requires strong knowledge of data management, business processes, sales and marketing workflows, data analysis, and business systems. The Data and Systems Business Analyst will also contribute to process improvement, automation, system optimization, and cross-functional projects designed to improve the quality, efficiency, and accessibility of company data.

BENEFITS:

Salary - $75,000 to $90,000 per year based on experience
Extended Benefits Plan (Vision/Dental/Prescription/etc.) as of your first day
Performance, Education & Referral Programs
Quarterly town halls and summer BBQ’s
Annual Golf Tournament and Winter Holiday Party
And much more!

RESPONSIBILITIES:

Pricing & Product Data

Ensures customer pricing information and contracts are accurate, complete, and implemented on time across all applicable systems.
Prepares, compiles, and organizes documentation and information required for customer price sheets.
Enters and maintains pricing information accurately within applicable databases and systems while adhering to formatting and standardization requirements.
Obtains and validates missing or incomplete information required to establish customer pricing.
Reviews and scrubs pricing data for errors in formatting, spelling, calculations, and standardization.
Prepares price books in Excel and uploads pricing information into the ERP system.
Works with Sales, Customer Service, Finance, and other departments to investigate and resolve pricing discrepancies and database issues.

Data Management & Governance

Maintains standards for how data elements are defined, structured, utilized and shared throughout the organization, including related SOPs.
Manages product, customer, pricing, and sales data within the Product Information Management (PIMCore), Enterprise Resource Planning (Visual), and Customer Relationship Management (Zoho) systems.
Ensures data is accurate, complete, consistent, standardized, and maintained according to established business rules.
Monitors data quality across Accounts, Contacts, Opportunities, products, pricing, and other key data elements.
Identifies and communicates data errors or inconsistencies to appropriate users and departments and supports timely resolution.
Utilizes internal tools and third-party services to maintain the integrity, usability, and availability of product, customer, and sales data.
Ensures data management practices comply with established company policies, procedures, and standards.

Data Analysis, Reporting & Process Improvement

Uses Excel, Power Query, SQL, and other analytical tools to extract, transform, validate, and analyze business data.
Develops and maintains reports, datasets, and analytical tools to support Sales, Customer Service, Marketing, and management decision-making.
Analyzes customer, product, sales, and pricing trends and identifies opportunities, anomalies, and data quality issues.
Continually identifies opportunities to improve processes, eliminate inefficiencies, reduce manual work, and automate recurring tasks.
Develops and maintains automated data processes and workflows where appropriate.
Recommends improvements to data structures, processes, systems, and reporting based on identified business needs.

Systems & Project Support

Supports system enhancements, testing, implementations, upgrades, and data-related projects.
Provides training, documentation, and ongoing support to users as required.
Supports and/or coordinates strategic projects designed to improve business performance, data quality, operational efficiency, and system capabilities.
Works collaboratively with internal stakeholders and system vendors to resolve issues and improve system functionality

Safety:

Promotes safe work practices as outlined in the Worksafe B.C. regulations.

Quality:

Ensures the Company’s quality policies and procedures are followed.

Team building:

Participates in 1X1 meetings with the Controller, Financial Systems and Cost Accounting

REQUIREMENTS:

Minimum of 2 years of experience in data administration
2 + years of experience in data management & governance
2 + years of experience in pricing & product data
2 + years of experience in data analysis, reporting & process improvement
2 + years of experience in systems & project support/ coordination, training, documentation & user-support skills
2 + years of experience in SQL, including the ability to query, filter, join, and analyze data from relational databases
2 + years of experience in ERP and CRM software; Infor Visual (ERP), PIMCore and/or Zoho CRM is an asset
Advanced Microsoft Excel skills, including experience with Power Query, lookups, formulas, pivot tables, and data validation and strong computer skills, especially Microsoft Office (Word, Excel, PowerPoint)
Post-secondary education in Business, Information Technology, Data Analytics, or a related field
Experience establishing data standards, definitions, validation rules, documentation, and data governance practices is an asset
Strong understanding of sales, customer service, and marketing processes and workflows
Comfortable in developing strong relationships and working with senior level executives

HOURS:

Monday to Friday, 8:00am - 4:30pm
Hybrid (3 days in the office and 2 days of working from home) – there will be a training period of 6 months in the office before transitioning to hybrid

Please note: All job postings at CMP are aimed at filling existing vacancies within our organization. CMP may utilize artificial intelligence (AI) tools as part of the applicant screening process. However, our Talent Acquisition Specialist will also review applications to ensure a fair and comprehensive assessment.

This posting and any related applicant information will be retained for three years in accordance with provincial or state regulations. CMP values diversity and encourages applications from all qualified individuals who are legally entitled to work. We welcome applications from candidates with disabilities and provide accommodations upon request for those participating in all aspects of the selection process. To request accommodations, please contact our Human Resources Department.

We thank all applicants for their interest and advise that only those selected for an interview will be contacted.

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The analyst is responsible for managing and maintaining accurate product, customer, and pricing data across various business systems. They also perform data analysis to identify trends and support process improvements, automation, and cross-functional projects.

Requirements

Candidates must have at least 2 years of experience in data management, governance, analysis, and systems support. A post-secondary education in Business, IT, or Data Analytics is required, along with advanced proficiency in Excel and SQL.

Skills

Data analysis
Data management
Data governance
Pricing strategy
Product data management
SQL
Microsoft Excel
Power Query
ERP systems
CRM software
Process improvement
Automation
Reporting
Business systems
Documentation
Training

Benefits

Extended benefits plan
Vision care
Dental care
Prescription drug coverage
Performance program
Education program
Referral program
Quarterly town halls
Summer BBQs
Annual golf tournament
Winter holiday party

Visa sponsorship

Not detected in the job text

Keywords

Data Analyst
Business Systems Analyst
PIMCore
Infor Visual
Zoho CRM
SQL
Power Query
Data Governance
Pricing
Product Information Management
ERP
CRM
Data Analysis
Process Improvement
Automation
Reporting
Business Intelligence
Data Integrity
Standardization
Workflow Optimization
Relational Databases
Pivot Tables
Data Validation
SOPs
Stakeholder Management

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Work requirements

Jobs in Canada