K-Manager Account Manager (Temp 6 months)
- Quebec, QC, Canada
Temporary
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Job details
- Job type
- Temporary
- Apply by
- Experience
- Minimum 5 years of experience in sales or marketing, preferably in transportation and logistics services
- Posting language
- English
- Posted
Original job description
Job Summary
The incumbent is responsible for identifying and pursuing opportunities with new and existing customers. The incumbent asks customers pertinent questions in order to understand their transportation needs and match them to CN's service delivery capabilities. The position stays abreast of competitive developments in customers' markets and seeks opportunities for growth.
Main Responsibilities
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires regular travel (70%).
Experience
Sales or Marketing
The incumbent is responsible for identifying and pursuing opportunities with new and existing customers. The incumbent asks customers pertinent questions in order to understand their transportation needs and match them to CN's service delivery capabilities. The position stays abreast of competitive developments in customers' markets and seeks opportunities for growth.
Main Responsibilities
- Handle commercial aspects of several key customers
- Develop account growth strategies for customers and maintain existing relationships
- Create strategies for new business development, including prospecting, cold calling, and sales pipeline management
- Deliver yearly revenue and price targets in alignment with the Company's objectives
- Collaborate with operations personnel to identify available capacity for opportunistic selling to improve overall yield and asset utilization
- Cross-sell the full suite of the organization's transportation services
- Address any potential service issues with operations personnel proactively
- Develop a reliable monthly revenue and volume forecast
- Handle contract renewals and regular negotiations
- Act as a safety advocate with customer base in accordance with CN's values
- Maintain compliance and reporting safety incidents internally
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires regular travel (70%).
Experience
Sales or Marketing
- Minimum 5 years of experience in sales or marketing, preferably in transportation and logistics services
- Experience in major contract negotiations
- Candidates with an equivalent combination of education, training, and experience will be considered
- Bachelor's in commerce, Marketing, Finance, Business Administration, or equivalent
- Candidates with equivalent practical experience, education, or training will be considered
- We Care About Each Other
- We Strive for Excellence
- We Succeed Together
- We Lead Responsibly
- Vision and strategic thinking
- Impactful and inclusive leadership
- Performance and value delivery
- Empowerment and talent development
- Strategic communication and influence
- Managerial courage and decisiveness
- Delegation
- Influence
- Customer service
- Conflict management
- Support
- Knowledge of rail or other transportation services
- Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word), including SalesForce, Tableau, and Power BI
- Negotiation and time management skills
- Fluently bilingual both written and verbal (English, French)*
More about this job
Responsibilities
Manage key customer accounts, maintain relationships, and develop strategies to grow revenue through new business, prospecting, and cross-selling transportation services. Meet revenue and pricing targets, forecast revenue and volume, negotiate contract renewals, coordinate with operations on capacity and service issues, and promote safety compliance.
Requirements
Requires at least five years of sales or marketing experience, preferably in transportation or logistics, along with experience negotiating major contracts. A bachelor's degree in commerce, marketing, finance, business administration, or equivalent is requested; knowledge of transportation services, advanced Microsoft Office and analytics tools, negotiation skills, and time management are also relevant.
Skills
- Account Management
- Sales Strategy
- Business Development
- Prospecting
- Cold Calling
- Sales Pipeline Management
- Revenue Forecasting
- Contract Negotiation
- Cross-Selling
- Transportation Services
- Microsoft Office
- Salesforce
- Tableau
- Power BI
- Time Management
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Transportation
- Logistics
- Management & Leadership
- Customer Service & Support
Keywords
- Account Management
- Sales
- Marketing
- Transportation
- Rail Transportation
- Logistics
- Business Development
- Prospecting
- Cold Calling
- Sales Pipeline Management
- Revenue Targets
- Pricing Targets
- Revenue Forecasting
- Volume Forecasting
- Contract Renewals
- Contract Negotiations
- Cross-Selling
- Capacity Planning
- Asset Utilization
- Customer Relationships
- Service Delivery
- Safety Compliance
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Salesforce
- Tableau
- Power BI
- Travel
- Hybrid Work