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Added 10 mins ago
Receptionist_CA
Brandt Group of Companies
AB · Red Deer County, AB
Full-time
Added 10 mins ago
Wholegoods Order Fulfillment Coordinator
Brandt Group of Companies
Regina, SK
Full-time
…orders to various vendors, PO processing, coding, and supporting general inventory related questions from the…
Added 10 mins ago
Receptionist
Brandt Group of Companies
Regina, SK
Full-time
Added 10 mins ago
Facility Assistant I
P&H
Gilbert Plains, MB
Full-time
Experience with general labour, preferably in agriculture and/or farming
Added 10 mins ago
Administrative & Lifestyle Coordinator - Full Time
Unidine Canada
MB · Dugald, MB
Full-time
· Provide day-to-day administrative support to the General Manager and management team.
Added 10 mins ago
BIM Coordinator
Amico
Toronto, ON · North York, ON
Full-time
…large-scale infrastructure projects. With a strong track record in general contracting, civil engineering and road building, we deliver complex infrastructure solutions that shape the…
Added 10 mins ago
BIM Modeler
Amico
Toronto, ON · North York, ON
Full-time
…large-scale infrastructure projects. With a strong track record in general contracting, civil engineering and road building, we deliver complex infrastructure solutions that shape the…
Added 10 mins ago
Senior Estimator
Amico
Toronto, ON · North York, ON
Full-time
…large-scale infrastructure projects. With a strong track record in general contracting, civil engineering and road building, we deliver complex infrastructure solutions that shape the…
Added 10 mins ago
IT Operations Specialist
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
The expected base salary range for this position is $48,000 – $60,000. The midpoint represents our general market target for a fully qualified and experienced individual performing the…
Added 10 mins ago
IT Operations Specialist
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
The expected base salary range for this position is $48,000 – $60,000. The midpoint represents our general market target for a fully qualified and experienced individual performing the…
Added 10 mins ago
Intermediate Architectural Contract Administrator
DIALOG
AB
Full-time
Conduct site reviews for general conformance with contract documents, identifying deficiencies and directing appropriate corrective action, escalating issues as needed
Added 10 mins ago
AOI Specialist
Dynamic Source Manufacturing
Calgary, AB
…for assembled printed circuit boards as well as perform the general duties of an AOI operator when required. The role will provide training to AOI operators on all aspects related to proper…
Added 10 mins ago
Maintenance Assistant (Non-Union) | Permanent Full-Time
Sienna Senior Living
Mississauga, ON
Full-time
Executing general repair and maintenance work including painting, plastering, basic plumbing (e.g. replacing faucets, unblocking toilets), woodworking (e.g. replacing moulding, installing…
Added 10 mins ago
Personal Support Worker - Temporary Part Time - Day (15:00 Hours Bi-weekly)
Sienna Senior Living
Mississauga, ON
Part-time
You exercise tact and diplomacy in working with seniors, their families and general visitors
Added 10 mins ago
Personal Support Worker - Temporary Part Time - Evening (15:00 Hours Bi-weekly)
Sienna Senior Living
Mississauga, ON
Part-time
You exercise tact and diplomacy in working with seniors, their families and general visitors
Added 10 mins ago
Health Care Aide | Permanent, Full-Time | Evenings 3:00-11:30pm (5days on, 2off, 5days on, 3off)
Sienna Senior Living
Medicine Hat, AB
Full-time
You exercise tact and diplomacy in working with seniors, their families and general visitors
Added 10 mins ago
Office Manager
Federated Co-operatives Limited
Flin Flon, MB
Full-time
The Team: You will work closely with two administrative clerks and will report directly to the General Manager. This team strives to cultivate a culture of hard work, dedication, and…
Added 10 mins ago
Communications Advisor
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
Full-time
Maintain the caisse's and Desjardins Group's positive image by identifying potential risk and inform the caisse's general management and the various partners involved. Monitor activities…
Added 10 mins ago
Senior Advisor, Responsible Investment
Desjardins
Montreal, QC · Complexe Desjardins Montréal
Full-time
Added 10 mins ago
Temporary Part Time Food Services Clerk - Kamsack C-store
Co-op
Kamsack, SK
Part-time
General kitchen duties - housekeeping, opening, closing
Added 10 mins ago
Bilingual Customer Care Specialist - 6 Month Contract
Columbia Sportswear Company
London, ON
Full-time
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Added 21 mins ago
general manager - health, education, social and community services and membership organizations
EPIC Educational Program Innovations Center
Mississauga, ON
Full-time
Added 23 mins ago
Store Associate
Dollarama
Drummondville, QC
Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 23 mins ago
Nurse Practitioner (NP), Youth Wellness Hub
Durham Community Health Centre
Oshawa, ON
Internship
Offer guidance and support on sexual health, sleep, nutrition, and general wellness
Added 23 mins ago
Nurse Practitioner (NP), Youth Wellness Hub
Durham Community Health Centre
Ajax, ON
Internship
Offer guidance and support on sexual health, sleep, nutrition, and general wellness

Closed listing

Analyst, CN Communication Center - 12 months contract

Montreal, QC, Canada

Job type: Contract
Closing date: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

Job Summary

The incumbent is responsible for providing 24/7 radio dispatching and response to CN Police. The role provides the public and various CN departments with appropriate and necessary assistance to effectively and safely handle emergency situations urgently.

Main Responsibilities

Communication Support Services

Provide communication and support services to all CN Police staff
Use a Computer Aided Dispatching (CAD) system to receive, prioritize and process calls (public, CN employees, and other local emergency services), then dispatch to police or other emergency services as required
Dispatch emergency calls between CN Police and local emergency services by receiving and transmitting radio and phone calls
Maintain accurate, up-to-date files and logs for reports and keep management and executives aware of major events as they occur
Receive requests from Constables for information on Canadian Police Information Centre (CPIC) regarding vehicle registration, driving records, and warrants, and provide pertinent data. Enter information received from Constables into CPIC regarding dispositions, stolen property, as well as the addition and removal of warrants
Prioritize incoming telephone calls
Coordinate actions between local emergency services and CN forces
Monitor CN Police Officers' safety
Liaise Between Local Emergency Services and CN
Maintain regular communication with multiple stakeholders both internal and external to CN in order to address situations that arise (e.g. derailments, trespassing)
Ensure communication of information is relayed accurately and in a timely manner
Communicate and collaborate with various internal departments, including Public Affairs, Risk Mitigation (US), and Emergency Response Plan

Working Conditions

The role is carried out in an office environment and requires working a rotating shift, depending on the operational needs of CN Police Communication Center Dispatcher (CNPCC) 24-hour operation. The incumbent must be available to work weekends and holidays when necessary and must be on call to respond to critical incidences 24/7. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. This position requires little to no travel.Requirements

Experience

Minimum 1 to 3 years of experiencePrevious experience in computer aided dispatching*Call center experience*Radio communications experience*Customer service experience*Candidates with an equivalent combination of education, training, and experience will be consideredAny requirement marked with (*) will be considered an asset (not mandatory).

Education/Certification/Designation

High School Diploma or equivalent experience
English Attestations of Collegial Studies (ACS) in Emergency Dispatch or equivalent certification*
Candidates with equivalent practical experience, education, or training will be considered

Any requirement marked with (*) will be considered an asset (not mandatory).

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Customer service
Listening
Stakeholder management
AI Literacy and data orientation
Depth of analysis

Technical Skills/Knowledge

Knowledge of computer aided dispatching systems*
Excellent typing skills (testing required)
General Microsoft computer skills (testing required)
Ability to look at multiple screens simultaneously
Knowledge of the CPIC Systems*
Fluently bilingual, both written and verbal (English, French)*

Any requirement marked with (*) will be considered an asset (not mandatory).

About employer

More about this job

Responsibilities

Provide 24/7 dispatch and communication support to CN Police by receiving, prioritizing, and processing calls, coordinating emergency responses, and monitoring officer safety. Maintain accurate records and CPIC information, and communicate timely updates among CN departments, local emergency services, and other stakeholders.

Requirements

Requires a high school diploma or equivalent and 1–3 years of experience; computer-aided dispatching, call center, radio communications, and customer service experience are assets. Strong typing and general Microsoft skills are required, while emergency dispatch certification, CPIC knowledge, and English-French fluency are assets.

Skills

Radio Dispatching
Computer-Aided Dispatching
Emergency Call Handling
Radio Communications
Customer Service
Call Prioritization
Stakeholder Management
Active Listening
Incident Coordination
CPIC Systems
Data Entry
Report and Log Maintenance
Microsoft Office Skills
Typing
Multitasking
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

CN Police
Communication Center
24/7 Dispatch
Computer-Aided Dispatching
CAD
Emergency Dispatch
Radio Communications
Call Center
Customer Service
Emergency Response
Local Emergency Services
CPIC
Vehicle Registration
Driving Records
Warrants
Stolen Property
Incident Coordination
Officer Safety
Stakeholder Communication
Microsoft Skills
Typing
English
French
Rail Transportation

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