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Added 7 mins ago
RC
Sales Clerk - Front Shop
Rexall Care Network
Ottawa, ON
- Full-time
Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network
Added 7 mins ago
RC
Pharmacy Clerk
Rexall Care Network
Ottawa, ON
- Full-time
Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network
Added 7 mins ago
DR
Finishing Business Development Manager
DMC Recruitment Group
Calgary, AB
- Full-time
Business Development Manager - Interior Finishing Products
Added 7 mins ago
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Director, Engineering and Procurement, AI Fabric
Bell
Calgary, AB
- Full-time
On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G,…
Added 10 mins ago
B
Director, MEP & Electrical Infrastructure, Bell AI Fabric
Bell
Calgary, AB
- Full-time
On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G,…
Added 10 mins ago
CC
Manager, Communications
Canadian Cancer Society
Prince George, BC
- Full-time
For roles based in Quebec, French is required. Knowledge of another language may be required depending on job responsibilities and business needs.
Added 10 mins ago
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Project Engineer - Substation
Qualus
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Power Your Future with Qualus in our T&D business as a Project Engineer - Substation. This position can be in Calgary, AB or based out of our Vancouver BC office on a hybrid schedule. This…
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Sales Associate I
Coach
Edmonton, AB
- Full-time
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Added 10 mins ago
AC
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Alimentation Couche-Tard
Laval, QC
- Full-time
At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant…
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Software Developer
TierOne
Toronto, ON
- Full-time
Added 10 mins ago
MM
Regional Manager-Originations-GTA West & Western Ontario
Marathon Mortgage Corp.
ON · Ontario, Canada
- Full-time
…with existing and prospective broker partners, identify new business opportunities and ultimately translate those relationships into sustainable mortgage origination…
Added 10 mins ago
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Dartmouth, NS
- Full-time
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Added 10 mins ago
EN
Operations Coordinator
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AB · Red Deer County, AB
- Full-time
Develop an understanding of customer business cycles and upcoming needs to support service planning and identify potential business opportunities.
Added 10 mins ago
MM
Regional Manager-Originations-GTA East & Northern Ontario
Marathon Mortgage Corp.
ON · Ontario, Canada
- Full-time
…with existing and prospective broker partners, identify new business opportunities and ultimately translate those relationships into sustainable mortgage origination…
Added 10 mins ago
CN
S&T Operational Excellence Specialist
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…standing in a relevant discipline (e.g. Physical Sciences, Business, Project Management, Quality and/or Operational…
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S
Prepared Foods - Clerk Department Second Deli
Sobeys
Dartmouth, NS
- Full-time
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Replenishment - Clerk Department Second Grocery
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Dartmouth, NS
- Full-time
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Strategic Account Executive - N.A.
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- Full-time
…position responsible for developing, managing, and closing business for Strategic Enterprise customers in the North America region and is an integral part of the field sales organization.…
Added 10 mins ago
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Senior Business Analyst - ERP Implementation
CGI
Halifax, NS
- Full-time
CGI is seeking an experienced Senior Business Analyst to support future ERP transformation and implementation opportunities. The successful candidate will work closely with business…
Added 10 mins ago
S
Replenishment - Clerk Department Second Grocery
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Dartmouth, NS
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 10 mins ago
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Produce - Clerk Produce
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Halifax, NS
- Full-time
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Added 10 mins ago
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Cosmetics Department - Clerk Front Store
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- Full-time
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Added 10 mins ago
S
Cosmetics Department - Clerk Front Store
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Bedford, NS
- Full-time
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Added 10 mins ago
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In Store Bakery -Baker
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Sherwood Park, AB
- Full-time
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Added 10 mins ago
S
Meat & Seafood - Clerk Meat
Sobeys
Halifax, NS
- Full-time
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Manager Employee Experience-CA

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: Minimum 7 years of progressive experience in Employee Experience, Culture and Engagement, HR program management, HR transformation, talent/engagement, or change enablement
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Summary

The incumbent designs and enables CN's employee journey by connecting key moments that matter into a coherent, values-based endtoend experience across the employee lifecycle. Rather than viewing programs and processes in isolation, the role uses personas and journey maps to identify pain points, handoffs, and opportunities to improve how employees experience work at CN.This role supports the evolution of CN's Employee Value Proposition (EVP) including CN's culture and leads priority enterprise programs-such as onboarding and offboarding, recognition, service anniversaries and retirement gifts, and internal and external awards-to ensure experiences feel intentional, human, and aligned with CN's values. The manager partners with HR and business stakeholders to translate employee insights into clear guidance, scalable program design, and measurable experience improvements.

Main Responsibilities

Employee Journey and CN Personas

Manage and maintain CN personas and employee journey maps across the employee lifecycle
Ensure artifacts remain current, actionable, and aligned to enterprise priorities
Identify and action pain points and opportunities for improvement
Create, update, and govern lifecycle personas and journey maps
Maintain a change log
Facilitate working sessions to validate moments that matter and pain points
Publish and share outputs for HR stakeholders
Support the evolution of CN's Employee Value Proposition (EVP) by identifying experience strengths and gaps and translating insights into program and communication improvements

Employee Experience Programs and Lifecycle Management

Own strategy, governance, and continuous improvement for employee experience programs connected to key moments that matter, CN's culture, onboarding and offboarding, corporate recognition, CN values integration, service anniversaries and retirements, and internal and external awards
Lead functional execution for assigned programs, including planning, stakeholder alignment, requirements, implementation readiness, and sustainment
Develop clear program frameworks, including scope, eligibility, roles, processes, timelines, and employee and manager guidance, and ensure consistent employee-facing messaging in partnership with Communications
Measure program effectiveness and experience outcomes using available data and feedback
Provide insights and recommendations to improve adoption, efficiency, and employee experience consistency
Contribute to EVP development and refresh and align program messaging to EVP pillars
Ensure the EVP is reflected consistently in employee-facing content for key lifecycle events

Culture, Values and Recognition

Drive the corporate recognition strategy, including the platform and enterprise framework
Enable consistent recognition across functions through tools, standards, and guidance
Integrate CN values into employee experience programs and recognition touchpoints
Partner with stakeholders to reinforce values through practical behaviours and communications
Drive the company-wide onboarding and offboarding strategy and enable a framework for functional onboarding and offboarding
Standardize key steps, assets, and enablement for managers and HR
Coordinate improvements to service awards and the retirement recognition experience
Ensure clarity regarding eligibility, ordering and support processes, including invoicing, and employee-facing guidance
Manage or support award programs, including timelines, nomination processes, stakeholder coordination, and communications alignment

Working Conditions

The role has standard working conditions in an office environment with a regular workweek. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (10%) within North America.Requirements

Experience

Change Management

Minimum 7 years of progressive experience in Employee Experience, Culture and Engagement, HR program management, HR transformation, talent/engagement, or change enablement
Demonstrated experience designing and delivering enterprise programs and employee-facing frameworks (process, guidance, communications, sustainment)
Strong stakeholder management skills with the ability to influence across functions and levels
Strong writing and facilitation skills; ability to translate complex information into clear, practical guidance
Strong presentation skills including the creation of PowerPoint presentations
Comfort working with data and feedback to inform recommendations and measure outcomes
Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

University degree in Human Resources, Industrial Relations, Organizational Development, Business Administration, or CommunicationsCandidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Conveying the vision
Planning
Stakeholder management
Listening
Influence

Technical Skills/Knowledge

Advance proficiency in Microsoft Office (PowerPoint, Excel, Access)
Fluently bilingual both written and verbal (English, French)*
Solid understanding of the logistics and transportation industry*
Any requirement marked with (*) will be considered an asset (not mandatory)Organizational Impact

Apply About employer

More about this job

Responsibilities

Lead employee journey mapping and improve lifecycle experiences by identifying pain points and translating employee insights into practical guidance and program improvements. Govern enterprise experience programs - including onboarding, offboarding, recognition, service awards, retirement recognition, and awards - and align them with CN’s culture, values, and Employee Value Proposition.

Requirements

Requires at least seven years of progressive experience in employee experience, culture and engagement, HR program management, HR transformation, talent and engagement, or change enablement, with demonstrated experience delivering enterprise programs and employee-facing frameworks. A university degree in human resources, industrial relations, organizational development, business administration, or communications is specified, alongside strong stakeholder, writing, facilitation, presentation, and data-informed decision-making skills.

Skills

Employee Experience
Employee Journey Mapping
Change Management
HR Program Management
Employee Value Proposition
Stakeholder Management
Program Governance
Onboarding and Offboarding
Corporate Recognition
Culture and Engagement
Facilitation
Business Writing
Presentation Skills
Data Analysis
Microsoft Office
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Employee Experience
Employee Lifecycle
Employee Journey Maps
Personas
Employee Value Proposition
Change Management
HR Program Management
HR Transformation
Culture and Engagement
Program Governance
Onboarding
Offboarding
Corporate Recognition
Service Anniversaries
Retirement Recognition
Awards Programs
CN Values
Stakeholder Management
Facilitation
Employee Communications
Program Measurement
Employee Feedback
Microsoft Office
PowerPoint
Excel
Access
Rail Transportation
Logistics
French
English

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