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Analyst, Solution Management

AB, Canada
Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: Minimum 1 year of overall work experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Job Summary

The role is responsible for integrating various technologies into the CN Information and Technology (Technology) systems. The role is accountable for producing detailed designs, defining test plans, executing tests, deploying the technology, enabling the support team, and providing third-level support as required. Furthermore, the incumbent extends and evolves CN's network, platforms, and systems in answer to new business requirements. The role may specialize in a particular technology domain, such as onboard systems, GIS, telecommunications, business portfolios or enterprise systems for example.

Main Responsibilities

Design and Implementation

Create detailed solution designs and document lab test results.
Ensure that designed solutions adhere to all CN requirements.
Provide guidance on required deployment activities and implementation tasks.
Define, estimate, and communicate integration activities to Project Managers and stakeholders.
Follow Change Control and Release Management processes while executing cutover plans.
Collaborate with project teams to identify integration dependencies, risks, and mitigation strategies.

Testing and Documentation

Develop comprehensive testing strategies for proposed solutions.
Create detailed test plans and document test results for newly defined solutions.
Conduct automated and manual lab testing and accurately record results.
Preconfigure, test, and validate all infrastructure required for deployment, while documenting outcomes and maintaining test records.
Facilitate a seamless transition from Core to Operations by updating documentation, supporting system integration activities, and delivering training materials and presentations that enable operational readiness and long-term supportability.
Identify, document, and communicate defects to internal stakeholders and external suppliers for resolution.
Investigate defects through root-cause analysis and recommend remediation solutions.
Create and maintain technical documentation for deployed solutions.
Support Assessment and Qualification (AandQ) activities by providing labor and material estimates in response to operational requests.
Apply and ensure compliance with CN Technology standards, including Security, Architecture, and Project Delivery Methodologies (Waterfall and Agile).

Engagement and Collaboration

Engage with project teams to review and validate requirements.
Mentor and support fellow integrators by helping resolve issues and proactively addressing potential risks.
Collaborate with external providers and business stakeholders to evaluate technical issues, assess impacts, and identify effective solutions.
Partner with Project Managers during planning phases to identify integration activities, dependencies, risks, and mitigation plans.
Communicate deployment plans and outcomes effectively to Operational Support teams.
Coordinate and support the execution of testing campaigns with cross-functional Technology teams.

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires occasional business travel in accordance with CN's policy for meetings with suppliers and to visit field sites for deployment activities.

Experience

Minimum 1 year of overall work experience
Proven experience delivering technology projects involving complex hardware/software systems and advanced telecommunications technologies
Proven experience in designing and developing test automation solutions
Provent experience in solution integration
Experience using Azure DevOps or similar lifecycle management tool *
Previous railroad experience*
Previous experience in system engineering context *
Experience using AI-assisted tools and analytics to support system integration, validation, testing, and troubleshooting activities.
Candidates with an equivalent combination of education, training, and experience will be considered
Any requirement marked with (*) will be considered an asset (not mandatory)

Education/Certification/Designation

Bachelor's Degree in Computer Engineering, Electrical Engineering, Computer Science or equivalent work experience
Technical Certifications*
Candidates with equivalent practical experience, education, or training will be considered
Any requirement marked with (*) will be considered an asset (not mandatory)

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Compliance
Customer service
AI Literacy and data orientation
High Impact Execution
Process optimization

Technical Skills/Knowledge

Very good knowledge delivering complex technology projects involving multiple parties
Very good knowledge of systems engineering
Very good knowledge in agile and waterfall project delivery methodologies
Very good IT security knowledge and awareness
A foundation in software development
Very good communication and presentation skills
Very good technical documentation skills
Knowledge of Microsoft Office (Word, Excel, PowerPoint, Visio)

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More about this job

Responsibilities

Design, integrate, test, and deploy technology solutions that meet CN requirements, including documenting designs and test results and following change control and release processes. Coordinate with project teams, suppliers, and operational support teams to manage dependencies and risks, resolve defects, and prepare systems for ongoing support.

Requirements

Requires at least one year of overall work experience, with experience in complex technology projects, solution integration, and test automation; equivalent education, training, and experience may be considered. A bachelor's degree in computer engineering, electrical engineering, computer science, or equivalent work experience is specified, alongside knowledge of systems engineering, security, project delivery methods, and technical communication.

Skills

Solution Design
Solution Integration
Systems Engineering
Test Automation
Manual Testing
Automated Testing
Root-Cause Analysis
Technical Documentation
Telecommunications
IT Security
Agile Methodologies
Waterfall Methodologies
Azure DevOps
Project Delivery
Stakeholder Communication
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Solution Management
Solution Integration
Systems Engineering
Complex Technology Projects
Hardware
Software
Telecommunications
Solution Design
Test Automation
Automated Testing
Manual Testing
Test Plans
Root-Cause Analysis
Change Control
Release Management
Azure DevOps
Agile
Waterfall
IT Security
Technical Documentation
Project Delivery
Operational Readiness
Infrastructure
Artificial Intelligence
Analytics
Microsoft Office
Visio
Rail Transportation

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