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Added 14 mins ago
CP
Officer, Human Resources Business Partner (Field)
Canada Post / Postes Canada
AB · Edmonton, AB
- Full-time
With collaboration and direction from the HRBP Manager, the HRBP Officer leverages a broad understanding of the business and partners with HR subject matter experts (SMEs) and regional…
Added 14 mins ago
CG
Chef Manager
Compass Group Canada
Sudbury, ON
- Full-time
In conjunction with the Dietitian, the Chef Manager must ensure the nutritional and therapeutic requirements of the residents are met through menu planning, the development of standardized…
Added 15 mins ago
U
Maintenance Lead - Rexdale
Unilever
ON · Rexdale, ON
- Full-time
The Maintenance Lead role is critical to the development of our factories to World Class, which means zero defects, zero waste and zero losses. The Maintenance Lead role will focus on…
Added 29 mins ago
B
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, ON
- Full-time
…strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver…
Added 29 mins ago
AC
Assistant Store Manager - (Virgin Plus: Korean Speaking); North York M2N 5X2
Axcellent Communications Inc.
Toronto, ON · North York, ON
- Full-time
…hunt for a driven, bilingual (Korean/English) Assistant Store Manager to co-captain our Virgin Plus store in North York, M2N 5X2! If you know the telecom industry inside and out, love…
Added 29 mins ago
T
Enterprise Account Executive
Terminal
Toronto, ON
- $260,000 to $300,000 CAD / year
- Full-time
We hold a high bar on talent and protect it even when that means growing more slowly, so the scope any one person carries here is wider than it would be at a larger company. The enterprise…
Added 29 mins ago
CP
Full Stack Solutions Developer
CAAT Pension Plan
Toronto, ON
- Full-time
We are seeking a Full Stack Solution Developer for our Pension Solutions team. Reporting to the Manager, Enterprise Automation, the Full Stack Solutions Developer will collaborate closely…
Added 29 mins ago
T
Engagement Manager
TEKsystems
Ottawa, ON
- $70,900 to $106,300 CAD / year
- Full-time
Heres what the opportunity supported through our TGS Talent Acquisition Team requires:
Added 29 mins ago
W
HR Business Partner
Weyerhaeuser
Grande Prairie, AB
- Full-time
Support leadership team with people development by identifying skill gaps and developing solutions. Work with Unit Manager to support Individual Development Plans and Performance Management…
Added 44 mins ago
J
Manager of Projects (MOP)
Jacobs
Ottawa, ON
- $168,600 to $221,325 USD / year
- Full-time
…infrastructure needs of data centers and private developers. As Manager of Projects (MOP), you will lead a portfolio of projects and serve as a key liaison with Advanced Facilities (AF),…
Added 44 mins ago
PT
Business Development Manager
pH7 Technologies
Vancouver, BC
- Full-time
…team is committed to attracting and retaining top, diverse talent who share our vision of building a better, cleaner…
Added 44 mins ago
LM
Field Technician
Leavitt Machinery
Brampton, ON
- Full-time
…Service team in Brampton, Ontario. Reporting to the Service Manager, the Field Technician will be assigned to a variety of machinery repair tasks required by our loyal…
Added 58 mins ago
TC
Assistant Store Manager Winners Homesense Summit Shopping Centre
TJX Canada – Winners, Marshalls, HomeSense
Kamloops, BC
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment…
Added 1 hour ago
C
Account Representative- Sales Training Program (Vancouver) October 2026
CDW
Vancouver, BC
- Full-time
…Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 1 hour ago
GO
Supervisor
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Manager of Operations, the Supervisor is responsible for employee supervision, training, onboarding, and scheduling. The position oversees daily program operations to…
Added 1 hour ago
GO
Building Projects Technologist
Government of Manitoba
Winnipeg, MB
- Full-time
…Projects Technologist position. Reporting to the Building Projects Manager, the successful candidate will support the planning, coordination, and delivery of building construction and…
Added 1 hour ago
SL
Director, Digital Servicing
Sun Life Québec
Montreal, QC
- Full-time
Build and maintain a high-performing team through strategic talent development and performance management
Added 1 hour ago
K
Project Assistant / Client Lead
Kinectrics
Toronto, ON
- Full-time
Total Compensation: Your talent deserves to be recognized. Kinectrics offers a competitive total compensation package unmatched by most industries throughout North America. Salary is just…
Added 1 hour ago
CR
Active Living Manager
COGIR Real Estate
Ottawa, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 1 hour ago
T
Senior Information Security Analyst
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
V
Branch Manager - West End
Vancity
Vancouver, BC
- Full-time
As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution within one of…
Added 1 hour ago
J
Manager of Projects (MOP)
Jacobs
Calgary, AB
- $168,600 to $221,325 USD / year
- Full-time
…infrastructure needs of data centers and private developers. As Manager of Projects (MOP), you will lead a portfolio of projects and serve as a key liaison with Advanced Facilities (AF),…
Added 1 hour ago
A
Learning Program Manager - 1 year term
Assent
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Learning Program Manager designs, governs, and measures scalable learning programs that directly support organizational goals. This role ensures initiatives are strategically aligned,…
Added 1 hour ago
B
Account Executive - Full-Cycle (North America)
Botpress
Montreal, QC
- Full-time
If you want to build the customer support platform for the AI era, we're looking for top talent to join us.
Added 1 hour ago
TC
Assistant Store Manager Marshalls Oshawa Centre
TJX Canada – Winners, Marshalls, HomeSense
Oshawa, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment…

Manager Employee Experience-CA

Quebec, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: Minimum 7 years of progressive experience in Employee Experience, Culture and Engagement, HR program management, HR transformation, talent/engagement, or change enablement
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Summary

The incumbent designs and enables CN's employee journey by connecting key moments that matter into a coherent, values-based endtoend experience across the employee lifecycle. Rather than viewing programs and processes in isolation, the role uses personas and journey maps to identify pain points, handoffs, and opportunities to improve how employees experience work at CN.This role supports the evolution of CN's Employee Value Proposition (EVP) including CN's culture and leads priority enterprise programs-such as onboarding and offboarding, recognition, service anniversaries and retirement gifts, and internal and external awards-to ensure experiences feel intentional, human, and aligned with CN's values. The manager partners with HR and business stakeholders to translate employee insights into clear guidance, scalable program design, and measurable experience improvements.

Main Responsibilities

Employee Journey and CN Personas

Manage and maintain CN personas and employee journey maps across the employee lifecycle
Ensure artifacts remain current, actionable, and aligned to enterprise priorities
Identify and action pain points and opportunities for improvement
Create, update, and govern lifecycle personas and journey maps
Maintain a change log
Facilitate working sessions to validate moments that matter and pain points
Publish and share outputs for HR stakeholders
Support the evolution of CN's Employee Value Proposition (EVP) by identifying experience strengths and gaps and translating insights into program and communication improvements

Employee Experience Programs and Lifecycle Management

Own strategy, governance, and continuous improvement for employee experience programs connected to key moments that matter, CN's culture, onboarding and offboarding, corporate recognition, CN values integration, service anniversaries and retirements, and internal and external awards
Lead functional execution for assigned programs, including planning, stakeholder alignment, requirements, implementation readiness, and sustainment
Develop clear program frameworks, including scope, eligibility, roles, processes, timelines, and employee and manager guidance, and ensure consistent employee-facing messaging in partnership with Communications
Measure program effectiveness and experience outcomes using available data and feedback
Provide insights and recommendations to improve adoption, efficiency, and employee experience consistency
Contribute to EVP development and refresh and align program messaging to EVP pillars
Ensure the EVP is reflected consistently in employee-facing content for key lifecycle events

Culture, Values and Recognition

Drive the corporate recognition strategy, including the platform and enterprise framework
Enable consistent recognition across functions through tools, standards, and guidance
Integrate CN values into employee experience programs and recognition touchpoints
Partner with stakeholders to reinforce values through practical behaviours and communications
Drive the company-wide onboarding and offboarding strategy and enable a framework for functional onboarding and offboarding
Standardize key steps, assets, and enablement for managers and HR
Coordinate improvements to service awards and the retirement recognition experience
Ensure clarity regarding eligibility, ordering and support processes, including invoicing, and employee-facing guidance
Manage or support award programs, including timelines, nomination processes, stakeholder coordination, and communications alignment

Working Conditions

The role has standard working conditions in an office environment with a regular workweek. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (10%) within North America.Requirements

Experience

Change Management

Minimum 7 years of progressive experience in Employee Experience, Culture and Engagement, HR program management, HR transformation, talent/engagement, or change enablement
Demonstrated experience designing and delivering enterprise programs and employee-facing frameworks (process, guidance, communications, sustainment)
Strong stakeholder management skills with the ability to influence across functions and levels
Strong writing and facilitation skills; ability to translate complex information into clear, practical guidance
Strong presentation skills including the creation of PowerPoint presentations
Comfort working with data and feedback to inform recommendations and measure outcomes
Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

University degree in Human Resources, Industrial Relations, Organizational Development, Business Administration, or CommunicationsCandidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Conveying the vision
Planning
Stakeholder management
Listening
Influence

Technical Skills/Knowledge

Advance proficiency in Microsoft Office (PowerPoint, Excel, Access)
Fluently bilingual both written and verbal (English, French)*
Solid understanding of the logistics and transportation industry*
Any requirement marked with (*) will be considered an asset (not mandatory)Organizational Impact

Apply About employer

More about this job

Responsibilities

Lead employee journey mapping and improve lifecycle experiences by identifying pain points and translating employee insights into practical guidance and program improvements. Govern enterprise experience programs - including onboarding, offboarding, recognition, service awards, retirement recognition, and awards - and align them with CN’s culture, values, and Employee Value Proposition.

Requirements

Requires at least seven years of progressive experience in employee experience, culture and engagement, HR program management, HR transformation, talent and engagement, or change enablement, with demonstrated experience delivering enterprise programs and employee-facing frameworks. A university degree in human resources, industrial relations, organizational development, business administration, or communications is specified, alongside strong stakeholder, writing, facilitation, presentation, and data-informed decision-making skills.

Skills

Employee Experience
Employee Journey Mapping
Change Management
HR Program Management
Employee Value Proposition
Stakeholder Management
Program Governance
Onboarding and Offboarding
Corporate Recognition
Culture and Engagement
Facilitation
Business Writing
Presentation Skills
Data Analysis
Microsoft Office
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Employee Experience
Employee Lifecycle
Employee Journey Maps
Personas
Employee Value Proposition
Change Management
HR Program Management
HR Transformation
Culture and Engagement
Program Governance
Onboarding
Offboarding
Corporate Recognition
Service Anniversaries
Retirement Recognition
Awards Programs
CN Values
Stakeholder Management
Facilitation
Employee Communications
Program Measurement
Employee Feedback
Microsoft Office
PowerPoint
Excel
Access
Rail Transportation
Logistics
French
English

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