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Added 26 mins ago
Cloud Analyst
Sun Life
Toronto, ON · Montreal, QC · Sun Life Montreal Metcalfe
Full-time
…Services. As part of the CCoE, the team is seeking a Cloud Analyst to join a skilled team of engineers and contribute to the delivery of secure, scalable, and efficient cloud and container…
Added 54 mins ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Recent graduate or entry-level professional with 0–2 years of experience in data analysis or a related technical field
Added 54 mins ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Recent graduate or entry-level professional with 0–2 years of experience in data analysis or a related technical field
Added 54 mins ago
Technical Analyst - Technology - Education Centre
Rocky View Schools
Airdrie, AB
Full-time
RVS invites applications for a full-time (35 hrs/wk) Technical Analyst position starting November 2, 2026. The location of this position will be at the Education Centre in Airdrie, Alberta.
Added 55 mins ago
Associate Program Analyst (New Grad)
Okta
Toronto, ON
$77,000 USD / year
Full-time
…the efficiency and efficacy of the Support org. This is an entry-level role focused on learning foundational program management skills, understanding team processes, and coordinating with…
Added 2 hours ago
Enterprise Application Analyst
The Niagara Parks Commission
Niagara Falls, ON
Full-time
The Enterprise Application Analyst is responsible for the administration, support, security, and continuous improvement of Niagara Parks’ enterprise applications and Microsoft SQL Server…
Added 2 hours ago
Junior IT Analyst
Weldco-Beales MFG Alberta Ltd
Langley (District), BC
$60,000 to $75,000 CAD / year
Full-time
The Junior IT Analyst provides front-line technical support and assists with the reliable and secure operation of company technology. This entry-level role is suited to a recent graduate…
Added 3 hours ago
Product Quality Lead
Supernova Technology™
Toronto, ON
…most of your time with engineering teams, so you need enough technical depth to hold your own with them, and enough business depth to know when a requirement will not survive contact with a…
Added 3 hours ago
Graduate Trainee Program (Assistant Analyst)
Kinectrics
Toronto, ON
Full-time
Position: Assistant Analyst (Graduate Trainee Rotational Program)
Added 5 hours ago
Analyst, CN Communication Center - 12 months contract
CN
Montreal, QC
Full-time
Added 6 hours ago
Renewable Energy Analyst (Remote Working)
Renewable Careers
Canada
Full-time
Communication Skills: The ability to translate dense, technical scientific metrics into clear, actionable business insights for non-technical stakeholders.
Added 7 hours ago
Clinical Business Analyst
Teckhorizon Inc
NB · Brunswick Mines, NB
Contract
Our Client is looking for an experienced Clinical Business Analyst Patient Access to support the provincial Clinical Information Solution (CIS) Symbio Program.
Added 20 hours ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Recent graduate or entry-level professional with 0–2 years of experience in data analysis or a related technical field
Added 1 day ago
Junior Developer - Winter 2027 Co-op
Nexus Energy
Toronto, ON
Volunteer
Create and maintain technical documentation for developed solutions.
Added 1 day ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Recent graduate or entry-level professional with 0–2 years of experience in data analysis or a related technical field
Added 24 days ago
Tax & Legal - Tax Analyst - New Grad 2027 - Multiple Locations
Deloitte
Kitchener, ON
Full-time
…from preparing workpapers and drafting returns, to researching technical issues and improving processes. With this said, no two days are the same; our clients evolve and so do…
Added 6 days ago
Commercial Credit Analyst (New or Recent Graduate) - Summer 2027 Start
BMO
Toronto, ON · FCP
Full-time
…and structured start to your career as a Commercial Credit Analyst on one of our Middle Market Diversified Industries or select Specialty Finance…
Added 2 months ago
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Calgary, AB · Kelowna, BC · Prince George, BC · Vancouver, BC · Victoria, BC · St. John's, NL · Halifax, NS · Hamilton, ON · Ottawa, ON · Montreal, QC · Quebec, QC
$52,000 to $59,000 CAD / year
Full-time
Job Title: Analyst Insights and Pipeline Management
Added 3 days ago
IT Operations Analyst
Accenture
Toronto, ON
Full-time
The Local Technology Support (LTS) Canada IT Infrastructure Support Analyst reports directly to the LTS Toronto Regional Lead and has the following Provide workstation support services to…
Added 3 days ago
Office of Inspector General (OIG) Enterprise Budget Analyst Senior / Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Office of Inspector General (OIG) Enterprise Budget Analyst Senior
Added 2 days ago
Financial Business Analyst
Affinity
BC · British Columbia, Canada
Contract
On behalf of our public sector client, Affinity is seeking a Financial Business Analyst to support Finance and Data & Analytics as the organization transitions to a new financial model.…
Added 3 days ago
Analyst, Operations Data Integrity (Hours)
Canada Post - Postes Canada
Hamilton, ON
The Analyst, Operations Data Integrity is accountable for analysis and interpretation of corporate labour data reported by and provided to the mail processing, collection and delivery, and…
Added 3 days ago
Analyst, Operations Data Integrity (Hours)
Canada Post - Postes Canada
London, ON
The Analyst, Operations Data Integrity is accountable for analysis and interpretation of corporate labour data reported by and provided to the mail processing, collection and delivery, and…
Added 24 days ago
Tax & Legal - Tax Analyst - New Grad 2027 - Multiple Locations
Deloitte
Toronto, ON
Full-time
…from preparing workpapers and drafting returns, to researching technical issues and improving processes. With this said, no two days are the same; our clients evolve and so do…
Added 3 days ago
Analyst, Operations Data Integrity (Hours)
Canada Post / Postes Canada
Hamilton, ON
Full-time
The Analyst, Operations Data Integrity is accountable for analysis and interpretation of corporate labour data reported by and provided to the mail processing, collection and delivery, and…

Analyst, CN Communication Center - 12 months contract

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Job description:

Job Summary
The incumbent is responsible for providing 24/7 radio dispatching and response to CN Police. The role provides the public and various CN departments with appropriate and necessary assistance to effectively and safely handle emergency situations urgently. Main Responsibilities
Communication Support Services

Provide communication and support services to all CN Police staff
Use a Computer Aided Dispatching (CAD) system to receive, prioritize and process calls (public, CN employees, and other local emergency services), then dispatch to police or other emergency services as required
Dispatch emergency calls between CN Police and local emergency services by receiving and transmitting radio and phone calls
Maintain accurate, up-to-date files and logs for reports and keep management and executives aware of major events as they occur
Receive requests from Constables for information on Canadian Police Information Centre (CPIC) regarding vehicle registration, driving records, and warrants, and provide pertinent data. Enter information received from Constables into CPIC regarding dispositions, stolen property, as well as the addition and removal of warrants
Prioritize incoming telephone calls
Coordinate actions between local emergency services and CN forces
Monitor CN Police Officers' safety
Liaise Between Local Emergency Services and CN
Maintain regular communication with multiple stakeholders both internal and external to CN in order to address situations that arise (e.g. derailments, trespassing)
Ensure communication of information is relayed accurately and in a timely manner
Communicate and collaborate with various internal departments, including Public Affairs, Risk Mitigation (US), and Emergency Response Plan

Working Conditions
The role is carried out in an office environment and requires working a rotating shift, depending on the operational needs of CN Police Communication Center Dispatcher (CNPCC) 24-hour operation. The incumbent must be available to work weekends and holidays when necessary and must be on call to respond to critical incidences 24/7. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. This position requires little to no travel.Requirements Experience
Minimum 1 to 3 years of experiencePrevious experience in computer aided dispatching*Call center experience*Radio communications experience*Customer service experience*Candidates with an equivalent combination of education, training, and experience will be consideredAny requirement marked with (*) will be considered an asset (not mandatory). Education/Certification/Designation

High School Diploma or equivalent experience
English Attestations of Collegial Studies (ACS) in Emergency Dispatch or equivalent certification*
Candidates with equivalent practical experience, education, or training will be considered

Any requirement marked with (*) will be considered an asset (not mandatory). Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Customer service
Listening
Stakeholder management
AI Literacy and data orientation
Depth of analysis

Technical Skills/Knowledge

Knowledge of computer aided dispatching systems*
Excellent typing skills (testing required)
General Microsoft computer skills (testing required)
Ability to look at multiple screens simultaneously
Knowledge of the CPIC Systems*
Fluently bilingual, both written and verbal (English, French)*

Any requirement marked with (*) will be considered an asset (not mandatory). Additional Information (If Any)

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More about this job

Responsibilities

The incumbent provides 24/7 radio dispatching and emergency response support for CN Police and internal departments. They manage incoming calls, coordinate with local emergency services, and maintain accurate logs of critical events.

Requirements

Candidates should have 1 to 3 years of experience in dispatching, radio communications, or customer service. A high school diploma is required, with preference given to those holding an Emergency Dispatch certification.

Skills

Radio dispatching
Computer Aided Dispatching
Emergency response
Communication support
Stakeholder management
Customer service
Data entry
Typing skills
Microsoft Office
CPIC systems
Active listening
Safety monitoring
Incident management
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Radio Dispatching
Computer Aided Dispatching
CAD
CN Police
Emergency Response
CPIC
Vehicle Registration
Warrants
Stakeholder Management
Customer Service
Data Entry
Microsoft Office
Communication Center
Public Safety
Risk Mitigation
Emergency Dispatch
Shift Work
Bilingual

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