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Added 23 mins ago
H
Bi-Lingual Recruiter
Hays
Montreal, QC
- $70,000 to $80,000 CAD / year
- Full-time
…day-to-day operational activities while acting as a trusted partner to the…
Added 23 mins ago
TC
Oracle Database Administrator
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
…for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human…
Added 23 mins ago
TC
Salesforce Revenue Cloud Architect
Tata Consultancy Services
ON · Ontario, Canada
- $100,000 to $120,000 CAD / year
- Full-time
…for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human…
Added 23 mins ago
SA
Human Resource Business Partner
SAMSIC Assistance Canada Inc
Dorval, QC
- $75,000 CAD / year
- Full-time
We are looking for a Human Resource Business Partner who will provide direct support to the VP, Talent and People. The successful candidate will be an energetic, positive, professional, and…
Added 23 mins ago
G
PROCESS IMPROVEMENT CONSULTANT (HYBRID)
GreenShield
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Partner with business units to identify and recommend high-impact use cases for RPA and AI.
Added 23 mins ago
TO
Patient Transfer Attendant - Brandon, Manitoba
Transdev Ontario Manitoba
Brandon, MB
- Full-time
…accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an…
Added 23 mins ago
LE
Nurse Case Manager
Logic Executive Search & Workplace Solutions
Windsor, ON
- $50,000 to $75,000 CAD / year
- Full-time
At Logic Executive Search and Workplace Solutions we strive to be a valued, strategic business partner providing the highest level of executive recruitment expertise and customized…
Added 25 mins ago
Human Resources Manager - MC2
Westerkirk
Woolwich, ON
Bachelor’s degree in Human Resources, Business Administration, ore related field (or equivalent experience).
Added 39 mins ago
GI
Quality Control Technician
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
…We only work with approved partners directly engaged by our Human Resources team for specific searches. Unsolicited submissions will not be eligible for placement…
Added 39 mins ago
GI
Superintendent
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
…We only work with approved partners directly engaged by our Human Resources team for specific searches. Unsolicited submissions will not be eligible for placement…
Added 39 mins ago
GI
Quality Control Technician
Green Infrastructure Partners
Kingston, ON · Gardiners Rd, Kingston, ON
- Full-time
…We only work with approved partners directly engaged by our Human Resources team for specific searches. Unsolicited submissions will not be eligible for placement…
Added 39 mins ago
SN
142R1-26-4 Registered Nurse – Contract (12 months)
Six Nations
Ohsweken, ON
- Full-time
Added 39 mins ago
SN
143R1-26-4 Registered Nurse – Part Time
Six Nations
Ohsweken, ON
- Part-time
Added 39 mins ago
AC
Mechanical Technician
Albarrie Canada Limited
Barrie, ON
- $60,000 to $65,000 CAD / year
- Full-time
In accordance with applicable Ontario legislation, the screening process is conducted by a dedicated member of our Human Resources team and not by artificial intelligence. We thank all…
Added 39 mins ago
SL
Business Development Partner
Sun Life
Blainville, QC · Laval, QC · Montreal, QC
- Full-time
The primary purpose of the Business Development Partner (BDP) is to recruit, onboard, train, develop and coach developing advisors during their first four years. You’ll play an important…
Added 39 mins ago
C&
Manager, Category Management & Shopper Insights
Church & Dwight Co., Inc.
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- Full-time
Partner with key retailers to provide category expertise and strategic recommendations regarding assortment, placement, and merchandising opportunities.
Added 39 mins ago
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Events & Partnerships Coordinator
Clio
Calgary, AB · Burnaby, BC · Vancouver, BC · Toronto, ON
- Full-time
The Strategic Engagement team builds meaningful connections between Clio, our customers, and our broader partner network to accelerate business growth.
Added 53 mins ago
PG
Talent Acquisition Specialist
PRI Global
Toronto, ON
- Contract
Demonstrated ability to act as a strategic talent partner by understanding product lifecycles, market trends, and business needs.
Added 53 mins ago
TC
Forward deployed Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
…for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human…
Added 53 mins ago
TC
GCP Infrastructure & Cloud SRE Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
…for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human…
Added 53 mins ago
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Human Resources & Administration Manager
TalentWorld
Toronto, ON · North York, ON
- Full-time
TalentWorld is recruiting a Human Resources & Administration Manager in North York, Ontario, for one of its valued partners.
Added 55 mins ago
SJ
Account Executive, Programmatic & Data Solutions
St. Joseph Communications
Toronto, ON
- $90,000 to $110,000 CAD / year
…accommodations to ensure a fair and equitable experience, please let our Human Resources team know. We'll handle any information you share with complete…
Added 55 mins ago
HI
Talent Acquisition Specialist
HUB International
Windsor, ON
- Full-time
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Added 55 mins ago
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Client Care Coordinator (Contract)
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Toronto, ON · SCARBOROUGH, ON
- Full-time
Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Added 55 mins ago
Application Architect Core HR
Scotiabank
Toronto, ON
…influence how technology shapes the future of work. You’ll partner with senior leaders, product managers, and engineering teams to define and implement solutions. You’ll lead by example,…

Manager Employee Experience-CA

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: Minimum 7 years of progressive experience in Employee Experience, Culture and Engagement, HR program management, HR transformation, talent/engagement, or change enablement
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Summary

The incumbent designs and enables CN's employee journey by connecting key moments that matter into a coherent, values-based endtoend experience across the employee lifecycle. Rather than viewing programs and processes in isolation, the role uses personas and journey maps to identify pain points, handoffs, and opportunities to improve how employees experience work at CN.This role supports the evolution of CN's Employee Value Proposition (EVP) including CN's culture and leads priority enterprise programs-such as onboarding and offboarding, recognition, service anniversaries and retirement gifts, and internal and external awards-to ensure experiences feel intentional, human, and aligned with CN's values. The manager partners with HR and business stakeholders to translate employee insights into clear guidance, scalable program design, and measurable experience improvements.

Main Responsibilities

Employee Journey and CN Personas

Manage and maintain CN personas and employee journey maps across the employee lifecycle
Ensure artifacts remain current, actionable, and aligned to enterprise priorities
Identify and action pain points and opportunities for improvement
Create, update, and govern lifecycle personas and journey maps
Maintain a change log
Facilitate working sessions to validate moments that matter and pain points
Publish and share outputs for HR stakeholders
Support the evolution of CN's Employee Value Proposition (EVP) by identifying experience strengths and gaps and translating insights into program and communication improvements

Employee Experience Programs and Lifecycle Management

Own strategy, governance, and continuous improvement for employee experience programs connected to key moments that matter, CN's culture, onboarding and offboarding, corporate recognition, CN values integration, service anniversaries and retirements, and internal and external awards
Lead functional execution for assigned programs, including planning, stakeholder alignment, requirements, implementation readiness, and sustainment
Develop clear program frameworks, including scope, eligibility, roles, processes, timelines, and employee and manager guidance, and ensure consistent employee-facing messaging in partnership with Communications
Measure program effectiveness and experience outcomes using available data and feedback
Provide insights and recommendations to improve adoption, efficiency, and employee experience consistency
Contribute to EVP development and refresh and align program messaging to EVP pillars
Ensure the EVP is reflected consistently in employee-facing content for key lifecycle events

Culture, Values and Recognition

Drive the corporate recognition strategy, including the platform and enterprise framework
Enable consistent recognition across functions through tools, standards, and guidance
Integrate CN values into employee experience programs and recognition touchpoints
Partner with stakeholders to reinforce values through practical behaviours and communications
Drive the company-wide onboarding and offboarding strategy and enable a framework for functional onboarding and offboarding
Standardize key steps, assets, and enablement for managers and HR
Coordinate improvements to service awards and the retirement recognition experience
Ensure clarity regarding eligibility, ordering and support processes, including invoicing, and employee-facing guidance
Manage or support award programs, including timelines, nomination processes, stakeholder coordination, and communications alignment

Working Conditions

The role has standard working conditions in an office environment with a regular workweek. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (10%) within North America.Requirements

Experience

Change Management

Minimum 7 years of progressive experience in Employee Experience, Culture and Engagement, HR program management, HR transformation, talent/engagement, or change enablement
Demonstrated experience designing and delivering enterprise programs and employee-facing frameworks (process, guidance, communications, sustainment)
Strong stakeholder management skills with the ability to influence across functions and levels
Strong writing and facilitation skills; ability to translate complex information into clear, practical guidance
Strong presentation skills including the creation of PowerPoint presentations
Comfort working with data and feedback to inform recommendations and measure outcomes
Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

University degree in Human Resources, Industrial Relations, Organizational Development, Business Administration, or CommunicationsCandidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Conveying the vision
Planning
Stakeholder management
Listening
Influence

Technical Skills/Knowledge

Advance proficiency in Microsoft Office (PowerPoint, Excel, Access)
Fluently bilingual both written and verbal (English, French)*
Solid understanding of the logistics and transportation industry*
Any requirement marked with (*) will be considered an asset (not mandatory)Organizational Impact

Apply About employer

More about this job

Responsibilities

Lead employee journey mapping and improve lifecycle experiences by identifying pain points and translating employee insights into practical guidance and program improvements. Govern enterprise experience programs - including onboarding, offboarding, recognition, service awards, retirement recognition, and awards - and align them with CN’s culture, values, and Employee Value Proposition.

Requirements

Requires at least seven years of progressive experience in employee experience, culture and engagement, HR program management, HR transformation, talent and engagement, or change enablement, with demonstrated experience delivering enterprise programs and employee-facing frameworks. A university degree in human resources, industrial relations, organizational development, business administration, or communications is specified, alongside strong stakeholder, writing, facilitation, presentation, and data-informed decision-making skills.

Skills

Employee Experience
Employee Journey Mapping
Change Management
HR Program Management
Employee Value Proposition
Stakeholder Management
Program Governance
Onboarding and Offboarding
Corporate Recognition
Culture and Engagement
Facilitation
Business Writing
Presentation Skills
Data Analysis
Microsoft Office
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Employee Experience
Employee Lifecycle
Employee Journey Maps
Personas
Employee Value Proposition
Change Management
HR Program Management
HR Transformation
Culture and Engagement
Program Governance
Onboarding
Offboarding
Corporate Recognition
Service Anniversaries
Retirement Recognition
Awards Programs
CN Values
Stakeholder Management
Facilitation
Employee Communications
Program Measurement
Employee Feedback
Microsoft Office
PowerPoint
Excel
Access
Rail Transportation
Logistics
French
English

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