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Added 8 mins ago
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On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 8 mins ago
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Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
…collaborate with the Product Manager, Business Analyst, Engineering Lead, and backend developers to translate business requirements into validated, scalable solutions. This role includes…
Added 8 mins ago
Captain I (LaHave)
The Government of Nova Scotia
Lahave, NS
…courteous disposition and hold a high standard for client and customer service. The ability to communicate both verbally and in writing are key components of this…
Added 22 mins ago
Account Executive, Automotive
Google
Toronto, ON
Excellent customer service, communication, presentation, analytical, and creative problem-solving skills, with the ability to convey how growth hacking can deliver growth.
Added 22 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Keele, North York, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 22 mins ago
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Sales Development Representative
Quadient
Markham, ON
- $55,000 to $60,800 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 38 mins ago
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Data Engineer
Wiraa
Canada
- Full-time
…Pattison Food Group is widely recognized for its leadership in customer service and innovation within the retail…
Added 38 mins ago
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Reservations Sales Agent | Luxury Villa Rentals
Rental Escapes
Montreal, QC
- Full-time
…around the world. You'll pair product knowledge with superior customer service skills to deliver VIP service to all of our guests. In doing so, you will optimize the customer experience and…
Added 38 mins ago
Assistant Health & Safety Manager
Salit Steel
Toronto, ON
…Ontario, Quebec, Western Canada, and the US, providing steel service centre solutions and reinforcing products, including stock and fabricated rebar, as well as specialty products such as…
Added 38 mins ago
Corporate Store Supervisor II
Bulk Barn
Kitchener, ON
…the Corporate Store Manager and retail store team to ensure service excellence, business profitability and team collaboration. The Corporate Store Supervisor II is responsible to assist in…
Added 53 mins ago
4
Capture Director / Business Development
49North
Ottawa, ON · Kanata, ON
- Full-time
Lead strategic project Capture Management for specific high value opportunities ($100M+)
Added 1 hour ago
MC
Senior Retail Sales Associate
Moores Clothing
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
Added 1 hour ago
MD
Construction Project Operations Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience as a manager, supervisor, project manager, or team lead involving managing, leading, coaching, and holding others accountable.
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Whitehorse, YT
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
CC
Landscape construction Crew Leader
Clintar Commercial Outdoor Services
Moncton, NB
- Full-time
Good customer service skills are essential to handle inquiries and requests professionally.
Added 1 hour ago
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Food Services Manager
COGIR Real Estate
Windsor, ON
- Full-time
…recruit, train, and oversee a team of exceptional culinary and service professionals. Operating with an eye on cost efficiency, you'll collaborate to deliver an unparalleled culinary…
Added 1 hour ago
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Territory Sales Representative
Morris Lee, Ltd.
Montreal, QC
- Full-time
Lead product trainings, customer events and lunch-and-learns
Added 1 hour ago
SA
Engineering Manager - Production & Energy
Standard Aero
Winnipeg, MB
- Full-time
The successful candidate will lead a team of engineers and technical professionals, working closely with Operations, Quality, and other cross-functional teams to improve operational…
Added 1 hour ago
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Easy Move Sales Representative
Irving Oil
Saint John, NB
- Full-time
Execute simple and short-term sales cycle which may or may not lead to a long-term customer relationship
Added 1 hour ago
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US Sales Manager for Children's Online Courses (Remote)
Kodland
Remote, Canada
- Full-time
- Remote
Experience in sales, customer service, customer success, tutoring, or coaching
Added 1 hour ago
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Seasonal Personal Vehicle Driver - Winnipeg Spin
UPS
Winnipeg, MB
- Temporary
Are you a hardworking, fast-learner, offering superior customer service skills that would like to deliver packages that matter? We want you to join our team. We are hiring personal delivery…
Added 1 hour ago
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Seasonal Personal Vehicle Driver - Winnipeg Spin
UPS
Winnipeg, MB
- Temporary
Are you a hardworking, fast-learner, offering superior customer service skills that would like to deliver packages that matter? We want you to join our team. We are hiring personal delivery…
Added 1 hour ago
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Senior Manager, Vendor Operations
Deluxe
SK
- Full-time
Support regular vendor performance reviews in your territory to ensure high service standards and continuous improvement. Monitor work pipeline based on financial forecasts and customer…
Added 1 hour ago
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Quality Lead
Accenture
Toronto, ON
- Full-time
Develops service levels, measures and performance targets and regular reporting
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vaughan, ON
- Full-time
Commitment to providing exceptional customer service

Manager Business Communications Partner (Temporary 6-months)

Greater Montreal Metropolitan Area, QC, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Dec 3, 2026
Experience: Between 5 to 7 years of experience in a similar communications role
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Summary

The role is responsible for acting as a strategic resource for the client department's Executives and Subject Matter Experts (SMEs) by serving as a communications advisor, planner, and developer. The incumbent builds and owns annual communications plans for the function and handles ad-hoc requests and special projects involving communications. The role identifies key annual communications objectives and develops communications strategies to achieve these goals. The role acts as a CN communication and brand advocate on behalf of CN's Corporate and Marketing Communications, at the assigned department's level, and organization wide. The role acts as a significant contributor to initiatives that improve overall communications content and strategies and increase communications channels adoption.

Main Responsibilities

Communications Plan Development

Develop, coordinate, align, and own communications plans for clients, including internal and external audiences
Manage the timely, cost-effective delivery of innovative communication campaigns, overseeing the complete quality assurance and Senior Manager sign-off workflow
Develop and write key messages to support the client's communications with high impact on target audiences
Ensure message and tone alignment within the client's organization (campaign to campaign) as well as among departments, ensuring that all communications stay true to CN's overall strategic communications approach
Measure effectiveness of the client's communications, report back to the client where applicable, and make recommendations for future campaigns based on results

Delivery of Tactics and Materials

Collaborate with Corporate and Marketing Communications Specialists to define tactical and production plans once communications plans have been established
Lead production of communications and supporting material that need to be achieved, and take full accountability of the plan by driving its development, results, monitoring, and measurement
Manage other corporate communications projects to increase knowledge of CN's business, departments, and stakeholders
Develop and oversee production timelines for creative campaigns, videos, and project deliverables

People Management

Demonstrate collaboration and leadership within Communications, CN functions, Stakeholder Relations, and among support players
Adhere to CN's values in the context of cross-functional projects and high-level interaction among internal teams, external stakeholders, and collaborators
Build trust, pride, and engagement with direct reports, if managing people

Brand Advocacy

Act as a key representative of the Corporate and Marketing Communications team and advocate for the CN brand and stakeholder experience
Educate and strive to uphold brand standards while making decisions and recommendations autonomously

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The incumbent must be available to work evening shifts and weekends when necessary. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role may require frequent travel within the assigned territory (Western, Eastern, and Southern regions of CN's network).

Experience

Communications

Between 5 to 7 years of experience in a similar communications role
Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

Bachelor's Degree in Business Administration, Communications, Marketing, or equivalent
Candidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Vision and strategic thinking
Impactful and inclusive leadership
Performance and value delivery
Empowerment and talent development
Strategic communication and influence
Managerial courage and decisiveness
Stakeholder management
Reading the environment
Process optimization
Influence
Customer service

Technical Skills/Knowledge

Strong business understanding of CN's corporate strategy, mission, and vision
Fast learner of communications tools used by CN (e.g. Poppulo, Airtable, MS Teams, Viva Engage, Cvent)
General Microsoft applications skills

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More about this job

Responsibilities

Develop and manage strategic communications plans, campaigns, messaging, and supporting materials for internal and external audiences, ensuring quality, brand alignment, timely delivery, and measurable results. Advise client executives and subject matter experts, coordinate cross-functional communications projects, and advocate for CN's brand and stakeholder experience.

Requirements

Requires 5 to 7 years of experience in a similar communications role and a bachelor's degree in Business Administration, Communications, Marketing, or an equivalent combination of education, training, and experience. Candidates should have strong business understanding, strategic communication and stakeholder management capabilities, proficiency with general Microsoft applications, and the ability to learn CN's communications tools.

Skills

Strategic Communication
Communications Planning
Campaign Management
Message Development
Content Development
Stakeholder Management
Brand Advocacy
Leadership
Team Collaboration
Performance Measurement
Project Management
Quality Assurance
Microsoft Office Applications
Poppulo
Airtable
Microsoft Teams

Visa sponsorship

Not detected in the job text

Keywords

Corporate Communications
Marketing Communications
Strategic Communications
Communications Planning
Internal Communications
External Communications
Communications Campaigns
Key Messages
Content Development
Brand Standards
Brand Advocacy
Stakeholder Management
Executive Communications
Subject Matter Experts
Campaign Measurement
Quality Assurance
Project Management
Creative Production
Video Production
Poppulo
Airtable
Microsoft Teams
Viva Engage
Cvent
Microsoft Office
Rail Transportation

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