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Added 13 mins ago
J
Civil Engineer - Design and Project Management, Urban Infrastructure, Greater Montreal Area
JobsMedia.io
Montreal, QC
- Full-time
Civil Engineer - Design and Project Management - Urban Infrastructure - Greater Montreal Area
Added 43 mins ago
FH
Project Manager - Redevelopment & Major Projects
Fraser Health Authority
Surrey, BC
- $46.37 to $66.66 CAD / hour
- Full-time
As a Project Manager - Redevelopment & Major Projects you will advise on change strategies, approaches, and provide project and change services specific to the New Surrey Hospital & Cancer…
Added 1 hour ago
TC
Program Manager, Part-Time
Taproot Community Support Services
Kelowna, BC
- Part-time
The Program Manager provides comprehensive operational, administrative, and clinical leadership for a high complexity residential home serving adults with significant medical and support…
Added 1 hour ago
OV
Sales & Marketing Manager | Full-Time | Temple Gardens Centre
Oak View Group
Moose Jaw, SK
- $58,000 to $65,000 CAD / year
- Full-time
The Sales & Marketing Manager is responsible for developing and implementing sales and marketing strategies that promote the facility, its events, and its services while generating revenue…
Added 1 hour ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.
Added 1 hour ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.
Added 2 hours ago
Account Manager
SJR
Toronto, ON
We are currently seeking an Account Manager to join our growing Toronto-based team. In this critical role, you will work on various accounts and champion an outstanding client experience by…
Added 2 hours ago
RM
Clinical Education Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
Design, deliver, and evaluate educational programs, incorporate adult learning principles while providing feedback, coaching and mentoring.
Added 2 hours ago
DE
LEAD TECHNOLOGY INTEGRATOR (AV)
Design Electronics
Niagara Falls, ON
- Full-time
The ideal candidate must be a team-oriented leader with strong organizational and supervisory skills to effectively oversee installation crews, product delivery and site coordination,…
Added 2 hours ago
MC
Project Manager
MKA Canada Inc.
AB · Edmonton, AB
- Full-time
…estimating, and schedule and delay consulting. The Project Manager will be responsible for managing construction consulting assignments covering these services. The Project Manager will…
Added 2 hours ago
YU
Senior PeopleSoft Integration Developer
York University
Toronto, ON
- Full-time
Reporting to the Manager, EABA, the Senior PeopleSoft Integration Developer is responsible for the analysis, design, execution and coordination of development efforts to facilitate…
Added 2 hours ago
PC
Finance Transformation Manager, Enterprise Performance Management (EPM) (Bilingual FR/EN)
Pwc Canada
Calgary, AB · Montreal, QC · Ottawa, ON
- Full-time
…assessing financial processes, identify areas for improvement, and design and implement solutions to streamline financial operations, enhance controls, and reduce costs. You will be…
Added 3 hours ago
18 Month Contract People & Culture - Human Resources Business Partner
Laurentis Energy Partners
Oakville, ON
Reporting to the Manager, HRBP, the HR Business Partner provides ongoing consultation and support to Business Leaders on how to drive business strategy and results through the optimization…
Added 3 hours ago
RE
Junior Geologist
Rubellite Energy
AB · Calgary, Alberta
- Full-time
Reporting to the Geology Manager, this role is part of the Geoscience team accountable for the technical mapping, data management, and analysis that underpins Rubellite’s heavy oil…
Added 3 hours ago
CO
Communications Manager
CPA Ontario
Canada
- Full-time
As Communications Manager, you will lead the development and execution of dynamic internal and external communications programs, bringing together exceptional storytelling, modern…
Added 5 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the Audit…
Added 6 hours ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
As the Senior Technology Manager, Security Engineering & Architecture, you will be a key leader within the Technology organization, responsible for shaping and executing the vision for…
Added 6 hours ago
UF
Geraldton PT Community Coordinator
United for Literacy formerly Frontier College
Toronto, ON
- $25 CAD / hour
- Full-time
This position is part of the Northern Ontario team and reports to the Regional Manager based in Thunder Bay. The Community Coordinator-Geraldton works both independently and collaboratively…
Added 6 hours ago
IE
Sr. Manager Organizational Design and Change
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Senior Manager, Organizational Design and Change Management will partner with leaders and teams to strengthen IMAX’s organizational effectiveness. This role will assess structures,…
Added 6 hours ago
LC
Senior Manager, Learning, Development and Engagement
Loblaw Companies Limited
Toronto, ON
- Full-time
Lead the design and implementation of colleague recognition programs that reinforce organizational values, strengthen engagement and foster a culture of appreciation.
Added 6 hours ago
SD
Bilingual Senior Manager, Real Estate (ENG/FR)
Shoppers Drug Mart
Montreal, QC
- Full-time
We currently seeking a Senior Real Estate Manager to work out of our Montreal office and reporting to the Senior Director of Real Estate. The Senior Manager of Real Estate is responsible…
Added 7 hours ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
- Full-time
Reporting to the Director, Clinic and Specialty Programs, the Senior Manager, Specialty Pharmacy is responsible for the successful operation of our Shoppers Drug Mart Specialty Health…
Added 9 hours ago
SC
Director, Analytics & Insights
Securian Canada
Toronto, ON
- $130,000 to $170,000 CAD / year
- Full-time
…of customers, products, markets, financial performance, and organizational priorities, enabling smarter decisions at every level of the…
Added 9 hours ago
SC
Director, Analytics & Insights
Securian Canada
Waterloo, ON
- $130,000 to $170,000 CAD / year
- Full-time
…of customers, products, markets, financial performance, and organizational priorities, enabling smarter decisions at every level of the…
Added 11 hours ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…promotion dossiers) and genuine scientific participation in the design and interpretation of studies. This is a central position on a small, collaborative team, and the incumbent will…

Manager Employee Experience-CA

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: Minimum 7 years of progressive experience in Employee Experience, Culture and Engagement, HR program management, HR transformation, talent/engagement, or change enablement
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Summary

The incumbent designs and enables CN's employee journey by connecting key moments that matter into a coherent, values-based endtoend experience across the employee lifecycle. Rather than viewing programs and processes in isolation, the role uses personas and journey maps to identify pain points, handoffs, and opportunities to improve how employees experience work at CN.This role supports the evolution of CN's Employee Value Proposition (EVP) including CN's culture and leads priority enterprise programs-such as onboarding and offboarding, recognition, service anniversaries and retirement gifts, and internal and external awards-to ensure experiences feel intentional, human, and aligned with CN's values. The manager partners with HR and business stakeholders to translate employee insights into clear guidance, scalable program design, and measurable experience improvements.

Main Responsibilities

Employee Journey and CN Personas

Manage and maintain CN personas and employee journey maps across the employee lifecycle
Ensure artifacts remain current, actionable, and aligned to enterprise priorities
Identify and action pain points and opportunities for improvement
Create, update, and govern lifecycle personas and journey maps
Maintain a change log
Facilitate working sessions to validate moments that matter and pain points
Publish and share outputs for HR stakeholders
Support the evolution of CN's Employee Value Proposition (EVP) by identifying experience strengths and gaps and translating insights into program and communication improvements

Employee Experience Programs and Lifecycle Management

Own strategy, governance, and continuous improvement for employee experience programs connected to key moments that matter, CN's culture, onboarding and offboarding, corporate recognition, CN values integration, service anniversaries and retirements, and internal and external awards
Lead functional execution for assigned programs, including planning, stakeholder alignment, requirements, implementation readiness, and sustainment
Develop clear program frameworks, including scope, eligibility, roles, processes, timelines, and employee and manager guidance, and ensure consistent employee-facing messaging in partnership with Communications
Measure program effectiveness and experience outcomes using available data and feedback
Provide insights and recommendations to improve adoption, efficiency, and employee experience consistency
Contribute to EVP development and refresh and align program messaging to EVP pillars
Ensure the EVP is reflected consistently in employee-facing content for key lifecycle events

Culture, Values and Recognition

Drive the corporate recognition strategy, including the platform and enterprise framework
Enable consistent recognition across functions through tools, standards, and guidance
Integrate CN values into employee experience programs and recognition touchpoints
Partner with stakeholders to reinforce values through practical behaviours and communications
Drive the company-wide onboarding and offboarding strategy and enable a framework for functional onboarding and offboarding
Standardize key steps, assets, and enablement for managers and HR
Coordinate improvements to service awards and the retirement recognition experience
Ensure clarity regarding eligibility, ordering and support processes, including invoicing, and employee-facing guidance
Manage or support award programs, including timelines, nomination processes, stakeholder coordination, and communications alignment

Working Conditions

The role has standard working conditions in an office environment with a regular workweek. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (10%) within North America.Requirements

Experience

Change Management

Minimum 7 years of progressive experience in Employee Experience, Culture and Engagement, HR program management, HR transformation, talent/engagement, or change enablement
Demonstrated experience designing and delivering enterprise programs and employee-facing frameworks (process, guidance, communications, sustainment)
Strong stakeholder management skills with the ability to influence across functions and levels
Strong writing and facilitation skills; ability to translate complex information into clear, practical guidance
Strong presentation skills including the creation of PowerPoint presentations
Comfort working with data and feedback to inform recommendations and measure outcomes
Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

University degree in Human Resources, Industrial Relations, Organizational Development, Business Administration, or CommunicationsCandidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Conveying the vision
Planning
Stakeholder management
Listening
Influence

Technical Skills/Knowledge

Advance proficiency in Microsoft Office (PowerPoint, Excel, Access)
Fluently bilingual both written and verbal (English, French)*
Solid understanding of the logistics and transportation industry*
Any requirement marked with (*) will be considered an asset (not mandatory)Organizational Impact

Apply About employer

More about this job

Responsibilities

Lead employee journey mapping and improve lifecycle experiences by identifying pain points and translating employee insights into practical guidance and program improvements. Govern enterprise experience programs - including onboarding, offboarding, recognition, service awards, retirement recognition, and awards - and align them with CN’s culture, values, and Employee Value Proposition.

Requirements

Requires at least seven years of progressive experience in employee experience, culture and engagement, HR program management, HR transformation, talent and engagement, or change enablement, with demonstrated experience delivering enterprise programs and employee-facing frameworks. A university degree in human resources, industrial relations, organizational development, business administration, or communications is specified, alongside strong stakeholder, writing, facilitation, presentation, and data-informed decision-making skills.

Skills

Employee Experience
Employee Journey Mapping
Change Management
HR Program Management
Employee Value Proposition
Stakeholder Management
Program Governance
Onboarding and Offboarding
Corporate Recognition
Culture and Engagement
Facilitation
Business Writing
Presentation Skills
Data Analysis
Microsoft Office
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Employee Experience
Employee Lifecycle
Employee Journey Maps
Personas
Employee Value Proposition
Change Management
HR Program Management
HR Transformation
Culture and Engagement
Program Governance
Onboarding
Offboarding
Corporate Recognition
Service Anniversaries
Retirement Recognition
Awards Programs
CN Values
Stakeholder Management
Facilitation
Employee Communications
Program Measurement
Employee Feedback
Microsoft Office
PowerPoint
Excel
Access
Rail Transportation
Logistics
French
English

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