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Account Manager - Supply Chain Sale (Temporary)
- Brampton, ON, Canada
Temporary
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Temporary
- Closing date
- Posting language
- English
- Posted
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Archived listing. The details below describe a past opening.
Job Summary
The incumbent manages a regional customer portfolio, identifying and pursuing opportunities with new and existing customers to sell CN's full suite of transportation solutions, while demonstrating an enterprise mindset that prioritizes overall organizational success. The role includes actively scouting potential customers and building a strong pipeline, while collaborating with internal and external stakeholders to create strategic matchmaking opportunities.The incumbent assesses customer transportation needs and aligns them with CN's services and strategic third-party partners. The role drives business growth by developing new lanes, expanding CN's footprint, and converting freight from truck to rail to improve efficiency and sustainability.Additionally, the incumbent monitors competitive market developments, proactively identifying opportunities and risks to support profitable growth and long-term customer relationships.
Main Responsibilities
The role has standard working conditions in an office environment with regular travel to support customer meetings, field visits, engagement at customer facilities, and prospecting for new business. Travel for in-person meetings is required for at least 50% of the incumbent's time. The regular workweek is from Monday to Friday, and the role is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management, while supporting client-facing activities and new business prospecting across Canada and the United States (U.S.).
Experience
Sales or Marketing
The incumbent manages a regional customer portfolio, identifying and pursuing opportunities with new and existing customers to sell CN's full suite of transportation solutions, while demonstrating an enterprise mindset that prioritizes overall organizational success. The role includes actively scouting potential customers and building a strong pipeline, while collaborating with internal and external stakeholders to create strategic matchmaking opportunities.The incumbent assesses customer transportation needs and aligns them with CN's services and strategic third-party partners. The role drives business growth by developing new lanes, expanding CN's footprint, and converting freight from truck to rail to improve efficiency and sustainability.Additionally, the incumbent monitors competitive market developments, proactively identifying opportunities and risks to support profitable growth and long-term customer relationships.
Main Responsibilities
- Handle all commercial aspects of a portfolio of several key customers
- Develop account growth strategies for customers and maintain existing relationships
- Deliver yearly revenue, contribution, volume and price targets as set out by the company
- Drive new business growth by prospecting and securing customers within their regional territory
- Collaborate with Operations and other support functions to identify available capacity for opportunistic selling to improve overall yield and asset utilization
- Cross-sell the full suite of CN Transportation services (e.g.: Carload, Intermodal, Customs brokerage, Transload, CN of Mexico)
- Address any potential service issues proactively with Operations personnel
- Develop and communicate customer's revenue and volume forecast updates
- Manage timely contract renewals and commercial agreements in compliance with established guidelines and schedules, while leading regular negotiations
The role has standard working conditions in an office environment with regular travel to support customer meetings, field visits, engagement at customer facilities, and prospecting for new business. Travel for in-person meetings is required for at least 50% of the incumbent's time. The regular workweek is from Monday to Friday, and the role is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management, while supporting client-facing activities and new business prospecting across Canada and the United States (U.S.).
Experience
Sales or Marketing
- Minimum 5 years of experience in sales or marketing, preferably within transportation and logistics services, and/or rail transportation experience across other functional areas (e.g., operations, communications, accounts receivables, or customer service).
- Preferred experience with negotiations, as well as proactive business development activities and direct customer outreach to generate new leads and opportunities.
- Candidates with an equivalent combination of education, training, and experience will be considered
- Bachelor's or master's degree in commerce, Marketing, Finance or Business Administration, or possess an equivalent designation
- Candidates with equivalent practical experience, education or training will be considered
- We Care About Each Other
- We Strive for Excellence
- We Succeed Together
- We Lead Responsibly
- Influence
- Customer service
- Conflict management
- Negotiation
- Stakeholder management
- Business acumen
- High-Impact Execution
- Understanding of rail or other transportation services
- Strong computer skills and knowledge of Microsoft Office
More about this job
Responsibilities
Manage a regional portfolio of key customers, develop account growth strategies, and meet revenue, contribution, volume, and pricing targets through retention and new business development. Identify customer transportation needs, sell CN's transportation services, coordinate with internal teams on capacity and service issues, and manage forecasts, contract renewals, and negotiations.
Requirements
At least five years of sales or marketing experience is required, preferably in transportation, logistics, or rail, with experience in negotiations, business development, and direct customer outreach preferred. A bachelor's or master's degree in commerce, marketing, finance, or business administration, or equivalent education, training, or practical experience, is considered.
Skills
- Sales
- Business Development
- Account Management
- Customer Service
- Negotiation
- Stakeholder Management
- Conflict Management
- Business Acumen
- Forecasting
- Contract Management
- Relationship Building
- Prospecting
- Transportation Services
- Microsoft Office
- High-Impact Execution
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Transportation
- Logistics
- Management & Leadership
- Customer Service & Support
Keywords
- Account Management
- Sales
- Business Development
- Transportation
- Rail Transportation
- Logistics
- Customer Portfolio
- Revenue Targets
- Contribution Targets
- Volume Targets
- Pricing Targets
- Prospecting
- Lead Generation
- Customer Outreach
- Negotiation
- Contract Renewals
- Commercial Agreements
- Revenue Forecasting
- Volume Forecasting
- Carload
- Intermodal
- Customs Brokerage
- Transload
- CN of Mexico
- Capacity Planning
- Asset Utilization
- Yield Management
- Microsoft Office
- Stakeholder Management
- Customer Service