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Added 12 mins ago
Senior Business Analyst
Metrolinx
Canada
Full-time
Our Strategy and Business Services team within the Bus division is hiring a Senior Business Analyst who will provide dedicated financial and business analysis support, strengthening the…
Added 12 mins ago
Instructor Therapist ABA
Advance Therapy ABA Services
Markham, ON
Contract
In accordance with the guidance of the BCBA (Board Certified Behavior Analyst), execute personalized treatment plans, behavioral support strategies, and ABA (Applied Behavior Analysis)…
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Instructor Therapist ABA
Advance Therapy ABA Services
Newmarket, ON
Contract
In accordance with the guidance of the BCBA (Board Certified Behavior Analyst), execute personalized treatment plans, behavioral support strategies, and ABA (Applied Behavior Analysis)…
Added 1 hour ago
Accounting Analyst
Aecon
Toronto, ON · Scarborough, ON
As part of this project, we are currently looking for an Accounting Analyst to join our team.
Added 2 hours ago
DC Operations Analyst
ROBINSON
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Reporting to the Director, Distribution Operations, the DC Operations Analyst is responsible for monitoring, analyzing, and reporting on Distribution Centre (DC) performance across…
Added 2 hours ago
Analyst, CN Communication Center - 12 months contract
CN
Montreal, QC
Full-time
Added 2 hours ago
Research Analyst Intermediate - GIS
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Research Analyst Intermediate - GIS
Added 2 hours ago
Senior Analyst, Claims
Metrolinx
Toronto, ON
Full-time
Our Commercial Management Office is hiring a Senior Claims Analyst – CPG Claims. This role will provide review, assessment, and expertise in the management of the claims process to support…
Added 2 hours ago
Equity Research Associate, Paper & Forest Products
TD
Toronto, ON
Full-time
Monitor weekly and monthly industry data and translate it into concise, decision-useful updates for the Senior Analyst and Senior Associate.
Added 3 hours ago
Commercial Analyst
Trans Mountain
Calgary, AB
…driven individual to join our dynamic team as a Commercial Analyst. In this position, you will play a key role in providing analytical, financial, and commercial support to evaluate…
Added 3 hours ago
Production Accounting Systems Senior Analyst
Pembina Pipeline Corporation
Calgary, AB
Pembina Pipeline Corporation is a dynamic energy transportation and midstream provider, serving customers for more than 70 years. Chances are, we do more than you think. We own pipelines…
Added 3 hours ago
Procurement Analyst
Brunel
Calgary, AB
Contract
Brunel is currently seeking a Procurement Analyst who will support procurement requirements within Maintenance, Operations and other auxiliary Site Service business areas of Christina Lake…
Added 3 hours ago
Transformation Analyst
Environmental 360 Solutions
Aurora, ON
$85,000 to $115,000 CAD / year
Full-time
The Transformation Analyst provides the analytical backbone of the transformation program, delivering analytical support and dashboard development for both the broader business and the…
Added 3 hours ago
Analyste en trésorerie / Treasury Analyst
Smardt
Dorval, QC
Full-time
Added 4 hours ago
Accounts Payable Analyst
Charger Logistics Inc.
Brampton, ON
Full-time
Added 6 hours ago
Business Analyst
City of Mississauga
Mississauga, ON
The Business Analyst will use project management methodologies and data analytics to assess legislative/regulatory and municipal requirement impacts to processes, determine technical…
Added 14 hours ago
Technical (Construction) Risk Analyst
Jobgether
Canada
$67,520 to $101,300 CAD / year
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical (Construction) Risk Analyst based in Canada.
Added 1 day ago
Senior Financial Analyst, Financial Reporting
Porter Airlines Inc.
Toronto, ON
Full-time
The Senior Financial Analyst, Financial Reporting will be a key member of the finance team, reporting directly to the Manager, Financial Reporting. This role is responsible for supporting…
Added 20 days ago
Analyste fonctionnel SAP SD | SAP SD functional analyst
Pratt & Whitney
Longueuil, QC
Full-time
Added 3 days ago
Business Analyst
Aston Carter
North Vancouver, BC
$50 to $80 CAD / hour
Contract
The Business Analyst plays a crucial role in facilitating business change initiatives and ensuring the successful implementation and adoption of new systems and processes. This role…
Added 3 days ago
Senior Analyst, Inbound Transport (CSR Lead)
Loblaw Companies Limited
Brampton, ON
Full-time
Prior experience in Transportation or Supply Chain Management preferred
Added 2 days ago
Analyste d’affaires / Product Owner
Pratt & Whitney
Longueuil, QC
Full-time
Added 2 days ago
Financial Analyst - Mental Health & Addictions
Manufacturing Job Site
Thunder Bay, ON
Full-time
Reporting to the Manager – Financial Services, the Financial Analyst – Mental Health & Addictions (MH&A) is responsible for supporting the MH&A portfolio through statistical data analysis,…
Added 19 days ago
Senior Advisor, Major Program Finance and Governance
VIA Rail Canada
Montreal, QC
…improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable…
Added 3 days ago
Technical (Construction) Risk Analyst
Tarion
Remote, Canada
$67,520 to $101,300 CAD / year
Full-time · Remote
Technical (Construction) Risk Analyst - TRA091826

Analyst, CN Communication Center - 12 months contract

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Job description:

Job Summary
The incumbent is responsible for providing 24/7 radio dispatching and response to CN Police. The role provides the public and various CN departments with appropriate and necessary assistance to effectively and safely handle emergency situations urgently. Main Responsibilities
Communication Support Services

Provide communication and support services to all CN Police staff
Use a Computer Aided Dispatching (CAD) system to receive, prioritize and process calls (public, CN employees, and other local emergency services), then dispatch to police or other emergency services as required
Dispatch emergency calls between CN Police and local emergency services by receiving and transmitting radio and phone calls
Maintain accurate, up-to-date files and logs for reports and keep management and executives aware of major events as they occur
Receive requests from Constables for information on Canadian Police Information Centre (CPIC) regarding vehicle registration, driving records, and warrants, and provide pertinent data. Enter information received from Constables into CPIC regarding dispositions, stolen property, as well as the addition and removal of warrants
Prioritize incoming telephone calls
Coordinate actions between local emergency services and CN forces
Monitor CN Police Officers' safety
Liaise Between Local Emergency Services and CN
Maintain regular communication with multiple stakeholders both internal and external to CN in order to address situations that arise (e.g. derailments, trespassing)
Ensure communication of information is relayed accurately and in a timely manner
Communicate and collaborate with various internal departments, including Public Affairs, Risk Mitigation (US), and Emergency Response Plan

Working Conditions
The role is carried out in an office environment and requires working a rotating shift, depending on the operational needs of CN Police Communication Center Dispatcher (CNPCC) 24-hour operation. The incumbent must be available to work weekends and holidays when necessary and must be on call to respond to critical incidences 24/7. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. This position requires little to no travel.Requirements Experience
Minimum 1 to 3 years of experiencePrevious experience in computer aided dispatching*Call center experience*Radio communications experience*Customer service experience*Candidates with an equivalent combination of education, training, and experience will be consideredAny requirement marked with (*) will be considered an asset (not mandatory). Education/Certification/Designation

High School Diploma or equivalent experience
English Attestations of Collegial Studies (ACS) in Emergency Dispatch or equivalent certification*
Candidates with equivalent practical experience, education, or training will be considered

Any requirement marked with (*) will be considered an asset (not mandatory). Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Customer service
Listening
Stakeholder management
AI Literacy and data orientation
Depth of analysis

Technical Skills/Knowledge

Knowledge of computer aided dispatching systems*
Excellent typing skills (testing required)
General Microsoft computer skills (testing required)
Ability to look at multiple screens simultaneously
Knowledge of the CPIC Systems*
Fluently bilingual, both written and verbal (English, French)*

Any requirement marked with (*) will be considered an asset (not mandatory). Additional Information (If Any)

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More about this job

Responsibilities

The incumbent provides 24/7 radio dispatching and emergency response support for CN Police and internal departments. They manage incoming calls, coordinate with local emergency services, and maintain accurate logs of critical events.

Requirements

Candidates should have 1 to 3 years of experience in dispatching, radio communications, or customer service. A high school diploma is required, with preference given to those holding an Emergency Dispatch certification.

Skills

Radio dispatching
Computer Aided Dispatching
Emergency response
Communication support
Stakeholder management
Customer service
Data entry
Typing skills
Microsoft Office
CPIC systems
Active listening
Safety monitoring
Incident management
Bilingualism

Visa sponsorship

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Keywords

Radio Dispatching
Computer Aided Dispatching
CAD
CN Police
Emergency Response
CPIC
Vehicle Registration
Warrants
Stakeholder Management
Customer Service
Data Entry
Microsoft Office
Communication Center
Public Safety
Risk Mitigation
Emergency Dispatch
Shift Work
Bilingual

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