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JF
Development & Community Engagement Manager
Jewish Federation of British Columbia (JFBC)
BC · West Vancouver, BC
- Internship
Coordinate and lead JSABC events, educational programs and fundraising activities.
Added 16 mins ago
FS
Area Safety Manager
First Student
Toronto, ON
- Full-time
The Area Safety Manager (ASM) plays a key role in supporting safety across operational, facility and shop activities at designated locations within the Greater Toronto Area. Reporting…
Added 16 mins ago
H(
Analyst, Pension Accounting Operations (12 month Contract)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $71,000 to $109,000 CAD / year
- Full-time
learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
Added 16 mins ago
HB
Assistant Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
- Other
Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 30 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Part-time
We are a well-equipped practice who is looking for a committed Family Practitioner. We have a dedicated MOA and manager. This position offers an excellent opportunity to provide…
Added 30 mins ago
TA
hotel manager
TALBOT ARM MOTEL LTD
Destruction Bay, YT
- Full-time
Added 30 mins ago
WB
Restaurant Front of House (FOH) Manager – Full-Time
Wixans Bridge
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Wixan’s Bridge Restaurant is looking for an experienced and motivated Front of House Manager to join our team. In this role, you will lead daily front-of-house operations, mentor and…
Added 30 mins ago
SB
Kitchen Manager (Seven-10 Kitchen + Bar)
Splitsville Bowl
Richmond, BC
- Full-time
We’re looking for a Kitchen Manager / Chef to take ownership of our kitchen at Splitsville Riverport. With 32 bowling lanes, a full restaurant and bar, and a steady stream of special…
Added 30 mins ago
SW
Talent Manager
STAGE Windows & Doors
Concord, ON
- $65,000 to $80,000 CAD / year
- Full-time
Stage Windows & Doors is looking for a hands-on Talent Manager with a strong focus on Talent Acquisition, Training & Development, and Employee Engagement, while also supporting Health &…
Added 31 mins ago
MW
Reservations Coordinator
Mike Wiegele Helicopter Skiing
BC · MWHS
- Full-time
With manager approval, a payment extension can be provided.
Added 31 mins ago
A
HSE Advisor
AtkinsRéalis
Toronto, ON
- Full-time
The HSE Advisor will assist the Regional HSE Manager in the development, implementation, and ongoing maintenance of health, safety, and environmental (HSE) programs and initiatives across…
Added 31 mins ago
C
Junior Specialist, Employee Engagement (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Reporting to the Senior Manager, Strategic Alignment and Engagement, the Junior Specialist plays a pivotal role in nurturing corporate culture and enhancing the employee experience within…
Added 46 mins ago
RS
Gestionnaire principal de la location/Senior Manager Rental
Ryder Supply Chain Solutions
Dorval, QC
- Full-time
Added 46 mins ago
CS
Active Living Manager
Cogir Senior Living
Ottawa, ON · Valley Stream
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 46 mins ago
CS
Recreation Aide- Casual
Cogir Senior Living
Calgary, AB · McKenzie Towne Retirement
- Part-time
Reporting to the Active Living Manager, the Active Living Aide assists in the planning, organization and implementation of meaningful programs for the residents.
Added 1 hour ago
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Substance Use Worker - MOAT
Boyle Street Community Service Ltd
Edmonton, AB
- $25.2 to $26.35 CAD / hour
- Full-time
- Temporary
Reporting to the Intake/Triage Program manager, the Substance Use Worker provides support to the community members we serve that are facing substance use problems and challenges.
Added 1 hour ago
TL
Parts Manager
Transx Ltd
Calgary, AB
- Full-time
The TransX Group of Companies has an exciting opportunity for a Parts Manager to join our Maintenance & Procurement department.
Added 1 hour ago
R
Assistant Branch Manager - Greater Toronto Region
RBC
Toronto, ON · Mississauga, ON · Brampton, ON · Markham, ON · Aurora, ON · Vaughan, ON · Richmond Hill, ON · Newmarket, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 1 hour ago
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Investment Advisor
RBC
Toronto, ON
- Full-time
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Financial Planner, Relationship Manager
RBC
Georgina, ON
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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Added 1 hour ago
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Financial Planner, Relationship Manager
RBC
Barrie, ON
- Full-time
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Added 1 hour ago
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Client Advisor
RBC
Bridgewater, NS
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Assistant Branch Manager
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Branch Manager - Greater Toronto Region
RBC
Toronto, ON · Mississauga, ON · Brampton, ON · Markham, ON · Aurora, ON · Vaughan, ON · Richmond Hill, ON · Newmarket, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 hour ago
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Branch Manager, Pape and Danforth Branch
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Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…

Manager Employee Experience-CA

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: Minimum 7 years of progressive experience in Employee Experience, Culture and Engagement, HR program management, HR transformation, talent/engagement, or change enablement
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Summary

The incumbent designs and enables CN's employee journey by connecting key moments that matter into a coherent, values-based endtoend experience across the employee lifecycle. Rather than viewing programs and processes in isolation, the role uses personas and journey maps to identify pain points, handoffs, and opportunities to improve how employees experience work at CN.This role supports the evolution of CN's Employee Value Proposition (EVP) including CN's culture and leads priority enterprise programs-such as onboarding and offboarding, recognition, service anniversaries and retirement gifts, and internal and external awards-to ensure experiences feel intentional, human, and aligned with CN's values. The manager partners with HR and business stakeholders to translate employee insights into clear guidance, scalable program design, and measurable experience improvements.

Main Responsibilities

Employee Journey and CN Personas

Manage and maintain CN personas and employee journey maps across the employee lifecycle
Ensure artifacts remain current, actionable, and aligned to enterprise priorities
Identify and action pain points and opportunities for improvement
Create, update, and govern lifecycle personas and journey maps
Maintain a change log
Facilitate working sessions to validate moments that matter and pain points
Publish and share outputs for HR stakeholders
Support the evolution of CN's Employee Value Proposition (EVP) by identifying experience strengths and gaps and translating insights into program and communication improvements

Employee Experience Programs and Lifecycle Management

Own strategy, governance, and continuous improvement for employee experience programs connected to key moments that matter, CN's culture, onboarding and offboarding, corporate recognition, CN values integration, service anniversaries and retirements, and internal and external awards
Lead functional execution for assigned programs, including planning, stakeholder alignment, requirements, implementation readiness, and sustainment
Develop clear program frameworks, including scope, eligibility, roles, processes, timelines, and employee and manager guidance, and ensure consistent employee-facing messaging in partnership with Communications
Measure program effectiveness and experience outcomes using available data and feedback
Provide insights and recommendations to improve adoption, efficiency, and employee experience consistency
Contribute to EVP development and refresh and align program messaging to EVP pillars
Ensure the EVP is reflected consistently in employee-facing content for key lifecycle events

Culture, Values and Recognition

Drive the corporate recognition strategy, including the platform and enterprise framework
Enable consistent recognition across functions through tools, standards, and guidance
Integrate CN values into employee experience programs and recognition touchpoints
Partner with stakeholders to reinforce values through practical behaviours and communications
Drive the company-wide onboarding and offboarding strategy and enable a framework for functional onboarding and offboarding
Standardize key steps, assets, and enablement for managers and HR
Coordinate improvements to service awards and the retirement recognition experience
Ensure clarity regarding eligibility, ordering and support processes, including invoicing, and employee-facing guidance
Manage or support award programs, including timelines, nomination processes, stakeholder coordination, and communications alignment

Working Conditions

The role has standard working conditions in an office environment with a regular workweek. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (10%) within North America.Requirements

Experience

Change Management

Minimum 7 years of progressive experience in Employee Experience, Culture and Engagement, HR program management, HR transformation, talent/engagement, or change enablement
Demonstrated experience designing and delivering enterprise programs and employee-facing frameworks (process, guidance, communications, sustainment)
Strong stakeholder management skills with the ability to influence across functions and levels
Strong writing and facilitation skills; ability to translate complex information into clear, practical guidance
Strong presentation skills including the creation of PowerPoint presentations
Comfort working with data and feedback to inform recommendations and measure outcomes
Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

University degree in Human Resources, Industrial Relations, Organizational Development, Business Administration, or CommunicationsCandidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Conveying the vision
Planning
Stakeholder management
Listening
Influence

Technical Skills/Knowledge

Advance proficiency in Microsoft Office (PowerPoint, Excel, Access)
Fluently bilingual both written and verbal (English, French)*
Solid understanding of the logistics and transportation industry*
Any requirement marked with (*) will be considered an asset (not mandatory)Organizational Impact

Apply About employer

More about this job

Responsibilities

Lead employee journey mapping and improve lifecycle experiences by identifying pain points and translating employee insights into practical guidance and program improvements. Govern enterprise experience programs - including onboarding, offboarding, recognition, service awards, retirement recognition, and awards - and align them with CN’s culture, values, and Employee Value Proposition.

Requirements

Requires at least seven years of progressive experience in employee experience, culture and engagement, HR program management, HR transformation, talent and engagement, or change enablement, with demonstrated experience delivering enterprise programs and employee-facing frameworks. A university degree in human resources, industrial relations, organizational development, business administration, or communications is specified, alongside strong stakeholder, writing, facilitation, presentation, and data-informed decision-making skills.

Skills

Employee Experience
Employee Journey Mapping
Change Management
HR Program Management
Employee Value Proposition
Stakeholder Management
Program Governance
Onboarding and Offboarding
Corporate Recognition
Culture and Engagement
Facilitation
Business Writing
Presentation Skills
Data Analysis
Microsoft Office
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Employee Experience
Employee Lifecycle
Employee Journey Maps
Personas
Employee Value Proposition
Change Management
HR Program Management
HR Transformation
Culture and Engagement
Program Governance
Onboarding
Offboarding
Corporate Recognition
Service Anniversaries
Retirement Recognition
Awards Programs
CN Values
Stakeholder Management
Facilitation
Employee Communications
Program Measurement
Employee Feedback
Microsoft Office
PowerPoint
Excel
Access
Rail Transportation
Logistics
French
English

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